Trusted Agent profile · Cardiff

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The Letting Station Cardiff reviews

4.8

★★★★★ Excellent

410 reviews across 3 platforms

238 Whitchurch Road, Cardiff, CF14 3ND

The Letting Station's office in Cardiff, at 238 Whitchurch Road, is rated 4.8 out of 5 across 410 reviews on three platforms, including 177 Google reviews rated 4.6.

Google logo

4.6 / 5

177

Reviews on Google

This office

Facebook logo

4.2 / 5

5

Reviews on Facebook

This office

The Trusted Agent logo

5.0 / 5

228

Reviews on The Trusted Agent

This office

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

About The Letting Station Cardiff

We obviously do all the usual things you would expect from a modern estate agent but where we are different is in our approach and expertise in more specialist areas and some of the things we do a little differently. From our unique valuation and new home packs that we give to all our customers to the care and attention we give to marketing every single property with professional photography and copy writing, at The Letting Station you are in great hands. Our branch is ideally located to cover the whole of Cardiff and if you do want a free valuation then please call in to see us, visit the website at www.thelettingstation.co.uk or telephone the team on 029 2002 0880.

Reviews

Every review we hold for the Cardiff office, from every platform, shown as written. First names only.

5/5

The Trusted Agent
Tenant

Best agent ever

It was so nice to have to deal with an agent who you can build an immediate relationship with. His professionalism and approach to real estate is second to none, with great communication skills and a very friendly personality. If I ever have to rent a property, or buy i wouldn't hesitate to contact him first. Thanks Sean!

Samantha · 9 February 2018

5/5

The Trusted Agent
Landlord

Gold street

No fuss and rented my property within a week as always. Always great to work with Sean because I know things just get done. Thanks pm premier

Rod · 14 April 2016

Agent replied · 15 April 2016

No problem Rod, always happy to try to get people in quickly as long as they are the right people! Thanks for the review

5/5

The Trusted Agent
Tenant

House share

Sean found me house share just where I wanted to be, was brill to deal with and helped in every way. Would do business again with him.

Saeed · 15 March 2016

Agent replied · 19 March 2016

Thanks Saeed we hope you are happy in your new home.

5/5

Google

Highly recommend the Letting Station! Sean was brilliant in helping us find a property to let as a professional …

E · 4 October 2020

Agent replied · 28 May 2024

Hi and sorry for the delayed response but we appreciate this great feedback.

5/5

The Trusted Agent
Tenant

Blething close

Been with Sean for 3 years, always happy to help. Also helped me find friends a place. Pleasure to deal with, wouldn't go anywhere else.

Jin · 13 April 2016

Agent replied · 15 April 2016

Thanks Jin, Always a pleasure finding a place for you and your friends. Let us know if you need anything.

5/5

The Trusted Agent
Seller

Pleased as punch

Really pleased with PMs personal approach. Sean was always available to help things run smoothly and I always recommend them to my friends and family.

Alec · 13 March 2016

Agent replied · 16 March 2016

Thank-you for recommending us Alex and we are delighted that you feel you can.

5/5

The Trusted Agent
Tenant

Armoury drive

Sean has always been really efficient with dealing with any issues or enquiries in regards to the property we rent from PM premier properties.

Monica · 22 August 2016

Agent replied · 9 March 2017

Thanks Monica glad you are happy with the service PM Premier

5/5

The Trusted Agent
Tenant

Great service!

As someone who’s new to renting Sean made this whole process super easy! He’s very professional but very friendly, I’ve probably asked him about 6 millions question and he’s been really cool about it. All the staff are really lovely and helpful and I definitely recommend them!

Rokky · 2 March 2021

5/5

Google

The letting station were amazing in helping me to find me new home. A big thank you to Sean. He was great with communication throughout the whole experience. I would highly recommend!

Amy · 13 March 2023

5/5

The Trusted Agent
Tenant

Claude place

I would like to thank Sean of PM Premier for the ongoing support of finding our new home, he has been understanding of my current situation and very friendly yet also professional to deal with, we appreciate your help very much! very happy with the service and would also recommend to others, Thank You.

Mellissa · 22 February 2018

5/5

The Trusted Agent
Seller

Cowbridge Road

Andrew was truly professional and held my hand right the way through the process and would recommend him to anybody I know.

Nick · 3 March 2016

Agent replied · 14 July 2016

Thanks Nick that's much appreciated. PM Premier

5/5

Google

Amazing service from the Letting Station. Needed somewhere to move into ASAP and Sean made that happen quickly (from viewing to moving only 4 days) - fitting in viewings around me and squeezing in last minute. Couldn’t be happier in my …

Amy-Rose · 8 October 2021

5/5

The Trusted Agent
Tenant

Sachville ave

Sean made the process very easy and simple. All the staff are very friendly and I'm very happy with there service.

