Bairstow Eves Lettings Chafford Hundred reviews

★★★★★ 5/5

Trustpilot

Great company to deal with !

Great company to deal with. They have been friendly, efficient, they have always been there to answer our questions and, have made us comfortable at every stage of the process, all staff are 100% dedicated along with the total understanding of your expectations.We would definitely recommend this estate agency as they go out of their way to get results for their clients.A particular thanks to Tenaha and Maxime at Kenley

Fra · 25 February 2023

★★★★★ 1/5

Trustpilot

Would give them 0 if I could

Would give them 0 if I could. They have been showing up to my flat unannounced for the last 2 years since the Landlord is selling the property. They have ignored our boundaries as tenants, ignoring our requests to only do viewings on certain days. They show up whenever they want, claiming they have contacted us when in fact they’re have not. Absolutely ridiculous.

Victoria · 19 August 2023

★★★★★ 5/5

Trustpilot

Bairstow eves is the best

My wife and I are new to this country, and finding a home was a long and difficult journey for us. We visited many letting agencies, but unfortunately, none of them were very supportive or helpful. Eventually, we decided to give Barstow Eves Southend a try, and that decision truly made all the difference.

Najmul · 16 December 2025

★★★★★ 5/5

Google

I would like it made known that the team at this branch chafford hundred Rebecca, Beverley, Conor have all been very helpful, informative, polite and great communicators dealing with my flat. Your expertees have not gone un-noticed and will definitely be shared with friends and family who wish to sell/rent a property. Many thanks Elisha and Ben

Elisha · 19 June 2019

★★★★★ 4/5

Trustpilot

Bairstow Eves - MANSFIELD Branch

Mollie and Amber from the Mansfield Branch were very helpful. After viewing a property, and making an offer, I was kept up to date throughout the process with regular phone calls and emails. Conveyancing was a little slow, but we got there in the end. I used the in-house service Countrywide for the survey and legals. Everything went through smoothly. I would recommend this service

JENSON · 3 July 2023

★★★★★ 1/5

Trustpilot

HORRIBLE EXPERIENCE with Bairstoweves BARKINGSIDE Caernarvon Drive.

Horrible Experience with Baristoweves barkingside branch. No ethics or professionalish in any of thier agents, there is no transparency! Few things we observed:1. They over-estimate house prices for sellers just to trick them into choosing them.2. They dont even pass buyers offer to sellers, we had to revise our offer after the bank down valued the property much lower that thier asking price, and they removed it from sold stc without even informing us.3. There is no transparency whether they even informed the sellers about the down valuation from bank because this would highlight how inaccurately they had valued the property in the first place. There is definetly major blunder with their valuation process.4. Caernarvon Drive, Clayhall, Ilford, Essex IG5 came to market for 450k, reduced to 425k and then they accepted offer of 40*k and the bank valued it to 3*5k.5. There is never any formal email communication, they deal with things over call and half heartedly.6. Most of thier sales falls through because of this unprofessionalism.There is much more so I would suggest sellers and buyers to not fall into thier trap.

Sushma · 4 November 2021

★★★★★ 5/5

Google

Having been out of the renting market for 15 years I was worried and a bit stressed about what steps to take now that I needed to find a new place to rent.I found a new letting agents, Bairstow Eves in Chafford Hundred and as soon as I walked into the branch I felt everything was going to be alright. The staff were so friendly and I felt at ease straight away. Brandon proceeded to talk me through the whole process and helped me every step of the way up to collecting the keys. Brandon took all of the stress off the procedure and if it wasn't for him I think I would have pulled all my hair out.

Neil · 23 July 2023

★★★★★ 5/5

Google

It's our best experience ever at baristoweves and we met with ZAK KETTLEY, we are happy with his best customer service and also will recommend this letting agent.

Haroon · 13 October 2025

★★★★★ 5/5

Google

It has been an absolute pleasure working with Sally, Ben and Zack from the Bairstow Eves Lettings Team. They were very pro-active in their approach and kept me updated throughout the process. I would highly recommend them for any landlord looking to get their property let! Keep up the great work! Best wishes, Rush

Rush · 10 December 2024

★★★★★ 5/5

Trustpilot

Bairstow eves Coleshill Branch

Bairstow eves Coleshill Branch were pivotal in helping us move despite 3 breakdowns in the chain they found us new buyers and completed within 6 weeks. A big shout out to David Lockwood and Sam who were non stop with helping us. Highly recommended

Carolann · 9 September 2024

★★★★★ 5/5

Google

It's a pleasure to give Bairstow Eves, Chafford Hundred a 5 * rating, we couldn't be happier with the service and professionalism of the whole team, especially Scott and Tina, who really worked hard to get our property sold. We were kept up to date with developments all the way through the sale process and I'd definitely recommend them.

