5/5
TrustpilotGreat service all round
Great service all round, especially Stacey who has been great dealing with all aspects of the tenancy, thanks for your assistance & great communication
Trusted Agent profile · Chatham
Verified
Robinson Michael & Jackson Chatham & Rochester reviews
★★★★★
1,135 reviews across 2 platforms
22B Military Road, Chatham, ME4 4JA
Part of Robinson Michael & Jackson, see every office.
Robinson Michael & Jackson's office in Chatham, at 22B Military Road, is rated 4.6 out of 5 across 1,135 reviews on two platforms, including 958 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards, one of seven awards Robinson Michael & Jackson won in 2026.
Reviews
Every review we hold for the Chatham office, from every platform, shown as written. First names only.
Trustpilot4/5
GoogleKiran was a brilliant viewing assistant, she knew the area and was able to help us see the potentials in the house
5/5
GoogleThank you very much to Dulcie and Tom and their wonderful team. Your hard work, dedication, perseverance and positive outlook has really paid off for us. Even though we were in a chain Dulcie and Tom through good communication with all parties made the process stress free, simple and smooth. We cannot thank you enough.
Agent replied · 6 June 2023
Thank you Adele we hope you enjoy your new home!
5/5
GoogleVery professional smooth process thank you Angela and Chatham branch recommend to anyone!
5/5
GoogleThe team made our purchase really easy, they were always on the end of the phone to answer our questions and help which we really appreciated - thank you!
Agent replied · 22 May 2026
Thank you Sophie best of luck in your new home!
5/5
GoogleI had an excellent experience with Robinson and Michael. From the initial viewing to the completion of the property purchase, they were incredibly helpful. I highly recommend their services to anyone looking for buying a property.
5/5
GoogleWe had some trouble with our purchase but Angela at the Chatham branch helped us and sorted everything out. Not sure we'd actually have managed to complete without her help, to be honest. Really appreciate it.
5/5
GoogleEveryone was really helpful
Agent replied · 22 May 2026
Thankyou for your positive feedback! RMJ Chatham
5/5
GoogleWe were very happy with the service we recieved from RMJ chatham. Joe showed us round our new house twice and Angela kept us up to date with progress and even chased up the solicitors without us asking. Both of them were brilliant and we would happily use them again.
5/5
GoogleRMJ saved the day after a disastrous experience with purple bricks, constant communication and updates, with realistic guidance over our asking price in a difficult market, overall very happy and glad we made the switch
5/5
TrustpilotProfessional, Efficient and Supportive
Thank-you to Jo, Nicola and colleagues - a very professional, responsive and supportive Team at RMJ, who worked hard ensuring good progress and communication with all parties, and provided all-important updates at every stage. Parting with a much loved family home was a very difficult but necessary decision - Many thanks to you all for your professionalism and great support at what was a difficult time.
5/5
GoogleWe had previously used another agent to sell our house with little success and little help from their staff. RMJ however, were efficient and friendly from the start. The property was valued, photographed and marketed quickly, correspondence …
Agent replied · 31 May 2023
Thank you Diane much appreciated!
5/5
GoogleAm very happy with the amazing support received from Robinson Michael and Jackson .The entire team were very helpful and displayed a great deal of professional throughout the whole process from start to finish and I would definitely recommend anyone to use them.
Agent replied · 31 May 2023
Thank you for taking the time to leave us a review. Much appreciated!
2/5
TrustpilotI had a difficult experience with the Belvedere branch.
I had a difficult experience with the Belvedere branch.Some things were fine, such as the listing and the viewings.But they were also very unethical at times. For example they only told me that a prospective buyer's mortgage application failed two weeks after they learned of this. My property was off the market for much longer than necessary.
5/5
GoogleHighly recommend. Friendly helpful team. Have chased solicitors as and when we have needed them to. Would use again if we were to move in the future.
Agent replied · 29 August 2023
Thank you Annabel, good luck in your new home!
5/5
GoogleKiran was great! Showed us around the properties and was knowledgeable.
5/5
GoogleBrilliant service from everyone. It was a very difficult drawn out sale made a lot easier by Angela’s efforts to keep the sale going through. Thank you.
Agent replied · 26 July 2024
Great to hear Paul. Thank you so much
5/5
GoogleAngela Schoeffer and found her to be both extremely friendly and professional to work with. I would not hesitate in recommending Angela to anyone looking to buy/sell.
Agent replied · 6 June 2023
Its been a pleasure to work along side you Brooke! We wish you all the best for the future x
5/5
Googlehad a viewing with Tia on Saturday. She was very informative and advisable and lovely. She gave me all the information that I wanted highly recommend. .
Agent replied · 26 July 2024
Thank you Harry.
5/5
GoogleHad a great service from Kiran, she was lovely on all viewing we have had! Allowed us to squeeze in another viewing on a day when we only had one! Would recommend having her as an estate agent if you can!
Agent replied · 6 July 2023
Thank you Jessica it’s much appreciated
5/5
GoogleSpoken to Kiran today. As first time buyers she provided us lots of information on property and the process. She is very helpful and took her time explaining us how it works. Will recommend
5/5
GoogleThanks to Robinson Michael and Jackson (Dulcie) me and my partner were able to find our perfect home, within our budget. If it wasn't for them I feel we would still be looking, and with the housing being currently crazy, it's not been easy. Again we are so appreciative. Thank you sooo much again 😁 …
Agent replied · 6 June 2023
Thank you Beth! We hope you are enjoying your new home!
5/5
TrustpilotExcellent Estate Agent
I dealt with Lee who was professional, knowledgable and efficient. We achieved a quick sake at the price SS were looking for. I have dealt with a lot of estate agents over time and this was one of the best. I cannot recommend enough.
5/5
GoogleBrilliant service from the Robinson Michael & Jackson team. Just exchanged on a second buy to let property through RMJ Chatham and have been very impressed throughout. Great sales progression, great team and positive (very professional) experience all round. Would definitely recommend!
Agent replied · 31 May 2023
Thank you for taking the time to leave us a review. Much appreciated!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Awards
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Robinson Michael & Jackson Chatham won awards at EA Masters in two years, most recently 2022.
EA Masters winner in two years: 2021, 2022.
EA Masters by year, 2021 to 2022
2022 1 Gold EA Masters 2022 winners
- Branch Gold Award (1)EA Masters 2022
- Chatham
2021 1 Gold EA Masters 2021 winners
- Branch Gold Award (1)EA Masters 2021
- Chatham
Source: EA Masters winners lists, as published, linked by year.
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Questions about Robinson Michael & Jackson Chatham & Rochester
Has Robinson Michael & Jackson Chatham & Rochester won any awards?
Yes. Robinson Michael & Jackson Chatham & Rochester won Gold in The Trusted Agent 2026 awards. It also won Gold for Best Estate Agent Guide 2023 Gold Award, Chatham branch at EA Masters 2022, and 1 other industry award since 2021.
