1/5
TrustpilotVery poor experience
Had a very poor experience with this office. Outdated practices, slow response times and poor advice. Management focused on local issues and past practice. Would highly recommend you go elsewhere
Trusted Agent profile · Chalfont St Giles, Buckinghamshire
Verified
The Frost Partnership Chalfont St Giles reviews
★★★★★
372 reviews across 4 platforms
10 High Street, Chalfont St Giles, Buckinghamshire, HP8 4QF
Part of The Frost Partnership, see every office.
The Frost Partnership's office in Chalfont St Giles, Buckinghamshire, at 10 High Street, is rated 4.2 out of 5 across 372 reviews on four platforms, including 77 Google reviews rated 4.6.
77
Reviews on Google
This office
229
Reviews on Facebook
Business-wide
2
Reviews on View Agents
This office
64
Reviews on Trustpilot
Business-wide
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Buyers1 review
An estate agent a bit different from the rest! As a buyer, I would certainly recommend Frosts in CSG.Read the review from buyers
Landlords1 review
Having used Frost to find our new rental property (after a good friend recommended them) I cannot commend them highly enough. Both Heather & Rona are utterly ...Read the review from landlords
About The Frost Partnership Chalfont St Giles
Our Chalfont St Giles office covers: Chalfont St Giles, Seer Green, Jordans, Little Chalfont.
Reviews
Every review we hold for the Chalfont St Giles office, from every platform, shown as written. First names only.
Trustpilot5/5
FacebookAlways kept me informed of progress and quick to deal with any issues.
Agent replied · 3 May 2023
Hi Christine, Many thanks for taking the time to write this recommendation. We're delighted to read that you received a professional and proactive property service. Best wishes from all at The Frost Partnership Estate Agents
5/5
FacebookThanks for a good job keeping us informed through the various stages of the sale - great work..!
Agent replied · 17 May 2026
Hi Andy, Thank you so much for the recommendation and you're very welcome!
1/5
FacebookJust the worst experience I've ever had with an estate agent. Incredibly uncommunicative, slow in responses, inaccurate in information and rude.
Agent replied
Hi Kate, We take all feedback seriously. We have sent you a private message regarding your experience. Many thanks Kind regards
1/5
TrustpilotIt's an unprofessional agency..
It's an unprofessional agency... They don't answer to your emails -they send you to meet the owner.. I didn't understand why?? They put same propriety on different rentaln sites with differnt prices Nobody check theier job...
5/5
FacebookExcellent communication and lovely and lovely staff. I would highly recommend them. Jacqui in particular has been fabulous.
Agent replied
Hi Clare, Thank you for taking the time to recommend us. We're delighted to read that you have received a professional and friendly property service. We will pass your comments on. Best wishes from all at The Frost Partnership Estate Agents
5/5
FacebookVery pleasant experience with my new Tenacy. Staff very helpful and efficient. Would highly recommend.
Agent replied
Hi Steve, Many thanks for this recommendation. We're delighted to read that the team were both helpful and efficient. Very best wishes to you from all at The Frost Partnership Estate Agents
1/5
TrustpilotVery unhelpful rental department
Very unhelpful rental department! They simply do not care about the tenant. Do not use!!!
1/5
TrustpilotIt's an unprofessional agency..
It's an unprofessional agency... They don't answer to your emails-they send you to meet the owner.. I didn't understand why??They put same propriety on different rentaln sites with differnt pricesNobody check theier job...
1/5
GooglePoor Customer service and Radon detector does not read correctly. I had 2 lab test that read 5.1 & 5.9 pCI/L and their detector was reading between 12 & 14 pCI/L. Customer service told me it was like comparing apples to …
5/5
FacebookA very professional service with excellent staff who care.
Agent replied · 3 May 2023
Hi Jennie, Many thanks for your recommendation, we're delighted to read that you received a professional yet caring property service from our team. Best wishes to you from all at The Frost Partnership
5/5
FacebookEfficient, friendly, professional service from Vicky Lyle.Thank you
Agent replied
Hi Francesca, Many thanks for your recommendation, we are delighted to read that Vicky provided you with an excellent property service. We will pass your comments on. Best wishes from all at The Frost Partnership Estate Agency
5/5
FacebookGreat service through and through. Polite, prompt and efficient, very happy and highly recommend.
Agent replied
Hi Christina, Many thanks taking the time to write this fantastic recommendation. Best wishes to you from all at the Frost Partnership
5/5
FacebookVery Good 👍 Services Always helpful
Agent replied · 3 May 2023
Thank you Deepak! Best wishes
5/5
FacebookAmazing staff! Jacqui, Greg, Andrew are wonderful and very helpful with all they do! Very professional!
Agent replied
Many thanks for your review Thomas - that's great to hear! We really appreciate you taking the time to let us know and we'll pass your comments on to the rest of the team. Best wishes
5/5
GoogleA thoroughly professional service from start to finish. Highly recommended
Agent replied · 7 April 2023
Hi Adam, Many thanks for your 5 star review - much appreciated. Best wishes from all at The Frost Partnership Estate Agents
1/5
TrustpilotThey should be ashamed.
5/5
FacebookPersonal experience as I knew David and Allison
Agent replied
Than you Pauline - much appreciated!
5/5
FacebookI bought second property from Frost Partnership. Whole team is outstanding and shown in excellent customer service. David you showed the property and Alison got the deal done. Vanessa who managed whole tenancy process.
5/5
FacebookEfficient.Persistent.Pleasant.
Agent replied · 3 May 2023
Thank you Ian - much appreciated
1/5
FacebookVery poor service for rental Management !
Agent replied
Hi Mary, Please can you DM your contact details and the area office you've been dealing with. Many thanks
5/5
GoogleRona Brown from our local branch at Chalfont St Giles has looked after our family moves for over 5 years now from start to finish and she comes highly recommended. We wouldn’t use anyone else!
5/5
FacebookExcellent customer service. Thank you!
Agent replied
You're very welcome Paul, and thank you for taking the time to send us your review - much appreciated!
5/5
FacebookHeather and Sam (CSG branch) were an effective sales team; thorough, diligent and persistent throughout. We’ll definitely use them next time.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about The Frost Partnership Chalfont St Giles
How many reviews does The Frost Partnership Chalfont St Giles have?
The Frost Partnership's Chalfont St Giles office has 372 reviews across four platforms: 77 on Google, 229 on Facebook (across the whole business), 2 on View Agents, 64 on Trustpilot (across the whole business).
What is The Frost Partnership Chalfont St Giles's rating?
The Frost Partnership Chalfont St Giles is rated 4.2 out of 5 across all 372 reviews, and 4.6 out of 5 on Google from 77 reviews.
Where is The Frost Partnership's Chalfont St Giles office?
The Frost Partnership Chalfont St Giles, 10 High Street, Chalfont St Giles, Buckinghamshire, HP8 4QF.