Dimitris · 27 February 2017

Agent replied · 4 April 2017

We do try Dimitris, thanks PM Premier

5/5

Google

Had a wonderful experience with the Letting Station during our recent first home purchase. Tania couldn't have been more helpful and supportive, the whole process was made so much more comfortable with their good communication and responsiveness. Thoroughly recommend.

Rebecca · 15 March 2022

5/5

The Trusted Agent

Plantagent St

Easy service very helpful and Sean cam in out of hours to help us get sorted. Highly Recommend

Vu · 2 July 2019

Agent replied · 8 December 2020

Thanks Vu and all the best

5/5

The Trusted Agent
Tenant

James court

Sean was very helpful, the process was quick and easy. Would highly recommend great agent and great team at pm premier.

Timothy · 23 December 2016

Agent replied · 23 December 2016

Thanks Timothy and we hope you are very happy in your new home! Happy Christmas

5/5

The Trusted Agent
Tenant

Caerphilly

Arrived in Cardiff from Europe , Sean helpd me find a home. Very happy as other letting agent would not help.

Maria · 26 May 2016

Agent replied · 2 June 2016

Hi Marie Glad we could help, we hope you are very happy in your first home here in the UK

5/5

The Trusted Agent
Tenant

Finally a friendly Agency who make everything a breeze.

When the house i am a tenant in was bought, their agent PM premier became my new landlords. It was a nice surprise when they took control of everything, from Bond transfer to contracts and made it so easy all i needed to do was a few signatures.... finally looking forward to having a managing agent who are effective and efficient and get things sorted. Thanks PM Premier ;-)

Dan · 19 May 2016

Agent replied · 19 May 2016

Thanks for your kind words Dan and I am glad you are loving the service provision. If you need anything at all just let us know.

5/5

The Trusted Agent
Seller

Fully supportive agency

PM Premier were a fully supportive and listening agency to our sale. Happy to recommend them and score them 10/10

Andrew · 17 March 2016

Agent replied · 19 March 2016

Thanks so much Andrew

5/5

Google

Highly recommend this letting station agency, especially Sean for his availability and for helping us find a lovely property! Thank you Sean! From, Fabio

Jasmine · 13 July 2023

5/5

Google

The team at the Letting Station are really professional. Sean has gone above and beyond on several occasions for me. He helped me find somewhere twice at really short notice. Would not hesitate to recommend these guys.

Prashen · 15 March 2022

5/5

The Trusted Agent
Tenant

PM premier: Sean White

Great service. Very helpful and productive. Everything was sorted quickly and effectively. Thank you. Look forward to moving in!

Deb · 5 September 2016

Agent replied · 26 September 2016

Our Pleasure Deb, we hope you are very happy in your new home

5/5

Google

The guys and girls at The Letting Station are reliable, honest and transparent. They responded to any potential issues I had speedily and went out of their way to make sure I was comfortable when moving in. Shaun was generous enough to give …

Jacob · 4 October 2020

5/5

The Trusted Agent

Excellent Service!

I have used PM Premier twice now, once to rent a property for friends and again for myself. Both times Sean has been extremely helpful, friendly and efficient. Any problems. are sorted out straight away - he was a pleasure to do business with! I would highly recommend PM Premier.

Maggie · 11 July 2017

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about The Letting Station Cardiff

What do sellers say about The Letting Station Cardiff?

20 reviews from sellers, rated 5.0 out of 5 on average. For example, Sharon wrote: "We have recently used the letting station to sell my fathers property that was left to us. They may be small but they are very professional nothing is too much ..."

What do buyers say about The Letting Station Cardiff?

8 reviews from buyers, rated 5.0 out of 5 on average. For example, Lola wrote: "When dealing with The Letting Station, every stage has been super professional. I was looking for a property for our portfolio, not only did they help me view ..."

What do landlords say about The Letting Station Cardiff?

27 reviews from landlords, rated 4.9 out of 5 on average. For example, Johnathan wrote: "In addition to my previous comments about PM premier, I would like to single out and offer my up most praise concerning one particular member of staff ..."

What do tenants say about The Letting Station Cardiff?

141 reviews from tenants, rated 5.0 out of 5 on average. For example, Maxine wrote: "From start to finish the Sean was so helpful. The whole process from viewing to moving in took hardly any time at all. The online tool vouch to upload ID etc ..."

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