Trusted Agent profile · Caterham on the Hill
Verified
★★★★★
252 reviews across 1 platform
41 High Street, Caterham on the Hill, CR3 5UE
Park & Bailey's office in Caterham on the Hill, at 41 High Street, is rated 4.8 out of 5 across 252 reviews on 1 platform, including 252 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards, one of two awards Park & Bailey won in 2026.
The Trusted Agent 2026 results for Park & Bailey, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Caterham on the Hill office, from every platform, shown as written. First names only.
5/5
GoogleWe've recently completed on the purchase of a property in Caterham and the support we received from Park and Bailey, right the way through the process, was amazing. From taking into consideration our requirements for potential properties, …
Hello Tom, thanks for taking the time to leave a review. We'll pass your kind comments over to the Caterham Hill team.
5/5
GooglePark & Bailey have been helping us buy our home for the last 6 months, they’ve been brilliant from start to finish and we’ve been so grateful to Fionn for all of her incredible hard work and constant liaison with various solicitors.
Hello Abi, thanks for the review. We'll pass your kind comments over to Fionn and the rest of the Caterham Hill team.
5/5
GoogleGreat customer service through, mainly from Mark and Damien - kept things moving, kept comms going and removed a whole load of the stress of getting to exchange. Highly recommend!
Hello Alex, thanks for leaving a review. We'll pass your comments over to Mark, Damien and the Caterham Hill team.
5/5
GoogleIf you want a friendly, professional service use Park and Bailey. They really listen to their clients, keep in touch and provide excellent customer service. Their progression team is fantastic and I can honestly say that our move has been managed so well we couldn't have asked for more.
Hello Emma, thank you for taking the time to leave a review. We are pleased to hear you had a positive experience, and we will pass your kind words over to the Caterham Hill team.
5/5
GoogleI purchased my house through Park and Bailey some years ago and was very pleased with their service. I have just had the need for a valuation, prior to a refurbishment and asked if they could advise on finished value. One of their team …
Hello Tom, thank you for taking the time to leave a review. We are pleased to hear you had a positive experience and look forward to assisting with your sale, we'll pass your kind words over to the Caterham Hill team.
5/5
GoogleEveryone I have dealt with in this company has been polite, professional and efficient. It has been a great experience selling my house through Park and Bailey. I wholeheartedly recommend this company to anyone wanting to buy or sell their home. Chris, Kay, Alex and Ginette are lovely people to deal with. Many thanks.
Hello Lesley, we appreciate you taking the time to leave a review. We will pass your rating and comments over to Chris, Kay, Alex, Ginette, and the Caterham Hill team.
5/5
GoogleSo happy we used Park & Bailey for the sale of our house. We had been struggling to sell it with another agent so moved over to Park & Bailey and they had it sold within 2 weeks because they had the experience and strategies needed and were …
Hello Joanna, thank you for taking the time to leave a review. We are pleased to hear you had such a positive experience, we'll pass your kind words over to Luke and the Caterham Hill team.
5/5
GoogleWe are completing on our first property buy tomorrow. P&B have been exceptional from start to finish. They were always there before us when visiting the property, willing to work around our schedule, and responded to all emails and phone …
Hello Sam, thank you for taking the time to leave a review. We are pleased to hear you had a positive experience, we'll pass your kind words over to Luke, Mark, Ginette, Sue and the Caterham team.
1/5
GoogleDon’t normally leave reviews as never have had such a bad experience. We viewed a property and knew straight away we wanted to rent. Offered the asking price which was then a waiting game (slow to get back to us). We got news our offer had …
Dear Max We are sorry to have received notification of your review - we endeavour to … More
5/5
GoogleWe recently purchased our new home through Park and Bailey in Caterham. The team in the Caterham on the Hill branch were fantastic. Alex and Kay helped us find our new home and kept us informed of everything that was coming on to the …
Hello Sarah, thank you for the review. We are pleased to hear about your positive experience when dealing with the Caterham branch, we will pass your comments over to Alex, Kay, and the rest of the team.
5/5
GoogleA decade ago, we bought our first home through Park and Bailey's branch in Caterham on the Hill so when we wanted to upsize our first thought was Park and Bailey. We were selling and buying through them during the pandemic, from the start …
Hi Daniel, thank you for taking the time to leave a review. We are happy to hear you had a good experience when selling and buying through Caterham Hill.
