5/5
GoogleAyse was very helpful and even took time out of her personal days to answer questions
Agent replied · 13 April 2026
Thank you so much for the positive review Brett!
Trusted Agent profile
Romans reviews
★★★★★
381 reviews across 1 platform
13 Bridge Street, Caversham RG4 8AA
Part of Romans, see every office.
Romans's Caversham office at 13 Bridge Street is rated 4.6 out of 5 across 381 reviews on 1 platform, including 381 Google reviews rated 4.6. Checked 9 October 2026.
Reviews
Every review we hold for the Caversham office, from every platform, shown as written. First names only.
Google5/5
GoogleAnais has been very helpful in our search and eventually finding a new home in a few days for my family and I. Due to our mom's work schedule, she was not always available for processes required and Anais has been very patient with us. We are looking forward to moving in in a couple of days.
Agent replied
Dear Tashinga Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleI have been dealing with Peter Hawley in the Caversham office for a long time now. He has consistently kept me updated during a lengthy property search and has been on hand to offer expert advice and assistance on our house sale in Caversham Heights. He always has time for clients and has made himself available even outside of office hours. We would thoroughly recommend Peter to all our friends and family. Mitch
Agent replied
Thank you for your kind comments relating to our Residential Sales Manager Peter. I was pleased to read he consistently updated you during your property search and offered you assistance with your house sale. Thank you for using Romans Property Services, Regards Jon Roberts, Director, Residential Sales.
1/5
GoogleRomans agency force me to use their broker/advisor or they will not let me view the property. This is completely against the law and I already provided letter from the bank which have clear statement that we can buy property. I don’t want …
Agent replied · 13 April 2026
Dear Nguyet Le, We value your feedback and sincerely appreciate you taking the time to share … More
5/5
GoogleRomans Caversham has been great, the process for renting has been really smooth. Wanted to mention especially Chloe who has been really supportive all the time taking care of any doubt I could have.
Agent replied · 19 June 2024
Dear Ariel Berardi Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleHad a really good experience with Simon and Zoe, Simon organised viewings and sold me the house that I hadn't seen online, so wouldn't of viewed it if it wasn't for Simon! Zoe has sorted the mortgage out for me, although I had to pay a fee she has found me the best rate possible and have saved me money in the long run. Truely recommend Simon, Zoe and Romans
Agent replied
Thank you for your kind comments relating to Simon and Zoe in my Caversham Sales Office. Your comments were very pleasing to read and your business most welcome. Thank you very much for purchasing your new home through us. Regards Jon Roberts, Director Residential Sales.
5/5
GoogleReally great experience renting with Romans. The people are always really helpful if you ever have issues. T'shya was great from start to finish of getting the rental over the line, Professional and personable.
5/5
GoogleChloe was exceptional during our move-out process, ensuring everything was handled smoothly and professionally. She always addressed our concerns promptly and made the transition stress-free. Highly recommended!
Agent replied · 24 August 2024
Dear Fabiana Lassandro Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleI telephoned the agency around the beginning of March as I had a contact who helped me with a rental survey. Unfortunately this person was no longer with Romans. Jess agreed to an appointment in April. When I visited Jess was knowledgeable and friendly. I got the information I required from Jess who acted very professionally. I look forward to working with you for future surveys. Many thanks.
Agent replied
Hi Manish Thanks for taking the time to write a review. Its pleasing to read that Jess could provide you with a great service and we will be sure to pass on your comments. Don't hesitate to be in touch if you require any further assistance. Kind regards Romans
5/5
GoogleAyse was very helpful and friendly during the application process. A great company to deal with.
Agent replied · 10 January 2025
Dear Andy Jackson Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleBoth myself and my family have dealt with Peter Hawley at Romans a number of times over the years and we would not hesitate to recommend him to anyone looking to buy or sell in the area. He has excellent knowledge of the local area and his attention to detail is superb. We will always use Peter as our local estate agent when moving in the future.
Agent replied
I am so happy to read your comments relating to Peter Hawley Romans branch Residential Sales Manager. He works extremely hard for all our vendors and buyers alike and it's great for him to get some positive recognition. Thank you for using us to sell your home. Regards Jon Roberts Director Romans Residential Sales
5/5
GoogleFantastic services by Romans, especially Ayse Yerlikaya, the letting Advisor. She was very prompt for live video viewing of the apartment and and every action logged. Yet to move in to the property, hopefully transition experience would be great as well. Romans has a perfect team of friendly and professional people.PositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 19 June 2024
Dear Sarita Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleRecently bought a property through Romans in Caversham, Jacob, Amy and Kieran were very professional, helpful and responsive. The whole process went smoothly, I would highly recommend them. Huge thank you to the whole sales team.
