Trusted Agent profile

Taylors Leighton Buzzard Sales reviews

3.5

★★★★★ Good

279 reviews across 2 platforms

1 West Street, Leighton Buzzard, LU7 1DA, Central Bedfordshire LU7 1DA

Taylors's Central Bedfordshire office at 1 West Street is rated 3.5 out of 5 across 279 reviews on two platforms, including 136 Google reviews rated 4.6. The 143 Trustpilot count is for the whole business. Checked 9 October 2026.

Google logo

4.6 / 5

136

Reviews on Google

This office

Trustpilot logo

143

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Central Bedfordshire office, from every platform, shown as written. First names only.

5/5

Google

I sold my property through Taylors and they did not disappoint. I couldn’t fault the team, Carley and Mike were really helpful. The process took longer than expected through no fault of their own but they remained in contact with me and were always on hand to answer my queries whether it would be via a phone call or email. Top tier service.

Juan · 17 February 2026

Agent replied · 18 April 2026

Thank you for your positive review! We are happy to hear that our team, especially Carley and Mike, provided a top tier service during the sale of your property. Thank you for your patience throughout the process and for trusting us with your sale. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Lovely and professional team. I had the pleasure of being assisted by Carley, who was friendly, informative and always went the extra mile regarding my first property search. I also appreciate how quickly they responded to my queries. Their mortgage advisor Tom was just as attentive. They were very helpful at breaking down and explaining the mortgage plus any relevant costs. Saw some lovely properties as well.

Sean · 22 October 2025

Agent replied · 24 October 2025

Thank you for your wonderful review! We are thrilled to hear that Carley and Tom provided you with exceptional service during your first property search. Our team is dedicated to going the extra mile for our clients and we're glad we could make the process as smooth as possible for you. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

We recently have bought our first home through Taylors and we could not be happier. It has been a great experience. We have been looking for houses for months and they have been given us a call early December about a property that just came on the market and we fell in love with it. The whole process was very smooth. They are always so helpful, kind and polite. I felt i can reach out to them anytime regarding to any question which i think it is very important when buying your first home. I would recommend them anytime.

Lili · 20 March 2026

Agent replied · 18 April 2026

Thank you for choosing Taylors for your first home purchase! We are thrilled to have had the opportunity to help you find your dream home. Our team prides itself on providing top-notch service and we are so happy to hear that your experience was smooth and stress-free. Congratulations on your new home and please don't hesitate to reach out if you ever need anything. We truly appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

I couldn’t be more impressed with the service I received from Taylors during my recent home purchase. From start to finish, the team was absolutely outstanding. We exchanged in just over 5 weeks, which is practically unheard of, and it was all thanks to their efficiency, communication, and commitment to keeping everything moving smoothly. Every step of the way, Taylors were proactive, professional, and genuinely invested in helping me get the best possible experience. They kept me fully updated, handled any hiccups before they even became problems, and made what is usually a stressful process feel incredibly seamless. If you’re looking for an estate agent who delivers exactly what they promise, and more, Taylors is the one. I am over the moon with my new home and so grateful for their hard work. Absolutely highly recommended!

Jamie · 20 March 2026

Agent replied · 18 April 2026

Thank you for choosing Taylors for your home purchase! We strive to provide top-notch service and we are thrilled to hear that our efficiency, communication, and commitment made your experience smoother. Congratulations on your new home, and thank you for recommending us! Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

I’ve had a really good experience with Taylors so far. Ellie has been great - super friendly, really helpful and easy to deal with. She’s been really accommodating with viewings and always happy to answer any questions.

