Every review we hold for the Caterham office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleExtremely poor services, I have requested now foe over 3 weeks to view a flat which is for sale and I was supposed to view it today and 30 minutes before the viewing they have cancelled! They found all possible excuses, honestly I believe they don’t even have the flat l, they are just trying to her more leads.
Florica · 18 December 2020
Agent replied
Good Morning I am very sorry to hear you have been disappointed in any service recieved. Obviously these are difficult times particularly for viewings but of course you should have been given a reasonable explanation and I have forwarded your complaint to the branch manager and Sales director to come back to you. Regards Stephanie Prior
★★★★★ 5/5
GoogleThe services at choice is professional and every step is seamless. Kudos to Michael as he’s a good customer relator which makes him professional in what he does and I hope to tell my friends about choices whenever they are in need of housing services.
Abayomi · 7 December 2024
★★★★★ 5/5
GoogleBy: 'BroGa(UK)' Mar 07,2017
Branch: Croydon, 41 - 43 Brighton Road
Lettings (Prospective customer)
Rauf was very professional in his persuit in assisting with my needs and requirements. He kept me updated. Showed he had listened to my criteria and oversaw his role in my securing my property brilliantly.
Gary · 25 June 2017
★★★★★ 5/5
GoogleI I am very appreciate them which the way they dealing with the customer and the way they are reply back they will give a quick reply to our all queries about the property and the will assist me to set up my all bills. That's why I always refer the choice to my friends and than knowing one.
Vysakh · 20 March 2024
★★★★★ 5/5
FacebookBeing thankful not only shows good manners, but a simple expression of thankfulness can go a long way in relationships and communication with others. It not only enhances our own lives, but makes other people feel appreciated,I just withdraw my profit of $6,548 from my account thanks a lot Mrs LIAM OLIVIA I now have full trust on you now,, I started with $650 you can also give a try, Mrs.OLIVIA is real and she is a God sent everyone needsYou can reach her now onWhatsApp; +12037048691email; liamolivia498@gmail.com
Naomi · 12 July 2022
★★★★★ 5/5
GoogleDaniel Norris from south Croydon branch was absolutely amazing. He was very supportive and was very informative and helped us with our expectations. He is friendly and Such a lovely individual. The team there was also very helpful and friendly.
Ruth · 25 April 2023
Agent replied · 24 June 2023
Hi Ruth,
Thank you for your kind review, we are all so pleased we could help you move into your new home!
Take care.
★★★★★ 5/5
GoogleSo helpful!
Everyone at Choices was kind, patient, and efficient. They answered my (numerous) questions as a first-time buyer, helped chase solicitors where / when needed, and were always super prompt to reply.
Thank you so much for all your hard work!
Agathe · 18 February 2023
Agent replied
Hi Agathe,
Thank you for your kind review, I’m glad you’re all settled in to your new home. Take care
★★★★★ 5/5
GoogleI am very pleased with the service Croydon Choices provided me.
Rauf kept me up to date from beginning to end although we couldn't find anything and we will definitely be doing business in the future with this company again.
Thank you for your services!!
Sika · 28 July 2019
★★★★★ 5/5
GoogleI just want to say a big thank you to Will for all his help and support in finding me this perfect propert .i know he will go far and higher as he is a natural in this field. A big thank you Will
Nadz · 28 July 2019
★★★★★ 5/5
GoogleJosh Mitchell was amazing start to finish. He is extremely polite and made our whole experience with finding a property so easy and simple. Would defo recommend renting with choices. Ask for Josh he will go above and beyond to help you out .
Murray · 28 July 2019
★★★★★ 5/5
GoogleMy experience with Choices, especially with Nicole who has been my handler, has been fantastic. They are prompt in their responses, extremely helpful, and have always been there for me when I needed them. I highly recommend their services to anyone.
Ricky · 9 February 2023
Agent replied
Hi Ricky,
Thank you for your kind review, glad we could help with the sale! Take care
★★★★★ 5/5
Facebookit asks what do you recommend about choice properties well my answer is everything highly fantastic from.start.to finish selling my house in 5 weeks wow amazing staff kept me.fully.informed.everyday arranged a solicitor which was also fantastic nothing was ever.to much.trouble they all went above and beyond I would recommend to everyone selling or buying don't look any further than choice because as.it says in the name you have definitely made the right choice
Mandy · 11 October 2022
★★★★★ 1/5
GoogleWorst estate agent ever. Took a "holding deposit" for a flat, failed to inform me until the weekend due to move in that greedy landlord took a different tenant for more money. Rude, uncommunicative, blame you for everything.
