Every review we hold for the Central Bedfordshire office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotYet another great service!
Yet another great service from the lettings team. Vienna & Lesley have been persistent and professional throughout. The covid impact has left me rather downbeat but the ladies have been optimistic ad continued forward, and their tenacity paid off. As I have come to expect (im spoilt now) they go above my expectations, which is very reassuring and comforting. Vienna is a great asset to the team and is always on hand - Lesley has built up a great team! I highly recommend!!!
Bobbi · 8 December 2020
★★★★★ 1/5
TrustpilotOne Star is an over achievement for…
One Star is an over achievement for Taylors Lettings of Swindon. Having gone through the tenants application process and with an occupation completion date within 48 hrs, not only did they discover the premises offered for rental was not compliant with certificates, they requested a twofold increase on the deposit. Completely incompetent and unreliable service and reflective of all that is wrong with letting in the UK. Representing unreliable and greedy landlords - avoid at all costs. And possibly a lesson if you are selling or buying. Go to Allen & Harris or Dewhurst!!!
Dennicor · 14 October 2020
★★★★★ 5/5
Trustpilot5 Star's doesn't do David, Katie and Taylors Swindon justice!
5 stars doesn't do David, Katie and the team at Taylors in Swindon justice, David was an absolute legend when it came to letting my house out, no only did he take excellent photographs, full listing details, my property went on their website on a Friday and Monday morning I had a call to say a Let had been agreed, rent payments have been on time every month, any questions I've had have been answer quickly.When we came to list my wife's house ready for our move we went straight to David, I didn't think it was possible to beat last time but they had a let agreed the same day we instructed them.David should be well on the way to winning Letting Agent of the year (if such a thing exists!)If your considering letting out your home - use Taylor's it's as simple as that!
Paul · 10 September 2020
★★★★★ 1/5
TrustpilotWe listed a property with the kingswood…
We listed a property with the kingswood estate agents who advised to put it on as an auction. The original value of the property was set at £210,000. Within a month of the property being listed the auctioneer was already trying to drop the price of the property by £40,000 to £170,000. We were not happy about this as it had hardly been on the market for a while and didn't want to lose that much value in that short of a time. We asked that the property be relisted normally and not on auction which Taylors advised they would do. 6 weeks later we get a message from Taylors stating they'd had no interest and to request we drop the price again at which point we checked the advert online to find out they were still advertising the property on as auction and had no changed it as requested. We were pretty annoyed about this and asked that they remove it from listing and we would go elsewhere as they had made a complete mess of trying to sell our property. This is also an ex rental property so it is costing us money to hold onto it empty.
Glyn · 17 December 2024
★★★★★ 4/5
GoogleUsed Taylor’s to buy a flat for my mother who was downsizing. The chain had many complications and bumps along the way but Vanessa was amazing in co-ordinating the purchase and communicated continuously to ensure we were updated. Thanks for your help.PositiveResponsiveness
Andrea · 25 October 2021
Agent replied · 24 October 2024
Many thanks for the great review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleVery good estate agents, courteous, friendly, professional and competent.Vanessa in Leighton Buzzard is a gem, she always goes above and beyond to make the process less stressful . I recommend Taylors without a doubt for everyone who needs an estate agent. Excellent.PositiveProfessionalism
Julide · 25 October 2021
Agent replied · 24 October 2024
Many thanks for your fantastic 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 1/5
TrustpilotAvoid like a plague
Horrendous Lettings agency, ready to gulp down entire of your deposit, that's their game. You cant escape, so if possible dont get into it. Anyone struggling can consult me, shall let you know how to extract every last legitimate money that you deserve to be returned. I took them to the adjudicator and won.
Soumya · 2 October 2025
★★★★★ 5/5
GoogleFantastic sales progression!
Vanessa at Taylors LB is simply amazing, prompt replies, really cares about helping get people to completion - polite, knowledgeable and great to work with. She goes above and beyond all expectations. We 100% recommend Vanessa and Taylors LB!PositiveResponsiveness, Professionalism
Ed · 25 October 2020
Agent replied · 24 October 2024
Thank you for your wonderful 5* review and kind comments! Kind regards, Scott @ Customer Relations
★★★★★ 5/5
GoogleJust bought a house in the middle of a pandemic and had no experience on the house-buying process in this country. Thanks to Taylors the process was a lot simpler. All their staff were really helpful, especially Vanessa. I really recommend them.PositiveResponsiveness, Professionalism
Andreia · 25 October 2020
Agent replied · 24 October 2024
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Scott @ Customer Relations.
★★★★★ 5/5
TrustpilotJane Cook(Taylors Downed) is amazing! …
Recently purchased a property via Taylors Downend. All staff were very helpful. In particular, Jane Cook. She knew exactly what was happening and always updated me when requested. Excellent!
Fay · 11 April 2026
★★★★★ 5/5
TrustpilotFANTASTIC CUSTOMER SERVICE
FANTASTIC CUSTOMER SERVICE I just recently rented a property in Leighton Buzzard, I am impressed how excellent customer service Taylors provided. James was responsible for my case. Thanks for his clear communication, experience (knowledge about the property market) and nice personality I was able to rent a property in just a one day! I would like to say thank you and I am sure I will use TAYLORS services in the future.
JUSTYNA · 7 April 2021
★★★★★ 5/5
Trustpilot5 Star Service!
