Bairstow Eves Lettings Chafford Hundred reviews

★★★★★ 5/5

Trustpilot

East Ham branch- a great team

After having a very problematic experience at another agency it was a great relief to work with this East Ham Branch of Bairstow Eves. I realise different locations will present different experiences, but I was very happy with our treatment as vendors.They work very well as a team and are people-oriented so are good when things go well but also when things don't go so well. We had a great experience from Zak arranging viewings, and following up, Maria and Katrina doing the viewings, collecting offers and David progressing the sale. The main thing we appreciated was their honesty and the fact they always communicated quickly and effectively in good times and in bad. We know we were lucky to have progressed our sale so quickly but it wasn't just good luck. They found us the right buyer and kept things moving and pushed when they needed to. There was none of the 'gas-lighting' and cover up we had experienced from other agents when things didn't go according to plan so we were able to trust them implicitly. We are very grateful and would highly recommend them, especially in this tough market and area.

Karate · 1 November 2023

★★★★★ 1/5

Trustpilot

Do you think it is fair to refuse to…

Do you think it is fair to refuse to allow a tenant to be a part of an inspection knowing this would give them a fair chance to address anything they'll later be accused of damaging before deductions are made to their deposit? All I can say is Bairstow Eves Sales and Lettings Lincoln are awful and my family described their boss after my treatment at the hands of them saying 'Simon Sewell is an awful man.' They obviously have someone burying bad reviews here. But have a look at all the one star comments, and on different websites where their rating is usually 2 stars. It's not just that Bairstow Eves get it wrong it's that they'll do anything to cover it up and insist they don't learn from their mistakes. The standard reply to reviews like this is 'we don't know what property this is in relation to.' Yes, that's because you know you have tenants over a barrel, tenants who want you to address your incompetence and you know full well they'll make themselves vulnerable if saying the precise tenancy they refer to!

Marissa · 24 October 2023

★★★★★ 5/5

Google

Five star service throughout and Sally Keen was fantastic, found us the perfect tenants and made the whole process feel hassle free. Sally was always on hand for any questions we had, this was a huge plus as we are new landlords. Thank you again.

Shane · 20 December 2023

★★★★★ 5/5

Trustpilot

My partner and i was looking into…

My partner and i was looking into renting, we were assisted to Sarah at Bairstow Eves, Beeston, Nottingham. We did not expected such lovely service she has had given to us from the start to the very end. Sarah kept us thoroughly updated and continued seeking houses for us. And her communication is always efficient. We greatly appreciate Sarah for her time and effort. Thank you Sarah, its been a pleasure 😊

Daze · 24 March 2024

★★★★★ 5/5

Google

It was a really good experience with this agency and the people who work there are so friendly and excellent in their customer services. I applaud and commended a staff called MATAS 💯 . He is calm and rendered a satisfactory excellent service 👌👍 …

Oyeniran · 22 October 2025

★★★★★ 5/5

Trustpilot

Claire Reene of Folkestone branch was a…

Claire Reene of Folkestone branch was a pleasure to deal with, property valuation was spot on; found a buyer pretty quickly and she worked hard to get completion of the over the line when solicitors were slow and unresponsive. I don’t hesitate to recommend her and this branch.

Trudy · 12 June 2026

★★★★★ 5/5

Google

Zak was recently involved in helping me and my partner move into a lovely flat and was really helpful while doing so, brilliant!

Connor · 10 December 2024

★★★★★ 5/5

Trustpilot

Bairstow Eves, Sudbury

I cannot fault the service from BE, Sudbury.From the moment David came to value the property, my 80-year-old dad felt secure that his home of 50 years would be sold with care and integrity. David, Sophie, and Ross were exemplary in their conduct and ensured that the family was at the heart of the process.Despite a huge number of setbacks, the team never waivered and ensured that my dad's home was sold at its highest possible value. Pricing was realistic and the discussions were always open and honest. The team at Sudbury always kept us in the loop and I would not hesitate in using them again.Thank you for being the best team and ensuring my dad felt comfortable in selling his home.Craig

Happiness1 · 17 August 2023

★★★★★ 5/5

Google

Great experience renting our new home. The team and particularly Zak was very helpful, professional, and made the process smooth and stress-free. Highly recommend!