Bethany · 17 January 2026

Agent replied · 18 April 2026

Thank you for your kind words, we're so glad to hear that you've had a great experience with Taylors! Ellie is an invaluable member of our team and we are happy to hear that she has made your experience easy and enjoyable. Kind regards, Lucy Mawer, Customer Feedback and Support Team

5/5

Google

I highly commend Taylors in Leighton Buzzard for the very professional way they manage a property I rent out. With help recently given to me from Jonathan the lettings manager finding new tenants, I was treated with great respect and kept up to date at all times. Jonathan is a customer friendly person and takes time in communication so all is understood. I highly commend Jonathan as I commend Taylors in Leighton Buzzard for the excellent professional service given to me over the past 10Years.

Theresa · 27 May 2024

Agent replied · 24 October 2024

Theresa Smith many thanks for your marvellous 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Carley was brilliant from start to finish, super friendly, easy to talk to, and always on top of everything. She made the whole process stress-free and kept me updated the whole way through. Couldn’t recommend her enough!

Francesca · 17 November 2025

Agent replied · 18 April 2026

Thank you for your glowing review! It was a pleasure working with you and I'm thrilled to hear that I made the process stress-free for you. Your satisfaction is my top priority and I appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Had the pleasure of dealing with Travis last week, when my partner & I looked at renting a local property. His service was nothing short of superb, a polite, well mannered young man, with experience beyond his years. Travis made this whole …

Kyle · 18 August 2025

Agent replied · 22 July 2025

Thank you so much for your kind words! We are thrilled to hear that Travis provided you with exceptional service and made the rental process easy for you. He is a valuable member of our team and we will be sure to pass along your … More

5/5

Trustpilot

Nathaniel Allibone

Nathaniel Allibone, my property manager who is managing my apartment has been amazing. I reside overseas and the fact I can have peace of mind knowing that I can fully rely on Nathaniel to deal with all issues related to my property. Always quick in responses, swift in answering, communication between the tenants as well. I highly recommend Taylor’s letting.

Ai · 5 January 2026

1/5

Google

Meh is the best I can really give them. Gave them my details had plenty of calls from when but when I rang back 5mins later said who I was they had no clue who might of rang me and why said they would find out and get the person to call …

DL · 18 April 2025

Agent replied · 24 October 2024

David, I am sorry to hear that this was your experience but I would like to thank you for taking the time to leave us this feedback. If you would like to go into more detail about the concerns you have raised then please email me at review@countrywide.co.uk Kind regards, Tracey.

5/5

Google

Ellie was wonderful, she showed us around a property that we have just had an offer accepted on. She was warm, helpful and an absolute delight. Very happy with the service.

Ailis · 17 November 2025

Agent replied · 18 April 2026

Thank you for the kind words! We are thrilled to hear that Ellie provided excellent service and made your property search a delightful experience. We look forward to working with you and providing top-notch assistance throughout the process. Kind regards, Lucy, Customer Feedback and Support Team

1/5

Google

We were treated really bad by this estate agent, we were told by Nicky who worked there we were second in line for a property then heard nothing so we phoned up and spoke to Vanessa the manager and she was very shirty and rude with us and said you probably won't get it, but we was told if we use Taylors solicitor we would have more chance, a tactic they use to get more money out of you and it's illegal to do this, we heard nothing then they phoned us a couple months later and said the property is available again and your next in line same rubbish again, Nicky told us a load of rubbish and many untruths and Vanessa was a very unprofessional manager, DO NOT DEAL WITH THIS ESTATE AGENT

Danny · 29 December 2023

Agent replied · 24 October 2024

Hi Danny, Please do contact us via review@countrywide.co.uk with full details of your experience and the property you were interested in as we do have a dedicated team who will be able to look into the accusations you have made and we take such comments very seriously. Kind regards, Scott @ Customer Care

5/5

Google

Ellie was lovely and really helped me to find my first house. ☺️

Rebecca · 20 March 2026

Agent replied · 18 April 2026

Thank you so much for your kind words, we are thrilled that Ellie was able to assist you in finding your first home! We pride ourselves on providing excellent customer service and we are grateful to have been a part of this milestone for you. Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