All of the staff at Taylor’s Lettings have been so helpful, friendly and incredibly knowledgable. No question or query is ever too much to ask. We would especially like to thank Joanne, Sean and Natalie who have assisted with the whole process of us moving into our beautiful rental! Thank you for all your help!
Amberley · 23 May 2023
★★★★★ 5/5
GoogleTamsin has been fantastic in supporting the sale of the property. Professional and caring. Great service
Richard · 25 October 2023
Agent replied · 24 October 2024
Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
★★★★★ 1/5
TrustpilotBooked to view a property in bradley…
Booked to view a property in bradley stoke by someone called Joe. He rang in the morning to confirm, we went for our viewing for no one to turn up for at least 10 - 15 minutes late, then he didn't have the keys and had no idea how to get in and said his phone doesn't work. He then walked off after cancelling our viewing, soon after another couple turned up to view the property and they were there to meet the same agent who they called to come straight back, he came back and give the same excuses to the next couple
Mr · 3 September 2024
★★★★★ 5/5
GoogleMany thanks to Vanessa and Hadley for completing our purchase. It was a hard battle. Hats off to Vanessa's continuous support and great communication. Highly recommended. Thanks both.
Siva · 25 October 2022
Agent replied · 24 October 2024
Thank you for your terrific 5* review and your recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleFantastic service, from all the staff at Taylors especially Lauren, Vanessa and Henry. Making our sale and especially our purchase go as smoothly as possible, we thank them all and would definitely recommend them to anyone wanting to sell or buy a property.
Karen · 26 October 2019
Agent replied · 24 October 2024
Thank you for your 5* review of our hardworking team. I will ensure your kind words are forwarded to the branch and we look forward to helping you again in the future, should you need us.
Best wishes
Emma
★★★★★ 5/5
GoogleMike J
Just completed the sale of my mothers retirement home. Thanks to Vanessa and the team for dealing with this sale during a difficult period which was handled with professionalism throughout.PositiveResponsiveness, Quality, Professionalism, Value
Mike · 25 October 2021
Agent replied · 24 October 2024
Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
★★★★★ 2/5
TrustpilotBedminster office
Bedminster office - I had hoped that this one would be different. But if you like inaccuracies with details and not being able to explain their processes then they are for you. When I complained I was told that they'd followed their processes but it seems that they like to kept that information to themselves.
Rosemary · 9 July 2025
★★★★★ 5/5
GoogleFirst class handling of the purchase.
Special Thanks to Vanessa who did an Excellent job & a Thank you to Cameron for his help much appreciated.
Can definitely reccomend Taylors Estate AgentsPositiveResponsiveness, Professionalism
Mary · 25 October 2021
Agent replied · 24 October 2024
Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.
★★★★★ 5/5
GoogleI worked with James Richens who I could not recommend highly enough. He was enthusiastic, professional and helped me find great tenants within a really quick turnaround time. 5*PositiveResponsiveness, Quality, Professionalism, Value
Christina · 25 October 2021
Agent replied · 24 October 2024
Many thanks for your outstanding recommendation and 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleBuying a house at any time is a stressful event but when adding in the deadlines of making completion prior to stamp duty cuts, you can imagine the pressure everyone is under!
Despite the stressful situation, Taylors were able to sell our house within 1 day, find us an ideal buyer and push the process through quickly and efficiently.
Vanessa from the Leighton Buzzard branch consistently kept us informed at all stages of the process even without us even having to chase. This communication made a real difference to the outcome of our sale and enabled us to complete on our dream purchase.
Cannot thank her enough for making the process as smooth as possible
Rachel · 25 October 2021
Agent replied · 24 October 2024
Thank you for your terrific 5* review and kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleExcellent service from everyone at Taylors, particularly Vanessa who was both professional and sensitive when dealing with an extremely complex and difficult sale.PositiveResponsiveness, Professionalism
Kash · 25 October 2022
Agent replied · 24 October 2024
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
TrustpilotI have been renting through this this…
I have been renting through this letting agent for almost 2 years now and it has been an amazing experience so far. The property manager Nathaniel Allibone has always being prompt with reported issues and recently made sure that an urgent repair issue was completed on time. .They take maintenance repair issues serious and are reliable to get quality services. I recommend their service to everyone.
MR · 10 January 2025
★★★★★ 1/5
TrustpilotAvoid!
If I could give less than 1 star I would. I would never rent from this or any other associated companies ever again and I wouldn't recommend them to anyone. The experience I had from the time my tenancy ended until I had my deposit partially returned was nothing short of farcical. Their lack of communication and unwillingness to help or address any of my concerns made the process of moving significantly more stressful than it needed to be. They were far more interested in money, they have no desire to provide a decent service for their tenants. I ended up losing a portion of my deposit for which was completely unnecessary cleaning purely due to the fact that I was given the run around from the day I moved out. Had I not reluctantly agreed this saga would still be ongoing and I wouldn't have had any of my money returned. They repeatedly lied about the reason for a sudden increase in this pricing, refused point blank to provide an invoice, refused to listen to any concerns I had and effectively refused to discuss anything until I threatened to seek legal advice. Only then did I receive a phone call. This person was unable give any reason or address any of my concerns, and could not tell me why I was unable to have any sort of invoice. They also lied that the landlord had contacted me when he had not. Even after agreeing to pay these (illegal) cleaning fees just so I could be done with the whole situation it still took a further email and telephone call to have my money returned. Absolute joke of an agency. Avoid at all costs. If you do happen to rent with them take photographs of everything because they will use any excuse under the sun to keep your money.
Jane · 28 May 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.