Every review we hold for the Central Bedfordshire office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleCameron is very good at keeping me up to date and answering questions promptly, so good service there. Both he and Vanessa are good communicators, do what they say they will and are willing to go the extra mile.
My house would not have been sold, had Hadley not suggested a viewing to a particular client, who had overlooked it first time round. His initiative led to the sale. Thanks Hadley!PositiveResponsiveness, Professionalism, Value
Linda · 25 October 2022
Agent replied · 24 October 2024
Thank you for leaving us your excellent 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAn estate agent that delivers.
James has proved himself to be very helpful with managing our first venture into the rental market as landlords. Keeping us informed during the whole process and just as importantly after care and communication as well. There were matters that required attention so the property would exceed all expectations we have and James was on hand to help us through the process. I would recommend James's services for your rental requirements (both landlord and as a tenant) it has been a good experience and one we look to move forward in a positive direction.PositiveResponsiveness, Quality, Professionalism
Oliver · 25 October 2021
Agent replied · 24 October 2024
Thank you for your wonderful 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThe team at Taylors handled my recent sale in an exemplary manner. The service throughout was personal and courteous, and professional.
From first contact through to completion the team kept me fully informed and well advised; the marketing/publicity was positive, and they brought a steady stream of viewers to my property. They kept me fully informed the whole time, with feedback on every viewing.
I'd like to give a special mention to Vanessa, who never dropped the ball and who inspired confidence, and Cameron and Henry who played a vital role of getting the marketing right, dealing with viewers and providing feedback.
Once the sale was underway the three of them responded rapidly and helpfully to queries; and when necessary they went the extra mile, whether for me or the buyer.
I unhesitatingly recommend Taylors of Leighton Buzzard.PositiveResponsiveness, Quality, Professionalism, Value
Sean · 25 October 2021
Agent replied · 24 October 2024
Thank you for your superb 5* review, kind comments and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWhen I first went to view the property I found Cameron who was the Sales negotiator to be very easy to speak with. He was not the "pushy estate agent" and after giving a quick overview of the current status, he just stood back while I viewed the property answering questions when I asked. A very nice young man. After putting in an offer, it was followed up very quickly with a little negotiation between myself and the seller, with Taylors as the intermediator with no pressure from them to raise my offer - nice change from what you would usually hear. Following my offer being accepted Vanessa stepped in. Taylors use a nice app called Mio which allows you to keep track of the process, ask questions via the app which, if you are working and cannot take calls can really help during the buying process. Vanessa was great with how she wanted the best for both myself and the seller and did all she could to speed things along calling me numerous times to keep me informed. Finally we got to the point of completion and I was really pleased with the outcome. I was working from home on the day of completion and would not be able to get to the office to pick the keys up. They kindly offered to drop the keys to my house which was another testament to their customer care ethic. Honesty and integrity goes a long way in my priorities for business and people and Taylors really showed that in their dealings with me and the purchase of my property. I would highly recommend them as an estate agent and their staff. Thanks DavePositiveResponsiveness, Quality, Professionalism, Value
David · 25 October 2021
Agent replied · 24 October 2024
Thank you for your brilliant and kind words. Thank you for your 5* review and recommendation. Best wishes, Lucy Customer Relations.
★★★★★ 5/5
GoogleProperty recently sold. From first contact to completion the service throughout was professional, personal and courteous. I was kept fully informed on viewings and feedback.
Vanessa and Cameron were always available at the end of the phone or via email.
Once sales progressed the team always responded rapidly to any queries raised.
Vanessa goes above and beyond all expectations in progressing the sale to completion. Polite, knowledgeable and great to work with.
Would recommend the Leighton Buzzard team 100%.PositiveResponsiveness, Quality, Professionalism
Joanna · 25 October 2021
Agent replied · 24 October 2024
Fantastic to read such wonderful comments and thank you for your 5* review! Best wishes, Scott @ Customer Relations
★★★★★ 5/5
GoogleAmazing experience with Taylors!! Couldn't recommend them enough. Great for first time/unexperienced buyers who could use a little more attention! The app is a great way of tracking progress and tasks, with the live chat too - handy for quick questions!
Very professional and clearly care about clients needs with no judgement.
Cameron was a great host. Chased owners for viewings and accommodated on weekend. Vanessa was outstanding with chasing solicitors and getting the sale over the line before end of the Stamp Duty holiday. James provided excellent service and is now managing the property - with a competitive rate and defiantly 5* service. You get a text message whenever there is a viewing and they keep you up to date with what's going on.
They are easy to contact, answering the phone and replying to emails. Thanks guys!PositiveResponsiveness, Quality, Professionalism
I · 25 October 2021
Agent replied · 24 October 2024
It’s really lovely to read another 5* review and recommendation. Many thanks, Lucy, Customer Relations.
