Trusted Agent profile · Caterham on the Hill
Verified
★★★★★
252 reviews across 1 platform
41 High Street, Caterham on the Hill, CR3 5UE
Part of Park & Bailey - Coulsdon, see every office.
Park & Bailey's office in Caterham on the Hill, at 41 High Street, is rated 4.8 out of 5 across 252 reviews on 1 platform, including 252 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards, one of two awards Park & Bailey won in 2026.
Send Park & Bailey Caterham a message.
The Trusted Agent 2026 results for Park & Bailey, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Caterham on the Hill office, from every platform, shown as written. First names only.
5/5
GoogleWe would like to say a huge thank you to Luke and June and the rest of the team at Park and Bailey in Caterham on the hill for assisting us with buying our new house. Luke was amazing in finding us the perfect house, he regularly kept us …
Hello Rebecca, thank you for the review. We are pleased to hear about your positive experience when dealing with the Caterham team, we will pass your comments over to Luke, June, and the rest of the team.
5/5
GoogleThank you P&B for the excellent service. We'd like to personally thank Mark Geddes for his perseverance and professionalism, and to Kay Jenkins and Fionn Burrows for helping us complete the final stages of the purchase.
Hello Plamen, thank you for leaving us a review. We'll pass your kind comments over to Mark, Kay, Fionn and the rest of the Caterham Hill team.
5/5
GoogleFantastically clear service and communication. Would absolutely use again for buying or selling!
Hello Domenico, thanks for taking the time to review. We'll pass your kind words over to the Caterham Hill team.
4/5
GoogleReally pleased with the service we received from park and Bailey, all staff were friendly and helpful with good knowledge on the local area. We dealt with Mark on most occasions and he was great, so polite and nothing was ever too much trouble. Would definately recommend.
Thank you for the review Amanda.
5/5
GoogleWe received excellent service from Park & Bailey. We were able to sell our property quickly with their experience & advice. We were also very impressed with how available they made themselves to answer questions and keep us updated on progress. Highly recommend.
Hello Rebecca, thanks for leaving a review. Great to hear you would highly recommend us. We'll share your comments with the Caterham Hill team.
5/5
GoogleBoth the Sales and Progression Teams are brilliant. Customer services and follow-ups were great. Highly recommended.
Hello Mel, thanks for the 5-star review. Great to see you would highly recommend us. We'll pass your feedback over to the Caterham Hill team.
5/5
GoogleThis is the second time we have used Park & Bailey and on both occasions we have received exceptional service. …
Hello Matt, we appreciate you taking the time to leave a review. Thank you for sharing your positive experience, it's great to see that you would highly recommend us. We'll pass your comments over to Chris, Mark, Luke and the rest of the Caterham Hill team.
5/5
GoogleBrillant estate agent to deal with
Hello, thank you for your review of our team. It is greatly appreciated!
5/5
GoogleAlex Mitchell has been brilliant in helping me finding my new house and has been great in keeping me informed of progress. We were having challenges securing conveyancing services and she quickly put me in touch with a legal firm who, in …
Thank you for the comments Neil, happy to hear you had a good experience when dealing with Alex.
5/5
GoogleVery pleased with the service we received from Luke at Park & Bailey, all the team were always happy to help & very efficient. I would definitely recommend there services & would use them again the future!
Hello Nicola, thank you for the review. Great to hear you would recommend our services. We'll share your comments with Luke and the rest of the Caterham Hill team.
5/5
GoogleThroughout the entire process of selling my mother’s house Park & Bailey were absolutely superb. Efficient, friendly, helpfully, excellent communication, good advice. I couldn’t have asked for a better service. Thank you, Chris, Mark, Luke & Damien.
Hello Caroline, thanks for the review. Great to hear of your positive experience. We'll pass your kind comments over to Chris, Mark, Luke Damien and the rest of the Caterham Hill team.
