Trusted Agent profile · Caterham on the Hill
Verified
★★★★★
252 reviews across 1 platform
41 High Street, Caterham on the Hill, CR3 5UE
Park & Bailey's office in Caterham on the Hill, at 41 High Street, is rated 4.8 out of 5 across 252 reviews on 1 platform, including 252 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards, one of two awards Park & Bailey won in 2026.
The Trusted Agent 2026 results for Park & Bailey, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Caterham on the Hill office, from every platform, shown as written. First names only.
5/5
GoogleSuch a good decision to sell my house through Park & Bailey. From day 1 I felt confident I had made the right choice. Their knowledge of the local area was excellent and their advice about marketing and pricing my home accurate. I quickly …
Hello Sarah, we appreciate the review. Thanks for sharing your positive experience when selling with us. Great to hear you'd highly recommend us. We'll share your kind words with the Caterham Hill team.
5/5
GoogleIn my search for a new home Mark Geddes has been my go to person. He makes me feel like I'm his only client. He always contacts me when new properties come onto the market to ensure I'm one of the first people to view them. He is truely professional and has definitely gone above and beyond to help me find my dream home.
Thank you Charlotte, happy to hear you had a good experience finding your dream home with us.
5/5
GoogleI can’t fault any of the team at Park & Bailey from the first stage of them marketing our property to finding a suitable buyer that resulted in a very quick & smooth sale. I would highly recommend them.
Hello Tina, thanks for the review. We appreciate you sharing your positive experience and great to see you'd highly recommend us. We'll pass your feedback over to the Caterham Hill team.
5/5
GoogleThe team could not have been more helpful especially Luke who has been both professional and supportive. It’s not just about the sale, they genuinely care to find the best ft for you. The whole team take the time to know you and make you feel both confident and comfortable, thank you, I would highly recommend and use again.PositiveResponsiveness, Quality, Professionalism, Value
Hello Maria, thank you for the 5 star review. We are pleased to hear about your experience when dealing with our Caterham Hill office. We will pass your comments to Luke and the team.
5/5
GoogleI would recommend Park & Bailey. Staff were very helpful with any problems and Sue gave an excellent service in selling my mothers home.
Hello Annette, thank you for the review and recommendation. We'll pass your feedback over to Sue and the rest of the Caterham Hill team.
5/5
GoogleI had a great experience with Bridgefords while renting a place in Durham. The whole process was smooth and well handled. …
Thank you for sharing your positive experience with us! We are delighted to hear that our team, especially Carrie and Gavin, provided you with excellent support and professionalism during your rental process. We appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team.
5/5
GoogleWe cannot recommend Park and Bailey enough. They have been fantastic through this whole process and we would have been infinitely more stressed without them. The entire team were kind, lovely and so efficient but special mention has to go …
Hello Victoria, we appreciate you taking the time to leave a review. Great to hear you would recommend us. We'll pass your kind comments over to Sue and the Caterham Hill team.
5/5
GoogleVery impressed with the service we received from the team. Mark helped us find our dream home after searching for what felt like eternity. June and Mark was always there if we needed advice or over come any hurdles that appeared all the way until we completed. I will certainly be giving them a call if we ever decide to move again.
Thank you for the comments Simon.
5/5
GoogleThe guys a Park & Bailey (Chris, Marlk and Luke) have been amazing to work with. A stressful process at times, that they have made as easy and straightforward at possible and also helped manage expectations all round. Thank you for …
Hello Jemma, thank you for the review. Great to hear of your positive experience and that you would 100% recommend us. We'll share your kind comments with Chris, Mark, Luke, and the rest of the Caterham Hill team.
5/5
GoogleHaving bought our first house with Park and Bailey in 1976 (£11,000) we were pleased to find ourselves back with them in 2025. We had a lovely afternoon with Jessica who took us to view three properties on …
Hello Peter, thank you for taking the time to leave a review. We appreciate you sharing your positive viewing experience. We'll pass your kind words over to Jessica the rest of the Caterham Hill team.
5/5
GoogleVery impressed with the service we received from the team. Mark helped us find our dream home after searching for what felt like eternity. June and Mark was always there if we needed advice or over come any hurdles that appeared all the way until we completed. I will certainly be giving them a call if we ever decide to move again.PositiveResponsiveness, Quality, Professionalism
Thank you for the comments Simon.
