Paul Graham Carshalton reviews

★★★★★ 5/5

Google

Jane and the team at Paul Graham were highly professional and efficient throughout the sales process of my flat. Would highly recommend.

Paul · 26 September 2024

★★★★★ 5/5

Google

Paul Graham handled our house purchase with professional attitude, care and attention. They responded quickly and were always friendly and helpful. Great job many thanks

David · 14 February 2026

★★★★★ 5/5

Google

They were professional and very helpful. They had good advice to give to lead you in the right direction.

Puspa · 24 March 2026

★★★★★ 5/5

Google

Absolutely the best Estate Agents! From the first call we received from Denise to view the property through to completion with Jane it has been absolutely the best experience of buying our first house. I can’t thank Jane enough for all her efforts, she took our calls all the time and her patience is something you don’t find in many estate agents. Most agents ignore you after the offer is accepted but Paul Graham are different and they have guided and helped us through out the process. Jane helped us chase our solicitors as well the sellers solicitors. I’m glad I choose our house through them, the process was made so easy by them. Thankyou so much to the entire team. Definitely recommend them to everyone.

Rukhsar · 10 November 2022

★★★★★ 5/5

Google

Paul Graham sold my late aunty’s house in Carshalton in August 2016. Steve Ash and his team sold the property extremely swiftly and were polite and professional throughout. They gave me prompt and clear information during the process and well thought out advice when necessary. I appreciated this as I don't live nearby and so don't know the local market. I would definitely recommend them to others.

Annette · 7 July 2017

★★★★★ 5/5

Google

We were provided with an excellent and professional service from the moment we contacted Paul Graham. After having a number of problems with another Estate Agent beforehand, we were really looked after and our house was sold in a week! Jane was excellent helping the sale go through efficiently and as quickly as possible. We would highly recommend using Paul Graham, you can't go wrong!

Film · 7 July 2018

★★★★★ 5/5

Google

We had an excellent experience selling our house with Paul Graham Estate Agent. From start to finish, their team was professional, knowledgeable, and attentive. The marketing was impressive, showcasing our property beautifully and attracting the right buyers quickly. Communication was excellent, keeping us informed throughout the process. I’m thrilled with the outcome and highly recommend them for anyone looking to sell their home!

Nicola · 6 November 2024

★★★★★ 5/5

Google

When we were looking at options to sell our property, there were plenty of agents trying to wow us with their glossy marketing materials and promise of a ‘5-star service’. But these agents came up short when it came to in-depth knowledge of the local market and dedicated sales progression. Our sale didn’t go smoothly due to numerous issues beyond our control at the bottom of the chain. Without the dedication of Jane (Paul Graham’s sales progressor) I doubt it would ever have got across the line. While the agents handling the related sale floundered and failed to communicate, she kept a cool head and was in constant touch. Meanwhile, Jack’s knowledge of the local market is unrivalled, and the whole team were helpful and communicative throughout the process. I can’t thank them enough.

Emma · 2 December 2023

★★★★★ 5/5

Google

The team were really helpful and on the ball. All the friendly staff of Tracey, Hannah, Noah and Jack. Jane who helped with the sales was so great at keeping us updated on everything and Steve the manager was really helpful. Thank you all.

Jade · 13 April 2026

★★★★★ 5/5

Google

Very nice people they sold my house in a very quickly . Jane was great through out the selling .

Paul · 27 June 2024

★★★★★ 5/5

Google

Despite hating estate agents, Paul Graham completely changed my mind. Jack, the branch manager, is on it. He’s professional, modern, and actually listens, not your typical “salesy” agent. He runs a great team and everyone that we interacted with was knowledgeable and helpful. But the real secret weapon and what truly made Paul Graham stand out is Jane, the sales progressor. There’s a saying: “time kills deals”, and trust me, Jane doesn’t let that happen. She kept everything moving, chased everyone when needed, and made the whole process so much smoother than my purchase, where I felt like I was doing all the heavy lifting. Honestly, if every agent worked like these guys, estate agents wouldn’t have such a bad name. Highly recommend.

Kumy · 14 April 2025

★★★★★ 5/5

Google

Extremely helpful and very efficient ! All at Paul Graham specially Jane and Hannah !! Thank you

Dr.Raabia · 14 February 2026

★★★★★ 5/5

Google

I had a great experience purchasing with Paul Graham in Carshalton. Absolutely lovely and friendly staff - Denise was very open and competent during our viewing process, Adam helped to find a "golden center" in agreeing the purchase price and Jane lead us to completion as quickly and smoothly as it was realistically possible! Greatly recommend this A team!

