Trusted Agent profile

Williams Harlow Cheam Village reviews

★★★★★ Excellent

187 reviews across 2 platforms

5 The Broadway, Cheam SM3 8BH

Williams Harlow's Cheam office at 5 The Broadway is rated 5.0 out of 5 across 187 reviews on two platforms, including 182 Google reviews rated 5.0. The 5 Facebook count is for the whole business. It won Trusted Agent in The Trusted Agent 2026 awards, one of two awards Williams Harlow won in 2026. Checked 9 October 2026.

Google logo

5.0 / 5

182

Reviews on Google

This office

Facebook logo

5.0 / 5

5

Reviews on Facebook

Business-wide

Reviews may appear on more than one platform.

Awards

Trusted Agent 2026 results for Williams Harlow. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Cheam office, from every platform, shown as written. First names only.

5/5

Google

I was extremely impressed with Williams Harlow from the moment I decided to use them as my agent. So professional. I mainly dealt with Sandra and she was utterly charming and always kept me informed. After every viewing she called with feedback which was so helpful, and I felt like I was kept in the loop at every stage of the selling process. The viewings were also done by the core staff, not Saturday staff, which makes such a difference. I have now moved to Brighton, so sadly would not be able to use them next time, but if I am ever back selling or buying in Cheam/ Sutton, I would not use anyone else. Thank you so much again.

Emily · 31 May 2022

Agent replied · 31 May 2023

Thank you so much Emily for the lovely review, it's very much appreciated. We are so pleased you were happy with our service and it was a real pleasure working with you. We wish you all the very best of luck and future happiness in your new home. Best wishes from us all at Cheam.

5/5

Google

Meeting Jason and Sarah I knew we had made the right choice in choosing Williams Harlow Cheam office to sell my dads house. Their professionalism and consistent updates made the whole process so much easier. Any calls made to Sarah Edge were always returned if she were out of the office and both my nephew and I never had to chase for any progress reports it was always one step ahead. This gave us complete satisfaction and no stress at all. The sale went through quickly and the recommendation to use their solicitor Howell Jones proved just perfect. We would most definitely recommend to anyone who wants a professional and stress free company to choose Williams Harlow Cheam and most definitely Sarah Edge.

Angela · 31 May 2022

Agent replied · 31 May 2023

Thanks so much for the review ! Kind regards Sarah and Jason @ Cheam

5/5

Google

Selling a house in the pandemic was one thing, but trying to find a forever home was the most frustrating process ever. Sarah straight away was on board in helping us to sell and buy. We moved fast and everything was completed to such a high, professional standard. We went under offer straight away and Sarah delivered on what she said she would, finding our forever home. What followed was a huge team effort to beat the stamp duty, countless obstacles, listening to me get frustrated and being nothing short of amazing! Sarah, thank you for everything, thank you for your no nonsense approach, your honesty and for contacting me every time you said you would and your humour. Sandra, thank you for stepping in when Sarah was on her days off and allowing me to let off steam, being so understanding and supportive. Jason, thank you for your investigation work to put my mind at rest. Thank you to all of you for all the calls chasing the necessary people to help us beat the stamp duty with two days to go! If you want to sell your house or want to find your next, forget the chains, go to this warm, professional and supportive group to get the job done. I think I quite miss speaking to you all! Thank you Williams Harlow, you rock!

Stacey · 31 May 2022

Agent replied · 31 May 2023

Thanks for the review Stacey it's good to hear you're happy with my team @ Cheam will pass all this onto them and wish you all the best for the future, regards Andrew (MD)

5/5

Google

Harry has been really wonderful person, he has shown us many houses. Hopefully, we will buy one through you guys. Good going Harry. Keep it up.

Kunal · 7 April 2026

5/5

Google

I recently had the pleasure of working with Sharon at the Cheam branch of Williams Harlow I cannot recommend them highly enough. From start to finish their communication was excellent, I was informed every step of the process. The team are genuinely professional and nice people and their efficiency was impressive and they made the entire process smooth and stress-free. I’d like to thank them for making this experience so positive.

Ch · 30 June 2025

Agent replied · 29 August 2025

Thanks so much for the review :) we wish you all the best and pleased your happy, take care Sharon @ the team

5/5

Google

The whole Team from the day we walked into the Cheam branch were outstanding . Adrian treated us with the upmost professionalism . From when we agreed to put our house on the market the communication was superb by email and phone . Amanda with her enthusiasm was a joy to have around from day one to completion. We can’t fault any part of the process the team provided .

