Trusted Agent profile · Chatham
Verified
★★★★★
1,135 reviews across 2 platforms
22B Military Road, Chatham, ME4 4JA
Part of Robinson Michael & Jackson, see every office.
Robinson Michael & Jackson's office in Chatham, at 22B Military Road, is rated 4.6 out of 5 across 1,135 reviews on two platforms, including 958 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards, one of seven awards Robinson Michael & Jackson won in 2026.
Every review we hold for the Chatham office, from every platform, shown as written. First names only.
5/5
GoogleRmj was very aprocachabe, friendly . Kept us updated on the progress with our sale. First viewing and we had sold our property Angela was very knowledgeable about what was going on at all times. We would recommend RMJ if you wish to sale your property. Seller Susan
5/5
GoogleKiran was very polite and helpful at the viewing today.
5/5
GoogleI just recently bought my house through this company and found it a very pleasant experience. Angela, who handled my exchange, was very communicative and was always willing to answer questions or give me updates. They were very professional and I would recommend the Chatham branch of Robinson Michael and Jackson.
Thank you Eleanor!
1/5
TrustpilotExtremely unethical practices
Highly unethical company, will employ utterly scummy lowlife tactics. Please take my advice and avoid at all costs. Not only are they bad at their job and what they do, but when they inevitably fail they will attempt to find any other amoral method to extract their misbegotten gains. Extremely stressful experience, losing sleep because of these clowns.
5/5
GoogleThis has been a really good experience. Everyone has been brilliant helping me every step of the way. Can't thank them enough Angela and Claire especially. Would recommend them highly. Thank you all
5/5
GoogleKiran was outstanding, thank you very much.
5/5
GoogleThe guys at Robinson Michael & Jackson have been very good indeed regarding my recent purchase with them. Very Professional. Special thanks to Tom, Mark and Angela for keeping us up-to-date with the progress. Brilliant work guys keep it up!
5/5
GoogleGood viewing, Kiran was polite and helpful. Thank-you
1/5
TrustpilotThe worst estate agent I’ve ever come…
The worst estate agent I’ve ever come across. I chased them multiple times to arrange a viewing to buy a property which they were not able to schedule in over a month. I was never called back (despite promises) and was even not registered in their system. I told them I was very interested and called them at least 5 times enquiring and they said they would call me back and never did. Finally spoke to someone who did arrange the viewing, and I get a call on the day saying the viewing was cancelled because the property had already been sold. Utter waste of time, unprofessional.
1/5
TrustpilotFraudsters
Sold us a house with floorplan saying the property is 100 sqm (hence the higher price we paid compare to other similar looking properties in the area) only for us to find out later the property is 80 sqm. This is fraud, this is lying, this is scamming people. Not long ago we also found out that they are not even TPO registered so I guess it shouldn't come as a surprise that they scam people like this in broad daylight.
4/5
GoogleI have had a few viewings with Kiran. She is a lovely young lady and always punctual. She is informative about the properties we have been viewing without being too pushy.
5/5
GoogleThis is the second time using RMJ and each time I have experienced nothing short of a very professional service. The team at Chatham are very friendly and competent. It makes life so much less stressful! Many thanks, Patrice
Thank you for taking the time to leave us a review. Much appreciated!
1/5
TrustpilotSydenham
Just called the branch of Sydenham to get some details of one of their property in Sydenham and when I made a comment on the lease 95 years being too low for me got an answer that we're selling properties of 85 years and good luck with your search then hanged the phone up on me!?!? I'm not a sale person but this manner definitely not the best in this industry. First of all I would have appreciated to hear some options what can be done extend the lease or negotiate with the vendor etc....
5/5
GoogleVery friendly and efficient service, as they always actioned and returned our calls every single time. Angela Schauffer kept us informed throughout the sale and answered any queries we had straight away too. We would thoroughly recommend Robinson Michael & Jackson in the Medway area!
1/5
GoogleI am disappointed with how we were treated in regards to making an offer with absolutely no communication.We had to chase this agent who lied to us and kept us hanging on for six days whilst we were in the dark.I have nothing good to say …
5/5
GoogleAs we can all imagine being a first time buyer is horrendously terrifying. I would love to pass my thanks over to Angela Schoeffer who worked as a sales progressor, keeping on top of all parties and ensuring all was on track to help get our …
5/5
GoogleMy experience with Holly over the phone was quite the pleasant one, she was a very polite and outgoing woman and made it easy to book a viewing. 5 stars!!
5/5
GoogleIf you need to sell your property then these are the ones, the staff are amazing and cannot do enough for you.
Hi Karl, Thank you for the review. It has been a pleasure helping you. Team RMJ Chatham
5/5
GoogleA swift, friendly, professional service offered by Claire. Thank you for guiding me through the process so far - very much appreciated.
Thank you.
5/5
GoogleVery efficient from start to finish. All of my enquiries were dealt with promptly and even after completion day, they were more than happy to resolve any outstanding queries that I had. Every member of staff that I dealt with was polite and …
thank you John
5/5
GoogleI'm sure I'm not alone when I say that dealing with some estate agents can be very frustrating. Not only when you are a seller, but also when you are a purchaser. And so I find dealing with Robinson Michael and Jackson a refreshing …
5/5
GoogleThanks Kiran for great service
5/5
GoogleHad a wonderful experience with RMJ Especially Tia who has made the whole experience easy, and less stressful..
5/5
GoogleAngela and her team have been incredible. They work so hard and kept us up to date with everything when buying our first home. If we ever move again I would go through them because they have been amazing!! Massive thank you!!!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Robinson Michael & Jackson Chatham won awards at EA Masters in two years, most recently 2022.
EA Masters winner in two years: 2021, 2022.
EA Masters by year, 2021 to 20222022 1 Gold EA Masters 2022 winners
2021 1 Gold EA Masters 2021 winners
Source: EA Masters winners lists, as published, linked by year.
Send Robinson Michael & Jackson Chatham & Rochester a message.
Yes. Robinson Michael & Jackson Chatham & Rochester won Gold in The Trusted Agent 2026 awards. It also won Gold for Best Estate Agent Guide 2023 Gold Award, Chatham branch at EA Masters 2022, and 1 other industry award since 2021.
