Bairstow Eves Lettings Chafford Hundred reviews

★★★★★ 5/5

Google

Thank you to Bairstow eves and Matas for a quick and easy process. From viewing and submitting docs to asking a hundred questions, they have always been very helpful and made this experience pleasant and not stressful at all! I

Kirsten · 2 April 2026

★★★★★ 5/5

Trustpilot

Lucy and Chris were amazing

Lucy and Chris were amazing, to say they went above and beyond is an understatement! They chased and chased when it came to the conveyancers and managed to get me into my flat in good time. I am so happy being back and living in my dream home, forever grateful!

Adam · 4 August 2025

★★★★★ 5/5

Google

Conner is very professional and amazing at what he does. Couldn’t be happier with the service he provided us. We didn’t know where to start, Conner helped us through out the whole process of finding tenants and getting tenants into the property.And not forgetting After service he provided was absolutely amazing. Would defiantly recommended Him. Would go to him again In the future. So glad we have a go to agent. Thank you Conner for all your hard work.PositiveResponsiveness, Quality, Professionalism, Value

Lipi · 18 June 2021

★★★★★ 1/5

Trustpilot

Fighting to get a deposit back..

I am extremely disappointed with the service provided by Bairstow Eves Chafford Hundred, especially with Heather Wood. For over a month and a half, I have been trying to get my deposit back without any success. Heather Wood has been particularly ignorant and unresponsive, and the agency as a whole has not been communicating or responding to my emails. I have had to constantly chase them for updates.Their lack of professionalism and disregard for their clients is unacceptable. I had no choice but to raise a dispute via the My Deposits scheme to try and retrieve my money. This whole experience has been incredibly stressful and frustrating.I would not recommend them to anyone looking for reliable and responsive service. Their poor communication and failure to return my deposit in a timely manner have caused significant financial strain.

Dovile · 29 May 2024

★★★★★ 1/5

Trustpilot

Worst people I have ever encountered.

Absolutely the worst, most unprofessional people i have ever had the displeasure of working with. I am a FTB and was trying to purchase a house through Bairstoweves Tamworth. After putting in my offer, I received a phone call the next day to be told to 'get some prosecco!' because my offer had been accepted.I later emailed the estate agent to let her know my broker details and asked for the memorandum of sale, to which I had the manager call me up to say that the vendor had only accepted my offer if I were to go with Bairstoweves in-house mortgage broker. I am aware that I do not legally have to use their broker and stood my ground because they wanted to charge me nearly £700 to use theirs!! I also stated that I had not offered under that basis and was confused as to why that had been put across to the seller in the first place. The agent called me again telling me they had another "higher" offer who was going in for a meeting with their in-house broker that evening and she would call me the next morning to let me know what happens.She did not call me so I emailed again and asked for confirmation that my offer is still accepted. No response at all. I called up to be told by a different agent that my offer had "never been accepted in the first place" and he basically tried to gaslight me into thinking that I was making it up and my offer was only ever received and not accepted. I am so so angry that they have wasted my time, gaslighting me and trying to force me to use their in house broker. There was even a sold sign in front of the house!! So someone is telling huge lies and it's been nothing but stressful- all because they wanted their commission on the broker. Stay away from these unprofessional immoral people at all costs.

Anonymous · 27 April 2024

★★★★★ 5/5

Google

The team at Bairstow Eves Chafford have been an absolute delight. They rented out 8 of our flats with brilliant tenants and were so professional and made it all smooth sailing. Always on the phone when needed and very patient with us! Thank you to Sally & Nick for their hard work from the very beginning and all the team there

Londonroad · 18 June 2023

★★★★★ 1/5

Trustpilot

Awful company would never recommend

Awful company would never recommend. First of all lied and told us was no chain with our sale but then after we accept offer Emma put this information at a bottom of an email instead of making it clear to us that it was a chain. The gentleman going round to do visits was taking his girlfriend with him who did not work for the company. I was told by Stephen who owns the Clifton branch that this happened multiple times at other properties aswell because he was scared of the area. I wasn’t actually told this until I went into branch questioning what had been happening at the property as some appointments were also skipped by Bairstow! When I handed the keys over for exchange they lost the keys. Honestly has been an extremely stressful situation and experience with Bairstow Eves Clifton branch. I would never recommend or use them again.

