Bairstow Eves Lettings Chafford Hundred reviews

★★★★★ 5/5

Trustpilot

First class service highly recommend

Bairstow, Eves, Chigwell and Steve Nichols, and his team were excellentWe bought a house at auction which was a new thing for us and Steve and his team nursed us through the at times confusing (for us ) experienceThey are patient and polite and responsive to our calls for help and advice. I would highly recommendWhen I come to market my current property, I will certainly ask them to manage this for us. 5*****

Linda · 16 March 2023

★★★★★ 5/5

Google

I have dealt with a dozen estate agents over the years, this team were by far the best. I was kept up to date with my applications progress, and my enquiries were dealt with promptly. A special thank you to Brandon who made the whole process run very smoothly.

Liam · 18 June 2022

★★★★★ 5/5

Google

Just want to say a massive thank you do Brandon Scott who was a massive help with my move! Really informative & really made the process seem easy and stress free. Thank you Brandon!

Hayley · 21 October 2023

★★★★★ 1/5

Trustpilot

Bairstow Eves great, but use your own Conveyancing firm

Bairstow Eves, were excellent, and could not have been more helpful. We had agreed to use Bairstow Eves conveyancing services as part of their package. Everything processed as normal, the flat I’d inherited was sold, and then….. on the day of completion (1st July) , Bairstow Eves conveyancing solicitors “Spiketts Battrick “, informed us that they were unwilling to transfer the funds from the flat sale into anything but an “executors Account”. We then had to wait 5 days for an appointment at the bank to set up the account , who in turn told us we had to wait 10 days for the account to be set up. 10 working days passed, we are still waiting for confirmation from the bank that we can access the executors account. In actuality, it’s now been 20 days since completion, so a new person is living in my inherited property , but I still have no money . It’s been 20 days since Spiketts deemed to inform us that we couldn’t inherit our money unless via an executors account. When questioned about this ( and NB, executors Accounts are NOT inshrined in law, only recommended) Spiketts were off hand, dismissive, and blocked speaking to us because “we had a dispute in the family” WHAT ???????…..eventually Spiketts did speak to us and were of next to no help, and Rude. Obviously we were a nuisance wasting their time, we had passed the point of usefulness as a client, and as they had our money, so Spiketts felt there was little point in speaking to usUsing Bairstow Eves own Conveyancing solicitors has been a false economy - anything we gained using them has been negated by the fact we’ve had to cancel work to our home because of their solicitors ineptitude. Spiketts will doubtless fall back in their T& CS, but their demands for an executors account should have been made obvious either by themselves or Bairstow eves..Irs now 20 days since our buyer moved into my mothers property. It is 15 days since we saw the bank. We have no idea when ( or indeed if) the banking account details will appear.As I write,I still have no money. Use Bairstow Eves, they are brilliant, but find your own convayencing solicitors, don’t say you weren’t warned.

ANNA · 20 July 2022

★★★★★ 5/5

Google

This was my first time renting with Bairstow Eves and Conor Coll, ensured the process was seamless through his professionalism and great customer service. Conor is super friendly and answered all questions I had efficiently and quickly. Conor's communication and knowledge is excellent and he is an asset to Bairstow Eves Estate Agent in Chafford Hundred. Thank you :)

Alannah · 18 June 2020

★★★★★ 5/5

Google

Have been using this office to rent out my flat without issue for a few years. When the time came to sell the property , Scott and his team were professional and helpful from start to finish. They managed to market, carry out viewings and get me a buyer before my tenant had even left. I can't thank them and the lettings team enough.

Stephanie · 19 June 2017

★★★★★ 5/5

Google

Best experience with letting negotiator, Zak, who has continually laise between with details on the process of letting. …

Andrew · 16 February 2026

★★★★★ 5/5

Google

What can I say, too much but will keep it short and sweet! Brandon is an angel, nothing too small to help with, service from both Nick and Brandon superb. Could not have asked for a smother moving in. Thank you both for all your help.PositiveResponsiveness, Quality, Professionalism

Rob · 18 June 2022

★★★★★ 5/5

Trustpilot

Thank you to all the team who made my…

Thank you to all the team who made my recent purchase of a buy-to-let property smooth. I have bought two properties from Bairstowe Eves in the area.Aimee was great. She informed me of a property that I didn't realise was for sale. They listened to me when I said that the price was too high as I had bought a similar property in the same block. The communication was smooth and they were very patient with me as I also am a surgeon running a private practice so had only small amounts of the time during the day.Julie was amazing at finding a tenant to move in only a few days after completion.Also, thank you to Camilla who sold me my first buy-to-let in the area.

Mark · 17 June 2022

★★★★★ 5/5

Google

Just want to say thank the team at Bairstow Eves (Chafford Hundred), especially Kayleigh, who have supported me with a valuation of my property along with a detailed information pack & a face to face discussion. I found it very helpful. The turn around between contacting them & setting up an appointment was great. Fully recommend using this estate agent :).

Elizabeth · 19 June 2019

★★★★★ 5/5

Google

Excellent service so far from all staff especially Sally and Brandon. My tenants have just moved in so early days but, I am confident that the 5 star service will continue 😊 …

Kay · 21 October 2023

★★★★★ 5/5

Google

Knowledgeable team! Very helpful and proactive in communication. Most importantly unbiased and honest in their dealings. I will recommend. Thanks Matt, Andrea… Jemma and the rest of the team.