Travis the lettings agent has been very accommodating. Travis answers my emails very promptly and answers all my questions to the best of his knowledge. Travis has helped me every step of the way I will be using Travis as my permanent Lettings Agent to rent my properties a very trustworthy character. Well done to Travis Taylor’s are very lucky to have him! Thank you

Kaylene · 17 January 2026

Agent replied · 18 April 2026

Thank you so much for your kind words! We are thrilled to hear that Travis has been such a helpful and trustworthy letting agent for you. We are lucky to have him on our team and appreciate your loyalty to him. Kind regards, Lucy Mawer, Customer Feedback and Support Team

5/5

Google

Kieran at Taylor’s has been amazing! I came into branch in regards to putting my property on the market, Kieran was amazing in giving all the right advice and steps I needed to take. The team stood out over other agents I spoke to, I was greeted with such friendliness and professionalism. I will definitely be using Kieran and Jake to sell my property. Thank you!

Kelly · 28 March 2024

Agent replied · 24 October 2024

Many thanks for your outstanding 5* review Kelly Freeman. Best wishes, Lucy, Customer Relations.

5/5

Google

Taylor’s is an amazing company, they helped us get our mortgage for our first home, samia is incredible so helpful and understanding, she will go over and beyond to get you to where you need to be, couldn’t rate them anymore, thank you Taylor’s !

Amelia · 20 February 2025

Agent replied · 22 April 2025

Thank you for taking the time to leave us your 5* review Amelia! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.

1/5

Trustpilot

Don’t bother using them

So we booked the appointment well in advance it was fine then I received three phone calls from three different people then I got told that one of their viewers had gone sick and blah blah blah and I said forget it. Do you know what if you can’t be bothered to communicate properly with each other and phone me over the same things and send me 20 odd emails or thanking me for picking you I can’t be bothered because I can’t guarantee you’re gonna sell my house properly. Don’t bother using them.

Swinoki · 21 April 2026

5/5

Google

Travis was amazing, very responsive and efficient, hardworking! Fantastic to work with! Thanks very much

Mike · 17 December 2025

Agent replied · 18 April 2026

We are thrilled to hear that Travis provided you with excellent service! Thank you for choosing us and we look forward to working with you in the future. Your satisfaction is our top priority! Best wishes, Lucy, Customer Feedback and Support Team

5/5

Google

Kirsty was very professional and responsive which was reassuring throughout the process. Always at hand via emails or over the phone and provided lots of information and answered all my questions. A very high level of customer service and communication. I can't thank Kirsty enough for her support and help in getting my partner and I moved into our first property. It is clear Kirsty takes pride in what she does and is an asset to Taylors. Couldn't recommended Kirsty and the team enough. Thanks again!

Shannon · 25 October 2022

Agent replied · 24 October 2024

Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.

5/5

Google

Excellent service from both Hadley and Vanessa. Hadley secured 4 offers within the first week of my late uncles house being on the market. Vanessa kept me nformed throughout the whole process and no query was too much for her to help me with. The sale wasn't straightforward as we live miles away in Scotland and there was various issues to deal with. I would have been a ball of stress if it wasn't for Vanessa. I honestly can't recommend them enough.

Carol · 25 October 2022

Agent replied · 24 October 2024

Many thanks for the fantastic 5* review and recommendation. Kind regards, Lucy, Customer Relations.

5/5

Google

Been dealing with Taylor’s absolutely brilliant thanks to Sarah Kylie and Ellie

Scott · 17 November 2025

Agent replied · 18 April 2026

Thank you so much for your kind words! We are thrilled to hear that Taylor's has provided you with a brilliant experience, thanks to our amazing team members Sarah, Kylie, and Ellie. We truly appreciate your support! 😊 Kind regards, Maggie, Customer Relations. …

5/5

Trustpilot

Thanks Nathaniel Allibone & team

As a landlord it is great to deal with Nathaniel and her team. They are efficient and ensure that tenant requests are promptly resolved. They are transparent in what work was done, how much it will cost and the impact of not doing the work. I can even be away and trust them to make the right decision on my behalf that is cost effective. Thank you so much Nathaniel Allibone and her team for doing a sterling work.

