Trusted Agent profile · Chatham
Verified
★★★★★
1,135 reviews across 2 platforms
22B Military Road, Chatham, ME4 4JA
Part of Robinson Michael & Jackson, see every office.
Robinson Michael & Jackson's office in Chatham, at 22B Military Road, is rated 4.6 out of 5 across 1,135 reviews on two platforms, including 958 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards, one of seven awards Robinson Michael & Jackson won in 2026.
Every review we hold for the Chatham office, from every platform, shown as written. First names only.
5/5
GoogleThe viewing experience was very straight forward, no time wasted and very informative at the same time. We were given majority of the information needed for us to make an informed decision.The viewing agent was right on time and very thorough and answered all of our questions without hesitation.
5/5
GoogleElliot did a very good job and spoke to me very well and spoke to me politely
Thank you.
5/5
GoogleReally well informed of progress. Fairly smooth transition. Perfect move for us as a family of 3. RMJ appreciative of our busy life at time of moving - 7 month old baby. Our wedding in august and moving September
Thank you for taking the time to leave us a review. Much appreciated!
5/5
GoogleFantastic experience using Robinson Michael Jackson from start to finish. Very professional and helpful through the whole process.Always kept me informed re viewings and feedback. They were able to achieve a very good sale price and I was …
Thank you Finlay your very welcome I’m glad you were happy with the sale and service. Thank you from Mark and the RMJ team
5/5
GoogleAmazing experience working with the Chatham Branch - My property was marketed less then 4 weeks before they secured me a buyer - Progression was well followed by the Branch's Sales progressor and the overall professionalism by the team is outstanding.
5/5
GoogleA huge THANK YOU to all the team at RMJ for selling my flat in Rochester (a task made all the more difficult due to the tight lockdown restrictions). As a property owner, finding the best estate agent is your key priority. Get that right …
Thank you for the feedback Anthony, it was a pleasure to deal with you and look after your property sale. We wish you all the best for the future!
5/5
GoogleI have just exchanged on the sale of my property with RMJ and couldn’t be more happy with the service from start to finish. The price was comparable with other agents in the area but what made me choose them was the understanding of my …
This move has been a long time coming for you! Really pleased you are happy with our service. Good luck for the future!
1/5
TrustpilotWorse experience of my life they let a…
Worse experience of my life they let a house out to me with human faeces down the toilet as well as a mouse/rat in the property where my kids have got I'll and so much more They didn't check the home properly before letting as there was underwear let from previous tnt I have all photos to back up
4/5
TrustpilotProactive sales progressor
Sidcup branch Sam birks was amazing and so helpful at getting the sale across the line. Provided regular updates and pushed the seller to provide the necessary information.
1/5
TrustpilotFull of talk, no actions..
Exactly as the title says.. They will promise you the world until you sign with them. After that, you are prisoner of their incompetence. No proper communication, no sales skills what so ever. And most of all, full of excuses, to cover their lack of market knowledge. Everybody can sell a cheap house and that is exactly what they want to achieve. A cheap sale, pocket their undeserved commission, and go on to the next victim. I suggest you find an online agent and try and do the viewings by yourselves.
5/5
TrustpilotBrilliant team and amazing job
Brilliant team and amazing job. They have been so helpful and very professional. Great communication and supporting throughout the sale and purchase. This is my second time using their service and would definitely recommend to others! Biggest thank you to all of the team !
5/5
GoogleI'm very impressed with the service I'm receiving from Elliott Price. Very polite and always helpful. He is an asset to your team
5/5
GoogleRobinson Michael & Jackson Chatham staff were amazing and very helpful during the whole process with my house buying. I received brilliant support, the communication was excellent all the way through. Special thank you for Angela and also …
5/5
GoogleHad a very positive experience with Kiran today :) exceptional market knowledge and outstanding communication.
Thank you so much Harman.
5/5
GoogleThe team made our purchase really easy, they were always on the end of the phone to answer our questions and help which we really appreciated - thank you!
Thank you Sophie best of luck in your new home!
5/5
GoogleThank you to Mark and the team for handling the sale of our property extremely well. The whole process was transparent, professional, efficient and painless - the house was sold and completed quickly, and everyone was friendly and helpful.