Perri · 3 April 2024

★★★★★ 5/5

Trustpilot

Bairstow Eves Carlton

Bairstow Eves Carlton, Nottingham The lovely ladies at Bairstow Eves in Carlton were amazing. Katie, Chloe and Zoe went above and beyond to sell my house. They were very efficient, very proactive and extremely accommodating. Highly recommend them to sell your property.Would not encourage anyone to use Conveyencing Direct that were suggested by Bairstow Eves. Use an independent, this is not a reflection on Bairstow Eves as an Estate Agent.

Natalie · 25 September 2024

★★★★★ 5/5

Google

I signed my property up for rent with Bairstow Eves Chafford Hundred and I am very happy with how things have progressed so far. Sally is very knowledgeable and proactive, which provided me with a lot of confidence that my property would be in good hands. Brandon and Bev then worked hard to filter the applicants and find me great tenants. Very happy with the team and service so far.

Keshia · 18 June 2022

★★★★★ 5/5

Trustpilot

Staff at this branch especially Mia has…

Staff at this branch (Norbury) especially Mia has been very supportive. Thank you guys!

Victoria · 12 May 2026

★★★★★ 1/5

Trustpilot

ABSOLUTE BUNCH OF LIARS AND TEAM OF CROOKS WITH NO HONESTY OR INTEGRITY

To all landlords leave them as soon as you can. These people don't listen to landlords. They done investigate. They only work to pass on cost to landlord. They dont care if the property is damaged or not been looked after. They even done care if tenant is in breach of tenancy agreement.

Ketan · 14 July 2026

★★★★★ 5/5

Trustpilot

Sutton in Ashfield Office

Sutton in Ashfield Office Many Thanks to everyone involved in the recent sale of my property over the past two months. A suitable buyer was found within 15 days, achieving above the initial asking price. On every occasion that I engaged with anyone from Bairstow Eves they were always polite, helpful, professional, knowledgeable, and genuinely enthusiastic!

Dave · 22 June 2026

★★★★★ 5/5

Google

Bairstow Eves Lettings- Conor helped me to find the flat and rent it very quickly within 5 days. I am new to this Country. I was searching flats as i want to bring my family ASAP in 3 weeks. Conor- the great Angel did it. I wanted to say BIG thank you to Conor for renting the flats in Chafford Hundred at right time. Conor is very prompt in responding queries and sort out things very quickly. I would strongly recommend Bairstow Eves Agents at chafford hundred for Lettings, No other Letting agents in Chafford Hundred are prompt in responding and proceed further with the deal. Bairstow Eves, Go for it. Contact Conor, you life will be easy to search flats at chafford hundred !!!

Roselyn · 18 June 2020

★★★★★ 5/5

Google

I would like to say a massive thank you to Conor for all his help in trying to find us a property to rent, we did in the end find a property through a different estate agent but the service Conor provided was outstanding which is why I am taking time out to write this. From start to end, he was always avaliable and always going out out of his way to help us You are definately an amazing asset to your team :-)

Terri · 18 June 2020

★★★★★ 5/5

Google

Dear Conor, I would like to take this opportunity to thank you for all your hard work, determination, great customer service and the can do attitude  towards my profile. As I mentioned you have gone above and beyond your role. I would love for you to work within my team and believe you work as a great example to all. Keep thriving and profiling as with a personality and work ethic as yours' you are going places. I will also like to thank Nick for showing me the property with warmth, detail and honesty. And everyone else who answered the phone with such good spirit. Once again, thank you.

Anika · 18 June 2020

★★★★★ 5/5

Google

Patrick Hanson the sale of my house went very smoothly and it was all because of you, THANK YOU!! You worked very hard to help us find the right buyers for my home and I am happy it went to a lovely family. You and the team were friendly, accommodating and understanding I can't fault the customer service that I received throughout the entire sale process at Barstow Eves Team. You were super helpful when I had queries and always tried to sort things out right away. I loved the way you always phoned to give me an update on how things were progressing. Thank you and take care.

Lucia · 18 June 2020

★★★★★ 5/5

Google

I had been a tenant with Bairstow Eves, Chafford Hundred for almost five years and can not fault a single part of the service they provided during this time. Nick Gomez was absolutely fantastic through every part of my letting experience, from finding me the perfect property (as a first time tenant) to eventually moving on and explaining everything I needed to know in between. He calmed many of my anxieties and no phone call or email was ever ignored. Nick always treated me with the concern, compassion and attention of a friend and I will be forever grateful for his help.

Grace · 18 June 2020

★★★★★ 5/5

Trustpilot

Excellent Service from Daniel McAlister

Daniel McAlister at Bairstow Eves Estates was fantastic throughout our property search and eventual purchase. From the first viewing to finalising the paperwork, he was professional, responsive, and genuinely helpful. He answered all of our questions promptly and kept us informed at every stage.