Mr · 11 September 2024

1/5

Trustpilot

AVOID AT ALL COSTS

I would have given a zero star rating but it would only allow 1 star. Avoid at all cost. I would never recommend this company along with Jjl interiors Ltd landlords to anyone. The communication from the both of them is extremely shocking. I rented out a property which seemed to be all good. However, once moved in, there was problem after problem. Which every problem was reported back to them as things needs repairing. From leaks in the roof, sewer drain backing up into the toilet and sink, rats running around, mould growing up the side of the wall in the kitchen, no fascia on the outside wall where the rats were getting in. these were main things that I reported starting back in July 2023, in which I had to chase them up constant to try and get these sorted as these are something that should be a big priority. Upon emails and phones calls that were sent, still nothing was done. They eventually got someone to come out after months, to look at the roof and done a horrendous job as the roof still leaked. They were supposed to put the fascia on but left it on the floor in the garden. I sent a picture of the rats to them and still done nothing. The sewer drain kept backing up and flooding the garden with sewage which backed up coming back up into the toilet. I reported the drain in the November and nothing got done. With the rain pours that we had did not help with it at all. There were so many other minor problems that I had yet to report such as the front door dropped so it was difficult to lock/unlock, no seal in the living room window so you can see outside, the living room light and dining room light were wired wrong as one switch did not work and the other would turn both of them on and off at the same time, when the gas had an inspection the engineer said that it was earthed wrong, I could go on with so many other issues but I didn’t get around to reporting them due to trying to get the other issues sorted. The communication is shocking. June this year I had a contractor come out to look at the roof after months of reporting that roof still leaks, he came and didn’t do anything because he said that whoever patched it up did a really bad job that the whole roof needs replacing. This was the last straw and managed to end my agreement. Now on the next problem, the tenancy ended at the beginning of July last month and now the landlord has the audacity to deduct money off my deposit for cleaning deductions, which I had left the property in high standard and clean which I have photos and videos to prove how I left it. He is only giving me just over half of my deposit back. And I’m still trying to get any of my deposit back and now trying to get an answer from the agency and landlord seem impossible. The stress that the agency and landlord have put me through since I moved in has been awful. They made the house look nice etc until you move in and see the close ups which turn out to be horrible patched up work. I just want my deposit back and be on my way but they cant even seem to do that. Considering they have a 90 day period where they hold your deposit for, they don’t seem to be in any rush giving it back. I will be taking this further as I haven’t heard anything back yet again and have none of my deposit back!

Louise · 10 August 2024

5/5

Trustpilot

I was in a very difficult situation…

I was in a very difficult situation with accomodation, so I fortunately bumped on Taylors online. I saw a very beautiful apartment but wasn't sure of getting it at that moment I needed it. But to my greatest surprise the letting agent( Ruby) and her partners made it happen. The paper works, vetting were swift and and amazing and now I am settled with my family in a beautiful home. Thanks to the management of Taylors and staffs for their receptive and professional approach. You guys are the best.

David · 6 February 2026

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Taylors's Google reviews

Questions about Taylors Leighton Buzzard Sales

How many reviews does Taylors Leighton Buzzard Sales have?

Taylors's Central Bedfordshire office has 279 reviews across two platforms: 136 on Google, 143 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.

What is Taylors Leighton Buzzard Sales's rating?

Taylors Leighton Buzzard Sales is rated 3.5 out of 5 across all 279 reviews, and 4.6 out of 5 on Google from 136 reviews, checked 9 October 2026.

Where is Taylors's Central Bedfordshire office?

Taylors Leighton Buzzard Sales, 1 West Street, Leighton Buzzard, LU7 1DA, Central Bedfordshire LU7 1DA.

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Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.