5/5
GoogleFriendly, very helpful staff. Nothing is too much trouble and they are always willing to help however small the query. Everything was done to ensure the move went as smooth as possible.
Hello Sarah, thanks for taking the time to leave us a review. We'll pass your kind comments over to the Caterham Hill team.
5/5
GoogleHave had a very good experience with Park & Bailey. We are first time buyers and they have been very helpful, friendly and professional. They were always available to answer questions and have consistently kept us informed with the process. I would highly recommend! Thank you for your help - especially Ginette & Luke!
Hello Ella, thank you for taking the time to leave a review. We are pleased to hear you had a positive experience, and we'll pass your kind words over to Ginette, Luke and the Caterham Hill team.
5/5
GoogleThe team could not have been more helpful especially Luke who has been both professional and supportive. It’s not just about the sale, they genuinely care to find the best ft for you. The whole team take the time to know you and make you feel both confident and comfortable, thank you, I would highly recommend and use again.
Hello Maria, thank you for the 5 star review. We are pleased to hear about your experience when dealing with our Caterham Hill office. We will pass your comments to Luke and the team.
5/5
GoogleFrom start to finish, the service received from Park & Bailey has been oustanding. From the initial contact, through the marketing and sale process, right through to final completion, the team have all been outstanding. …
Hello Adrian, we appreciate you leaving a review. Great to hear of your positive experience and that you would recommend us. We'll pass your kind words over to the Caterham Hill team.
5/5
GoogleReally positive experience buying our new home with Park & Bailey. They were accommodating with our requests during purchase, and both the sales and progressions team were approachable and supportive during what is often a stressful process. We'd definitely use Park & Bailey Caterham in future if we thought about selling again.
Hello, we appreciate the review. Great to hear of your positive buying experience. We wish you all the best in your new home. We'll pass your feedback over to the Caterham Hill team.
5/5
GoogleFantastic customer service from all the team at the Caterham branch. Communication throughout was excellent and Sue the dedicated Sales Progressor worked tirelessly to get the long chain moving during sticky moments. I can’t than you enough! A
Hello Alicja, thanks for the review. We appreciate you sharing your positive experience. We'll pass your feedback over to Sue and the Caterham Hill team.
5/5
GoogleVery professional and a delightful set of people in the bury branch a big thank you
Hello, thank you for your review of our team. It is greatly appreciated!
5/5
GoogleFive star service from the staff at Park and Bailey. They were very compassionate and sensitive with a difficult move of an elderly parent that had been in the house 58 years. The support and care they took when dealing with my elderly mother as well as myself was superb. They kept us updated and informed at every step that needed to be taken and I would highly recommend the team at the Caterham Branch
Hello Karen, thanks for leaving a review. Great to hear that you'd highly recommend us. We'll pass your kind comments over to the Caterham Hill team.
5/5
GoogleWe bought and sold through Park and Bailey and would like to say a big thank you to Luke, Alex and Kay but especially Mark who was very supportive and always happy to go the extra mile through our rollercoaster journey.
Hello Jaime, we appreciate you taking the time to leave us a review. We'll pass your kind comments over to Luke, Alex, Kay, Mark and the Caterham Hill team.
5/5
GoogleThe whole team at Park and Bailey were so helpful and professional with everything. Any questions I had were always answered straight away and they went over and beyond to ensure customer satisfaction. 100% would recommend this estate agent to anyone looking to buy/sell a property. One of the good guys!!!!!
Hello Graham, thanks for leaving a review. Great to hear you would 100% recommend us. We'll share your comments with the Caterham Hill team.
5/5
GoogleStaff are always polite, helpful and knowledgable. staff also respond to queries in a timely and appropriate manner.
Hello, thank you for your review of our team. It is greatly appreciated!
5/5
GoogleExcellent Service from Park and Bailey Estate Agents I recently had the pleasure of working with Park and Bailey Estate Agents, and I couldn't be more impressed with their professionalism and customer service. …
Hello Joel, we appreciate the review. Thanks for sharing your positive experience and it's great to hear you would highly recommend us. We'll share your kind comments with the Caterham Hill team.
5/5
GoogleExcellent from start to finish.
Hi James, Thank you so much for your five star review! Many thanks, EweMove Sales & Lettings 💚 …
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Park & Bailey, Caterham on the Hill won Gold; Park & Bailey, Coulsdon won Platinum.