5/5
GoogleThe whole team were very helpful and professional during a very difficult time for me. The open day was handled by Alex whilst I was away which resulted in a sale within a couple of days to a lovely local family. Sue kept me up to date with …
Hi Kate, we appreciate the review. We are pleased to hear that you had a good experience with us and that you would use our services again. Thank you.
5/5
GoogleVery impressed with this estate agent. The sale of our house went smoothly thanks to Mark for always being there answering any questions or queries we had along the way. Will definitely be recommending to friends and family.
Hello Jonathan, thank you for the 5 star review. We are happy to hear you had a good experience when selling through Caterham Hill.
5/5
GoogleCourtney was delightful! She knew what I was after only after a few moments of meeting her and was very helpful in handling the process of finding my new home and made sure everything …
Hello Chloe, thank you for the 5 star review. We are pleased to hear about your experience when dealing with our Caterham Hill office. We will pass your comments to Courtney, Josh, and the team.
5/5
GoogleWe recently sold and bought through Park and Bailey and highly recommend them as agents. …
Hello Rich, thank you for the 5-star review. Great to hear you would highly recommend us. We hope you enjoy your new home. We'll pass your kind words over to Damien and the Caterham Hill team.
5/5
GoogleThis was our first time selling a property and we had a great experience with Park & Bailey. Mark was very professional and helpful when coming to valuate our property and …
Hi Jodie, thank you for taking the time to leave a review. We are please to hear you had a good experience selling a property through our Caterham Hill branch.
5/5
GoogleReally great experience. They sold the house before it went up on Rightmove and were fantastic at keeping us informed on the chain progression. They really couldn’t have done anything more. Highly recommend!
Hello, we appreciate the review. Great to hear of your experience and that you would highly recommend us. We'll pass your comments over to the Caterham Hill team.
5/5
GoogleWe would like to thank Mark and the team at the P&B office in Caterham on the Hill for assisting us during the purchase of our first house. …
Hello Kitazono family, thank you for taking the time to leave a review. We are pleased to hear about your positive experience when dealing with the Caterham Hill team and will pass your comments over.
5/5
GoogleMark has been exceptionally brilliant, helpful, supportive and very professional throughout our house purchase. We do not hesitate to recommend this agency to anyone. Please keep up the good work!!!.
Hello Joel, thank you for taking the time to leave a review. We are happy to hear about your experience and will pass these comments to Mark and the team.
5/5
GoogleWonderful team at Park & Bailey who are always on the other end of the phone if you need them! We purchased a house from them and was supported every step of the way including after completion. Luke even dropped off some missing keys to us after work hours!
Hello Chrissie, thank you for leaving us a review. We'll pass your kind comments over to Luke and the rest of the Caterham Hill team.
5/5
GoogleGreat service from Park and Bailey. Helped get our sale over the line in a difficult market. Kept in touch at all times. Would use again.
Hello John, we appreciate the review. Thanks for sharing your positive experience. We'll share your kind words with the Caterham Hill team.
5/5
GoogleI was very impressed with the excellent service and all the help I received on the purchase of an apartment in Caterham. I cannot praise them too highly. Thank you to all the staff especially Sue.
Thanks Vivienne, happy to hear your received excellent service. We hope you enjoy your new home!
5/5
GoogleThe whole process from enquiry to sell, marketing, selling, making an offer on my new property, the onwards process once I received an offer and moving to another property, was a team effort, everyone contributed along the way. I was …
Hello Jane, thanks for taking the time to leave us a review. We'll pass your kind comments over to the Caterham Hill team.
5/5
GoogleI can highly recommend Park and Bailey. Mark handled the sale of my house, and throughout the process was friendly, efficient and communicative. Once a sale had been agreed and I'd found another property, the Sales Progression team took …
Hello Sally, we appreciate you taking the time to leave a review. We'll pass your kind comments over to Mark, Damien and the rest of the Caterham Hill team.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Park & Bailey, Caterham on the Hill won Gold; Park & Bailey, Coulsdon won Platinum.
Send Park & Bailey Caterham a message.
