Every review we hold for the Chandlers Ford office, from every platform, shown as written. First names only.
★★★★★ 4/5
View Agents TenantJonathon rees
Olivia Tate has been so helpful and supportive during our Tenancy with Jonathon Rees. She always deals with our queries promptly and in a professional manner. Very warm and welcoming and as this was our first time renting a property, it made the process less stressful
Amelia · 30 October 2017
★★★★★ 5/5
View Agents Seller15 Lakewood Road
The valuation was carried out quickly and was in line with other agents in the area.
The process was run very smoothly and was completed on time and with no change to the offer that was made within a few weeks of the valuation.
I was impressed with the professional way that the sale was conducted and would use Jonathan Rees again.
Chris · 9 August 2017
Agent replied · 10 August 2017
Thank you so much Chris and we all hope you enjoy your new home when you find.
★★★★★ 5/5
Google👏🏻👏🏻 so appreciate with Jonatan Rees term, especially Jas, she is so so lovely and patience to deal with my case before, looking for to purchase second property still thinking to use her first 🙋🏻♀️🙋🏻♀️ so nice people 🥰🥰
Elva · 1 August 2020
★★★★★ 5/5
View Agents SellerOutstanding Team!
Bought a house through Johnathan Rees 8 years ago and headed straight back to them when it was time to sell up and move on and we haven't been disappointed!!
They whole team have been very supportive through the entire process and we couldn't be more pleased. Cannot recommend the Johnathan Rees team highly enough - thank you all.
Julia · 8 August 2017
Agent replied · 10 August 2017
It was our pleasure to assist in selling your lovely townhouse Julia. You have bought a lovely home which I am sure you will have many happy years in. Thank you.
★★★★★ 5/5
GoogleThey were excellent from start to finish. Kept us informed as to what was happening and chased both buyer and solicitors to keep everything on track. The only thing I would say is that at times we felt like the customer not the client.
Helen · 25 December 2021
Agent replied
Thank you very much for your 5 star review Roger. Hoping you and the family have a great Christmas.
Jonathan, Richard, Jas, Wendy and Loretta.
★★★★★ 5/5
GoogleThey were excellent from start to finish. Kept us informed as to what was happening and chased both buyer and solicitors to keep everything on track. The only thing I would say is that at times we felt like the customer not the client.
Roget · 9 December 2021
Agent replied
Thank you very much for your 5 star review Roger. Hoping you and the family have a great Christmas.
Jonathan, Richard, Jas, Wendy and Loretta.
★★★★★ 5/5
View Agents BuyerExcellent advice
Iain was generous with his time spent with us. His comments and advice regarding areas that might suit us and where we are most likely to get value for money were very valuable and much appreciated.
MORTON · 22 May 2018
★★★★★ 5/5
GoogleSpoken with Matthew today, a great experience. He genuinely wants the best for anyone who walks through the door. Very easy to talk to with no pressure whatsoever. Which is very refreshing! Thanks Matthew
Will · 29 July 2019
★★★★★ 5/5
GoogleWonderful service from Jas and Wendy when I purchased property through Jonathan Rees. Always kept me updated with information in friendly and courteous manner. They are the best in Chandlers Ford.
Suhel · 14 January 2023
Agent replied
Suhel, thank you so much for the review it really is appreciated. We have passed on your comments to Jas and Wendy so thank you and we all hope you enjoy your new home!
★★★★★ 1/5
GoogleMight be OK if you're a landlord but I wouldn't go near them as a tenant. The property we were renting was being sold, not that we knew it at the time, and without our knowledge or consent they photographed the interior of the house for the sales pack. When we moved out they tried to charge us for a replacement lawn. Fortunately I'd annotated (and attached photographs to) the inventory that we gave back to them after we moved in. I don't think they were the slightest bit embarrassed when I directed them to a photograph they'd had in their possession since we moved into the property, which showed that what was left of the lawn was in an appalling condition. At least we got our deposit back and have a story to tell but never again.
David · 29 July 2019
★★★★★ 1/5
GoogleTelephoned this morning to enquire which floor an advertised apartment was situated on as website failed to say.
Explained to pleasant lady who answered the telephone who then put me through to lettings where I was met with an abrupt "you wish to book a viewing for 'Hut Farm Place?" I said 'No I wish to know which floor it is on" to be met with this shouting obtuse person (lettings director who refused to give her name (sic)!!) saying "you can't view it as it's let agreed, it does say on the website".
Terrible attitude continued as this 'lady' began to shout over me. Not the way to deal with prospective clients and certainly not the way to create a good impression of the company. In the end I had to terminate the call due to her rudeness. As I was calling from abroad I did not intend wasting any further time or money being shouted at.
A lettings agent to be avoided.
