5/5
Northwood have been absolutely brilliant in helping us secure our first private rental. They have been providing constant updates and Ruth has been so helpful throughout the whole process.

Trusted Agent profile · Carlisle
Verified
★★★★★
427 reviews across 3 platforms
2 Crosby Street, Carlisle, CA1 1DQ
Part of Northwood, see every office.
Northwood's office in Carlisle, at 2 Crosby Street, is rated 4.7 out of 5 across 427 reviews on three platforms, including 252 Google reviews rated 4.5.
252
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Every review we hold for the Carlisle office, from every platform, shown as written. First names only.
5/5
Northwood have been absolutely brilliant in helping us secure our first private rental. They have been providing constant updates and Ruth has been so helpful throughout the whole process.
5/5
"Ruth is very helpful,..."
Ruth is very helpful, friendly and professional. Fast to respond to enquiries and correspondence. One of the best letting agents I have dealt with!
5/5
Everything went better than expected, Susan was very helpful throughout the process, and kept everything moving forward
5/5
"Ruth has been super helpful..."
Ruth has been super helpful and supportive during our application process to rent a property. We can't wait to move in! Thanks again Ruth!
5/5
Jenna and all the letting
Jenna and all the letting staff I’ve dealt with have all been super helpful and very professional. Highly recommend Northwoods in Carlisle!
5/5
"Jenna and all the letting..."
Jenna and all the letting staff I’ve dealt with have all been super helpful and very professional. Highly recommend Northwoods in Carlisle!
5/5
Susan was fabulous from the moment we voewef the house to all the communication regarding our conveyancer and between us and the seller. First class experience would recommend Northwood to family and friends.
5/5
Have been fantastic throughout the whole process! As first time buyers, would definitely recommend as they've been so helpful to us. Susan has been great in advising us and answering any of our questions. Thank you again!
5/5
Excellent service, Susan is very professional and helpful through out the whole buying process.
1/5
Worst agents known to man, lie through their teeth to keep your money, offload houses to other agents midway through a complaints procedure thinking it will help them, wouldn't touch them with my own large pole , let alone anyone else's, sheer well clear or you will suffer because of them
5/5
Would like to thank Jess for helping me find a house nothing was to much trouble. she knew what kind of property I was looking for and helped me find one . Would recommend northwood to anyone that asked .
5/5
Suze was great. I was so nervous buying my first home but she kept me calm the whole way through and answered any questions I had. Very grateful to her for all her help.
5/5
Everyone in the office is lovely! Thank you to Ruth for all the help with getting my rent/house sorted! I???ll definitely be recommending to others :)
5/5
Been very impressed with Northwood throughout, they were quick and efficient with applications and helped meet a short timeframe to move in. Every single member of staff i have spoken to has been helpful & polite. Definitely one of the best estate agents i have dealt with (and i've dealt with a few!). Great team.
Thank you so much for the kind review! All the best ...Emily:)
5/5
Very helpful staff helping me with viewing and also completing the agreement thanks to Ruth and team
5/5
Really pleased with the service I received from all the staff I was involved with at Northwood. They are very professional and experienced. Always very prompt with any questions I needed answering and any emails which required a response. I would definitely recommend using them with regards to renting a property.
Thanks Vanessa for your lovely review that means so much to us here at the office speak to you very soon. Erica
5/5
I want to say a huge thank you to the letting team at Northwood who helped me to find and secure a place to rent. It was great to know they were able to vouch for me and speak to the landlord about us having a very well behaved dog. After selling our home and needing to find somewhere to rent, everything was very stressful and we were looking for something well cared for but allowed us to have pets. Jenna from Northwood spoke to the Landlord and made this happen. Since moving in, I have been able to communicate with Jenna swiftly and she has resolved small issues with the rental efficiently. We highly recommend Northwood and there great friendly team. Thank you everyone
5/5
Excellent service. Properties inspected regularly. Good check out procedure identifying any problems and seeking resolution quickly. New tenants actively sought as soon as property vacant. Generally on top of the job at all times. Always pleasant and helpful in the office and will get back to you quickly with any answers. Well worth recommending.
Hi Amanda Quinn, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day! Jenna
5/5
The sales team - especially Georgina and Lyndsey, have been brilliant from start to finish. They continued to keep me updated, responded courteously and professionally to any queries and remained friendly throughout. Thank you!!
5/5
A huge thank you to Suze who was so knowledgable and calm throughout. I???m sure she does it every day but but meant a lot to us! 10/10 would recommend Northwood.
5/5
Susan was extremely helpful throughout the whole purchase process. She matched me to my ideal property and was very responsive to any queries I had along the way. Would absolutely recommend.
5/5
We had the pleasure of dealing with Ruth who really backed us and helped us through the process and paperwork. All requests, correspondence and communication were dealt with in a timely and helpful manner. I highly reccomend using Northwood and have had the best experience with this agent thus far. Thank you Northwood and thank you so very much Ruth for your help and persistence with our brand new property.
5/5
I recommend Northwood as a reliable and efficient Estate Agent. Ruth Thompson made this journey easy for me. Good Job!
5/5
First time we???ve used Northwood and they???ve been brilliant. All staff , especially Susan who dealt with our sale were so helpful ,friendly and couldn???t do enough for us.
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Tell us what you need and we'll pass your enquiry to Northwood Carlisle and up to three other top-rated agents near Carlisle.