Trusted Agent profile · Chalfont St Giles, Buckinghamshire
Verified
★★★★★
372 reviews across 4 platforms
10 High Street, Chalfont St Giles, Buckinghamshire, HP8 4QF
Part of The Frost Partnership, see every office.
The Frost Partnership's office in Chalfont St Giles, Buckinghamshire, at 10 High Street, is rated 4.2 out of 5 across 372 reviews on four platforms, including 77 Google reviews rated 4.6.
77
Reviews on Google
This office
229
Reviews on Facebook
Business-wide
2
Reviews on View Agents
This office
64
Reviews on Trustpilot
Business-wide
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
An estate agent a bit different from the rest! As a buyer, I would certainly recommend Frosts in CSG.Read the review from buyers
Having used Frost to find our new rental property (after a good friend recommended them) I cannot commend them highly enough. Both Heather & Rona are utterly ...Read the review from landlords
Our Chalfont St Giles office covers: Chalfont St Giles, Seer Green, Jordans, Little Chalfont.
Every review we hold for the Chalfont St Giles office, from every platform, shown as written. First names only.
5/5
GoogleThank you Frost Partnership for all your help and assistance with our move to our new home. Heather and Sam have been amazing and extremely helpful. Good luck with future business and best wishes!
Hi Rosie Many thanks for your 5* review for the Chalfont St Giles team. We're delighted to read that Heather and Sam have provided you with an … More
1/5
TrustpilotBe careful with these people
Be careful with these people. When moving into rented accommodation they did not address any issues that we felt needed to be fixed, simply ignoring our emails. When we moved out, they tried to take money from our deposit to fix issues with the house that already existed before moving in. A deposit should not be there to fix existing maintenance issues.
1/5
TrustpilotAvoid at all costs
Avoid at all costs. I have rented a flat from them for 2 years, it has been 2 months since I have done the check-out and they still haven't refunded my deposit. Plus, they have tried to find the tiniest details to hold money from my deposit... their excuse to charge me £90 cleaning fee is a discoloured sealant in the bathroom.
5/5
FacebookOur thanks go to Ben Levi of the Chalfont branch for his professionalism, efficiency and high level of communication. We always knew where we stood in the process and he dealt with our questions with unfailing politeness. Thank you.
HI Sandra, Thank you so much for taking the time to write this glowing review for Ben. We're delighted to hear that he provided you with an excellent level of customer service and professionalism. We will pass your comments on to both Ben and our senior management team. Best wishes from all at The Frost Partnership
5/5
TrustpilotPurchasing a flat
I couldn't be more pleased with my experience with the Frost Partnership. My main contacts were Lee and Alison and they were both extremely responsive, helpful and professional throughout the purchase of my flat. I was particularly impressed with how quickly they responded each time I needed information or documents. They've been such a pleasure to work with.
5/5
GoogleFrost Partnership and in particular, Rona from Chalfont St Giles branch, were knowledgeable and incredibly professional in their dealings with us regarding the property letting. Having struggled to sell, the house let withing 48 hours of …
Hi Andy Many thanks for sharing this great review for Rona and the Chalfont St Giles team. We're delighted to read that Rona managed to let your property within 48 … More
5/5
FacebookGreat experience working with Frost on the sale of my flat, they secured a great price and were efficient and helpful throughout the whole process.
Hi Will, Thank you for taking the time to write this 5* review. We are delighted to read that you received an effective and efficient property service during the sale of your flat. Best wishes to you from all at The Forst Partnership Estate Agents
5/5
FacebookAn absolute pleasure to deal with Frost, and in particular, Karen Morris. We are delighted with our new home and couldn’t recommend the Frost Partnership more for a friendly and professional service. 10/10
Hi Mark, Thank you for taking the time to write this glowing review for Karen and the Windsor team. We're delighted to read that you received a friendly and professional property service, and found a new home that's perfect for you. Wishing you every happiness in your new home. Best wishes from all at The Frost Partnership Estate Agency
5/5
FacebookHighly recommended. professional and friendly service from Alison. she kept things moving along with our sale and always kept us informed. Will definitely be using them again.