Mark · 29 July 2019
★★★★★ 1/5
GoogleAbsolutely diabolical letting agents. Do not give a single sh*t about tenants. We are living in a barely habitable house. We have half a front door for Christ’s sake!! Been back and forth over the past 18 months or so trying to sort various maintenance issues. Not a single one has been resolved! As soon as we start to get somewhere, I get an automated message saying the member of staff I’m dealing with has left, and it starts all over again. I would seriously AVOID!!! The companies they use are almost as bad too. Still waiting on that phone call after their contractor didn’t show last week. I had a decent boilerman once, he now refuses to do any work for JR as it took them 2 months to pay him!! Absolute shambles.
James · 29 July 2019
★★★★★ 5/5
View AgentsExcellent Professional Service
Extremely happy with the service I received. Always answered calls or returned calls immediately.
A very professionally run business.
Recommended an excellent solicitor too.
Thank you Jas and all at Jonathan Rees.
Nicola · 6 December 2018
★★★★★ 5/5
GoogleFriendly and very competent estate agent. Andrea and her team have been very professional and guided us at every step of the process. I would recommend this without any hesitation.
Girish · 29 July 2019
★★★★★ 1/5
GoogleReally unprofessional estate agents. They made the whole process very difficult and stressful moving both in and out. They made us wait around for hours on the move in day and when they finally did let us in, provided us with the wrong set of keys twice. They even tried to charge us for issues that were outlined in the moving in report. These are just two of the many issues we had with them. Very poor service. I have lived in 4 different rental properties in the local area during the last six years and never had such trouble. Would recommend using another company where at all possible.
Shane · 16 March 2017
★★★★★ 5/5
View Agents TenantCheerful & helpful
I have just started a tenancy with Jonathan Rees, They were reassuring during the tenancy agreement process and helped to answer any queries we had in full. Very quick to respond to any queries we got have got with a happy demeanour.
I recommend this estate agents!
KJ · 14 December 2017
Agent replied · 15 December 2017
Thank you so much for your time and comments made. We wish you all the best in you new home.
★★★★★ 5/5
GoogleRichard and the rest of the team have been great throughout the recent sale of my 2 bed house, always friendly and helpful and keeping us informed/helping to chase etc. Highly recommend, very professional and approachable - thanks :-)
Andrea · 27 March 2021
Agent replied
Dear Andrea,
Thank you for your 5 star review and glad we could get this sold for you so quickly.
All the best for the future.
Richard and the team
★★★★★ 5/5
GoogleVery very professional and helpful during a very trying time during the first total lockdown. The team were always on hand to sort out difficult problems that I had, and I felt they really cared about my move.
Pauline · 15 February 2021
Agent replied
Dear Pauline,
Thank you for your kind words and 5 star review.
We were so pleased to get you moving and hope you've settled into your new home already.
Jonathan and the team
★★★★★ 5/5
View Agents LandlordResponsive and very helpful staff
We are very pleased with the service we received from viewing to completion of purchase. Richard and Jess are friendly and helpful in providing their own advicr and speed things up for all parties. Great communications and quick response to all enquiries.
T · 28 November 2019
Agent replied · 29 November 2019
Thank you so much Miss Cheah for your 5 star review. I'm so glad we could move you, Chee and your son so swiftly into your new home before Christmas and hope you settle quickly. All the best for the future.
★★★★★ 5/5
View Agents TenantEfficient and friendly service
Arrangement and check in at the property was very smooth. Very reasonable fees compared to most agents.
A problem that we reported with the boiler was fixed very quickly
I hope the check out process is as smooth!
We would recommend them
Nicholas · 11 May 2018
Agent replied · 15 May 2018
Thank you for your fabulous review and recommendation! There will always be someone on hand to assist at the end of the tenancy when it comes to your deposit.
★★★★★ 4.9/5
View Agents SellerA satisfied seller
Good communication during a sale that turned out to have its tricky moments with a break lower down the chain. They also worked proactively in the days before exchange to ensure that things kept moving towards a conclusion.
Anne · 7 December 2019
Agent replied · 10 December 2019
Dear Anne,
Many thanks for your 5 star review and so glad we could get this concluded for your Mother. Thank you for choosing us as your agent and all the best for the future.
★★★★★ 5/5
GoogleGood communication during a sale that turned out to have its tricky moments with a break lower down the chain. They also worked proactively in the days before exchange to ensure that things kept moving towards a conclusion.
Anne · 7 December 2019
Agent replied
Dear Anne,
Many thanks for your 5 star review and so glad we could get this concluded for your Mother. Thank you for choosing us as your agent and all the best for the future.
★★★★★ 5/5
View AgentsExcellent Service
Jonathan Rees have helped my purchase my flat guiding me through step by step as a first time buyer. Now they are acting as agents as I rent the flat out and have again been helpful and I fully recommend them.
Richard · 2 August 2016
Agent replied · 15 December 2017
Thank you Richard, lovely to hear you thoughts and kind comments.
★★★★★ 4/5
View Agents BuyerGreat Service
Many thanks for making the process as hassle free as possible. You also saved us time and money nearer the end of the sale by contacting the seller about missing information that the solicitors seemed incapable of doing.
Many thanks
Sam · 31 October 2016
Agent replied · 15 December 2017
Thanks Sam, Always happy to help and if we can save you money then fantastic. Thank you.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.