Trusted Agent profile · Caterham on the Hill
Verified
★★★★★
252 reviews across 1 platform
41 High Street, Caterham on the Hill, CR3 5UE
Park & Bailey's office in Caterham on the Hill, at 41 High Street, is rated 4.8 out of 5 across 252 reviews on 1 platform, including 252 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards, one of two awards Park & Bailey won in 2026.
The Trusted Agent 2026 results for Park & Bailey, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Caterham on the Hill office, from every platform, shown as written. First names only.
5/5
GoogleA dedicated team, who kept me updated every step of the way. Buying a house in this market hasn't been easy, but it would have been a whole lot harder without the P&B team.
Hello Simon, thank you for the review. We are pleased to hear about your positive experience when dealing with the Caterham Hill team, we will pass your comments over.
5/5
GoogleThese guys were fab. So professional and so supportive from start to finish. Was impressed after the first meeting with regards to price and how to market my property. …
Hello Alison, thank you for taking the time to leave a review. We are pleased to hear you had a positive experience, we'll pass your kind words over to the Caterham Hill team.
5/5
GoogleI used Park & Bailey (Caterham on the hill) for the sale of my house. After having suffered other estate agents I found this team a breath of fresh …
Hello Paul, thank you for taking the time to leave a review. We are pleased to hear you had a positive experience, we'll pass your kind words over to Ginette and the Caterham Hill team.
5/5
GooglePARK AND Bailey were fantastic from start to finish. We used park and Bailey as they previously were great when I rented my flat out and they didn't dissapoint when it came to selling my flat. …
Hello John, thank you for the review. We are happy to hear about your experience and will pass these comments to the team.
5/5
GoogleWe missed out on a lovely property in a development we were keen to buy in, however a client of Park and Bailey were buying a property via them but selling their property in the same development via your move, as soon as Park & Bailey got …
Hi Lauren, thank you for the great review, we are pleased to hear you were happy with the services we provided. Do please keep us in mind for any future property needs you may have.
5/5
GoogleWe found the team at Caterham good to deal with and very personable. At the end of the day they were successful in finding us a suitable buyer and facilitated our move to a new home,. Many thanks!
Hello Andrew, thank you for the review. We are pleased to hear about your experience when dealing with the Caterham Hill team.
5/5
GoogleI have used Park & Bailey twice now and on both occasions the team have been courteous and professional throughout, keeping me updated on all aspects of sale and purchase. Would recommend.
Hello Laurence, thank you for taking the time to leave a review. We are pleased to hear you had a positive experience, we'll pass your kind words over to the Caterham Hill team.
5/5
GoogleThis has been my best experience of dealing with an estate agency ever. They have been friendly, helpful, responsive, always available to answer questions or deal with issues and extremely pleasant to work with. …
Hello Maggi, thank you for taking the time to leave a review. We are pleased to hear about your positive experience when dealing with the Caterham Hill team, we will pass your comments over.
5/5
GoogleI've got in touch with Park & Bailey from a sales point of view. I was after some properties in the area and got in touch with Alex who was really friendly and professional throughout. Thank you!
Thank you for the review Lilly, happy to hear you had a good experience when dealing with us.
4/5
GoogleWe received excellent service from our vendor’s estate agent, Park & Bailey, Caterham branch. They facilitated a smooth move procedure. Thank you.
Hello Richard, thanks for the review. We'll pass your kind comments over to the Caterham Hill team.
5/5
GoogleThe assistance I received from the whole team at Caterham on the Hill, at a difficult time in my life was very supportive and understanding. Were professional at all times, kept me informed and up to date with every thing …
Hi Bonita, we were very happy to assist you. It's great to hear positive feedback and we are pleased you had a good experience with us. Thank you.
5/5
GoogleBrilliant service my sales took 11 months to go through but I was kept in the loop every day by sue outstanding customer service
Hello Kevin, thank you for taking the time to leave a review. We will pass your kind words over to the Caterham Hill team.
5/5
GoogleFantastic service - even in the midst of the pandemic ! Great service throughout from Chris, Luke, Mark and the sales team. Equally so …
Hello Steve, thank you for taking the time to leave a review. We are pleased to hear about your experience when dealing with our Caterham Hill office. We will make sure we pass your comments to the team.
4/5
GoogleAll the staff at the branch were brilliant during what proved to be a long, difficult, drawn out sale. They actually do what they say! Professional and efficient - Wouldn't hesitate to recommend them. Thank you
Hi Debbie, thanks for the great review, we are happy to hear that you would recommend us. Thank you.
5/5
GoogleMark Geddes and all the staff at Park & Bailey,Caterham on the Hill office provided us with an excellent service when we recently bought our house.
Hi Phil, thank you for the review and comment regarding your recent house purchase. We wish you luck in your new home.
5/5
GoogleVery helpful service especially with our case which went on for several months. Supportive and informative all the way.
Hello James, thank you for the review. We are pleased to hear about your positive experience, we will pass your comments over to the team.
5/5
GoogleExcellent support from first visit to completion. Very efficient and polite and always ready to help. Would highly recommend.
Hello Carole, thank you for taking the time to leave a review. We'll pass your kind words over to the Caterham Hill team.
5/5
GoogleExcellent service, friendly staff and sold our property quickly.
Hello David, thank you for taking the time to leave a review. We are pleased to hear you had a positive experience, we'll pass your rating and kind words over to the Caterham Hill team.
5/5
GoogleLiam, the current manager of this branch has a good team and leads it well. the sales team were professional and helpful, particularly 'Josh' one of the latest members of staff. …
Hi Tim, thank you for the review. We are happy to hear of your experience with us and that you have and will continue to recommend us.
5/5
GoogleExcellent and friendly team, regular communication updates. This is the second time using P&B, will definitely use them again, if we ever move.
Hello Lisa & Daniel, thank you for the review. We are pleased to hear about your positive experience when dealing with the Caterham team, we will pass your comments over.
5/5
GooglePark & Bailey were very professional and are very reliable and responsive to our terms. Quick sale with no issues.
Thank you for leaving a review Gary. We are pleased to hear you had a good experience when dealing with Caterham Hill.
5/5
GoogleVery efficient and friendly people.
Hello Mary, thanks for the review. We'll pass your kind comments over to the Caterham Hill team.
5/5
GoogleCouple of teething issues to start with but more than made up for with a lot of hard work from the team. Great service.
Hi Stephen, thank you for the 5 star review. Good to hear you had great service from the team.
5/5
GoogleMark Geddes and June Glazebrook have been fabulous. An asset to the team!
Thank you for the review Meena, we will pass your comments to the Caterham team.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Park & Bailey's Caterham on the Hill office has 252 reviews across 1 platform: 252 on Google.
Park & Bailey Caterham is rated 4.8 out of 5 across all 252 reviews, and 4.8 out of 5 on Google from 252 reviews.
Yes. In The Trusted Agent 2026 awards: Park & Bailey, Caterham on the Hill won Gold; Park & Bailey, Coulsdon won Platinum.
Park & Bailey Caterham, 41 High Street, Caterham on the Hill, CR3 5UE.