Imtiaz · 8 August 2025

★★★★★ 5/5

Trustpilot

Thank you Lisa Brookes

Would just like to say a big thank you to Lisa Brookes.I would recommend anyone looking for good customer care, attention to detail and a professional and personalised experience to Lisa. An amazing listener which was duly noted as Im quite literal and very black and white person. She understood my position thus far and how I was not happy or satisfied. Did not complain or was rude but took me on and made it her mission to get me processed and through the system as quick as possible. Because of this I now have the accommodation I want. Was very close to taking my business elsewhere. Amber brown was very professional in the viewing and answered my queries.At first I wasn’t sure whether to leave a review due to certain difficulties I came up against whilst dealing with Bairstoweves but the way Lisa took on my case and made it her mission to turn my experience around was outstanding and should be an example.

Grant · 1 March 2024

★★★★★ 5/5

Google

We have been looking for a property to rent and had the worst and stressful experiences else where. Until we have found perfect home with these estate agents ! We did not expect such a quick, professional and overall the best service that we got! The biggest thank you to Sally, Brandon and Nick who were just amazing at their work helping us to move in so quickly.

Monika · 18 June 2022

★★★★★ 5/5

Google

It was a wonderful experience letting from Bairstow Eves. Ben made the whole letting process seamless from start to finish. He was always very swift in responding to inquiries and his level of professionalism in handling matters was top notch. Thank you Bairstow Eves for delivering value and making my letting process stress free.

Kilani · 21 September 2023

★★★★★ 5/5

Trustpilot

Joseph Castledine at Tamworth 5* service

I cannot recommend Joseph Castledine at Bairstow Eves highly enough. His professionalism and proactive approach truly set him apart in the housing industry. From the moment I explained my requirements - the type of house I was looking for, my preferred areas, and my price range - Joseph was on the ball. Not only did he provide details of the property I eventually chose, but he also sent me information about other similar properties.Joseph was always available to answer all my questions, including those about the local area. His knowledge of the properties he was showing was impressive, unlike other agents I had dealt with previously. Despite my numerous questions, Joseph patiently answered each one, demonstrating his extensive knowledge and commitment to providing excellent customer service.Prior to meeting Joseph, I had a few bad experiences with other agents. However, Joseph’s dedication and expertise quickly restored my faith in the process. He is truly a godsend in the housing industry, and I can only hope that more agents follow his exemplary approach. If you’re looking for an agent who is professional, knowledgeable, and genuinely cares about your needs, then look no further than Joseph Castledine at Bairstow Eves."

Trish · 5 February 2024

★★★★★ 5/5

Google

My flat on chafford has been tenanted and managed through Bairstowes (Nick and Beverley and team) for around 7 years. I have recently sold the flat, again through Bairstowes (Kayleigh and Scott and team) which is currently going through conveyancing. Throughout the 7 years of renting the property I can honestly say I have had total confidence in the office to manage the property correctly, find the right tenants and to use, mainly Nick, as a sounding board for any queries that have arisen. The team have been 100% professional throughout. If like me you find in a position of being an accidental landlord, or otherwise, I would say you are in safe hands with the letting office at Chafford. Likewise, with the sale team, who I have found to be professional, responsive and informative when getting the wheels in motion to selling the flat. Kayleigh, in particular has been a pillar and has smoothed out any queries that have arisen in conveyancing between the solicitors. It’s not often you say this, but in summary, I am more than happy with the business arrangement I had with Bairstowes as a landlord and very happy with the relationship I have with Kayleigh and team as a seller. Fully recommend both the office for both letting and sales.

Stuart · 19 June 2019

★★★★★ 5/5

Google

After finding a place we really liked quite close to our moving out date on the flat we was already in, Conor, one of the staff members there helped get us into the new house within a week. We havent had any major issues and the small ones thaylt have arisen naturally after such a quick move have been handled well. They all seem really friendly and happy to help and there was no bull****. They even helped us to get around the fact of my partners IVA which had caused us problems, other estate agents knocking us back as soon as we told them but this lot didnt bat an eye lid and helped us to navigate around that fact and didnt fail is at the referencing stage. Dont avoid them if you have any credit worries as they will probably be able to help as long as your honest about anything going on. Iverall we are really happy with the service we received, we are always able to get hold of them if needed and we basivcally have nothing negative to say whatsoever. Thanks Bairstow and especially big thanks to Conor.

Danny · 19 June 2019