Agent replied · 30 December 2023
Dear Malika Hunt Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleRomans have been very good at handling a difficult sale for us that started before lockdown and went through a bumpy time after that. Simon Brooks and James Fleming were both great - they worked hard to get our sale and see the process through. Both were always extremely responsive, supportive and nice to talk to: a pleasure to work with. Thank you!
Agent replied
Hi Emma Packard, Thank you for taking the time to review your recent experience with our Romans Estate Agents Caversham branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further. Kind regards Customer Relations Team
5/5
GoogleVery happy with the service. Amy Braidwood was very professional from the 1st meeting to completion of the sale. Honest if you want a job done properly you need a proper agent like Romans. If am in looking to buy again will definity have confidence in Romans.
Agent replied
Good afternoon Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleAyse was amazing so communicative and helpful with getting me and my partner through our application process.
Agent replied · 8 December 2024
Dear Poppy Taylor Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
4/5
GoogleChloe was very helpful from the first interaction, she helped show us around the property and kept in touch till we secured the place. She was courteous. It has been an overall pleasant experience so far.
Agent replied · 30 December 2023
Dear Oluwatobi Banjoko Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleWe've worked with Anais at Romans in Caversham and she's been superb. Informative and prompt with responses, helping us along the way to get signed up to rent a property in Henley. Wouldn't hesitate to recommend her if you're looking for a property agent to help you find a place to rent. 5 stars from me.PositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 19 June 2024
Hello Dominic Taylor Thank you for your review! We love to receive positive reviews after customers have had great experiences with us. Many thanks Customer Relations Team
5/5
GoogleRomans were fantastic in supporting in my search for a rental property in the Caversham area, with particular thanks to Ayse Yerlikaya who promptly arranged a viewing of the property and answered all the questions I had comprehensively. Highly recommend Romans and their service, with Ayse representing them.
Agent replied
Dear Thomas Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleAbsolutely excellent service. Very impressed with the staff, especially Ciaran who kept me updated with the progress and constantly chased people for answers. I would highly recommend Romans.
Agent replied · 19 June 2024
Dear David Arnold Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleAyse has been a super star in helping us find a pet friendly rental in Caversham! She has been super attentive to our needs and requests and communication has been outstanding! Quick to respond, answered all our questions and helped us while we are overseas! Thanks Ayse for all your help! Made this process so much easier! 😁
Agent replied
Dear Chanti Grews! Thank you for taking the time to review your recent experience with our Romans Estate Agents Caversham branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further. Kind regards Customer Care Team
5/5
GoogleThe team at Romans Caversham were super helpful throughout the process of me buying in the area. In particular Amy was on hand to answer any queries and support through the process with regular check ins to ensure everything went smoothly. I would highly recommend!
Agent replied
Dear Callum Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleBoth myself and my family have dealt with Peter Hawley at Romans a number of times over the years and we would not hesitate to recommend him to anyone looking to buy or sell in the area. He has excellent knowledge of the local area and his attention to detail is superb. We will always use Peter as our local estate agent when moving in the future.
Agent replied · 30 December 2023
I am so happy to read your comments relating to Peter Hawley Romans branch Residential Sales Manager. He works extremely hard for all our vendors and buyers alike and it's great for him to get some positive recognition. Thank you for using us to sell your home. Regards Jon Roberts Director Romans Residential Sales
5/5
GoogleVery happy with Kaitlyn Young's service, she was very proactive in all the work she did and even followed up to confirm this was completed timely! Great service from Kaitlyn.
Agent replied · 13 April 2026
Dear Bas Mohammed We greatly appreciate your 5-star review and the time you took to share your experience with Kaitlyn. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Romans
How many reviews does Romans have?
Romans's Caversham office has 381 reviews across 1 platform: 381 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.
What is Romans's rating?
Romans is rated 4.6 out of 5 across all 381 reviews, and 4.6 out of 5 on Google from 381 reviews, checked 9 October 2026.
Where is Romans's Caversham office?
Romans, 13 Bridge Street, Caversham RG4 8AA.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.