Paul Graham Carshalton reviews

★★★★★ 5/5

Google

Great communication and truly excellent customer service throughout. Jane, in particular, was outstanding. I was extremely stressed at times with the process and the issues that needed addressing, but she kept me fully in the loop and was always proactive in liaising with the seller and solicitors. Her updates and reassurance really helped to ease my anxieties. Hannah was also fantastic and, in Jane’s absence, always went the extra mile to ensure everything continued to run smoothly. If I ever move again, I wouldn’t hesitate to use this team as my agents. Highly recommended!

Sarah · 7 April 2026

★★★★★ 5/5

Google

From start to finish, the team at Paul Graham Carshalton were an absolute pleasure to work with. They are knowledgeable, supportive, practical and genuinely enjoyable to deal with. We previously worked with Paul Graham and chose to several reasons, and once again they exceeded our expectations. On this occasion, they successfully sold our home and helped us secure our property, completing the entire process within just 2.5 months, even spanning the Christmas period. The team were fantastic throughout, managing everything with precision, efficiency and clear communication. We’re incredibly grateful their support and would highly recommend them. Thank you!

Chelsea · 17 March 2026

★★★★★ 5/5

Google

Huge thanks to all at Paul Graham, especially Jane, Steve & Jack for helping us sell our house & move into our new dream home. We really appreciated all of the updates & very good communication throughout the process. Would definitely recommend Paul Graham to anyone in the area looking for help with either selling or buying.

David · 14 January 2026

★★★★★ 5/5

Google

I recently sold a property via Paul Graham and the experience was smooth from start to finish. Steve and the team were amazing!! Hannah looked after the viewings and always contacted me after with buyer feedback, Jane was always at the end of the phone when I needed an update. Would highly recommend!

Emma · 14 January 2026

★★★★★ 5/5

Google

We were purchasing a property through Paul Graham and Jane was amazing! She kept us updated along the way and didn’t mind me calling and asking lots of questions! If I were to sell a property again, I would go with Paul Graham.

Clare · 31 March 2026

★★★★★ 5/5

Google

Would recommend Jack and the team to anyone looking to sell/buy a property. They have been brilliant from start to finish. Super friendly and efficient. Special shout out to Jane for being so on the ball and keeping us all updated. Thanks from the Russells

Katie · 14 February 2026

★★★★★ 5/5

Google

Thank you Jane, Hannah and Tracey for your wonderful service in helping me sell my property in Carshalton. Finally exchanged today and picking up the keys to my dream home next Wednesday. It hasn’t been smooth sailing by any means but I’m …

Laura · 14 February 2026

★★★★★ 5/5

Google

I bought and sold through Jack and Hannah at Paul Graham in Carshalton and I’m so happy I did. Jack was particularly knowledgeable about the area and had a good understanding of the sort of property I wanted to buy. Jane is lovely too. Always on hand on the phone / email to follow up on questions and keep things moving. I can’t recommend the whole team at Carshalton enough. Everyone I dealt with and spoke to were professional, respectful and speedy with their responses. Buying and selling houses can be daunting, but the team made it a cool and calm experience, even with the bumps in the road encountered along the way.

Gemma · 16 January 2025

★★★★★ 5/5

Google

Thoroughly recommend Paul Graham to be your estate agent when you are selling. They showed real interest in the property when they first visited and provided sound advice. We were kept informed about viewings, arranged around our timetables, and were never pressured. Best of all, (and a sign of excellence) was Jane and the team, who really helped with a challenging chain, chasing and dealing with various Solicitors and ensuring that our move happened on the planned day. Thank you

Alan · 6 December 2024

★★★★★ 5/5

Google

I recently sold my house with Paul Graham, and the experience was outstanding from start to finish. After inviting four estate agents to value our home, Jack stood out for his professionalism and transparency. He provided detailed comparisons to other properties they had sold in the area, giving me confidence in the price we wanted to achieve. The results spoke for themselves, within the first weekend, I had 10 viewings lined up and received multiple offers over the asking price! The entire team was fantastic throughout the process. A special mention to Jane, who handled the sale progression and kept me updated at every stage, ensuring everything went smoothly. I couldn’t be happier and would highly recommend Paul Graham to anyone in the local area. Their expertise and dedication made selling my home a stress free and successful experience!

Gemma · 2 December 2024

★★★★★ 5/5

Google

I was incredibly impressed with Paul Graham Estate Agents. After being recommended to them, I was so glad I followed the advice. As a first-time mover in over two decades, the entire process was completely new to me. However, Jack took the time to explain everything thoroughly, which quickly put my mind at ease. The viewings were scheduled efficiently and at times that worked perfectly for me. Once the property went Under Offer, Jane took over the case and worked diligently to progress the sale. Despite some delays in the chain, Jane kept me informed throughout the process, which was greatly appreciated. If you're looking for a reliable estate agent in the Carshalton/Wallington area, I highly recommend Paul Graham. Their expertise, professionalism, and commitment to keeping clients informed made the moving process less stressful that it could have been. Saying that, I'm never moving again!

Kelly · 26 September 2024

★★★★★ 5/5

Google

Professions, responsive and easy to work with. Communication was clear throughout, expectations were managed well and the process was handled efficiently. Would highly recommend! A special thanks to Jane at the Carshalton branch!