Louise · 19 June 2017

★★★★★ 1/5

Trustpilot

Poor after care service

Initially, my experience when renting the property was very smooth, and I appreciated the support provided in finalizing the tenancy agreement. However, after moving in, I encountered several maintenance issues which were reported promptly. These included a leaking pipe under the sink, an oven that was not properly cleaned or functioning, and later, the discovery that the boiler was not supplying hot water.

Mushfiqur · 11 September 2025

★★★★★ 5/5

Trustpilot

Thank you for selling my property

I would just like to say a massive thank you to all at Bairstow Eves Lincoln but in particular to Owen, who from the off-set made me feel so at ease, especially as I was remotely selling a property, he was true to his to word with the service offering and the quick sale for an excellent price. I would also like to thank Mia for her patience and keeping me informed at every step of the way. I really believe you both went above and beyond with the service you provided. Highly recommend and thank you for everything. Emma Jamieson

Gary · 23 September 2021

★★★★★ 5/5

Trustpilot

CANTERBURY (Kent) Branch

This is for the CANTERBURY, Kent branch. Jordan and her team at Bairstoweves in Canterbury took on the sale of my property in April 2021. All the viewings were arranged and accompanied by Sheryl from the team, meaning there was no disruption to my working day, as a home based worker. I accepted an offer I was happy with, in just over 4 weeks. Their energy and motivation was unsurpassed from valuation stage, through to sales progression and onto completion. I would not hesitate to recommend them, and my only regret was not choosing them sooner.

S.C · 14 September 2021

★★★★★ 5/5

Trustpilot

Exceptional, Shirley Branch

I was the buyer in this process and dealt with Siobhon from start to finish. I had untold challenges along the way when the original buyer's for my house (x 2) didn't materialise and my onward purchase was in the balance. I have now moved in and I can honestly say that if it wasn't for Siobhon I don't think it would have happened. Siobhon quite literally was the ONLY consistent person throughout the process, she was on the ball, communicated well, continuously pushed and pushed until we reached a breakthrough, and even went above and beyond the call of duty when she monitored the situation through to completion when she was due a well deserved break. When you want to move this is the sort of person you need to stay with you throughout all the craziness that you have to go through, she was the one person I could wholeheartedly rely on and I want to say a big THANK YOU to Siobhon for everything that you did for us. Siobhon is more than a credit to Bairstow Eves, Shirley, she is an asset, providing an exemplary service at every step of the way. Platinum quality.

Jacquie · 10 September 2021

★★★★★ 1/5

Trustpilot

Bairstoweves Norbury branch: Worst estate agent ever.

Bairstoweves Norbury branch is the worst estate agent to deal with .They don't repair their properties and leave tenants helpless.They make empty promises they don't keep. The management are so arrogant, unprofessional and unapproachable.I used my money to pay for our leaking toilets, that were flooding the bathrooms, to be fixed, after the problem lingered for a whole year.Despite my numerous emails to them, it fell on deaf ears. After this repair, they refused to pay me back, saying the landlord did not 'consent to me repairing the damaged toilet' in the house - where I was living with vulnerable children and and an elderly mum. I had reported the electrical problems in the house for 2 years yet no electrician was sent to check why the upstairs and downstairs connections were tripping off. The house was full of crevices and constantly being invaded by rats, rodents and several other pests.Also, there was a leak in the roof, which caused mildew and mould to form in my child's bedroom.The paint on window sides, ceiling and walls started cracking and peeling off, making the room unappealing and uninhabitable for more than a year.I had brought all these complaints to the estate agents however nothing was done other than serving us notice to vacate. I advised them to visit the house but for the almost 3 years we lived there, they did not once come to inspect the property they claim they were 'managing'. Neither were any electricity installation cerficiates given to us.We got another property and Bairstow eves informed the other estate agents that we are in rent arrears and not worthy to be given a house despite us not owing them a penny. What a world! Bunch of unprofessionals and ruthless people.Avoid renting from them.

IA · 3 September 2021

★★★★★ 1/5

Trustpilot

Do not deal with them

Do not deal with them. Extremely unprofessional and rude staff. A lady named Diana was meant to help view a property. She was on the phone the whole time. She got off her car while on the phone barely said hello and just open the door to the property. I liked the property but she was still busy on the phone and barely answered any of my questions. I liked the house and asked for an application but since she was too busy on her phone the whole time she never paid attention and never sent me an application. I called their office to ask for the application they said Diana will email one to me in an house which she never did. The next morning she tells me the property is gone. Horrible experience.

Rahmat · 2 September 2021

★★★★★ 5/5

Google

I would like to say a massive thank you to Beverley, Nick and Brandon for all that they do. Always at hand for any advice and support. I thoroughly appreciate their support.