5/5
GoogleRobinson Michael & Jackson stood out as one of the most professional teams we invited to sell our late fathers house. We have not regretted the decision to ask them to act on our behalf and throughout the selling process they have always …
Thank you for the feedback Andrew it means a lot to us, we wish you all the best for the future! Thank you - from all the team at RMJ
5/5
GoogleSold my flat using RMJ, the whole process took about 7 months to go through due to rubbish solicitors and being part of a chain. However RMJ were the only ones to respond immediately to any enquiries. Tom Dix in particular was absolutely …
Thank you George as you say it was a long time coming but so glad the move finally happened for you, we wish you all the best for the future!
5/5
GoogleThis team at Chatham branch were fantastic, they were able to help me through my sales from start till when I got my key. …
Thank you for the kind review. All the best Mark RMJ
5/5
TrustpilotBest Estate agent in area!
This is the third time we have used Michael Robinson and Jackson and each time they have been excellent. Sold our house(s) each time within two weeks, to buyers who were genuine. The sales progressor kept us informed throughout the sale(s) and pushed the buyers solicitor when required. Kept us informed by email and telephone. They are slightly more expensive than some but it’s a price worth paying in our opinion. Great service, great marketing and great staff (during this very difficult time). Thank you! (Once Again)
1/5
TrustpilotAbsolute bell ends from the welling…
Absolute bell ends from the welling branch Tony and scott could manage the toilet ques let allow be management. How a company can have these 2 represent them is beyond me. Just shows the standards they have. See below not just me look at all the reviews and the sad thing is no one even above them cares. Be very careful as they also take back handers from property developers so they will constantly lie above properties and offer. Very unprofessional, very poor communication skills and will make buying your home a nightmare. Stay away from welling branch and try others if really desperate but believe me and the others who have written on here they are a disgrace. More like the chuckle brothers or dumb and dumber. The 1 star is way too high for this company. Buying a home is meant to be a pleasant experience and not a peasant experience. Shocking communication skills, no customer service skills, i am very surprised that the so called directors/partners conduct themselves in the same manner and there is a very poor complaints procedure. Customer reviews mean nothing to this company as if they did they would do something about the clowns they have in their welling office. I really hope no one goes through the experience i have with them and also i would urge you to put a review up so people can see how terrible they are. Most good reviews will be from people selling their homes but look at the one looking to buy?? They may advertise as they have the most properties but they forgot to state they have the worst service and no care attitude. Absolute disgrace which i can understand from the sales manager as he thinks he is a big boy with a promotion on the cards but if u promote someone like that to branch manager shows the quality you hire. I would have expected better from the Branch manager but his head is stuck up Scotts a*** and he is struggling to pull it out. For someone to take the time to write this long review imagine how much they must have pissed them off.If you do see a property you really like try other branches to avoid disappointment as i cannot comment on their services but welling is an absolute joke full of clowns who think they represent themselves and not the company who pay their wages.
5/5
GoogleFirst class service. All staff great. Special mention for Angie going the extra mile.
Thank you.
5/5
GoogleKiran showed us around the property and provided information about the area. Very helpful.
Thank you so much
5/5
GoogleRobinson Michael & Jackson Chatham & Rochester Estate Agent are the best, I have bought my two properties from them and I have had great experience both times. they say Thunder don't strike twice but their thunder can strike so many time. …
It was a pleasure to deal with you, we are looking forward to the next one! Thank you - from all the team at RMJ
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Robinson Michael & Jackson Chatham won awards at EA Masters in two years, most recently 2022.
EA Masters winner in two years: 2021, 2022.
EA Masters by year, 2021 to 20222022 1 Gold EA Masters 2022 winners
2021 1 Gold EA Masters 2021 winners
Source: EA Masters winners lists, as published, linked by year.
Send Robinson Michael & Jackson Chatham & Rochester a message.
Yes. Robinson Michael & Jackson Chatham & Rochester won Gold in The Trusted Agent 2026 awards. It also won Gold for Best Estate Agent Guide 2023 Gold Award, Chatham branch at EA Masters 2022, and 1 other industry award since 2021.