Chris · 30 June 2025

Agent replied · 29 August 2025

Thanks Chris, so glad your happy, big thanks for your instructions and if you ever need us again please get in touch, regards Adrian

5/5

Google

Excellent service from Adrian & his team.  Easy to work with.   Flexible, responsive & customer focused. And - in contrast to some - really understood the local market. Balanced pragmatic & commercial advice re valuation led to our selling @£50k over the price suggested by the agents over the road.

Angus · 8 January 2026

Agent replied · 15 January 2026

Hi Angus, brilliant news your pleased. Just wanted to say thanks for using us and I'm super pleased that we managed to exceed your expectations on price and service. If you ever need us again just pop in, regards Adrian and the team

5/5

Google

Selling a House is never a easy thing to do, but Jason, Sandra and the team at William Harlow Cheam made this experience as easy as possible. The team and Sandra especially are there to hep guide you through the sale and are always willing to go the extra mile. They are there to support you during the whole sales process from the viewings to the completion. If you are looking for an hard working, approachable and professional estate agents is the Cheam-Sutton area look no further than the team at William Harlow Cheam Village.PositiveQuality, Professionalism, Value

Carl · 25 August 2021

Agent replied · 31 May 2023

Dear Carl … Thank you for your kind words and it’s really great you're pleased with us. We wish you all the best regards Sandra and the team

5/5

Google

We placed our house on the market with Williams Harlow Cheam Office in January 2021. From the very start we were so impressed with the service we got from them. Everytime we called they were available and willing to answer any questions we had and were so good at updating us at every step phoning and emailing us. We had some delay with regard to exchange of contracts and Sandra was amazing making lots of calls everyday below and above the chain to try and get answers for us as to what was going on. It was through her determination that it finally happened and we exchanged! we can't thank her enough! We moved to our new home in June 2021.We just want to say a huge thank you to the lovely team Jason Sarah and Sandra and all at Cheam amazing service will be recommending you to everyone!! Chris & Nick BoothPositiveResponsiveness, Quality, Professionalism, Value

Christine · 25 August 2021

Agent replied · 31 May 2023

Thanks so much Christine ! So glad your pleased all the very best for the future with regards Sandra and the team

5/5

Google

We were very impressed with Jason the manager and all the staff. Everyone was extremely friendly , courteous, helpful and informative . Linda , who works there and is also our neighbour , recommended Jason to us to market the house. I had complete confidence in the whole team throughout the process of selling my late mother’s house. I would not hesitate to recommend them as the best. I also felt that they were sensitive to my sadness in selling the house and actually made it a pleasurable experience. Sandra seemed to be the one that was our contact mostly, and she updated us and kept in contact and was very kind and friendly. Williams Harlow has now moved to centre of Cheam Village and I wish everyone well in the new office.PositiveResponsiveness, Quality, Professionalism, Value

Caroline · 25 August 2021

Agent replied · 31 May 2023

Thank you so much for the great review Caroline I'm so happy your pleased with the service and you like our new shop. The very best for the future

5/5

Google

Harry was really good on the viewing and knew lots about cannot wait to view a few more houses with him soon

Karen · 12 April 2026

5/5

Google

Absolutely incredible service! In particularly Sharon. She was helpful, kind and polite and was there every step of the way. Thank you

Justin · 7 April 2026

5/5

Google

William Harlow staffs were very professional. They never made us feel uncomfortable and have helped us with every step of the way. Although there has been few hiccups encountered during the purchase of the house it was smoothen out as much as possible with their negotiating skills. They were helpful in getting the boiler checked at the house as well as in chasing vital information. Sandra Ciarleglio was extremely helpful, open, transparent, and reliable through the whole process. She was always available to answer our questions and to show us the house any time we asked for. She is an excellent negotiator with a very personalised touch. Highly recommended!

Richard · 31 May 2021

Agent replied · 31 May 2023

Thank you Richard. Moving is never an easy process but we are so pleased you are happy with the service and we will pass on your thanks to Sandra. All the very best

5/5

Google

Harry is really great, he really know everything of the house, a very good viewing experience with him.

Ashton · 12 April 2026

5/5

Google

Thanks to Sharon Porter and Williams Harlow my family and I were able to complete the purchase of our forever home. They went above and beyond to make this possible. Providing transparency and regular updates throughout the process. If we ever had to move again, Sharon and the team would be our only consideration!

