Every review we hold for the Caterham on the Hill office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleVery helpful and professional. Great staff. My sale and purchase process was extremely fraught at times but the team at Park and Bailey were incredibly Calm, supportive and encouraging. And professional of course. Huge shout out and thanks to Mark, Luke, Chris, Sue and Damien. Looking forward to my new home.
S · 16 March 2024
Agent replied · 26 August 2024
Hello, thanks for leaving a review. We hope you enjoy your new home. We'll pass your comments over to Mark, Luke, Chris, Sue, Damien and the Caterham Hill team.
★★★★★ 5/5
GooglePark and Bailey sold for me and negotiated my onward purchase. In 2025 and in tepid market conditions, they kept up the momentum and never lost interest. The team have always been pleasant and professional to deal with.
Iqbal · 29 March 2026
Agent replied · 30 March 2026
Hello Iqbal, thank you for the 5-star review. We appreciate you sharing your positive experience. We'll share your kind words with the Caterham Hill team.
★★★★★ 5/5
GoogleExcellent service from Stacy, who was incredibly helpful throughout the whole process with student housing, answered all my questions clearly and made everything feel easy and stress-free. She was friendly, professional and really supportive. A lovely experience overall.
Nika · 22 March 2026
Agent replied · 22 June 2026
Thank you for the wonderful review! We are so happy to hear that Stacy provided you with excellent and stress-free service. We pride ourselves on our friendly and professional team who are always here to support our customers. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleVery helpful team Luke has been amazing at every point during our new home journey would highly recommend luke and the team at Park and Bailey.
Apeksha · 16 March 2025
Agent replied · 2 December 2024
Hello Apeksha, thanks for taking the time to leave a review. Great to hear you would highly recommend us. We'll share your comments with Like and the Caterham Hill team.
★★★★★ 5/5
GoogleI thought I’d take a little time to describe my experience with Park and Bailey because it was absolutely superb. I dreaded my fathers death and even less so selling our beloved family property. However, Luke and his team handled everything …
James · 18 July 2024
Agent replied · 26 August 2024
Hello James, thanks for leaving us a review. We'll pass your kind comments over to Luke and the Caterham Hill team.
★★★★★ 5/5
GoogleWe had a wonderful journey purchasing our house through Park and Baily. Melissa showed us the house twice and Rebecca got our offer accepted. Sue Hodson was brilliant during the process and these guys are well organised, have people in …
Harris · 18 July 2024
Agent replied · 26 August 2024
Hello Harris, thanks for taking the time to leave a review. We're happy to hear you'd highly recommend us. We'll pass your kind comments over to Melissa, Rebecca, Sue and the rest of the Caterham Hill team.
★★★★★ 5/5
GoogleI had Karen for my viewing and everything leading to me renting this new house in York. I genuinely couldnt have asked for a kinder, more attentive estate agent. Karen walked me through every single step, responding nigh on immediately to …
Evelyn · 20 January 2026
Agent replied · 20 July 2026
Thank you so much for your glowing review Holly!
We’re so glad Karen could make your move-in process smooth and stress-free and she’ll be so happy to know her efforts made your move into your new home a great … More
★★★★★ 5/5
GoogleI recently used Park and Bailey for the sale of my property. They were first class, with professional joined-up communications and experienced perspective. I was regularly kept up to date with the sales process and was able to trust their negotiating skill. Thoroughly recommend using them if you are selling your property.
Karen · 6 October 2025
Agent replied · 11 October 2025
Hello Karen, thank you for taking the time to leave a review. We appreciate you sharing your positive experience. It's great to see you would recommend us. We will pass your feedback to the Caterham Hill team.
★★★★★ 5/5
GoogleFriendly, helpful staff. I bought my property through Park & Bailey. Luke Burley was always available to answer any questions I had.
Alexandra · 16 March 2025
Agent replied · 2 December 2024
Hello Alexandra, thanks for the review. Great to hear of your positive experience when purchasing through us. We hope you are enjoying your new home. We'll share your comments with Like and the rest of the Caterham Hill team.
★★★★★ 5/5
GoogleExtremely helpful and seemless service our contact Luke has been amazing and always has kept me updated with the whole process.
Chirag · 16 March 2025
Agent replied · 23 November 2024
Hello Chirag, thanks for the 5-star review. We'll share your kind comments with Like and the rest of the Caterham Hill team.
★★★★★ 5/5
GoogleI originally bought this house through Park and Bailey in 2015. I have since employed the services of Park and Bailey Caterham for the past four years, firstly in managing the letting of my house and more recently in securing its sale! With …
Lucy · 4 December 2025
Agent replied · 17 November 2025
Hi Lucy, thank you for taking the time to leave a review. We appreciate you sharing your positive experience. Great to see you'd highly recommend us. We'll share your feedback with the Lettings and Caterham Hill team.
★★★★★ 5/5
GoogleRuby was professional and knowledgeable. We have seen her for two properties one in coulsdon last year and another in purley recently.
AR · 21 February 2025
Agent replied · 28 February 2025
Hello, we appreciate you leaving a review. Thank you for your positive feedback, we'll pass your comments over to Ruby and the Caterham Hill team.
