5/5
FacebookAbsolutely super service from Rachel Atlanta and the team, used them twice now and such a faultless personal service, highly recommended
Trusted Agent profile · Caterham, Surrey
Choices Caterham reviews
★★★★★
295 reviews across 3 platforms
38 Croydon Road, Caterham, Surrey, CR3 6QB
Part of Choices, see every office.
Choices's office in Caterham, Surrey, at 38 Croydon Road, is rated 4.3 out of 5 across 295 reviews on three platforms, including 287 Google reviews rated 4.2.
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Reviews
Every review we hold for the Caterham office, from every platform, shown as written. First names only.
Facebook5/5
GoogleVery happy with the service provided by Daniel Norris, in particular, and the rest of the team at Choices, from a buyer's perspective which lead to a successful purchase.
Agent replied
Thank you for the five star review Lyn! We hope you are very happy in your new home. Kind regards, Gabriella
5/5
GoogleJoshua was very nice. Helped find exactly what we were looking for. Kept us updated on what's going on all the time. Would recommend.
5/5
FacebookI cannot recommend Chris, Stephanie and the team enough, very helpfull from start to finish, faultless service, many thanks to you all
5/5
GoogleIt was a real pleasure working with Katie Rest and William Donkor at the Choices Croydon office who have been very helpful and efficient in helping me out. Thank you!
5/5
GoogleJoshua was very professional every step of the way with my move he is one the best agents I have worked with.
5/5
GoogleI just rented the place with Choice, and the process was fast and they all had been very helpful, specially Michael.
5/5
GoogleGreat service and straight forward information that I required, thank you Josh Mitchel for your help and understanding fabulous employee!
1/5
GoogleSo,2 months ago I had an unpleasant experience with Mr. Afrahim Hussain - Croydon, who took me 500 pounds without a service. After taking the money he disappeared without finding him anymore. A very unserious company!
Agent replied
Please submit details of your complaint to stephanieprior@choices.co.uk however, please be aware that you have submitted this review against our Redhill branch who are not involved. Please also be aware that we do have a formal complaints procedure and we take all complaints seriously. We would be grateful if you would please remove this review pending the outcome of your complaint
5/5
GoogleIt was awesome to work with Michael to rent my first flat. It took less than 24 hours from viewing the property to when I paid my deposit.
5/5
GoogleJoshua was very professional every step of the way with my move he is one the best agents I have worked with.
5/5
GoogleThe Choices is really reliable and flexible Estate agency. Also, the room is really very nice, sunny and comfortable and good value for money. Thanks so much for having me such a really lovely room.
Agent replied
Hi Nge Nge Thida, Thank you very much for your kind words, i'm very glad that you enjoy the room! All the very best, Choices.
5/5
GoogleAs a customer, it is always a complete pleasure to deal with George. He constantly delivers a very professional service. He is very thorough and enthusiastically goes about his work, always responding very quickly when contacted and he will see any issue through, to an end positive result. He is a smart, polite, professional and very pleasant young man. He is credit to the Choices group.
5/5
GoogleThey were very professional and responsive to any information and queries regarding the selling of my flat . Well done, Dan and NicolaPositiveResponsiveness, Professionalism
Agent replied
Thank you for your five star review, we were please to assist you.
5/5
GoogleGood experience selling our house with Choices. Informative and available agents, good quality listing.
Agent replied
Thank you Alex, pleasure working with you, take care.
5/5
GoogleAs a customer, it is always a complete pleasure to deal with George. He constantly delivers a very professional service. He is very thorough and enthusiastically goes about his work, always responding very quickly when contacted and he will see any issue through, to an end positive result. He is a smart, polite, professional and very pleasant young man. He is credit to the Choices group.
1/5
GoogleDo not use for renting a property, they are completely unhelpful when things go wrong with a tenant and their customer service skills are non existent. They charge high rates for what they do, they have poor service and money gets "lost" in their bank account when it should be passed on to the property owner. My advice is stay clear and go elsewhere
1/5
GoogleI had the worst experience in my life renting a flat with this company. Thanks to the deposit scheme I could get my deposit back. The company start claiming money from fees and other staff. The deposit scheme gave me back all. Also, during my tenancy they enter several times with no notice. Be very careful if you are trying to rent a flat with them
5/5
GoogleAmazing service...so helpfull and so stress free. Thank you so much Rauf and choices x
4/5
GoogleProfessional and willing to help with all details required
5/5
GoogleAmazing service...so helpfull and so stress free. Thank you so much Rauf and choices x
1/5
GoogleIf I could give Zero I would! Completely avoid Choices at all costs! Awful.
Agent replied
We are sorry to hear about your experience, as a company we are committed to providing a great service to all our customers and as you will see here we usually succeed but it’s individuals that provide our service and we would be grateful if you would contact our customer services and give us more details so we can address any issues UPDATE: I am very sorry, I have check our system and cannot see that you are a customer of Choices.
5/5
GoogleI have used choices in Croyden to find my flat! I did use William Donker and I find him very satisfied and helpful I did recommend my uncle to him and got him only 2 days to find a flat for them I will recommend to all my friends at work and family cos this guy is such a hard worker
5/5
GoogleJosh Mitchell is an amazing agent. Very helpful and polite.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Choices Caterham
How many reviews does Choices Caterham have?
Choices's Caterham office has 295 reviews across three platforms: 287 on Google, 7 on Facebook (across the whole business), 1 on View Agents.
What is Choices Caterham's rating?
Choices Caterham is rated 4.3 out of 5 across all 295 reviews, and 4.2 out of 5 on Google from 287 reviews.
Where is Choices's Caterham office?
Choices Caterham, 38 Croydon Road, Caterham, Surrey, CR3 6QB.