Charley · 14 February 2026

★★★★★ 5/5

Google

Paul Graham are fantastic. Really professional the whole way through and stood out among other agencies in the area in just how much they were prepared to go the extra mile. Jane was extremely proactive in driving things through on what was a rather complex chain sale. Also got great help and advice from Steve, Hannah and Teresa. Very reasonable fees too, especially considering the amount of hours that must have gone into our sale. I had no hesitation in recommending them to our neighbours, who are also now under offer with them.

Michael · 27 July 2024

★★★★★ 5/5

Google

AAA Service! Jack, Hannah, Jane and everyone in the team have been absolutely brilliant! During the sale, they were actively communicating with us on the prospective buyers and have given us a lot of informative advice on the sale price, backed by stats and their experience in the area. They handled every property visit professionally and gave us a lot of useful feedback. Jack, Hannah, Tracy, Joe to name a few, were all involved in supporting the process. They were honest and simply great people to consult. During the progress to exchange, Jane and Hannah were extremely helpful in facilitating a smooth chain of communication with the buyer and also seller's agent. Flash forward to today, we have just exchanged and we are looking forward to completing. However, we thought why wait till completion date to write an honest review about people who do great work. Thanks again to the team. Much love x

Eileen · 24 May 2025

★★★★★ 5/5

Google

We recently sold and bought through the Paul Graham team in Carshalton, we dealt with Jack, Hannah and Jane who were all excellent and all went above and beyond. What we really loved was that were fully on our side throughout the process, when some buyers messed us around they put them straight and gave us the best & correct advice. It was reassuring to see and hear that they work for us the sellers and not the buyers to ensure WE got the best result. They then went and found our dream home which we love. We could not recommend the team more! Jack was superb, Hannah was fantastic and Jane was our guiding light throughout the process. Thank you all so much

Jon · 2 December 2023

★★★★★ 5/5

Google

Paul Graham has an amazing team. They did a great job assisting us with the sale of our flat. All staff is well trained and can take over if a colleague is not in when you need him, so you don't have to wait days before you get an email answered. This is what I liked most. I wish I could say the same of our solicitor! They are very reliable and have a lot of experience. A special thanks to Jack and Jane who have been amazing. Elena and Andrea

Elena · 8 October 2023

★★★★★ 5/5

Google

Working with Jack and Jane was an absolute pleasure from start to finish. Their professionalism and helpfulness throughout the entire process were truly commendable. They went above and beyond to ensure that I had a smooth and successful experience. He patiently answered all my questions, provided valuable insights, and guided me every step of the way. I am incredibly appreciative of his expertise and dedication. I highly recommend him to anyone in need of a reliable and trustworthy property agent. Thank you once again for your outstanding service!"

B · 10 September 2023

★★★★★ 5/5

Google

I have just exchanged on an investment property I am buying from them. Overall good experience! The staff there are professional and helpful. This is my first property I bought with a chain, but we managed to make it! Jane is a very good sale processor and Hannah, Tracey and other people I spoke to are also very helpful and nice! I have dealt with many estate agencies over the years but they really stand out! Thank you very much!

S · 1 September 2023

★★★★★ 5/5

Google

Jane Kelly is exceptional in following up and getting the transaction completed.

Biswakesh · 14 March 2026

★★★★★ 5/5

Google

I have just exchanged on an investment property I am buying from them. Overall good experience! The staff there are professional and helpful. This is my first property I bought with a chain, but we managed to make it! Jane is a very good sale processor and Hannah, Tracey and other people I spoke to are also very helpful and nice! I have dealt with many estate agencies over the years but they really stand out! Thank you very much!

Susan · 14 August 2023

★★★★★ 5/5

Google

Paul Graham have been brilliant to deal with for the sale of my dads property. My experience was complicated as I live some 600 miles away but they were incredibly empathetic and helpful. They popped to the house when I needed them to and facilitated access for any visits by prospective buyers and workmen. Would highly recommend them.

Claire · 24 March 2026

★★★★★ 5/5

Google

From valuation to completion, the team were highly professional. I chose Paul Graham, partly on recommendation & the fact that they are a local family run business. I wasn't disappointed. Each team member helped in the successful sale of my property. Jack was clear & honest about the valuation, answering my questions as to how the sale would proceed & then successfully achieving a purchaser. Jane & Hannah continually kept me updated on a weekly basis about the progress of the sale. Jane additionally kept regular contact with solicitors, keeping the sale on track. They were all so kind & helpful. I was so glad I made the right choice.

Glenda · 22 June 2023

★★★★★ 5/5

Google

We've just brought a house through Paul Graham, Carshalton and I wish I'd used them to sell too! They were so lovely throughout, from the first viewing they were down to earth, honest and seemed to really care. Big thanks to Jane for her patience and communication, it made a stressful situation so much easier.

Joanna · 2 November 2024

★★★★★ 5/5

Google

I can not thank Jack Meddings who kindly sold our carshalton property for us. From our first enquiry till the very end he has been amazing, contactable and has informed us every step of the way, I can honestly say it has been stress free for us, I would also like to thank Jane who took over the legal side once jack had sold our property she has been an absolute star dealing with solicitors and the other agents. Would highly recommend Paul graham carshalton with jack and Jane being truly amazing. Thank you so much!

Colette · 6 June 2023