Mohamed · 25 November 2024

★★★★★ 5/5

Trustpilot

Five Star ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ Review

Five Star ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ Review Bairstoweves Nottingham Maid Marian Way As a first time landlady I feel a must to share the exceptional experience I had using Bairstoweves. A friend had highly recommended we use a lady in the team by the name of Rebecca Humber. He had used Bairstoweves himself to let several properties and he recommended asking for her. Well let me tell you, he wasn’t wrong. She is such an asset to the Bairstoweves Nottingham team. From the moment we met her it was apparent that she was such a lovely lady and knew how to deal with our needs. This wasn’t just a house to let, it was our family home we were letting, so it held so many memories for us and we wanted to do the best we could to find the right tenants. Rebecca guided us all the way through the process and was alway there at the end of the phone to answer any questions and offer advice if we needed it, from start to finish, nothing being to much trouble with her friendly can do attitude.We also dealt with some of the other members of the team that were all as helpful as each other along the way. I’d also like to give a shout out to Shanna Seaton who did a wonderful job looking after us and showing potential tenants around and helping us in choosing the right family for our house. I have no hesitation in recommending using the team at Bairstow Eves Maid Marian Way Nottingham. But I’d certainly ask for Rebecca Humber. Thanks SW & HW

Peter · 7 August 2023

★★★★★ 5/5

Google

Really pleased with the help and support at Bairstow Eves Chafford Hundred. I brought my first property with them and the process was very smooth and stress free. They were helpful enough to contact the seller to speed up the process. As a first time buyer I felt very confident when dealt with recommended solicitor. Special thanks to Scott, Tina and our mortgage adviser Razi Rathore for commitment and wonderful help. Thank you.

Rahul · 19 June 2019

★★★★★ 1/5

Trustpilot

I would strongly discourage anyone from…

I would strongly discourage anyone from renting student property through Bairstow Eves based on our experience at 14 Devonshire Promenade this year. During the middle of winter, our house was left without heating for three weeks, which is completely unacceptable, especially in freezing conditions. We were initially told we would receive compensation for this, but that promise was later withdrawn without proper explanation.

Emilie · 11 February 2026

★★★★★ 5/5

Trustpilot

Kylie and team at Walsall

Kylie, and her colleagues, at Bairstow Eves Walsall have been awesome. Bringing my properties over to her agency, as a landlord, has been complicated by the fact I live on the other side of the world, and because of some tenants who were unresponsive. Luckily, the legends at Bairstow have been super communicative, answered my flurry of dumbs questions, and are happy dealing over email. Unlike the previous agency I used, they always get back to me and are actually managing my properties from nearby - in Walsall - rather than a constantly-changing contact at a random, national call centre. Big thanks to Kylie and co!

Tom · 2 August 2023

★★★★★ 5/5

Google

We had a great experience with Bairstow Eves Chafford Hundred during our selling&buying process.Andreea Costache and Lydia were very professional, friendly and patient throughout and made our journey less stressful.We definitely recommend Bairstow Eves and would like to send our special thanks to Andreea and the entire Chafford team.

Silvia · 18 June 2023

★★★★★ 5/5

Google

Want to say a massive thank you to Conor Coll, who made our process real easy and smooth, especially since we was first time renters, he made it real easy for us and any questions we had were replied to within a day at most, he was very kind, polite and helpful and if we're ever planning on moving again we'd contact Conor again, we couldn't be more thankful, we highly recommend

Billy · 19 June 2019

★★★★★ 5/5

Trustpilot

Evaluation Review-Baistow Eves East…

I called the East Ham branch (East London)and spoke with a lady called Maria Qureshi to arrange an evaluation review on my property.Maria was very professional and provided all of the information and reassurance I was looking for,for my evaluation. I'm very happy with the service received from Maria and the branch and would reccomend this estate agent if looking to sell or have an evaluation conducted.The service received was brilliant.Thanks Maria and Baistow Eves! Ayub

?????? · 12 October 2023

★★★★★ 5/5

Trustpilot

Coventry branch offer the best service, Thanks

I would like to say that selling my house was easy, but it wasn't. The house sold within 24hrs . Fell through and then the Team, especially Trevor, got it straight back on the market, sold the next day and we completed within 7 weeks ! Thanks Trevor xRight from the beginning , from the sales team to the agents, we were looked after very well.Harry and James , now this pair , what can I say , they are fantastic ! They made all the paper work stuff very easy to navigate, cheeky with great smiles. Also very good at what they do. Very professional.I also had some nice conversations with Ramona and not forgetting Trevor, without Trevor I am sure things would not have progressed so easy.Great team and brilliant comms from them.So here is the not so nice bits, pricing was very high , but you get what you pay for. So we are happy.Thank you everyone for your hard work and constant updates, we would definitely use them again if and when we buy or sell.

