14 reviews from tenants, from every platform, shown as written. First names only.
★★★★★ 5/5
View Agents TenantLovely customer service - Olivia
Olivia came to inspect my flat on a few occasions. She is such a lovely person she was very chatty and felt like id known her years. She always dressed smart and said hello to my baby when she came in.She was very approachable with any questions i had , upon getting my deposit back she communicated very well with me and sent any details i asked for. Its a shame i will no longer be a tenant of Jonathan rees as i thought Olivia and Dominique were fab employees of yours. They were always so happy and helpful.
Thank you so much Olivia you need a payrise you are a very good people person and great at your job.
Stephanie · 18 October 2017
Agent replied · 18 October 2017
We agree, Its lovely to hear how hard the staff are working. Thank you for taking the time to write this review and we hope to see you again soon.
★★★★★ 5/5
View Agents TenantFriendly and Helpful
As a first time tenant I was very pleased with the helpful and friendly approach I received from Olivia Tate. Olivia was available when needed and if not she ensured I knew who to contact/see in her absence. I found Olivia extremely helpful and always willing to go the extra mile in ensuring I was happy and answered any questions I might have.
Thanks Olivia, it's been a pleasure :0)
JJ · 13 October 2017
Agent replied · 16 October 2017
Thank you for your review and kind words.
★★★★★ 5/5
View Agents TenantA professional and efficient company, with pleasant and caring staff
I have been renting through Jonathan Rees for the past 6 years and I have always found the staff to be very pleasant, and always helpful, I would like to particularly mention Ellie Davis , who I met for the first time this week when she came to do the quarterly inspection of the property, she was like a breath of fresh air, very professional but with a lovely bubbly personality, it was a pleasure to meet her, and I look forward to seeing her at the next property inspection.
Gary · 25 May 2018
Agent replied · 29 May 2018
Thank you Gary for your positive review about the Lettings staff and service at Jonathan Rees. Ellie Davis is our newest member at Jonathan Rees and already making a fantastic impression!
★★★★★ 5/5
View Agents TenantStaff very professional and pleasant to deal with.
Have been helpful when we needed to make requests, especially concerning Mr Jory`s special needs. Both Anastasia and Claire have been excellent at liaising with the landlord for us.
We are enjoying living here and have found the neighbours friendly and helpful. Perfect place for us in our present situation and you have all gone out of your way to make sure things are going well here.
Sincerely
Carolyn and William Jory
14 The Harrage, Romsey, Hants, SO51 8AE
Carolyn · 14 December 2017
Agent replied · 15 December 2017
Thank you for your kind comments..
★★★★★ 5/5
View Agents TenantBrilliant service
have been with Jonathan Rees for a few years and they have been absolutely brilliant, Olivia has been managing our property and has been nothing short of brilliant. Very prompt at responding and any faults reported get fixed very quickly. Have moved to another property with them based off the service didnt want to go elsewhere!
Jason · 31 October 2017
★★★★★ 4/5
View Agents TenantJonathon rees
Olivia Tate has been so helpful and supportive during our Tenancy with Jonathon Rees. She always deals with our queries promptly and in a professional manner. Very warm and welcoming and as this was our first time renting a property, it made the process less stressful
Amelia · 30 October 2017
★★★★★ 5/5
View Agents TenantCheerful & helpful
I have just started a tenancy with Jonathan Rees, They were reassuring during the tenancy agreement process and helped to answer any queries we had in full. Very quick to respond to any queries we got have got with a happy demeanour.
I recommend this estate agents!
KJ · 14 December 2017
Agent replied · 15 December 2017
Thank you so much for your time and comments made. We wish you all the best in you new home.
★★★★★ 5/5
View Agents TenantEfficient and friendly service
Arrangement and check in at the property was very smooth. Very reasonable fees compared to most agents.
A problem that we reported with the boiler was fixed very quickly
I hope the check out process is as smooth!
We would recommend them
Nicholas · 11 May 2018
Agent replied · 15 May 2018
Thank you for your fabulous review and recommendation! There will always be someone on hand to assist at the end of the tenancy when it comes to your deposit.
★★★★★ 5/5
View Agents TenantGood service all round
Jonathan Rees took over the management of the rented property we were staying in for six months and we found Olivia Tate extremely helpful and accommodating from start to finish. Very happy :-)
Simon · 17 October 2017
Agent replied · 18 October 2017
Very kind words. Thank you.
★★★★★ 5/5
View Agents TenantService received from Olivia Tate
Olivia has provided me with a professional, friendly and customer-focused service in relation to the management of my retirement flat. Flat inspections were conducted in a timely, efficient and respectful manner. Furthermore, it was easy to contact Olivia by phone, e-mail or in person and she responded promptly and positively to all enquiries and issues raised.
Robert · 19 January 2018
★★★★★ 5/5
View Agents TenantNew Tenancy
Dominic & Olivia at the agents were fantastic help throughout the viewing, legal and moving in process. The inevitable hiccups on moving day were quickly sorted by Olivia and we are now very happy in our new home and are confident that Jonathan Rees will look after us throughout our tenancy.
Peter · 2 November 2017
★★★★★ 5/5
View Agents TenantRental of property
Fabulous support given during our Tenancy. Any problems were dealt with promptly, especially from Olivia Tate. Lovely Lady who always called me back and help with any queries. She was warm and welcoming, which really helped as this was our first time renting a property.
Amelia · 2 November 2017
★★★★★ 5/5
View Agents TenantTotally brilliant so helpful and so friendly
Claire and the rest of the agency staff were totally amazing very supportive and lovely people so pleased and happy with all there help they were amazing
Paul · 1 November 2017
★★★★★ 5/5
View Agents TenantCustomer Experience
Excellent communication and customer services. Prompt and speedy services from the tenancy start to tenant deposit release #Olivia Tate
Muhammad · 19 October 2017
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.