Trusted Agent profile · Chalfont St Giles · Buckinghamshire

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The Frost Partnership Chalfont St Giles reviews

4.2

★★★★★ Great

368 reviews across 4 platforms

10 High Street, Chalfont St Giles, Buckinghamshire, HP8 4QF

Part of The Frost Partnership, see every office.

The Frost Partnership's office in Chalfont St Giles, Buckinghamshire, at 10 High Street, is rated 4.2 out of 5 across 368 reviews on four platforms, including 77 Google reviews rated 4.6.

Google logo

4.6 / 5

77

Reviews on Google

This office

Facebook logo

4.6 / 5

224

Reviews on Facebook

Business-wide

Trustpilot logo

65

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the Chalfont St Giles office, from every platform, shown as written. First names only.

5/5

Facebook

Great experience finding my new flat. Thanks to Sophie for being so efficient and emailing me with details about the flat that matched what I was looking for. Would highly recommend.

Gill · 28 May 2021

Agent replied

Thank you for taking the time to write this recommendation Gill. We are delighted that you received a professional property service from Sophie, and will pass your comments on to her and to our senior management team. Best wishes from all at The Frost Partnership

5/5

Facebook

Helpful and professional helping us patiently every step of the way. Jacqui Cuthbert was so empathetic and understanding of the emotions involved in selling a house. I would highly recommend the service they gave.

Sue · 7 August 2020

Agent replied · 3 May 2023

Hi Sue, Many apologies for the delay in responding to your recommendation, but we have only just seen this. Many thanks for taking the time to write this super review for Jacqui. We are delighted that you received an empathetic and professional property service during the sale of your property. We will pass your comments on to Jacqui and to our senior management team. Best wishes from all at The Frost Partnership

5/5

Google

Heather and Rona were friendly,approachable ,very responsive and proactive through out our house sale and rental afterwards.They were always available to answer any questions we had (no matter how silly or small they were!) ! …

Radu · 7 October 2019

Agent replied

Hi Radu Many thanks for taking the time to write this 5* review for Heather and Rona in our Chalfont St Giles office. … More

5/5

Facebook

Excellent service, made selling very easy - thank you so much Nicola

Deb · 21 February 2025

5/5

Facebook

Very helpful, pleased with it, I wish thank Alison for all her hard work, apart from all the delays that occurred, I still recommend them.

Nicu · 19 January 2022

Agent replied · 17 May 2026

Hi Nicu, Many thanks for your recommendation and we will pass your thanks on to Alison. Best wishes from all at The Frost Partnership Estate Agents

5/5

Google

Fantastic team! Great expertise, knowledge, integrity and care. Especially Rona in the Lettings Team - we have just let our property and the whole process was handled with superb attention to detail and professionalism.

Sydney · 18 September 2019

Agent replied

Hi Sydney, Thank you so much for taking the time to write this glowing 5* review. We will pass your comments on to Rona and the team. Best wishes

5/5

Facebook

Luke and Caroline were both very knowledgeable and very helpful in helping us to secure a very popular property! Excellent service! Highly recommend.

Joanna · 28 February 2022

Agent replied · 3 May 2023

Hi Joanna, Thank you for taking the time to write this recommendation. We will pass your comments on to Luke and Caroline. Best wishes from all at The Frost Partnership Estate Agents

5/5

Google

I recently purchased a property via Frost CSG. Led by Andrew, they were brilliant throughout the whole process. Would highly recommend.

Daniel · 27 April 2025

Agent replied · 30 May 2025

Thank you so much for taking the time to post this fantastic 5 star Google review for Andrew and our Chalfont St Giles team. We are delighted to hear that they were brilliant throughout the process and that you would highly recommend them. We will pass your comments on to the team and to our senior management team. Best wishes from all at The Frost Partnership Estate Agents

5/5

Trustpilot

Highly recommend!

As landlord and seller, I have been greatly helped by the teams at Frost in Surrey! Katie and Charlotte and their team members have been phenomenal at making the letting and sales process as smooth as possible for me. They have been patient and friendly which makes the partnership with them a really enjoyable experience. For that, I would recommend them highly!

Andrew · 13 December 2024

5/5

Facebook

I recently purchased a property through the Frost Partnership and I couldn't recommend them enough. My husband and I were looking for a property for over a year and throughout this time Anthony, the agent at Frost who we dealt with, was extremely professional, reliable and gave us what felt like a personalised service. If I were to purchase or sell a property in the future I would happily choose Frost again.

Saloni · 29 June 2021

Agent replied · 3 May 2023

Hi Saloni, Thank you so much for taking the time to write this fabulous review for Anthony and his team. We are delighted to read that he provided you with an extremely professional and personal property service and that you wouldn't hesitate to recommend The Frost Partnership in the future. Wishing you every happiness in your new home! Best wishes from all at The Frost Partnership Estate Agents

1/5

Facebook

I would never use frost ever again They ignore there tenants and just want money very unprofessional and just lie and don’t care at all about anything but making money I’ve had major damp in a property of theres for over a year and is getting worse and all laura Woodward does is ignore even environmental health are being ignored by frost John frost you must be so proud of your incapable staff

Andy · 10 February 2021

Agent replied

Hi Andy, Please can you email details of the problem and your full contact information to marketing@frostweb.co.uk so that we can investigate this matter. Kind regards

5/5

Facebook

I can recommend Frosts totally they are friendly and very efficient keeping in touch all the time I can’t praise them enough.

