Park & Bailey Caterham reviews

★★★★★ 5/5

Google

Park & Bailey managed the sale of our rental property in Caterham. Chris and the team are all great and made it very easy. We live 250 miles away and didn't have to make a single journey back to our property during the transaction, they …

Pete · 17 September 2025

★★★★★ 5/5

Google

Stacy S has been so helpful and responsive althrouhout the process. Which has been especially appreciated since this is my first home away from my childhood home. …

Lauren · 22 February 2026

★★★★★ 5/5

Google

Big thank you to all the staff at Park and Bailey for assisting my family with our purchase. Damien and Mark were both great and explained the process clearly and was always contactable. Damien also gave us great assistance setting a …

Sanith · 8 October 2025

★★★★★ 5/5

Google

Amazing service right from the start. Changed estate agents a few months into our sale and couldn’t have made a better decision. Luke and Mark were always helpful and friendly and on hand with such speed. Once sold Damien was informative …

Emma · 30 September 2025

★★★★★ 5/5

Google

Park & Bailey were first class from start to finish. When Chris first came round to view our property there was no pushy sales pitch just a chat about what Park & Bailey could offer and they didn't disappoint. The property was correctly priced after consulting with us and viewings were lined up ready for the open day and they managed to get the right type of people through the door as the property was sold pre-marketing. After the sale some Agents would move on but Chris and Mark assisted us with our onward purchase and were then available to provide guidance and advice throughout the process even on moving day. Even when there were bumps in the road with our purchase there was no pressure to get us to proceed so as to get the sale on their books unless we were happy and satisfied to go ahead with our onward purchase. Having Park & Bailey to hold our hand throughout the process was invaluable and I can not recommend them strongly enough!

David · 1 January 2026

★★★★★ 5/5

Google

I would happily recommend Park & Bailey. I have been really pleased with the service of their Caterham on the Hill branch throughout the sale of our house. We lost a buyer and the team were straight back on the case to find a new buyer. Special thanks to Luke, Mark & Siobhan for their patience and guidance.

Jordana · 16 March 2025

★★★★★ 5/5

Google

We have had a really positive experience finding our first home with Park & Bailey. Luke has been very responsive and helpful throughout the process so far, and if ever he is unavailable then the rest of the team are more than happy to help! We would definitely recommend Park & Bailey and Luke to anyone looking for a new home.

Annabelle · 4 February 2025

★★★★★ 5/5

Google

Jodie Hoggarth was fantastic - always on hand to help and a real pleasure to deal with. Super efficient meaning we are in our new dream home in time for Christmas!

Claire · 20 December 2025

★★★★★ 5/5

Google

My husband and I recently purchased a flat through Park & Bailey - Harry, a new member of staff, was excellent, he showed the property very professionally. Following our offer being accepted we worked with Luke and Mark, again very …

Jayne · 16 September 2025

★★★★★ 5/5

Google

Timely responses from the progression team, special shout out to Damien for the prompt responses.

Sinduya · 30 April 2026

★★★★★ 5/5

Google

Luke and the team have been fantastic from start to finish. The viewings set up to sell our house happened really quickly as did an offer. The team understood what we wanted in a house we were looking to buy, and arranged numerous viewings for us until we found the one we wanted. Thank you so much.

Sarah · 16 March 2025

★★★★★ 5/5

Google

Alex and Jonathan were excellent. Clear and responsive throughout me buying my first home. Thanks

Ben · 20 April 2026

★★★★★ 5/5

Google

Everyone at park and Bailey is so friendly and helpful. We’ve had such a positive experience with them all since moving in to our home. We even pop in just to say hi and have a chat with them. Could not give any more of a positive review about these guys!

Alice · 16 July 2026

★★★★★ 5/5

Google

I recently had a fantastic experience buying a property through Park & Bailey. Luke was incredibly helpful and knowledgeable throughout the entire process. He was always available to answer my questions and provided excellent guidance. His …

Kive · 30 September 2025

★★★★★ 5/5

Google

I would like to say a huge thank you to the team at Miller Metcalf. Everyone was so professional and no matter who picked up the phone, they knew all the details about my property. I was always able to get through to someone straight away and my house sold in a matter of weeks. Thanks to the Miller Metcalf team, I would 100% recommend them!

Danielle · 16 March 2026

★★★★★ 5/5

Google

I can’t recommend Park & Bailey Caterham enough. We had a difficult sale, but Luke and the team were incredibly supportive throughout the whole process. From getting our property marketed to securing a sale, their professionalism and …

Nicola · 16 September 2025

★★★★★ 5/5

Google

Havent managed to find our dream property with Park and Bailey yet. However Jessica is very good at reccomending properties and being in steady communication with me. Was very informative at a viewing we attended. Hoping to find our dream property with them soon!

Hannah · 2 July 2025

★★★★★ 5/5

Google

Park and Bailey have been absolutely amazing! They sold our house faster than we ever thought possible. Before we were even on the market, they let us view a property we completely fell in love with, and that gave us the push we needed to sell our first family home. The photos hadn’t even been taken yet, but they were confident our house was just what buyers were looking for. They were right, within a week we’d sold and had our offer accepted on our forever home. All of this happened without any pushy sales tactics, just genuine support. We honestly couldn’t be happier!

Mr · 1 November 2025

★★★★★ 5/5

Google

We recently sold our property with Park & Bailey and had a fantastic experience from start to finish. Mark, the Sales Manager, provided outstanding customer service, professional, approachable, and always willing to answer any questions. Jess, our Sales Consultant, was brilliant throughout the viewings process, with consistent, clear communication and feedback. After the sale was agreed, the team remained diligent with follow-ups to ensure everything was progressing smoothly. Their attention to detail made a real difference. As a seller, I would highly recommend Park & Bailey to anyone looking for a reliable, communicative, and supportive estate agent.

Rosie · 1 November 2025

★★★★★ 5/5

Google

We recently purchased our house through Park & Bailey and couldn't recommend them highly enough. Although we encountered a few delays due to factors outside of their control, the team was absolutely brilliant. They were proactive in chasing updates from all parties involved and kept us well informed. Thanks to this, the entire process went through smoothly, and we managed to complete before our deadline. Great service and a highly professional team.

Demi · 1 January 2026

★★★★★ 5/5

Google

We recently purchased a home through Park and Bailey. Luke who was our point of contact was very professional, friendly and approachable from start to finish. Following our offer being accepted we worked with Sue who was so helpful and supportive in getting the sale over the line. Thanks team ⭐️

Megan · 16 March 2025

★★★★★ 5/5

Google

Park & Bailey recently helped us to sell my aunt's house and made what could have been a stressful process into a straightforward one. I live an hour and a half's drive away so they handled things such as weekly checks on the house and coordinated access to the house for various trade people who were recommended such as cleaners, gardeners etc. Communication at all times was excellent and they were very patient and courteous with my elderly father. The progression team worked efficiently to move the process on and I felt very grateful once the sale was complete. I wouldn't hesitate to recommend.

Jenny · 5 October 2025

★★★★★ 5/5

Google

We bought our first house through Park and Bailey and the experience we had with the sales co-ordinator, Sue, was fantastic. Our sale was delayed due to factors outside of our control, Sue was a huge support in moving the process forward. She was extremely dedicated, communicative and reliable and it was such a relief to know we had her there.

Meaghan · 19 August 2024

★★★★★ 5/5

Google

We recently sold our house with Park & Bailey. Our experience was very positive and we felt they worked hard to get us the best price and kept us regularly updated. A special thank you to Luke Burley and Damien in progressions for their invaluable help.

Katie · 16 March 2025