Every review we hold for the Carmarthen office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI have recently used John Francis to complete a house purchase, I then subsequently used JF to carry out the letting on my house. Ruth and Aled were excellent, their communication was very good, keeping me updated on the progress of the letting along with arranging for some trades to carry out works before my tenant moved in. Highly recommend the team.PositiveResponsiveness, Quality, Professionalism, Value
Ceri · 27 August 2022
Agent replied · 4 June 2023
Thank you for your wonderful 5* review of our local team. Best wishes, Scott @ Customer Care
★★★★★ 4/5
GoogleA big thank you to Dale and Claire for their patience and always being at the end of an email to respond to my million queries! Sale complete!
Debbie · 12 December 2024
Agent replied · 11 January 2025
Thank you for your lovely review Debbie. Best wishes, Lucy, Customer Relations.
★★★★★ 4/5
GoogleA big thank you to Dale and Claire for their patience and always being at the end of an email to respond to my million queries! Sale complete!
Debbie · 4 December 2024
Agent replied · 9 December 2024
Thank you for your lovely review Debbie. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThe lettings team in John Francis are by far the best agency we have used to find our loving rental property. We were gladly supported by a very welcoming and commendable member of the team, Martynas, who provided us with the utmost information and guidance to finding our property. He very clearly explained the application process to us, which made us feel at ease in what can be a stressful time for many. Nothing was too much trouble and he was always happy to help with enquiries and advice, being just a phone call away. Very friendly and professional team that, from experience, goes above and beyond from start to finish!
Regan · 2 October 2024
Agent replied · 23 October 2024
Thank you for your thoughtful 5* review Regan! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleA hard working experienced team of property professionals. Our experience of JF Carmarthen has been extremely positive over the years having demonstrated high degree of integrity and customer support. Buying or selling can be a very stressful time, but having guidance, advice and an objective view has been reassuring. No undue pressure to reduce asking price or to accept an unreasonable offer in the interest of a quick sale. Always available to conduct viewings. Well done JF Carmarthen
Mark · 5 June 2019
Agent replied · 4 June 2023
Thank you Mark Griffiths for your wonderful 5* review of our John Francis team.
It is brilliant to read that over the years the team have provided and maintained a high degree of integrity and customer support.
Kindest regards, Scott
★★★★★ 5/5
GoogleSometimes moving somewhere by yourself can be a bit daunting however Martynas has been so helpful, friendly and always at the end of the phone when I had questions to ask. Truly thankful and would recommend John Francis (Especially the Carmarthen Branch) - Tiffany.
Tiffany · 28 February 2024
Agent replied · 26 August 2024
Many thanks Tiffany bebbington for your outstanding 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI would like to thank Martyna and Ruth for their work, they were excellent in helping us rent our first home here. I would like to thank the company John Francis for the great team and the way they work, we are very grateful!
Débora · 28 February 2024
Agent replied · 26 August 2024
Many thanks for your amazing 5* review Débora Sbalchiero! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleVery pleasant experience with everyone! Smooth process, professional and always a friendly tone over phone and in person. Thank you to Ruth, Martynas and Rich for all your help with the rental!
Martha · 23 September 2024
Agent replied · 23 October 2024
Many thanks Martha for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleFirst class service. Sold our property through John Francis. They kept us informed throughout the whole process. With accompanied viewings, and with thier recommended conveyancing the process was quick and effortless. Can't recommended them enough.
Aneirin · 14 February 2026
Agent replied · 14 April 2026
Thank you for your review! We are thrilled to hear that you had a first-class experience with John Francis. Our top priority is keeping our clients informed and making the selling process as smooth as possible. Thank you for choosing us, and we appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI started renting a property in Carmarthen for my family and I in August. The support provided by Martynas in helping me to understand the process, as well as his communication with the landlord to keep things on track so I could move in by my desired date was professional and first class. I would recommend reaching out to Martynas at John Francis to see how he can help you with your residential rental requirements in the Carmarthen area.
John · 23 September 2024
Agent replied · 23 October 2024
Thank you John for your excellent 5* review and for taking the time to share your experience. We're delighted to hear that Martynas provided you with excellent support and communication. Your recommendation means a lot to us! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleFrom start to finish the JF Carmarthen team has been amazing; there have been no hiccups, no delays, and there’s been consistently good communication. I’d 100% recommend them.
Special thanks to Dale for being point of contract as well as handling everything so efficiently.
A · 12 November 2023
Agent replied · 26 November 2023
Thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations
★★★★★ 5/5
GoogleFrom my first phone call with Ruth, I was really well looked after with great professionalism and offered loads of help, support and information regarding the let I was interested in.