5/5
GooglePurchased our first flat with Park & Bailey and finally completed this week. The team were helpful and did their best to find answers when they didn’t know right away. Thank you.
Hello Annie, thanks for the review. We'll pass your kind comments over the Caterham Hill team.
5/5
GoogleWe changed our letting agent from Connells to Park and Bailey about a year ago. Me and my partner are very pleased with Park and Bailey's service they know exactly how to deal with issues and have been very responsive. Very pleased with the team. Keep the good work up.
Thank you for the review Harry. We are pleased you are happy with the service so far, we will indeed keep up the good work.
5/5
GoogleWe have just exchanged on a house that Park & Bailey were representing and are over the moon. We were kept up to date and was a relatively quick and well managed process. This is particularly impressive considering the amount of house sales …
Hello Nadia, thank you for the review. We are pleased to hear about your positive experience when dealing with the Caterham Hill team, we will pass your comments over to Mark, Luke, Ginette, Sue, and the rest of the team.
5/5
GoogleWe have used Park and Bailey several times over the years and they have always been professional and easy to work with. All the staff are friendly and helpful and they phoned us regularly with updates about the chain progress etc. I would highly recommend.
Thank you Fiona, happy to hear you are pleased with the services of Caterham Hill over the years. We appreciate you taking the time to leave a review.
5/5
GoogleWe had Mark Geddes come and value our property and he was very professional and explained this very well to us as this was our first home sale. He made us feel at ease and was always available to answer any questions or queries we had …
Thank you for the review Stephen, we are happy to hear you had a good experience when selling through us.
5/5
GoogleThe team at Park and Bailey are professional, friendly and really helpful. They worked so hard to make the buying and selling process as smoothly as possible. They are a friendly bunch, listened to us, and always respond to message and …
Hello Lu, thank you for taking the time to leave a review. We are pleased to hear you had a positive experience, and we'll pass your kind words over to Mark, Ginette, and the Caterham Hill team.
5/5
GoogleP&B team has demonstrated high professionalism all the way. They helped to market our house and get high number of viewings, monitor the feedback and found the best buyers. At the same time they have been very supportive with finding our …
Hello Alex, thank you for taking the time to leave a review. We will pass your kind words over to Luke, Alex, Kay, Ginette, and the rest of the Caterham team.
5/5
GoogleWe have been really pleased with the service that we have received from Park & Bailey Caterham. Luke in particular has been so helpful in our property search - listening to our wish list for our next property and going out of his way and …
Thank you for the review Sarah, we are happy to hear you had a good experience.
5/5
GooglePark and Bailey team Caterham are very professional, friendly makes you feel comfortable and take your concerns into consideration. We met Sam then Kay who were both excellent. My husband made an offer and within minutes they got back to …
Hello Belinda, thank you for the 5 star review. We are pleased to hear about your positive experience when dealing with the Caterham team, we will pass your comments over to Kay, Alex, June, Sam, Mark and the team.
5/5
GoogleI’ve had the pleasure of dealing with Park & Bailey for the past several months and can’t recommend them highly enough. …
Hello Nick, we appreciate you taking the time to leave us a review. We'll pass your kind comments over to the Caterham Hill team.
5/5
GooglePark &Bailey helped me to sell my house, my home but also found us a beautiful house/ home . The whole experience was brilliant, from start to finish team was always …
Hello Marketa, thank you for taking the time to leave a review. We are pleased to hear you had a positive experience with your property sale and purchase, we'll pass your kind words over to the Caterham Hill team.
5/5
GoogleAs a first time buyer they made the whole process so easy for me and kept me informed throughout. So please to have used them. Massive thank you to mark for his hard work in making it happen. Thanks mark
Thank you for the great comments Dan.
5/5
GoogleI take back everything I’ve ever said that was detrimental to Estate Agents! Mark Geddes helped us find our dream home and worked with us to secure it in a relatively short time. It’s such an emotional rollercoaster between finding the …
Thank you for the review Francine, happy to hear you had a good experience when purchasing a property through us.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Park & Bailey's Caterham on the Hill office has 252 reviews across 1 platform: 252 on Google.
Park & Bailey Caterham is rated 4.8 out of 5 across all 252 reviews, and 4.8 out of 5 on Google from 252 reviews.
Yes. In The Trusted Agent 2026 awards: Park & Bailey, Caterham on the Hill won Gold; Park & Bailey, Coulsdon won Platinum.
Park & Bailey Caterham, 41 High Street, Caterham on the Hill, CR3 5UE.