Hi Kelly, Thank you so much for taking the time to write this glowing recommendation for Alison. We are delighted to read that she provided you with an efficient and effective property service. Best wishes from all at The Frost Partnership Estate Agents
5/5
GoogleAn estate agent a bit different from the rest! As a buyer, I would certainly recommend Frosts in CSG.
5/5
FacebookAn estate agent a bit different from the rest! As a buyer, I would certainly recommend Frosts in CSG.
5/5
View AgentsA different approach.....
An estate agent a bit different from the rest! As a buyer, I would certainly recommend Frosts in CSG.
5/5
FacebookExcellent, friendly, professional service. Did what they promised to do, when they promised it, kept me informed and went the extra mile when things looked difficult. Would definitely recommend them.
PS This post is about the Ashford Middx branch of Frosts. Thanks, Alex and Andy.
1/5
TrustpilotThey have not paid back my deposit for…
They have not paid back my deposit for 3 months now. I moved out of the property rented in July. Have been calling them and sending emails with no response as to when the deposit will be paid back. During the tenancy did not get much support. Definitely do not recommend the agency.
5/5
GoogleHeather and Sam have been fantastic! Great service and we finally found a great house! Thank you for all your hard work! Would recommend Frost to all!
Hi Molly, Many thanks for taking the time to write this 5* review for Heather and Sam from our Chalfont St Giles office. … More
1/5
TrustpilotHi,Communication is important.
Hi, Poor communication and unjust treatment. Thank you
5/5
GoogleVery professional, communicative and responsive. Lettings Manager, Rona Brown, gave me confidence in the process. I would highly recommend the Frost Partnership.
Hi Ama, Many thanks for taking the time to write this 5* review for Rona from our Chalfont St Giles team. We are delighted to read that you found her to be professional, communicative and responsive throughout your property letting transaction. We will pass your comments on to Rona and also to our senior management team. Thank you for choosing the Frost Partnership Estate Agents and best wishes from all our team.
1/5
FacebookMade an offer higher then the value the property was sold for, was told by a lady the property went for way over the initial price only to see it 6months later in the previous sales for less then what i had offered! Was told i would be getting a response to why this happened, 6days nothing, im writing this.
1/5
FacebookMade an offer higher then the value the property was sold for, was told by a lady the property went for way over the initial price only to see it 6months later in the previous sales for less then what i had offered! Was told i would be getting a response to why this happened, 6days nothing, im writing this.
1/5
TrustpilotTerrible Experience
Terrible Experience. Terrible Management. Stay out of them, they simply try take your money like scammers.
5/5
FacebookA very professional team! Heather at the Chalfont St Giles branch was really friendly and helpful throughout the whole process of buying our new home
Hi Leisa, Many thanks for taking the time to write this recommendation for Heather from our Chalfont St Giles team. We're delighted to read that she was personable and professional throughout your home buying experience. We will pass your comments on to both Heather and our senior management team. Wishing you very happiness in your new home from all at The Frost Partnership Estate Agents
5/5
GoogleThe Frost partnership Estate agents were easy to deal with and offered a friendly, reliable and professional service. I would highly recommend them
Hi That Many thanks for your 5* review for The Frost Partnership Estate Agents in Chalfont St Giles. We're delighted to read that you experienced a personable and … More
5/5
GoogleThey made the house move stress free even in these dire circumstances. Special thanks to the letting manager Rona.
Hi Janhvi Many thanks for taking the time to write this 5* review for Rona and the Chalfont St Giles team. We're delighted to hear that all went well for you and your move was stress free despite the Covid-19 pandemic. Best wishes from all the team at The Frost Partnership Estate Agents
5/5
TrustpilotVery nice & friendly service from…
Very nice & friendly service from Simran Grewal and Abbie Coombs. I'm also very pleased with the fast and polite communication with them.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
The Frost Partnership's Chalfont St Giles office has 372 reviews across four platforms: 77 on Google, 229 on Facebook (across the whole business), 2 on View Agents, 64 on Trustpilot (across the whole business).
The Frost Partnership Chalfont St Giles is rated 4.2 out of 5 across all 372 reviews, and 4.6 out of 5 on Google from 77 reviews.
The Frost Partnership Chalfont St Giles, 10 High Street, Chalfont St Giles, Buckinghamshire, HP8 4QF.