Jenny · 16 August 2021

Agent replied · 3 May 2023

Hi Jenny, Thank you so much for taking the time to write this glowing recommendation. Best wishes from all at The Frost Partnership Estate Agents

1/5

Trustpilot

Frost Partnership in High Wycombe is…

Frost Partnership in High Wycombe is awful. It took me way too long and a battle to get my deposit which I paid quickly to secure. Poor service from Frost and the landlord. Had I not chased for my money I would not have got it back. Absolutely shocking!

Emzy · 20 April 2022

5/5

Facebook

Amazing, friendly and professional service. Would recommend Frost Partnership to all. They are blessed with very helpful staff especially John Day, we could not have completed our purchase without him. John has helped us every step of the way and bent over backwards without any fuss. Please do not hesitate to use Frost Partnership as it is truly recommended by us.

Maden · 7 March 2018

5/5

Google

Thank you. Your advice was good, and what could have been a difficult exercise went surprisingly smooth.

Denis · 23 March 2025

Agent replied · 24 August 2024

Hi Denis - Many thanks for writing this 5* Google review for our Chalfont St Giles sales team. We are delighted to hear that their advice was good, and that a potentially difficult exercise went surprisingly smoothly for you. We will pass your comments on to them and to our senior management team. Best wishes to you from all at The Frost Partnership Estate Agents

1/5

Facebook

Just wanted to say what a great service we had from the frost partnership in windsor ! Nicola was a great help from start to finish helping to make the move as smooth as possible with no stress which when you have 3 children is a great bonus 😊Great contact from start to finish !!! Would definetly use again 😊

Dave · 17 March 2017

5/5

Facebook

Very helpful very pleased with service, I wish thank Alison for all her hard work.

Bev · 17 January 2022

Agent replied · 3 May 2023

Hi Bev, Many thanks for your recommendation, we'll pass your kind comments on to Alison. Best wishes to you from all at The Frost Partnership Estate Agents

5/5

Google

By far the nicest, most helpful and most professional agents I’ve dealt with. I huge thanks to Rona in particular for all of her help.

Ash · 23 March 2019

Agent replied · 7 April 2023

Hi Ash Thank you for taking to write this super 5* review for the Chalfont St Giles team. We're delighted to hear you found them the nicest and most professional and … More

5/5

Facebook

Karen & Cheryl were extremely helpful, friendly and approachable yet professional. Rare qualities. Thank you for your help in finding my new hone.

Val · 27 November 2019

Agent replied

Hi Val, Thank you for recommending Karen and Cheryl, we're delighted to read that they provided you with such a great property service. Wishing you every happiness in your new home from all at The Frost Partnership

5/5

Trustpilot

You need a website revamp please…

You need a website revamp please message me

Femi · 8 April 2026

5/5

Facebook

Lizzie has been amazing, she has been very helpful from the begining to the end, she is efficient and professional, she went well above and beyond our expectations. I couldn't ask for more. Very happy with the service and Frost, and we would definitely use them again.

Paul · 23 October 2021

5/5

Google

Completed house purchase really quickly - team were great at supporting

Daniel · 11 April 2025

Agent replied · 30 May 2025

Thank you so much for taking the time to post this 5 star Google review for Andrew and our Chalfont St Giles Sales team. We are delighted to hear that you completed your house purchase really quickly and that the team were very supportive. We will pass your comments on to them and to our senior management team. Best wishes from all at The Frost Partnership Estate Agents

1/5

Google

We bought one Airthings Corentium radon detector in 2021 and another one several months ago in 2022. They both are placed at my living room side-by-side. One Corentium radon detector measured radon level above 3 pCi/L constantly and sometimes above 4 pCi/L when heater has been turned on; however, the other Corentium detector measured radon level always below 2 pCi/L. The difference between the two meters is in the level of 1.5pCi/L apart. One Airthings radon detector is telling us the radon level is too high in the house and I need a mitigation system installed (which could cost thousands of dollars), while the other Airthings radon detector is telling us it is perfectly fine and no action will be needed. I have contacted Airthings Customer Care about the problem with their radon detectors, and what is the confident level of their product qualities. After weeks of back and forth of correspondences, they were not able to provide me with an answer or solution, rather they recommended me to buy professional grade radon detectors. I rate the Corentium radon detectors very poorly. They are useless. Don't waste your money.

Ray · 16 May 2023

1/5

Trustpilot

Well i enquired about a property in…

Well i enquired about a property in Chalfont St Giles £1450 per month for a 2 bedroom Flat in Dean's Way....Quite fitting knowing my name is Dean..... The Estate agents told me it is available and would not let me view it unless my Wages are over £46,000 and i have more than £7000 in savings in the bank? I earn in excess of £58,000 per year. The original figures i quoted were £33,000 take home per annum. She replied that i have to earn over £43,500 per annum to pass referencesnand declined my viewing request.....thats over £90,000 per annum.. . I know thats is too much. No one earns that amount of money..... Stay clear from them. They might charge you double the rent in error per month!!!

Dean · 11 May 2023

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Awards

Industry awards

The Frost Partnership Chalfont St Giles won awards at EA Masters in one year, most recently 2022.

EA Masters winner in one year: 2022.

EA Masters by year, 2022

Source: EA Masters winners lists, as published, linked by year.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

About The Frost Partnership Chalfont St Giles

Our Chalfont St Giles office covers: Chalfont St Giles, Seer Green, Jordans, Little Chalfont.

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Questions about The Frost Partnership Chalfont St Giles

Has The Frost Partnership won any awards?

Yes. The Frost Partnership Chalfont St Giles won Gold for Best Estate Agent Guide 2023 Gold Award, Chalfont St Giles branch at EA Masters 2022.

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