Trusted Agent profile · Carmarthen
★★★★★
236 reviews across 2 platforms
18 Lammas Street, Carmarthen, SA31 3AJ
John Francis's office in Carmarthen, at 18 Lammas Street, is rated 4.7 out of 5 across 236 reviews on two platforms, including 232 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards, one of four awards John Francis won in 2026.
The Trusted Agent 2026 results for John Francis, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Carmarthen office, from every platform, shown as written. First names only.
5/5
GoogleAmazing service from Martynas Krioga, went over and above to ensure the smooth application of my new home. Many many thanks
Thank you for your 5* review. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Feedback and Support Team.
5/5
GoogleThank you Martynas and Ruth fantastic with making our move so easy all the top advice required highly recommended thanks again Martin & lynda
Thank you Martin for your excellent 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.
4/5
GoogleThe experience throughout was pleasant. I was assisted by Martynas Krioga throughout the whole process of getting the property. I moved in from Sheffield so it was not easy for me to come all the way to South-west Wales to view the property. But Martynas recorded a visual tour for me and that was easier to confirm and make a decision. Martynas's assistance helped me to get the property on time and he was also very nice and kind in making me understand everything renting related since this was my first time renting. Thank you for the experience.
Syeda, it’s really lovely to read another great review. Many thanks, Lucy, Customer Relations.
5/5
GoogleWe really like this agent, the team Ruth & Martynas who deal with lettings are like a perfect team. From the start the communication was excellent & we'd already tried another agency at that point so knew what red flags to look for. They rented our property quickly too, they are a consistent firm of people who clearly work hard & enjoy the work they do. We're pretty novice to renting as well but actually found it really easy to navigate with the support of this agent.
Thank you for leaving us your superb 5* review and thank you for your kind words Julia. Best wishes, Lucy, Customer Relations.
5/5
GoogleWe really like this agent, the team Ruth & Martynas who deal with lettings are like a perfect team. From the start the communication was excellent & we'd already tried another agency at that point so knew what red flags to look for. They rented our property quickly too, they are a consistent firm of people who clearly work hard & enjoy the work they do. We're pretty novice to renting as well but actually found it really easy to navigate with the support of this agent.
Thank you for leaving us your superb 5* review and thank you for your kind words Julia. Best wishes, Lucy, Customer Relations.
5/5
GoogleExtremely happy with the service, everything dealt with quickly and efficiently. I am confident with the tenants they have found which gives me piece of mind. Highly recommend Ruth and Martynas.
Michael LEWIS thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations
5/5
GoogleI’m very pleased with the service I received with the letting a rental property of mine. Martynas was very professional and made the process smooth and speedy. Would definitely recommend.
Many thanks for your marvellous 5* review and recommendation Greg. Best wishes, Lucy, Customer Relations
5/5
GoogleVery good service. Recently became a tenant for one of their listed properties. I dealt with Martynas on the rental side and he was extremely efficient and dealt with any queries very quickly. Thanks again
Thanks for the wonderful 5* review! Best wishes, Lucy, Customer Relations.
5/5
GoogleI cannot praise the team at John Francis highly enough with the sale of my house with special mention to Claire Rees who has been exceptional. These were difficult times but they found the right buyer, helped with negotiations and supported everything from start to finish with tremendous dedication and professionalism. Thank you, thank you, thank you. Completely and utterly recommended.
Thank you for your wonderful 5* review! It is great to read your comments and I will make sure they are brought to the full teams attention. Best wishes, Stay safe! Scott @ Customer Relations.
5/5
GoogleAmazing experience made a process of moving in to new house less stressful highly recommend.
Thank you for your kind words! We're thrilled to hear that your moving experience with us was stress-free. Our team is dedicated to providing top-notch service and making your transition to your new home as smooth as possible. Thank you for recommending us! Best wishes, Lucy, Customer Feedback and Support Team
5/5
GoogleCarmarthen Letting agents team were perfect, the process could not have been smoother.thanks Martynas for being so proactive an helpful
Thank you Steven for leaving us your stunning 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleWe recently had a fantastic experience dealing with John Francis Carmarthen in finding our new rental property. They all went above and beyond to help us!! We can’t fault them at all. We highly recommend using they to find your next home either renting or buying.
Many thanks for your marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleRuth & Martynas were great, informative, helpful & lovely to deal with. Thank you both a great welcome to Wales
Thank you Michelle for your glowing 5* review. Best wishes, Lucy, Customer Relations.
