Trusted Agent profile
★★★★★
381 reviews across 1 platform
13 Bridge Street, Caversham RG4 8AA
Part of Romans, see every office.
Romans's Caversham office at 13 Bridge Street is rated 4.6 out of 5 across 381 reviews on 1 platform, including 381 Google reviews rated 4.6. Checked 9 October 2026.
Every review we hold for the Caversham office, from every platform, shown as written. First names only.
5/5
GoogleSo far, an excellence service provided by Justine Glynn from Romans Caversham Estate Agents. I would definitely recommend to anyone. Trustfull, kind and real efficient. Thanks a lot for the services!
Thank you for your kind comments and positive review for Justine Glyn. Customer service is very important to us and I have passed your comments on to Justine and the team. Kind regards, John Sumner Regional Lettings Director
5/5
GoogleWe went with Romans as we heard very good things about them. The team work very well together & are very professional, Pete hawley in particular was a real pleasure to deal with
Thank you for your kind comments relating to Romans Residential Sales team in Caversham and I was very pleased to hear Peter was a pleasure to deal with. Thank you for selling your home through us your business was most welcome. Regards Jon Roberts Residential Sales Director
5/5
GoogleVery helpful from the start. Jess, was a great help and explained all processes involved in leasing our chosen property. Kept us updated. Would recommend Romans and their helpful staff.
Hi Fraser Thank you for the recent review. It's great to hear that Jess and the team at Caversham could provide you with a positive experience. We will be sure to pass your comments on. Don't hesitate to be in touch should you require further assistance. Kind regards Romans
5/5
GoogleEvie and the lettings team were very professional. She kept us in the loop and contacted us at the weekend when we needed more info. All pretty hassle free.
Hi Harry Thank you for the 5 star review of our Caversham branch. Its pleasing to hear that Evie and the rest of the team could provide you with a positive experience and we will be sure to pass your feedback on. Don't hesitate to be in touch if you require anything further. Kind regards Romans
4/5
GoogleRomans Caversham branch have helped us view properties in a professionaly and helpful manner, making sure we always hear about the newest houses first. Highly recommend their services.
Hi Emily Thank you for the recent review of our Caversham branch. It's pleasing to read your comments about the team and glad they could provide you with a positive experience. Don't hesitate to be in touch if you require anything further. K ind regards Romans
5/5
GoogleWe found all the staff at Romans friendly and approachable. They sold our house in difficult circumstances and always responded to our questions promptly and professionally.
Hi Des Milligan, Thank you for taking the time to review your recent experience you have had with our team at Romans Estate Agents Caversham. We're so happy you had a positive experience with us. Don't hesitate to be in touch if you require anything further. Kind regards Romans Estate Agents Caversham
5/5
GoogleAnais at Romas Caversham ensured the process was nice and easy. She was friendly and professional, responding to all out concerns quickly. Thank you.
Hello Rosie Satherley Thank you for your review! We love to receive positive reviews after customers have had great experiences with us. Many thanks Customer Relations Team
5/5
GoogleSimon did a fantastic job and the rest of the team were really helpful. I would definitely recommend them and use them again A1PositiveProfessionalism
Hi, Gareth Day! Thanks for the great review! All the best, Romans Estate Agents Caversham
1/5
GoogleThey seems so confused something times. They don't know who is dealing with your property and promised to call you back but they wouldn't
Sorry to read your comments but I don't appear to be able to find your details on our sales system. Can you please contact me on 07795482857 to discuss if it was a sales or lettings enquiry so I can then look in to things for you. We truly value your business and would like the opportunity of putting things right for you. Regards Jon Roberts Director Residential Sales
5/5
GoogleThanks to AYSE YERLIKAYA
Dear Alistair Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleAyse help alot on the overall process, really supportive and nice
Dear Albert Uk, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
1/5
GoogleThey seems so confused something times. They don't know who is dealing with your property and promised to call you back but they wouldn't
Sorry to read your comments but I don't appear to be able to find your details on our sales system. Can you please contact me on 07795482857 to discuss if it was a sales or lettings enquiry so I can then look in to things for you. We truly value your business and would like the opportunity of putting things right for you. Regards Jon Roberts Director Residential Sales
5/5
GoogleThank Jess for good service!
1/5
GoogleThey seems so confused something times. They don't know who is dealing with your property and promised to call you back but they wouldn't
Sorry to read your comments but I don't appear to be able to find your details on our sales system. Can you please contact me on 07795482857 to discuss if it was a sales or lettings enquiry so I can then look in to things for you. We truly value your business and would like the opportunity of putting things right for you. Regards Jon Roberts Director Residential Sales
5/5
GoogleJess and Anais have been very helpful both with viewing and aftercarePositiveResponsiveness, Quality, Professionalism, Value
Hello Wendy Tribe Thank you for your review! We love to receive positive reviews after customers have had great experiences with us. Many thanks Customer Relations Team
5/5
GoogleFantastic experience with Romans in Caversham,the staff is very professional and friendly, they helped me out in everything, thank you!
Thank you for your comments about our team in Caversham. Your business is very much welcome. Regards Jon Roberts Director Residential Sales
5/5
GoogleVery patient with the time it took just to get probate. Then the buyers pulling out and being a pain in the neck when coming back. Great service from Simon Brooks initially, and then Julian Sheppard after Simon moved to the Henley branch. Would highly recommend Romans for their excellent customer service.
5/5
GoogleJess, from romans lettings caversham was very efficient, helpful and honestly.... went the extra mile. Recommend
Hi Justin, thank you for taking the time to provide such great feedback and we will pass your comments along to Jess. Best wishes from the Customer Relations Team.
1/5
GoogleVery Poor customer service especially in handling tenants.. its been many months and still havent got the deposit
I am sorry to see by your rating that you are disappointed with Romans and I would like to understand what has happened. Customer service is very important to us, if you would contact me directly to discuss your experience I can be contacted on 0118 9538715 or jsumner@romans.co.uk. Kind regards, John Sumner Regional Lettings Director
5/5
GoogleGreat service and very helpfull at all times which made my search very enjoyable and stress free 😊 …
Thank you for your feedback which I believe was for the Sales department according to our records. We really appreciate your business and great to read your property search was stress free. Regards Jon Roberts Director Residential Sales.
5/5
GoogleI am very happy with overall process, all was done quick and professional. 5 stars
Hi Walerian Thank you for the recent 5 star review of our Caversham branch. It is very pleasing to read your comments and glad the team could provide you with a positive experience. We will be sure to pass the feedback on. Don't hesitate to be in touch if there's anything further we can do to assist at any stage. Kind regards Romans
5/5
GoogleAnais,jess and matthew all very helpful,rented through romans before,very reliable and professional.
Hi Chris Lewington, Thank you for the great review of our Romans Estate Agents Caversham team. It’s fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Customer Relations Team
5/5
GoogleExcellent job by Simon Brooks from this branch on the sales side, happy to endorse and recommend.
Thank you very much for your positive review about Simon Brooks in our Caversham Sales department. Your business was most welcome. Regards Jon Roberts Director Residential Sales.
5/5
GoogleExcellent service and the fastest of responses!
Hi Marta Pacheco, Thank you for the great review of our Romans Estate Agents Caversham team. It’s fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Romans's Caversham office has 381 reviews across 1 platform: 381 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.
Romans is rated 4.6 out of 5 across all 381 reviews, and 4.6 out of 5 on Google from 381 reviews, checked 9 October 2026.
Romans, 13 Bridge Street, Caversham RG4 8AA.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.