Deborah · 27 June 2023

★★★★★ 1/5

Trustpilot

AVOID AVOID AVOID Jason Jessica and Freddie

AVOID AVOID AVOIDI recently had the displeasure of dealing with Bairstow Eves Letting Agents, and it was an experience that left me thoroughly disappointed and frustrated. From start to finish, their incompetence and lack of professionalism were evident, with countless issues that made the entire rental process extremely cumbersome.The most glaring flaw was Jason, Freddie and Jessica's abysmal communication skills. They were consistently unresponsive, failing to return calls, emails, and messages promptly. It often felt like we were chasing them for necessary information, updates, or even simple questions. This lack of communication created unnecessary stress and wasted valuable time.Unreasonable Charges: The letting agency imposed exorbitant fees and charges for their services, without any tangible value in return, leaving us feeling exploited and taken advantage of. The lack of transparency in their fee structure only added insult to injury.Overall, my experience with Bairstow Eves Letting Agents was nothing short of a nightmare. From their poor communication, and unreasonable charges, they consistently underperformed and failed to meet even the most basic standards expected from a letting agent.I strongly recommend steering clear of Bairstow Eves Letting Agents to avoid unnecessary stress, wasted time, and unfulfilled expectations. There are undoubtedly better options available in the market that prioritize professionalism, efficiency, and tenant satisfaction.

Jamesfinglas · 26 June 2023

★★★★★ 5/5

Trustpilot

The Walsall branch of Bairstow Eves…

The Walsall branch of Bairstow Eves have been a delight and pleasure to talk to on every occasion. They help without hesitation and are always polite and in good humour. Kylie is a particular star of the company and provides documentation and records in a professional and thoroughly helpful manner. A wonderful experience for the consumer.

John · 25 October 2024

★★★★★ 5/5

Trustpilot

Thank you Kenley Branch

A big thank you to all the team at Kenley BairstowEves. I purchased my property almost four years ago from the Kenley branch and this month sold it using the same team. Nothing was too much trouble for this professional team and Tenaha Taylor was amazing. Always so helpful with not only my sale but also with my onward purchase. My conveyancing was a complete nightmare but with the help of Tenaha I made it through and I can't thank her enough. I highly recommend the Kenley branch and now Tenaha has moved to Croydon branch, I know that anyone who buys a property through them will be in great hands. Thanks to all the team!

Steve · 27 May 2023

★★★★★ 5/5

Trustpilot

Professional and thorough experience

Professional and thorough experience. Our property was advertised with them and was let within a week. They completed an inventory for us and everything was checked and legally compliant. Highly recommended.

Adam · 14 September 2026

★★★★★ 5/5

Trustpilot

she is an excellent estate agent

estate agent of the year Naomi Hughes bairstoweves tamworth. I've had a few problems. and Naomi. has sorted them out. she is very quick and polite and just gets things done thank you Naomi

Lovely · 19 July 2025

★★★★★ 5/5

Trustpilot

Since Joe joined Bairstowe Eves…

Since Joe joined Bairstowe Eves Tamworth as the Lettings manager. The game has totally changed. Joe is professional, he gets the job done, he does exactly what he says he will do, he is efficient, fair, knowledgeable, polite and really knows the rental market. He is incredibly helpful, I feel my property is in safe hands, helping to match the right tenant who will take care of my lovely property in Tamworth. I am very grateful that Tamworth Bairstowe Eves has someone who can lead the rental team demonstrating great customer service.

Jilly · 4 May 2023

★★★★★ 5/5

Trustpilot

Absolutely fantastic team at tamworth.

Absolutely fantastic team at tamworth.I've corresponded with dec and bethany throuout my time with them.What can I say:Poor bethany has been so helpful at every step of the way, I bombard her with questions and she always has the answer and patience with me ha ha 😂.Dec is cool and calm and explained the process in a way I could understand.👍Any time I've needed to speak to Beth she always contacts me back.Always on time for viewings with a friendly happy face.Definitely the place to sell your home, you get a bonus bestie with every sale. 😉.Xxxx

Stacy · 3 May 2023