★★★★★ 5/5
GoogleValuation was initially carried out by Henry who took me through what would happen in stages and any cost I would incur . He made me feel confident that the team at Taylors would support me though to the end .
Vanessa and her team were great.They were always ready to deal with any issues.
Calls and emails were answered immediately so I was never left wondering what was going on. Special thank you to Vanessa you’re awesome.PositiveResponsiveness, Professionalism
Lee · 25 October 2021
Agent replied · 24 October 2024
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleFrom the moment we made contact, to the home visit, to the purchase, communication & chasing, all were fantastic and whatever challenges were thrown in the chain these were dealt with. Vanessa was always available if we needed her and I would not hesitate to use Taylors in the future or recommend them. 5 star service. Henry, Vanessa & Elliot were very professional, polite, friendly and responsive all the way through. A pleasure to deal with.
Thank you guys.
A very special mention to Vanessa for all of her hard work in ensuring all in the chain we up to date at all times and for ensuring we were able to move ASAP.
Suzanne · 25 October 2020
Agent replied · 24 October 2024
Thank you for your wonderful comments and 5* review! Best wishes, Scott @ Customer Relations
★★★★★ 1/5
TrustpilotIf I could score less than one star I…
If I could score less than one star I would. I called about a property, turns out it was false advertising and a scam and illegally listed. The lady on the phone was rude and condescending, she didn't listen to anything I said and kept repeating the same questions, she couldn't get her facts right and then she had a hissy fit and hung up on me. If they treat all their customers like this they will be out of business in a week. They definitely don't know GDPR law, they may end up in prison with a £18 million pounds fine
Rob · 1 December 2025
★★★★★ 1/5
TrustpilotIrresponsible and cheating Taylors Letting Bradley Stroke
I had a nightmare experience with Taylors Lettings Bradley Stroke branch the past 7 months.Taylors letting agents - Daniel Roberts haven’t bare his responsibility to discuss with my tenants about the moving out date and procedure, finally the tenants return us a poor condition property to us even we did an inventory report at the beginning which presented was totally clean and tidy. In the process, we show all the photos evidence but Taylors don’t deal with this, just ask us to communicate with the tenants by ourselves, finally we can’t come up a result. I have a question why I have to pay money to do that inventory report at the beginning ???So the tenants rised a dispute to MyDeposit (is a private company, not under government deposit system). We submitted all the photos evidence and the invoices which paid money to cleaning company resume the property clean. Taylors - Paul Maxshall (Deposit manager) said that will need about 3th month time for the result and I will get an email from MyDeposit of the result and I can say of the results. But finally I got no summary report even nor email from MyDeposit of the deposit issue. In between actually I was very hard can reached Paul and his team on phone and his reply email… so they just ignored me and the file closed by silence. So I tried to communicate with MyDeposit but unfortunately again, Taylors signed in itself as the registered person even I the landlord, I can’t ask the details and process of the issue. MyDeposit told me to ask Taylors to put me into but Taylors just keep ignored! I felt really frustrated, it was wasting my time to follow the case with no way and extremely bad experience to deal with Taylors and I can’t even get back the claim money I should have.Taylors Bradley Stoke is not responsible and a liar!!!
Krystie · 2 February 2024
★★★★★ 5/5
GoogleFANTASTIC CUSTOMER SERVICE
I just recently rented a property in Leighton Buzzard, I am impressed how excellent customer service Taylors provided. James was responsible for my case. Thanks for his clear communication, experience (great knowledge about property market) and nice personality I was able to rent a property in just a one day! I would like to say thank you and I am sure I will use TAYLORS services in the future.PositiveProfessionalism
JUSTYNA · 25 October 2021
Agent replied · 24 October 2024
Wonderful to read such great comments and thank you for your 5* review! Best wishes, Scott @ Customer Relations
★★★★★ 5/5
GoogleHad the pleasure of having Sarah Frimley round to value my house. She was so upbeat about what Taylors could do with our house and explained everything in excellent detail. We are just decorating our 2 smallest rooms then we will be instructing Taylors straight away.
Gary · 17 November 2025
Agent replied · 18 April 2026
Thank you for sharing your positive experience with us! We are thrilled that Sarah's energy and expertise left such a great impression on you. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 1/5
TrustpilotI deeply regret not reviewing this…
I deeply regret not reviewing this agent before signing with them. There has been very little demonstration of care and consideration, especially towards the tenants. Despite moving into a home with clear issues such as faulty appliances, mold, and a non-functional boiler, the agent claimed helplessness and instructed me to resolve these concerns by reading the online manual myself. This lack of responsiveness and accountability has left me feeling utterly disappointed with the overall service provided. prospective tenants, beware.
