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Romans Caversham reviews

4.6

★★★★★ Excellent

381 reviews across 1 platform

13 Bridge Street, Caversham, RG4 8AA

Part of Romans, see every office.

Romans's Caversham office at 13 Bridge Street is rated 4.6 out of 5 across 381 reviews on 1 platform, including 381 Google reviews rated 4.6.

4.6 / 5

381

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Caversham office, from every platform, shown as written. First names only.

5/5

Google

As a landlord I have had several property dealings over the past years and always go straight to Pete for any advice, property sales or help and he is always there giving me a quick and efficient response. Thanks very much

Clive · 29 July 2019

Agent replied

Thank you for your positive review relating to your experience dealing with our Sales Manager Peter. Customer service is very important to us as a local Property Company and we are grateful to you for using our services with your recent property transaction. Regards Jon Roberts Director Residential Sales.

5/5

Google

I Was really happy to get in touch with them and she responded my request and we were able to get to conclude. Thanks much.PositiveResponsiveness, Quality, Professionalism, Value

Prasanna · 20 June 2022

Agent replied · 19 June 2024

Dear Prasanna, Thanks for taking the time to leave us a review , we appreciate your feedback All the best, Customer Care Team

5/5

Google

My letting advisor Ayse helps me a lot! Though I am oversea, she use whatsapp to contacts me when needed. For the issue I raised, she always have quick response and clear explanation.PositiveResponsiveness

Petrus · 25 August 2021

Agent replied

Dear, Petrus, we are very happy we could provide you with a positive customer experience. Kind regards Customer Care Team

4/5

Google

I would Highly recommend Romans Estate Agents in Caversham. The service I received from start to finish was excellent and It was nice to recieve regular updates and not have to chase for information. Will certainly use in the future.

Ben · 29 July 2019

Agent replied

Thank you very much for your positive comments relating to our Sales team in Caversham and pleased you received excellent service throughout your property transaction. Regards Jon Roberts, Director, Residential Sales.

5/5

Google

Great customer service and support during the sale of our property.

Michelle · 31 October 2023

Agent replied · 30 December 2023

Dear Michelle Willett Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Had a very positive experience, straightforward process while working with Anais Payne in renting our house as a Tennant, would recommend highly

Charles · 14 November 2022

Agent replied

Dear Charles Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

The letting agent that assisted me, Anais Payne, was very professional and helpful, and I'd like to thank her for making my experience with Romans such a great one.PositiveResponsiveness, Quality, Professionalism, Value

Natalie · 20 June 2021

Agent replied · 19 June 2024

Hi Natalie Bourne, Thank you for taking the time to review your recent experience you have had with our team at Romans Estate Agents Caversham. We're so happy you had a positive experience with us. Don't hesitate to be in touch if you require anything further. Kind regards Customer Relations Team

5/5

Google

I met Jess Glynn, she was an extremely knowledgable, helpful, kind and professional agent and a nice person. Really a wonderful experience. Thank you, Jess, for your assistance and support, I am looking forward cooperating with you again.

Roland · 29 July 2019

Agent replied

Hi Roland Thank you for taking the time to review your recent experience with our Caversham Office. It's very pleasing to read such positive comments about Jess. We will be sure to pass these on. We look forward to assisting you in the future. Kind Regards Romans

5/5

Google

Excellent service allowing me and my friends to find a property and get accepted in under a week. Thank you very much Jess Glynn for the great support, couldn't have done it without you

Kristian · 12 November 2020

Agent replied

Hi Kristian Carbonaro, Thank you for the great review of our Romans Estate Agents Caversham team. It’s fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Customer Relations Team

1/5

Google

Phoned me for 3 seconds, Googled number and it was this lot. Beware.

Robert · 26 July 2023

Agent replied · 29 July 2023

Dear Robert Priestley, We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. Thank you for notifying us and we are sorry we did not meet your expectation in this instance. Kind regards, Customer Care Team

5/5

Google

We are currently looking for a new home and had a viewing the other day. Luke Meeajaun's service was amazing - he was very knowledgable about the area and the property, and was very warm and welcoming. Sometimes estate agents are a little pushy, but he made us feel very relaxed. An asset to Romans, hope to deal with him again - hopefully when we find our new home!

Hannah · 23 September 2019

5/5

Google

I am just about to take up residency in my new rental home. I was on a very tight schedule and very much appreciated Jess getting everything done in time. Job well done.