5/5
Googlevery pleased with the care and patience that has been showed to us on any questions we posed.looking forward to signing in and become a member of this caring company
We are thrilled to hear that you have had a positive experience with our customer care team! We can't wait to officially welcome you as a member of our company. Thank you for choosing us! Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleI am delighted to share my experience with John Francis Carmarthen Estate Agents, who recently assisted me in selling my house. From the very beginning, their team demonstrated a level of professionalism, expertise, and commitment that far exceeded my expectations. The entire process was handled with utmost care and attention to detail. The team's knowledge of the local market was evident in their strategic approach to pricing and marketing my property. They guided me through each step, providing regular updates and promptly addressing any questions or concerns I had. What truly stood out was their dedication to ensuring a seamless and hassle-free experience. Their communication was excellent, keeping me informed at every stage and ensuring that the sale progressed smoothly. Their negotiation skills were remarkable, resulting in a successful sale that met my expectations. I am particularly grateful for the personalized approach they took, treating me as more than just a client. Their genuine interest in my needs and their willingness to go the extra mile truly made a difference. If you're looking for a team of professionals who are not only knowledgeable but also genuinely care about their clients, I wholeheartedly recommend John Francis Carmarthen Estate Agents. Their exceptional service has left me thoroughly impressed, and I couldn't be happier with the outcome of my house sale. Thank you, John Francis Carmarthen Estate Agents, for your outstanding support and expertise throughout this journey.
Thank you Zain for your wonderful comments and for the 5* review! Best Wishes, Scott @ Customer Care
5/5
GoogleA big thank you to Martynas for being so helpful, nothing was too much trouble. Always pleasant and polite.
Thank you for your kind words, Allison! Martynas always goes above and beyond to provide exceptional service. We appreciate your feedback!
5/5
GoogleWe recently let a property via John Francis Carmarthen and were supported by Ruth and Martynas. We couldn’t have asked for more helpful, patient and enthusiastic letting agents. They were happy to answer all of our questions (there were a lot of them!), and they were incredibly informative every step of the way. We couldn’t recommend them and John Francis Carmarthen enough! :)
Thank you for taking the time to leave us this great 5* review and recommendation Lowri. Kind regards, Lucy, Customer Relations.
5/5
GoogleI recently let a property via Ruth and the team and was thoroughly impressed by the service. JFC are conssumate professionals, handled the whole process thoroughly with a fantastic outcome achieved for all parties. I shall be using their service again - thoroughly recommended.
Many thanks for the fantastic recommendation and 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleThe Lettings Team at John Francis in Carmarthen have been amazing! Our previous let was sold quickly and we needed to move in to our new let within 3 - 4 weeks and Aled and Michelle went above and beyond, to make this possible, for which we are very grateful! Thank you so much!!
Thank you for wonderful and kind 5* review! Our local team are very grateful for the time taken to leave your positive comments. Kind regards, Scott
5/5
GoogleGreat team to deal with, Ruth and Martynas were very helpful and helped to make the move as easy as possible
Thanks lewis james for the excellent 5* review! Best wishes, Lucy, Customer Relations.
5/5
GoogleThank you for your professionalism and help with buying my house. The staff here were fantastic, Toni made sure that the sale was as stress free as possible, and assisted with any enquiries. Thank you
Many thanks for your fantastic 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleDealt with Martynas recently, he was very efficient, friendly and professional, highly recommend
Thanks Rhiannon for taking the tine to leave us your glowing 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleAbsolutely brilliant. Alex and Ruth were so professional through out the process. Nothing was too much trouble and given the time frame that we had which was extremely short it was superb. John Francis you should be proud of the team you have.
Thank you for taking the time to leave us your great comments about our team and thank you for your 5* review! Best wishes, Scott @ Customer Relations
5/5
GoogleBeen looking for rentals around Carmarthen, booked under my fathers name. Dale was pleasant enough to go over and above with every viewing. Great smile on the guy and well articulated.
Thanks for the wonderful 5* review! Best wishes, Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
John Francis's Carmarthen office has 236 reviews across two platforms: 232 on Google, 4 on Facebook.
John Francis Carmarthen is rated 4.7 out of 5 across all 236 reviews, and 4.7 out of 5 on Google from 232 reviews.
Yes. In The Trusted Agent 2026 awards: John Francis, Carmarthen won Trusted Agent; John Francis, Gorseinon won Trusted Agent; John Francis, Haverfordwest won Trusted Agent; John Francis, LAMPETER won Trusted Agent.
John Francis Carmarthen, 18 Lammas Street, Carmarthen, SA31 3AJ.