Myroslava · 7 July 2019

★★★★★ 5/5

Google

Really great service from Paul Graham! Jack was really helpful and communicated with us throughout the process. They definitely know the local area and would recommend to others!

Anita · 27 December 2023

★★★★★ 5/5

Google

Paul Graham sold our two bedroom terrace house for us, professional and helpful from the outset. We dealt with most members of staff in the office at Wallington and all were very helpful. Jacqui is invaluable as a sales progressor and really helped move things along when there were issues. We've used them before and would use them again, highly recommended.

Emily · 7 July 2017

★★★★★ 5/5

Google

Really great service from Paul Graham! Jack was really helpful and communicated with us throughout the process. They definitely know the local area and would recommend to others!

Anita · 2 December 2023

★★★★★ 5/5

Google

Excellent service from everyone at Paul Graham, from getting a valuation for probate right through to exchange of contracts. Special thanks to Jack, Jane & Hannah. Thoroughly recommend

Amanda · 3 May 2025

★★★★★ 5/5

Google

Flat purchased via Paul Graham was overall a smooth process with timely responses and helpful advice to any queries I had. Thanks to Jane and the team.

Richard · 18 December 2023

★★★★★ 5/5

Google

Steve, Jane and Adam were tremendously helpful throughout the whole process of selling my fathers property. Despite delays and difficulties on our end, they remained understanding, professional and patient throughout. I cannot thank them enough for all of their help. Excellent service and people - I would highly recommend.PositiveResponsiveness, Quality, Professionalism, Value

Sewor · 9 January 2021

★★★★★ 1/5

Google

Initially Paul Graham were impressive for the property purchase. However following a full structural surveyor's report which advised essential major works including roof repair and electrical non-compliance and reporting the roof was nearing end of life, we had to regrettably withdraw our offer. At this point, Paul Graham Carshalton branch rudely told us they would 'remove us from their system' as they 'would not recommend us again', even though we were sensibly ensuring we did not to commit to an unsuitable purchase in view of the above. In response to the comment on 17/7/23 from Paul Graham Carshalton branch: We advised we were withdrawing from the purchase as we had signifant concerns not 'some concerns', from the structural survey report. You emailed to say that the owner would be happy organise the repairs to what you think would satisfy our concerns. This did not address all our concerns in full, which we expressed to you both on the phone and in our withdrawal of offer email, in particular the 'roof nearing end of life'. Since your suggestion that the owner could organise repairs to satisfy our concerns; not including addressing the end of life roof, we have not been in contact with you. How, therefore can you state that we 'then advised that the house wasn’t right' for us and that we 'were looking for a property which was more suited' to us. This is an outright lie. You assume we 'just changed' our 'mind about the property'. This is inaccurate. We have only withdrawn because of the concerns as per our withdrawal email, in particular the roof again being near end of life. The house was a good match and we did not make the decision to withdraw lightly. We also regret that the we were unable to reach a sale; but the roof near end of life was not compatible with our timelines or budget, with or without the vendor's help. We were not to know about the roof near end of life until we did our due diligent survey and we informed you of our withdrawal within a week of us receiving the survery report so as not to cause undue distress to the vendor. Our issue is with Paul Graham's handling of our withdrawal of sale; not the vendor or any other party. We are very dissappointed that Paul Graham does not support buyers who are simply trying to make sensible purchases with due diligence.

Shobana · 19 July 2023

★★★★★ 5/5

Google

Jane was incredibly helpful throughout the process, right from the viewing up until the completion day. It was a pleasure working with the Paul Graham team! Strongly recommend

Rut · 27 October 2023

★★★★★ 5/5

Google

As we all know, selling your home in England can be a fraught and very stressful experience. Steve, Jane and the rest of the team at Paul Graham’s were excellent and very supportive from beginning to end, including a period where an initial buyer pulled out and they had to re-market it. It certainly helps when your estate agent has superior local market knowledge, as can be evidenced by the numerous Paul Graham ‘sold’ boards throughout the Carshalton area. They provide realistic valuations which underpin their pragmatic and knowledgable approach. I for one am certainly glad I trusted the Paul Graham team with my house sale.

Tony · 12 July 2023

★★★★★ 5/5

Google

From the outset the team at Paul Graham were honest brokers. They didn't give the highest valuation of my property but certainly the most realistic, which is why I chose them to sell. That paved the way for a smooth sales process. There was good communication throughout, and i wouldn't hesitate to recommend them.

Richard · 7 July 2019

★★★★★ 5/5

Google

Steve and the team at Paul Graham have been excellent to work with. They have been very grounded in terms of understanding the local market and have been assiduous in follow up. Communication has always been a high priority for them and I felt that our sale was in good hands with people I trusted.

Philip · 7 July 2018