Amrit · 18 June 2023

★★★★★ 1/5

Google

We are an investor with investment across Essex. We have an appointment to view 2 Ark Avenue, Grays, RM16 6QR at 10:20 on 10/09/2022 with Andreea Costache with Bairstow Eves - Chafford Hundred Sales, RM16. We arrived at the property at 10:20, and the agent attended to another client from a different Race before us I spoke to her that we had an appointment at 10:20, and she said we had to wait because we were not her priority. At 10:30, she attended to another client that came after us from a different Race, and I said we are right here waiting, and you walk past us like don't exist she said we have to wait or we can view the garden, not the main property. I told her my mind, and she cancelled our booking and that we were not allowed to view the property anymore. We called the Chafford Hundred office and speak to the Manager, but she said they received a lot of interest on the property, that is why. Personally, it's a shame at this age.

Ayo · 18 June 2023

★★★★★ 5/5

Google

Thank you Brandon, you helped us with everything we happy with the flat. Me and my brother bought had an good experience because of Brandon, he has a professional approach to every detail so we didn't worry about anything until the end.

Radu · 18 June 2022

★★★★★ 5/5

Trustpilot

Bairstow Eves Clifton Superb!!

Bairstow Eves Clifton - absolutely superb!!I would highly recommend the BE clifton nottingham team for buying and selling. You get an individual agent dealing with your selling. They pass on buyers queries quickly allowing a smooth sale. Fees were more than reasonable at 1% and the team could not be faulted. The pictures for my property were perfect and was put online the same day. Alex and Stephen you two made the selling process an absolute breeze I can't thank you enough.

Daniel · 20 July 2021

★★★★★ 1/5

Trustpilot

Please research who you sell with

As a buyer I am left thinking do they actually sell any properties. People please do your research before you sell with these people. I asked if I could put an offer in a house and all they were interested in was my property. I had to call back to say you didn’t take any figures from me. I offered full asking price. Within hours I had a sales person call and pressured me for over an hour giving me quotes for conveyancing solicitors for buying and selling then was saying she will give me a discount for selling as I’m buying with them…. 1.2% I said I’d rather sell it myself and then they were horrid. They said they would call back twice and never did and no apology. I offered full asking price my offer wasn’t accepted. There was another buyer but would not say their position or if they offered more or less than me. I feel they are playing a game and not genuine at all. It’s an absolute disgrace to treat people in this manner please do your research before dealing with these people. Southend branch.

Sarah · 29 June 2021

★★★★★ 5/5

Google

Went for a viewing & moved in two weeks later. Fast & efficient tenancy process. …

Nkosinathi · 16 January 2026

★★★★★ 1/5

Trustpilot

The absolute scummiest

The absolute scummiest, worst agent in the world!... I was warned about these clowns some years ago from somebody who had a horrific experience with them... I gave them the benefit of the doubt as they were the agent of a rental property, against my instinct and a BIG MISTAKE!!!... The evening before move I was contacted by phone & told the agreed move would not be going ahead following day as they had failed to get electrical certificate completed - Despite the fact that they had had several months to prepare the property and there was a chain of several families who were reliant on the move date to avoid homelessness!!!!.. This was also in the middle of the pandemic and caused significant distress, messing about families lives & messing about removal companies, making the move significantly more stressful! They treat tenants like scum and I have been spoken to like a piece of dirt on the bottom of their (very ugly) shoes!...The agent turned up very late and scruffy, with a cigarette hanging from his mouth to hand over the keys, causing distress to my cats, who had already endured a stressful journey in the car and had to then sit in the car in the summer heat, whilst he insisted on testing all of the extremely loud smoke alarms & refused to hand the keys over until I had signed & initialled over 100 pages of an inventory, that he refused to allow me to check and send back in my own time....The property was left for me in a filthy condition (I am also vulnerable & high risk for Covid), also full of furniture when the agreement was for unfurnished. There were mouse droppings, dirty toilets/carpets/floors/ rubbish bags everywhere & needles/pins scattered all over the carpets, which could have killed my pets. The slumlords harassed & threatened me from day 1, including getting their neighbour friend to verbally abuse & threaten me and a malicious 999 call made to the Police in an illegal attempt to break in. No working gas cooker, dishwasher, shower, TV aerial & the agent did absolutely NOTHING to rectify. Was told a tenant (paying over £1000 per month) was not entitled to a working TV aerial, as is apparently not an essential item and was told to pay for it myself!....Was threatened repeatedly by agent, & they even had the audacity to claim it was apparently all my fault....Retaliatory, illegal S21 eviction notice served and refusal to deal with any formal complaint. They have caused substantive damages to health, finances, business, credit - Repeated threats of bailiff eviction & court action. Absolutely DISGUSTING PIGS... Have caused intentional, tremendous distress & damages!..... Have even gone to the CEO and they are the most corrupt, ignorant. incompetent, deluded, nasty bullies I have ever known!... Whether you are a tenant or landlord, PLEASE AVOID these CLOWNS like the plague, as they are incapable of acting in either parties' best interests and should be struck off!...

C · 18 June 2021