★★★★★ 5/5
GoogleThe team at Caterham were so supportive and always ready to deal with all our concerns we had. The process went so smoothly we did not feel the stress at all.
Thank you Mark and Damien for the great support
Merry Christmas !!
Berlinda · 18 March 2024
Agent replied · 26 August 2024
Hello Berlinda, thanks for taking the time to leave a review. We'll pass your kind comments over to Mark, Damien and the rest of the Caterham Hill team.
★★★★★ 5/5
GoogleI can’t thank Mark and all the team at Park & Bailey Caterham enough for all of their hard work with our sale and purchase. They made the process so easy from start to finish and we’re always on hand to answer any queries or questions we …
Danielle · 16 September 2023
Agent replied · 26 August 2024
Hello Danielle, we appreciate you taking the time to leave us a review. We'll pass your kind comments over to Mark, Fionn and the rest of the Caterham Hill team.
★★★★★ 5/5
GoogleSarah visited our house to carry out an initial valuation. She was professional, friendly and approachable. Sarah could answer any questions that I had and was clear and transparent with the process.
Charlotte · 16 February 2026
Agent replied · 16 May 2026
Hello, thank you for your review of our team. It is greatly appreciated!
★★★★★ 5/5
GoogleGreat experience buying a property through Park and Bailey Caterham. From start to finish, Mark Geddes responded quickly on enquiries, was very knowledgeable of the property when we first viewed and it’s been a simple process throughout. Would highly recommend using them.
Josh · 14 November 2025
Agent replied · 17 November 2025
Hi Josh, we appreciate the review. Thank you for sharing your positive buying experience. Amazing to see that you would highly recommend us. We'll share your kind comments with Mark and the Caterham Hill team.
★★★★★ 5/5
GoogleMark has been fantastic throughout the process.
Brenda · 5 July 2025
Agent replied · 5 July 2025
Hello Brenda, thanks for the review. We'll pass your feedback over to Mark and the Caterham Hill team.
★★★★★ 3/5
GoogleThe service was excellent but they can’t keep your information safe, anyone can ask them about the information of sale and purchase.
Rizwan · 25 April 2026
Agent replied · 16 May 2026
Hi Rizwan, thank you for your feedback, we’re really pleased to hear you found the service excellent.
We’re very concerned to read your comments regarding the handling of information, as protecting our clients’ data is something we take extremely seriously. We have strict procedures in place to ensure confidentiality at all times.
We’d appreciate the opportunity to look into this further, so please contact us directly with more details and we can investigate this for you.
★★★★★ 5/5
GoogleCould not fault the expreince and service provided by Luke, Mark and Damien. Have made the process straight forward. Highly recommend and will be using Park&Bailey again in the future. Thank you so much for all your efforts.
Danielle · 18 March 2024
Agent replied · 26 August 2024
Hello Danielle, thanks for taking the time to leave us a review. We'll pass your kind comments over to Luke, Mark, Damien and the Caterham Hill team.
★★★★★ 5/5
GoogleIt has been a pleasure to purchase our new home through Park and Bailey. Mark Geddes went above and beyond when showing us the property - even finding a ladder to show us the loft space! (The little things count), Once the offer was …
Ramon · 16 September 2023
Agent replied · 26 August 2024
Hello Ramon & Amy, thanks for leaving us a review. We'll pass your kind comments over to Mark, Fionn and the Caterham Hill team.
★★★★★ 5/5
GoogleI have just completed a sale and Ewe move were the agency handling my purchase. From start to finish they were excellent.
I was sceptical as they use a third party to help progress the sale but the …
Megan · 20 November 2025
Agent replied · 20 July 2026
Dear Megan,
Thank you so much for taking the time to share your buying experience EweMove … More
★★★★★ 5/5
GoogleGreat service from the team at Park & Bailey Caterham Hill, from the advice prior to sale and updates all the way through the journey to Completion. I really appreciated the friendly help in dealing with the issues that popped up, and I …
Colin · 30 September 2025
Agent replied · 20 December 2024
Hello Colin, thank you for taking the time to leave a review. Great to hear of your experience and that you would recommend us too. We'll pass your kind words over to Luke, Sue, Damien and the Caterham Hill team.
★★★★★ 5/5
GoogleThank you Park & Bailey for a fantastic service. From the moment we met the branch manager Chris, we knew we were in good hands. It's been 18 years since we sold a property so we really appreciated the support and experience. Luke, Mark, …
Jackie · 17 September 2025
Agent replied · 22 November 2024
Hello Jackie, we appreciate you taking the time to leave a review. Great to hear of your positive experience when selling with us. We'll share your kind words with Chris, Luke, Mark, Harry, Lyn and the Caterham Hill team.
★★★★★ 5/5
GoogleExcellent Agents. All staff I had dealings with were very efficient and most helpful all the way through the sale. I was updated regularly by email and phone with details of viewings, offers and progression to completion date. Highly recommend using this company.
Ann · 6 October 2025
Agent replied · 11 October 2025
Hello Ann, we appreciate the review. Thank you for sharing your positive experience. Great to see you would highly recommend us. We'll pass your comments over to the Caterham Hill team.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