Michael · 26 April 2025

5/5

Google

I would highly recommend Williams and Harlow. Selling a leasehold property isn’t the quickest of sales but Sharon was certainly on the ball every step of the way and made it al so much quicker with her expertise. The you so much Sharon

Dee · 25 August 2025

5/5

Google

We cannot recommend this estate agent enough! Professional on every level, fantastic photos and marketing of our property. We were overwhelmed by the amount of people that came to view our home. The staff at the Cheam branch Sandra and Nicki were so friendly and really knew their market, nothing was too much trouble for them. No flashy sales techniques or pushy attitudes. They understood that even though you’re selling your property it’s still your home until that sold STC sign goes up and they genuinely want the best for you. Well done girls you completely smashed it!

Katy · 6 July 2020

Agent replied · 6 July 2023

Katy it pleases us so much you're happy with the service you have received from us. We wish you all the very best for the future

5/5

Google

Sarah was absolutely brilliant. I have been looking for a property for a while now and having dealt with several agents and not been impressed, Sarah was a breath of fresh air. She listen to what I wanted and took the time to find out my requirements and match them as much a possible. Every time Sarah called me I knew it was a property worth looking at. Unfortunately I didn’t end up buying through Sarah as the prefect property came up with another agent but I had to acknowledge Sarah’s excellent service. She is an asset to your company.

Hannah · 6 July 2020

Agent replied · 6 July 2023

Thanks for the feedback Hannah it was a pleasure to help you, regards Jason, Sarah, Sandra and Linda

5/5

Google

I was so happy to finally complete on the sale of my parents home. It has been a difficult year especially when it was not my home but Sandra helped to make the process for my elderly parents as smooth as possible. It has been a challenging process and not any fault of WH. They have updated me regularly and been in close contact throughout the procedure. Thank you to Sandra and Nikki for all your support we are all very grateful. All the very best to you both. On behalf of Jean and Peter Brown

Jackie · 6 July 2020

Agent replied · 6 July 2023

Dear Jackie thanks so much for the review and I'm so glad Mum and Dad are happy. All the very best for the future and thanks for using our services, best regards Williams Harlow Cheam

5/5

Google

Harry is really helpful in showing us different properties. He is knowledgeable and always quick to respond.

Max · 11 April 2026

5/5

Google

From start to finish Williams Harlow Cheam have been great. Very professional, honest and communicative. They knew local market extremely well. We did not have the easiest buying and selling experience on both sides of the chain but Sandra held it together beautifully keeping us well informed all the way and with a good sense of humour which was very much appreciated at times! We achieved a fair and realistic price in a difficult market and would highly recommend them. Many thanks to Sandra, Jason and Linda.

Emily · 31 May 2020

Agent replied · 31 May 2023

Emily we're so pleased you're happy and enjoyed your experience with us we are so greatful for your kind words

5/5

Google

I would thoroughly recommend Lisa at Williams Harlow Cheam Lettings for letting your property. Lisa is professional and confident but also extremely helpful and friendly. She found me the right tenant for my property and kept me up to date throughout the whole process answering any questions I had. I have no hesitation in recommending Lisa to find you a suitable tenant for your property

Jenny · 2 December 2022

Agent replied · 31 May 2023

Thank you Jenny. It has been an absolute pleasure working with you and we are delighted our services meet with your expectations. Regards Lisa

5/5

Google

Williams Harlow were helpful,friendly and pro active in the purchase of my house. Sharon was amazing and kept us updated on everything which made the process smoother. I would recommend Williams Harlow to anyone looking to buy or sell there houses.

Arif · 22 August 2025

5/5

Google

Williams Harlow really stand head and shoulders above all other estate agents. They could not have been more helpful or considerate, they really took as much of the stress of selling away from me as possible. Always friendly and ready to answer any questions with speed and accuracy. The whole team but especially Sandra were an absolute delight.

Marilyn · 24 May 2023

Agent replied · 31 May 2023

Thank you Marilyn for your extremely kind words. It's been a real pleasure working with you. We wish you the very best of happiness in your new home. Best Wishes, The team at William Harlow Cheam

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Questions about Williams Harlow Cheam Village

How many reviews does Williams Harlow Cheam Village have?

Williams Harlow's Cheam office has 187 reviews across two platforms: 182 on Google, 5 on Facebook (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.

What is Williams Harlow Cheam Village's rating?

Williams Harlow Cheam Village is rated 5.0 out of 5 across all 187 reviews, and 5.0 out of 5 on Google from 182 reviews, checked 9 October 2026.

Has Williams Harlow won any awards?

Yes. In The Trusted Agent 2026 awards: Williams Harlow, Cheam won Trusted Agent; Williams Harlow, Banstead won Gold.

Where is Williams Harlow's Cheam office?

Williams Harlow Cheam Village, 5 The Broadway, Cheam SM3 8BH.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.