Sheila · 19 November 2020

Agent replied

Hi Sheila Proserpi, Thank you for the great review of our Romans Estate Agents Caversham team. It’s fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Customer Relations Team

5/5

Google

Real quality Service from Estate agents, have used them many times. I had the experience of both Romans Caversham and High street branch and both of the branches have never let me down, will strongly recommend

Kishore · 29 July 2019

Agent replied

Thank you for taking the time to provide a positive review and comments regarding your experiences with our Caversham and High Street offices. Customer service is very important to us and I have passed your comments on to Matthew and the team. Kind regards, John Sumner Regional Lettings Director

5/5

Google

Polite and helpful agents, even if we found the process a bit complicated compared to private renting, we had all sorted out. The house is very well maintained and we really forward to moving in.

Bianca · 10 December 2019

Agent replied

Hi Bianca Thank you for the 5 star review of our Caversham branch. It is pleasing to read your comments and glad the team could provide you with a positive experience. We will be sure to pass the feedback on. Don't hesitate to be in touch if there's anything further we can do to assist at any stage. Kind regards Romans

5/5

Google

Received extremely efficient and friendly service from Jess at Romans in Caversham. Having recently moved from abroad, she was helpful as well as being extremely professional at all times. Would definitely work with her again.

Sue · 29 July 2019

Agent replied

Thank you for your kind comments and positive review about Jess and our Caversham office. Customer service is very important to us and I have passed your comments on to Jess. We wish you all the best in your new home. Kind regards, John Sumner Regional Lettings Director

4/5

Google

Great service, particularly by the property manager, Megan, who has helped no end to keep me and the tenants happy.

Paul · 15 September 2022

Agent replied

Dear Paul, We are very happy we could provide you with a positive customer experience. Kind regards Customer Care Team

5/5

Google

Going through the rental process has been very straight forward. Anais has made things very easy for me at each stage and been both professional and a pleasure to deal with.

Rachael · 25 November 2020

Agent replied

Hello Rachael Duckworth Thank you for your review! We love to receive positive reviews after customers have had great experiences with us. Many thanks Customer Relations Team

5/5

Google

Unreal service overall! Jess in particular was quick on the draw with everything contract related and always there to answer any questions we had during the process - would definitely recommend!

Danny · 12 November 2020

Agent replied

Hi Danny Sutton, Thank you for the great review of our Romans Estate Agents Caversham team. It’s fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Customer Relations Team

5/5

Google

The wonderful Anais helped us secure our new flat with great ease given the current pandemic! Looking forward to renting with this responsive and helpful company!PositiveResponsiveness, Quality, Professionalism

Viki · 20 June 2021

Agent replied · 19 June 2024

Hi Viki Winter, Thank you for taking the time to review your recent experience you have had with our team at Romans Estate Agents Caversham. We're so happy you had a positive experience with us. Don't hesitate to be in touch if you require anything further. Kind regards Customer Relations Team

5/5

Google

HI have been dealing with Jess from Romans Caversham and she's been pleasure to work with. She's very responsive and patient, and just a ray of sunshine.PositiveResponsiveness

Christa · 25 August 2021

Agent replied

Hi Christa Macmillan-smith! Thanks for your feedback, our team love getting reviews through. It's fantastic to see that you have been happy with the experience you had with us. Best wishes Customer Relations Team

5/5

Google

After trying to buy a property in Caversham for 2 months Romans were excellent and really helpful. Joe managed to ensure the completion happened on time and compared to other agents were really helpful.

Rob · 29 July 2019

Agent replied

Thank you for your comments regards Jon Roberts Director Residential Sales

5/5

Google

We experienced an excellent service from Peter throughout the sale of our property. He acted swiftly, got us the best price and was on hand always for any questions we had. Would highly recommend.

Laura · 29 July 2019

Agent replied

Thank you for your comments relating to Peter our Sales Manager about the excellent service he provided when selling your home. Thank you very much for using Romans your business was most welcome. Regards Jon Roberts Director Residential Sales.

5/5

Google

Anais Payne and Megan Setchell have been very supportive to the management of our house. They have been very responsive !

Lionel · 18 May 2022

Agent replied

Dear Lionel We are very happy we could provide you with a positive customer experience. Kind regards Customer Care Team

5/5

Google

Fantastic experience with Romans Estate Agents , Caversham, staffs are nice and they are very transparent, we like their service and well co-ordination with owner and tenants. all the best for others too..

Rajkumar · 29 July 2019

Agent replied

Thank you for your kind comments and positive review about your experiences working with our Caversham office. Customer service is very important to us and I have passed your comments on to the team. Kind regards, John Sumner Regional Lettings Director

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Questions about Romans Caversham

How many reviews does Romans Caversham have?

Romans's Caversham office has 381 reviews across 1 platform: 381 on Google.

What is Romans Caversham's rating?

Romans Caversham is rated 4.6 out of 5 across all 381 reviews, and 4.6 out of 5 on Google from 381 reviews.

Where is Romans's Caversham office?

Romans Caversham, 13 Bridge Street, Caversham, RG4 8AA.

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