Martynas handled all the particulars and made handling the details of the letting effortless, and so simple and easy. I'm really grateful to these two, and to John Francis Lettings, for helping me with the ideal rental for me and my family.
Mat · 1 November 2024
Agent replied · 8 November 2024
It’s really lovely to read another 5* review Mat. Your warm opinions are greatly appreciated. Many thanks, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThank you to the fantastic team at John Francis for assisting with our house move and new rental. Rich was professional, friendly and provided a smooth service.
S · 23 September 2024
Agent replied · 23 October 2024
Thank you for leaving us your superb 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleLovely staff here. The communication was very consistent while going through the process of selling my house. Toni dealt with the sale of my house and she went above and beyond to make sure the process wasn’t stressful at all. I would highly recommend the team in Carmarthen! Thanks Toni for all of your help!
Carmen · 6 December 2022
Agent replied · 4 June 2023
Many thanks for your fantastic 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleHighly professional service from the lettings team, with notable service from Richard and Ruth. Sector knowledge reliable and up to date, trustworthy advice and guidance re tenant selection received. Excellent service delivered, twice in succession, thank you.
Deborah · 14 December 2025
Agent replied · 14 April 2026
We are thrilled to hear that Richard, Ruth and our lettings team have delivered excellent service to you twice in a row! Our goal is to provide reliable and up-to-date sector knowledge and trustworthy advice to our clients. Thank you for trusting us with your tenant selection. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI recently let my property with John Francis Carmarthen. The team were very professional and helped make the experience as smooth as possible. Martynas was always on hand to answer any questions and made me feel really supported in the process.
Ceinwen · 25 December 2023
Agent replied · 1 January 2024
Hi Ceinwen! It is wonderful to see your 5* Review and kind comments! Best wishes, Scott @ Customer Care.
★★★★★ 5/5
GoogleSuch a wonderful experience buying a house from this team! They have gone above and beyond so many times. Dale and Claire were always available to help and support. Best of the best!
Cate · 7 August 2025
★★★★★ 5/5
GoogleA massive thank you to Ruth & Aled in organising our new home to rent in Carmarthenshire. The service we received was really professional and a real friendly atmosphere was enjoyed. Throughout the transition we were kept up to date with how things were progressing from start to finish. This is a great company to have as a letting agent. Thank you guys!
Antony · 27 August 2021
Agent replied · 26 August 2024
Wonderful to read such great comments and thank you for your 5* review! Best wishes, Scott @ Customer Relations
★★★★★ 5/5
GoogleMy recent divorce led me to have to look for a rental property. I had not rented for many years so I felt apprehensive. After getting in touch with Martynas and explaining my situation, he gave me hope that with his help I would find a home. I found him to be professional but also considerate and kind. My experience was extremely positive and I would highly recommend using John Francis.
Suzi · 16 October 2024
Agent replied · 23 October 2024
Thank you for taking the time to leave us this amazing 5* review and recommendation Suzi. Kind regards Lucy, Customer Relations.
★★★★★ 5/5
GoogleMoved recently and really grateful for the professional service from John Francis Carmarthen Martynas was great and straightforward with good communication. Will highly recommend.
Okechukwu · 25 September 2024
Agent replied · 23 October 2024
Many thanks for your fantastic 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleA massive thank you to Ruth & Aled in organising our new home to rent in Carmarthenshire. The service we received was really professional and a real friendly atmosphere was enjoyed. Throughout the transition we were kept up to date with how things were progressing from start to finish. This is a great company to have as a letting agent. Thank you guys!
Antony · 4 June 2021
Agent replied · 4 June 2023
Wonderful to read such great comments and thank you for your 5* review! Best wishes, Scott @ Customer Relations
★★★★★ 5/5
GoogleHad a brilliant experience. Got the possession of my house in exactly 2 weeks. Shout out to Richard for his exceptional management.
Abu · 9 October 2024
Agent replied · 23 October 2024
Thank you for taking the time to leave us this tremendous 5* review Abu. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
Googlewe are very new to the UK,initially very much worried for searching and renting a property.JohnFrancis made it simple and easy, yet following its standards.
Special thanks to Martynas for his help and always responsive for our concerns.....
Bhavani · 11 December 2023
Agent replied · 1 January 2024
Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleCant recommend the lettings team at John Francis Carmarthen highly enough, Ruth & Aled are exceptional. We were looking to rent in the area and managed to secure the perfect place thanks to them, they have great local knowledge and excellent relationships with their landlords which really helps. Thank you Ruth & Aled for all your help !PositiveResponsiveness, Quality, Professionalism
Isobel · 27 August 2021
Agent replied · 4 June 2023
Thank you for taking the time to share your experience and for your wonderful 5*'s! Kind regards, Scott @ Customer Relations
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