Benjamin · 19 January 2024

★★★★★ 5/5

Google

Outstanding service. Especially Conor and Nick for helping find our home finally. They worked very hard to find us this and couldn't thank them more for the service we received. Always so professional. Would definatly recommend this branch for anyone looking to find a home. Thank you Conor and Nick.PositiveResponsiveness, Quality, Professionalism, Value

Sam · 26 August 2021

★★★★★ 5/5

Google

I have been with Bairstow Eves for a long time and the staff are amazing , friendly, knowledgeable and professional 👏 😍. They make finding your own home and renting process easy. They are always helpful and willing to answer any questions and guide you through the process including setting up your utilities and moving in seamless. To cap it all Bairstow Eves give you moving in gift 🎁 to settle. What an amazing way to appreciate your customers which doesn't happen with other letting agents!!I have recommended Bairstow Eves to my friends 😀 😊

Christa · 19 April 2025

★★★★★ 5/5

Google

Friendly, accommodating and understanding I cannot fault the customer service that I received throughout the entire renting process at Bairstow Eves. Unfortunately due to a change in circumstances I was unable to follow through with a potential property to rent but the staff, particularly Nick, were so understanding of the situation and I cannot thank them enough! Would highly recommend!

Eleanor · 19 June 2019

★★★★★ 5/5

Trustpilot

Bairstoweves Biggin Hill, absolutely brilliant.

Bairstoweves Biggin Hill. Brilliant! From start to exchange Caroline was a dream. We haven't moved for 29 years so were very apprehensive. However Caroline and her team made it a great experience. She was always there when we needed her. She was able to answer or find answers to all our concerns. Caroline was always very friendly and put our minds at rest over the 5 months. Gary, the manager, gave us a very good deal from the ouset and from there on in the team worked hard, thoroughly deserving their fee. I would definitely reccomend the company to anyone wishing to move house effortlessly. Thank you Bairstoweves and thank you Caroline.

Paul · 5 April 2022

★★★★★ 5/5

Google

Excellent experience working with Nick, not a pushy sales guy like other agents I have work with and actually listen to my budget! Managed to find me the perfect starter home and myself and my partner couldn't be happier. Will be the first place we go too when we are ready to move again, if ever. Thanks to Nick and the team!!

Ellouise · 19 June 2017

★★★★★ 5/5

Google

I would like to thank Lydia and Jemma for being there through the whole process of my sale and purchase. Also to Andreea that helped me find my dream home and a really good buyer . I would definitely recommend BairstowEves for their professionalism and dedication.

Gabriela · 18 June 2022

★★★★★ 5/5

Google

We found our property through Bairstow. The process was quite smooth and Zak kept us informed throughout.

Safwan · 26 July 2024

★★★★★ 4/5

Trustpilot

Nottingham Sale

Just completed on the sale of an apartment at George Street Trading House in Nottingham and was really pleased with the service we received from Bairstoweves particularly Shannon Harrison-Wortley. Shannon was extremely help and excellent at following up on outstanding issues and providing regular updates. Polite and very proactive and nothing was too much trouble for her. would have no hesitation in using them again based on this experience. Pat

Patrick · 20 March 2023

★★★★★ 5/5

Google

I've had the pleasure of renting a property from Bairstow Eves and the agent Zak had been absolutely superb! Nothing has been any trouble and he was in touch with me on a regular basis, he is a credit to the company! Many thanks for helping me.

John · 7 April 2025

★★★★★ 1/5

Trustpilot

Bairstow Eves Walthamstow branch

Please stay away from this company or instruct them with caution. Information was misrepresented to me when I handed over my property for let, they advertised on conditions I was not aware about and the whole process dealing with them was very distressing involving dishonesty and lies.After deducting their commission they also deducted unauthorised amounts that was not agreed, this included making up figures and deducting the same from the money they were required to transfer into my account. They refused to send across a statement when requested and I knew the money they paid was less than what was agreed, had to go through much stress to obtain this, when I did receive the statement, it included deductions that was never agreed and part of the money taken was a made up amount. If you do use this company (which I strongly advise against) check your statement once they deduct thier commission. The first time I used them £500 was dishonestly taken from my money, a sum that was legally mine, was shocked when I noticed this. The second time monies was deducted again with false information on the statement. On both occasions I had to request the money back, the £500 was returned, the other amount involved me going through a complaint procedure which was biased with no proper investigation. This company were dishonest and incompetent in their dealings with me. To get my money back took months. It's a repeated pattern with them so be cautious it's not worth the stress. It is the worst experience I have had and I will not recommend the company at all.

Uche · 30 December 2021

★★★★★ 1/5

Trustpilot

Please do not let any students in…

Please do not let any students in Nottingham rent via Bairstow Eves, terrible service. Property was handed over in appalling condition, dirty, piles of rubbish, blocked drains, broken boiler. Tenants could not shower for 7 days. Staff lied continuously. When the students left the property it was professionally cleaned and was left 100% better than when rented, yet still the deposit was not returned. Bairstoweves appeared to know this would happen as advised it was taken to my deposits, yet they still let the property for the landlord, criminal, there should be a law against this.

Jenny · 29 December 2021

★★★★★ 5/5

Google

It’s my first time with the company.I got service from Matas. He is guide me properly. I’m really appreciate how he show me everything thing. Good luck

Mohammed · 5 November 2025