Trusted Agent profile · Cheam

Williams Harlow Cheam Village reviews

★★★★★ Excellent

189 reviews across 3 platforms

5 The Broadway, Cheam, SM3 8BH

Williams Harlow's office in Cheam, at 5 The Broadway, is rated 4.9 out of 5 across 189 reviews on three platforms, including 182 Google reviews rated 5.0. It won Trusted Agent in The Trusted Agent 2026 awards, one of two awards Williams Harlow won in 2026.

Google logo

5.0 / 5

182

Reviews on Google

This office

Facebook logo

5.0 / 5

5

Reviews on Facebook

Business-wide

Trustpilot logo

2

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Williams Harlow, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Cheam office, from every platform, shown as written. First names only.

5/5

Google

Andrew and Nikki were really helpful and friendly. We had had a bad experience prior to appointing Williams Harlow, who have now restored our faith in Property agents. Communication was fantastic. Thank you for selling our home! Would highly recommend these guys to give you a truly personal service!

Louise · 1 June 2019

Agent replied · 31 May 2023

Thanks so much for your feedback and review

5/5

Google

We would like to give a very big shout out Williams Harlow of Cheam who helped us sell our house in Worcester Park. They provided us with 5 star service, excellent! The team starting with Jason Kates (branch manager) who gave us trustworthy advice, based on his years of experience and knowledge, and making himself always available to keep us calm. The rest of his team which included, Sandra (who so kindly walked us through the final part of completion and exchange) , Linda and Sarah, who were also available for advice and ready to follow up any queries we had. Thank you all so much. Sellers - Helen & James Highmoor

Helen · 8 November 2022

Agent replied · 31 May 2023

Dear Helen and James, so please your are please with the service its very good to hear, all the very best for the future from Jason and the team @ Cheam

5/5

Google

I was very satisfied with the service I received from Williams Harlow, Nicky Brand was very helpful throughout the proceedings and kept me update and made the whole transaction as smooth as could be expected,I will definitely use Williams Harlow again especially the Cheam office. Dave Nichols.

Dave · 7 July 2019

Agent replied · 6 July 2023

Thanyou for your kind words Dave and all the very best for the future

4/5

Google

A friendly, approachable team of Jason, Sandra, and Sarah. I do feel the initial valuation recommended by the selling team was a bit low, this was proven by the fact our flat eventually sold at the exact price of the first recommended listing value. We suggested listing the flat 10k higher than the team suggested. Aim high rather than low! The fact their fees are only 1% means they just want a quick sale, because to them 1% of an extra 5k-10k isn’t much! We did reject an early offer but it did take quite a few months after this to find another buyer, however I appreciate that for 2 months of the sale period we were in a national lockdown and things may have slowed down. I think communication between the team members could have been better, a few occasions we were asked questions that were explained previously to another team member. We needed to chase up a few things as well. Overall despite a few faults along the way I would recommend them because of the reasonable value and it’s a friendly local business.

Paul · 31 May 2022

Agent replied · 31 May 2023

Thank you for your positive feedback that you were happy with the overall service. Naturally hindsight can be a frustrating thing when moving home, when we advised you to accept the higher offer at the start of the year it was early days in the marketing process and in a lockdown, added to the fact the mortgage market had very few products available for leasehold properties eliminating many first time buyers from the market. In the end though eventually concluded to a satisfactory completion. All the very best for the future, regards Jason @ the team

5/5

Google

Sandra, Sarah and Jason have been looking after the sale of my mother's flat for 18 months, during the difficulties of the pandemic, and with added difficulties of slow and occasionally inefficient solicitors. The flat is in the process of a successful sale as I write this. I owe them more than I can say. They have been friendly, approachable, they have always kept me fully informed, found ways through the above difficulties, and it gives me the greatest pleasure to recommend them whole heartedly. They have been simply terrific.

Malcolm · 31 May 2022

Agent replied · 31 May 2023

Malcolm thank you for taking the time to express such positive comments about myself and the Williams Harlow Cheam office. Wishing you all the best for the future!

5/5

Google

Thank you for all your help. We would highly recommend the team at Williams Harlow. They went that extra step to find us our dream home.

Julia · 7 April 2026

5/5

Google

Fantastic company , dealt with our buyers so Well , fantastic quotes , Jason and Sandra were so supportive , keeping us up to date at all times , wouldn’t hesitate in using them again

Zoe · 6 July 2021

Agent replied · 6 July 2023

Thanks so much Zoe we will pass on your thanks to the team

5/5

Google

I highly recommend Williams Harlow Cheam, this was the first time i have sold a property and they were always on hand to guide me through the process. The property was sold in a number of weeks. Thanks Sarah, Sandra and Jason for all your help. I will definitely recommend you to friends and if i am ever selling again i know who to ask.PositiveResponsiveness, Professionalism

Lorna · 25 August 2021

5/5

Google

The team at Williams Harlow at Cheam is very efficient, reliable and great to work with. Lisa is handling my properties and she is highly professional.

A · 4 August 2022

Agent replied · 31 May 2023

Thank you Razaq. The Cheam Team really appreciate your kind review and from selling to letting it has been a great pleasure working with you.

5/5

Google

Nikki and Andrew were honest, open and clear all the way through the process. Highly recommended if you're looking for an agent who knows the local market, gets viewings and moves you forward in the process. Thanks for everything.