C · 10 January 2023
Agent replied
I am very sorry to hear about your dissatisfaction. Please would you mind letting me know a little more info so I can look into this for you; croydon@choices.co.uk
UPDATE: I am very sorry, I have checked our system for your name and cannot see that you are a customer of Choices. Katie, Lettings Manager
★★★★★ 5/5
GoogleChoices were the selling agent for a flat I bought. The conveyance was delayed significantly due to my mortgage lender requiring an EWS1 form, and changing their affordability requirements late in the process, but through the whole process Choices' completion agent Nicola MacDonald went above and beyond, chasing up the management company and both sets of solicitors, and reassuring both myself and the sellers. Her diligence and patience kept the process on track despite all the complications, during a historically busy time for hose moves. She was the one person working on it who really seemed to take responsibility for making it happen, and her efforts made a difficult process much more manageable.PositiveResponsiveness, Professionalism
Paul · 25 August 2021
★★★★★ 5/5
GoogleWe instructed CHOICES to sell our property in a multi-agent capacity after we weren't happy with the progress we'd seen with another local estate agent. I was extremely impressed at just how hard they worked to sell the property, they were able to get as many viewings on the property in two weekends as our other estate agent was over the course of 4 months. They were very responsive to my calls and emails, and the staff there were polite, professional and honest. I honestly believe that if we instructed them initially, we'd have sold the house far sooner than we did. Should I need to sell in the area in the future, CHOICES would be my first port of call.PositiveResponsiveness, Quality, Professionalism, Value
Martin · 25 August 2021
★★★★★ 5/5
GoogleVery fast and transparent agency, they get the job properly done and explain what the contract contains instead of just making you sign it. Amazing customer service especially from Michael who helped me through with my contract.
Cristian · 7 December 2024
★★★★★ 5/5
GoogleA quick thank you to Croydon Lettings. Very professional help and advice from Rauf who made sure we found exactly what we was looking for. Hopefully this will be the start of good new business for the future. Thanks
RGM · 28 July 2019
★★★★★ 5/5
GoogleAlthough we found the concept of the buyer's comission a little odd at first, ultimately it didn't affect the buying process and we were happy with how things proceeded. The team was very helpful in helping to move things along when the solicitors were being a bit slow, and helped us to arrange for some work do be done by the seller before we moved in, which saved us some headaches.
Peter · 12 October 2022
★★★★★ 1/5
GoogleThe Choices can do different business using their family members rather than stealing money from customers. They do not maitain the property they let but expecting profit. For this, they should know what is best investment (their family members) and how they can see money without losing money (by pleasing others). Go on.
Prash · 6 November 2019
Agent replied
Dear Prash, we are sorry you are unhappy. If you make contact we will investigate. However we have to repudiate the accusation you have made and politely request that you withdraw it please
★★★★★ 5/5
GoogleDan and the sales team were great, communication was good and they were really helpful. I have used Choices for tne sale of 2 properties now and couldnt fault them. Would definitely recommend and use againPositiveResponsiveness, Quality, Professionalism, Value
Wendy · 25 August 2022
Agent replied
Hi Wendy,
Thank you for the five star review, we were pleased to assist you!
★★★★★ 5/5
GoogleChoice Estate rent out the property first and after that they sold the property with the tenant included .
I'm very happy with the services and the staff is very professional.
I can recommend the Choices Estate in Croydon.
Per · 13 August 2022
Agent replied
Thank you for the great feedback Per! It was a pleasure to assist you.
★★★★★ 5/5
GoogleI have worked with many different estate agents over the years and have found Choices have been very helpful and efficient. There is always a particular department to deal with any enquires and everyone is very helpful. Highly recommended.
A · 11 October 2016
★★★★★ 5/5
GoogleI have worked with many different estate agents over the years and have found Choices have been very helpful and efficient. There is always a particular department to deal with any enquires and everyone is very helpful. Highly recommended.
Afrahim · 26 August 2016
★★★★★ 5/5
GoogleExcellent to Deal with Choices .
I met Joshua who was friendly and approachable for the lettings to happen smooth .
I happy with property and the smooth contract terms with choices . Definitely recommend Joshua Mitchel !
Cheralathan · 25 June 2017
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