EI · 29 December 2023
★★★★★ 1/5
TrustpilotAbsolute idiots
Absolute idiots, let a bunch of students rent the property partying until 4 in the morning most nights, living next door and got to be up at 5am for work doesn't go well, contacted them they said
James · 15 September 2026
★★★★★ 1/5
TrustpilotIf I could give them zero I would
If I could give them zero I would. Still holding onto my Holding deposit when they promised me faithfully it would be returned by BACS within 24 hours. Poor quality - didn't know where keys were - GDPR really questionable - breaks the law
Aileen · 28 July 2026
★★★★★ 5/5
GoogleA special thank you to Vanessa at Taylors. From the first viewing to the actual moving in day, Vanessa offered exceptional service. She found us our dream home and worked extremely hard to keep us informed, chase everyone that needed to be chased and make moving house a positive experience. She is proactive, professional and just lovely. So impressed and would definitely recommend Taylors to others.
Laura · 25 October 2021
Agent replied · 24 October 2024
Thank you for your wonderful comments and 5* review! Best wishes, Scott @ Customer Relations
★★★★★ 5/5
GoogleI have worked with many agents, Oliver has been fantastic at helping me through a tough real-estate situation. Punctual communication, professional and well mannered. Thanks!
Charlie · 24 October 2024
Agent replied · 24 October 2024
Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI approached Taylor’s about a property I had seen. I was put through to Ellie who was extremely accommodating and helpful. The viewing was great and all our questions were answered. Highly recommend the Taylor’s team for any housing needs.
Rory · 17 November 2025
Agent replied · 18 April 2026
Thank you for your kind words! We are delighted to hear that you had a positive experience working with Ellie and our team at Taylor's. It is our goal to provide exceptional service and assistance to all our customers. We appreciate your recommendation. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
TrustpilotFantastic Lettings Team at Bedminster
Fantastic Lettings Team at Bedminster. Friendly, charming and accommodating. Superb team. Vicki was amazingly accommodating by going above and beyond her duties for our viewing, which we are most indebted for. Taylor (yes that right, am not making it up) of Taylors is charming and informative, keeping us updated through the whole process and providing myself and my wife peace of mind. Lauren friendliness made us feel welcomed when picking up the keys. We were given a wonderfully lovely Welcome to Your New Home Gift Box that contained several delightful treats. Overall, a most first rate team with faultless delivery of customer service skills and a complete joy to interact with. Thank you everyone for all your hard work throughout.Mr & Mrs Williams of St Ann's
Sean · 12 July 2023
★★★★★ 5/5
GoogleA huge thank you to Lauren, Vanessa, Henry and all the team at Taylors in Leighton Buzzard.
The team went over and above to help me at a very difficult time in my life and my journey to move on. As the buyer I did not expect such amazing support and care. Would highly recommend this estate agents and team.
And Henry makes a wicked cup of tea and coffee. 😁😁😁😁😁😁😁😁😁😁
Andrea · 26 October 2019
Agent replied · 24 October 2024
Thank you for your 5* review of our hardworking team. I will ensure your kind words are forwarded to the branch and we look forward to helping you again in the future, should you need us.
Best wishes
Emma
★★★★★ 5/5
TrustpilotHappy Tenants
Had the opportunity to move into a new build house nearly 10 years ago with my young family, Property is amazing,and is now are home ,good staff and having a maintenance service also is a massive help,if anything goes wrong in the house.
Craig · 16 April 2025
★★★★★ 5/5
GoogleThis week we will complete on our first ever house purchase and thanks to Taylors it really couldn’t have gone better. From our first viewing with Henry right through to exchanging. They’ve kept us extremely well informed and have always been at the end of the phone whenever needed, nothing is too much trouble with these guys - especially Vanessa, she really has been fab! I would highly recommend!
Emma · 26 October 2019
Agent replied · 24 October 2024
Many thanks for taking the time to leave our dedicated team this fantastic 5* review. Best wishes, Scott
★★★★★ 5/5
GoogleBought as a first time buyer through Taylors. Vanessa and her team were fantastic. They were always ready to deal with any issues and all calls and emails were answered immediately. Thanks also to Cameron for showing me round the property and Ben for quickly getting me set up with a good deal on a mortgage. Highly recommend Taylors Leighton Buzzard.
Oliver · 25 October 2021
Agent replied · 24 October 2024
Thank you for your terrific 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThe whole team at Taylor’s Leighton Buzzard, have exceeded our expectations, all the way through the sale of the property, they have kept us informed and acted with integrity and efficiency. Lauren has been our main contact, she is professional, efficient & friendly, and so very good at her job !! Vanessa shares all these quality’s too !! A really great team, thank you all so much !!
Deborah · 26 October 2019
Agent replied · 24 October 2024
Thank you for your 5* review and kind words about your experience with our local team. Kind regards, Scott
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