Stuart · 7 July 2019

Agent replied · 6 July 2023

Thanks so much for your feedback and review

5/5

Google

I highly recommend Williams Harlow in Cheam for their personal care and attention. I mainly dealt with Sandra who was so caring and helpful. Communication was excellent at all times. Thank you very much for everything!

Ruth · 6 July 2020

Agent replied · 6 July 2023

Thanks so much for your feedback and review

4/5

Google

Williams Harlow provided a very good service and kept in touch throughout the process. The links with mortgage brokers Monica Bradley Associates was particularly helpful.

Brian.r · 6 July 2022

Agent replied · 6 July 2023

Thanks for the review Brian ... all the best from Sandra @ the team

5/5

Google

Lisa was a great agent, very fast responding and made the whole process ver easy for us. Highly recommend Williams Harlow!PositiveResponsiveness, Quality, Professionalism

Alexander · 25 August 2022

Agent replied · 24 August 2024

Thanks Rufio, kind words many thanks ... From Jason and the team

5/5

Google

Congrats to Sharon for selling Brockhurst for our freinds Ange and Gary. Lots of happy memories from that place. Julian/Dale

Ju · 7 April 2026

5/5

Google

Williams Harlow were so incredibly helpful throughout the process of buying my home. They kept me informed of all developments and supported me through the ups and downs of the buying process. I particularly appreciated their warm and friendly approach as well as their professionalism. I felt that I could always call to ask any questions or voice concerns and they would be addressed as quickly as possible. I was really nervous buying my first home but Williams Harlow made it as easy as possible.PositiveResponsiveness, Professionalism

Dani · 25 August 2020

Agent replied · 31 May 2023

Thanks so much for the feedback Dani and we are all so pleased for in your first purchase and it was a positive one. You take care and hope you are happy in your first home

5/5

Google

We had a really great experience buying our property through Williams Harlow Estate Agents. Sandra, our agent, was very professional and worked hard to keep the process moving forward in a timely fashion to allow us to take advantage of stamp duty reductions. We were well informed about progress up the chain which gave us more confidence in the process and timing expectations. All in all it was a great experience. ThanksPositiveResponsiveness, Quality, Professionalism, Value

Peter · 25 August 2021

Agent replied · 31 May 2023

Thanks so much Peter I'm so pleased your happy with the service if I can be of any more help please contact me, regards Sandra

5/5

Google

Lisa was a great agent, very fast responding and made the whole process ver easy for us. Highly recommend Williams Harlow!

Rufio · 6 July 2022

Agent replied · 6 July 2023

Thanks Rufio, kind words many thanks ... From Jason and the team

5/5

Google

We have been trying to buy our first house for a year and we have just completed the purchase through Williams Harlow in Cheam. Jason the branch manager and his team were very helpful through out the process, they understood what we are looking for, helping us find the right place, and were very quick and informative from the start, right through until we completed. I cannot recommend them enough, especially for first time buyers who would typically need some extra support.

Sophie · 31 May 2020

Agent replied · 31 May 2023

Thanks so much for the positive feedback Sophie, regards Jason, Sarah, Sandra and Linda

5/5

Google

Harry did a great job walking me through the property and was hugely knowledgeable. Great work

Mark · 13 April 2026

5/5

Google

Nikki takes the stress out of selling a house , it's like having a friend at your side. I'm glad I choose a local agent , it really makes a difference Thanks Nikki & team

Suzanne · 7 July 2018

Agent replied · 6 July 2023

Thanks so much for your feedback and review

5/5

Google

I would like to say thanks to Nikki and Georgina for their help in 2 property transaction earlier this year. I have particularly appreciated their persistence and focus during this stressful time. Big thanks.

Sue · 7 July 2018

Agent replied · 6 July 2023

Thanks so much for your feedback and review

5/5

Google

Fantastic Lettings service. Lisa has been so helpful throughout our search for our new house.

Simon · 8 December 2022

Agent replied · 6 July 2023

Thank you Simon it was a pleasure to find you your new home. We will be here throughout your Tenancy to make sure you will continue to be happy with our service and in your new home. Regards Lisa

5/5

Google

we were originally with Purple Bricks and Williams and Harlow were the agents of the house we wanted to buy. After a disastrous 6 months we decided to appoint Williams Harlow as our agent. We had an offer within two weeks and exchanged contracts 6 weeks later. They were always at the end of the phone to answer any questions and have helped at every step of the process to make it as smooth as possible. Andrew, Linda and Nikki have just been fantastic from start to finish and would highly recommend them to anyone. So thank you so much.

Nicola · 7 July 2019

Agent replied · 6 July 2023

Nicola we are so happy we met with you expectations and our team done you good service @ Cheam office

5/5

Google

Mr wife and I purchased our house through Williams Harlow about 25 years ago. We turned to them again when we wanted to sell. We have four local estate agents to value but the attention and advice we received at the time made our mind up to ask them to represent us. This was a good decision as we have several viewings over the first two weeks which resulted in a sale very close to our asking price. We would have no hesitation in recommending them as they have always served us well. Many thanks Williams Harlow from Peter and Val

Peter · 7 July 2019

Agent replied · 6 July 2023

Thanks so much for your feedback and review

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Questions about Williams Harlow Cheam Village

Has Williams Harlow won any awards?

Yes. In The Trusted Agent 2026 awards: Williams Harlow, Cheam won Trusted Agent; Williams Harlow, Banstead won Gold.

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