Trusted Agent profile · Chandlers Ford, Hampshire

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Charters | Head Office reviews from landlords

5.0

★★★★★

40 reviews from landlords · all 121 reviews

13 Oakmount Road, Chandlers Ford, Hampshire, SO53 2LG

40 reviews of Charters's Chandlers Ford office come from landlords, rated 5.0 out of 5 on average. We know the reviewer is one of the landlords when they told us, ticked it on the review form, or the review says so.

Reviews from landlords

40 reviews from landlords, from every platform, shown as written. First names only.

5/5

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Landlord

Dealing with our property for letting out.

Tracey has been excellent through the whole process & has kept me informed at every stage, a true professional.

Mike · 15 April 2016

Agent replied · 15 April 2016

Hi Mike, thank you for endorsing Tracey and our Property Management team in the manner in which you have. Greatly appreciated and of course your views will be shared with our teams and potential future clients too! Thank you.

5/5

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Landlord

Charters have been very professional in its dealings with me.

Adel has been well organised, well prepared and has communicated well with me. A professional approach.

Neil · 9 November 2016

Agent replied · 9 November 2016

Hello Neil, thank you so much for your lovely review of Adel in our Property Management team. 5STARS gratefully received, thanks!

5/5

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Landlord

He has the patience of Job !

Joe has been extremely helpful in dealing with a particularly difficult tenant.

C.P · 14 November 2016

Agent replied · 15 November 2016

CPT - thanks for the 5STAR endorsement of Joe and his Charters Commercial team - very much appreciated.

5/5

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Landlord

Really good proactive service

Simon's service exceeded all expectations. We would without hesitation instruct him again.

Simon · 28 June 2016

Agent replied · 29 June 2016

Simon, thank you for your 5STAR review on our Simon in Charters Commercial team. Glad to hear we succeed all expectations!

5/5

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Landlord

Outstanding customer experience!

We have been seriously impressed with Tracey's approach to customer care - always courteous and friendly, whilst managing to provide everything we need very promptly and efficiently! It's a pleasure to work with Tracey and she represents everything that is great about Charters.

Richard · 25 May 2016

Agent replied · 25 May 2016

Richard & Sue, thanks so much for your wonderful words and for singling out Tracey for her customer care. Delighted that you have so enjoyed your recent experience. Thanks again.

5/5

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Landlord

Adél Virágh-Zsupán

Adel handled the recent re-letting of my property and I found her to be very efficient, friendly and polite. Based on my experience I would have no hesitation in recommending Charters to family, friends and colleagues.

Trish · 21 July 2016

Agent replied · 21 July 2016

Trish, thank you so much for your kind words and 5STAR review of Adel and the Charters teams. Many thanks also for the recommendations... Much appreciated.

5/5

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Landlord

Woodlea Park Letting

I was very impressed with Simons efficiency and attention to detail. The whole process could not of gone better and I have a very happy new tenant too! Gary Russell Delta Developments.

Gary · 28 June 2016

Agent replied · 29 June 2016

Gary, your 5STAR review of Simon in our Charters Commercial team is much appreciated. We look forward to many new ventures together.

5/5

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Landlord

Kirsty Reed at Charters

Kirsty manages a rental property for me and I have found her service very efficient and effective. She has a very pleasant manner and is charming to deal with. Kevin Stillwell

Kevin · 27 May 2016

Agent replied · 2 June 2016

Thank you Kevin for endorsing Kirsty and the Property Management team here at Charters, for both efficiently and effectively managing your rental property. Hopefully by sharing your experiences with other potential and local landlords we can further demonstrate our positive differences to others. Thanks

5/5

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Landlord

Five stars are not enough

Very profesional , very helpful. Very pleasant to deal with. When Adel says she will do something, you know it will be done, quickly and efficiently.

ROBIN · 23 August 2016

Agent replied · 24 August 2016

Robin, thank you for your Very, very, very lovely review of Adel and the Property Management team at Charters 5STARS greatly received. Thanks

5/5

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Landlord

Knowledgeable, professional, prompt and unfailingly cheerful

Adel has offered good advice, is always very professional and prompt and is unfailingly cheerful making it a pleasure to deal with her.

Robert · 20 January 2017

Agent replied · 20 January 2017

Thank you Robert for your kind words and recognition of Adel's happy disposition and flair for customer service! 5STARS very much appreciated. Thanks.

5/5

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Landlord

Very helpful yet thoroughly professional

Really appreciate all your help in finding right tenant and completing all the formalities in a professional way in time. Thank you.

Vidyasagar · 6 January 2017

Agent replied · 6 January 2017

Thanks Vidyasagar for your kind words and favourable 5STAR review of Adel in our Property Management team at Charters Head Office.

5/5

View Agents
Landlord

Efficient, courteous and knowledgeable. Rapid, reliable responses appreciated.

Rating only, no written review.

Gemma · 17 May 2017

5/5

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Landlord

Rating only, no written review.

Malcolm · 5 October 2016

5/5

View Agents
Landlord

Very efficient and helpful and pleasure to deal with. No hesitation in recommending her to others.

Rating only, no written review.

David · 26 August 2016

5/5

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Landlord

Very efficient, and reliable. Tim

Rating only, no written review.

Tim · 11 July 2016

5/5

View Agents
Landlord

pleasant personality, helpful, very professional will use again

Rating only, no written review.

Barbara · 28 June 2016

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Questions from landlords about Charters | Head Office

What do landlords say about Charters | Head Office?

40 reviews from landlords, rated 5.0 out of 5 on average. For example, Phil wrote: "Charters Lettings and Property Management have just re-let my investment property with such ease and efficiency that I cannot begin to imagine what it must be ..."

How do you know a review is from one of the landlords?

The reviewer ticked it on the review form, the agent recorded it, or the review says so. Reviews that do not say are not counted here, so the real number is usually higher.

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