Trusted Agent profile · Cardiff

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The Letting Station Cardiff reviews

4.8

★★★★★ Excellent

410 reviews across 3 platforms

238 Whitchurch Road, Cardiff, CF14 3ND

The Letting Station's office in Cardiff, at 238 Whitchurch Road, is rated 4.8 out of 5 across 410 reviews on three platforms, including 177 Google reviews rated 4.6.

Google logo

4.6 / 5

177

Reviews on Google

This office

Facebook logo

4.2 / 5

5

Reviews on Facebook

This office

The Trusted Agent logo

5.0 / 5

228

Reviews on The Trusted Agent

This office

Reviews may appear on more than one platform.

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Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

About The Letting Station Cardiff

We obviously do all the usual things you would expect from a modern estate agent but where we are different is in our approach and expertise in more specialist areas and some of the things we do a little differently. From our unique valuation and new home packs that we give to all our customers to the care and attention we give to marketing every single property with professional photography and copy writing, at The Letting Station you are in great hands. Our branch is ideally located to cover the whole of Cardiff and if you do want a free valuation then please call in to see us, visit the website at www.thelettingstation.co.uk or telephone the team on 029 2002 0880.

Reviews

Every review we hold for the Cardiff office, from every platform, shown as written. First names only.

5/5

Google

I've been a renter for 15 years and must say that these guys are some of the best I've dealt with. Bent over backwards to get me in by the date I wanted (even though it was a rush), have dealt with any issues during the tenancy promptly, …

Jamie · 4 October 2020

Agent replied

Hi Jamie It was great to have you in Sachville and are sorry to see you going. We wish you all the very best fro the future. The Letting Station

5/5

Google

I was very lucky to find this agency, sean is incredibly helpful, understanding and awesome, and the rest of the team too is so kind and welcoming. I’d recommend 1000 % !!

I · 13 March 2023

Agent replied

WOW and thanks so much for this! We hope you are very happy in your new home.

5/5

The Trusted Agent
Tenant

Great Service, streets ahead of other agents

Great, friendly agency. I have been talked down to by some other agents in the past but PM Premier are fantastic. They treat both the tenants and landords as equals and just as normal people, very refreshing. Everything highly efficient and completed timely. I will recommend them and use them again in the future.

Martin · 11 August 2017

Agent replied · 12 August 2017

Glad you feel you would recommend us Martin and that your dealings with us have been so positive. Call us if you do need anything

5/5

Google

Incredibly prompt and helpful in their response. Lettings manager Sean White came to my property at the drop of a hat to solve an issue and was exceptionally kind and willing to help.

Chiara · 15 March 2020

5/5

Google

Sean was amazing - he let my flat in 6 hours to the perfect tennant. I just gave him the keys and everyone was done for me. Highly recommended

Leanne · 15 March 2021

5/5

Google

I recently sold my house with the letting station and I couldn't recommend them more highly. They were very professional and lovely. They were very efficient and sold the house very quickly. They were also great during the process of the …

Lauren · 4 October 2021

Agent replied · 7 April 2023

Thanks Lauren. Always great when the sale goes smoothly, especially at the moment with everything Covid has thrown at us. We hope you are very happy in the new place.

5/5

Google

Excellent customer care and very attentive throughout the whole selling process. Thank you Tania, Andrew and the team for all your hard work

Tom · 15 March 2022

5/5

The Trusted Agent
Tenant

Our new flat

So happy today have the keys for our new flat. This my first rental property. Pm premier got me into the flat straight away they were great with every thing and explained it all really well for me. A lot of agents wouldn't help me because of my age and first time renting.

Kyle · 19 April 2016

Agent replied · 19 April 2016

We hope you are very happy in you first home. Glad we could help and just to let you know if you need anything don't be afraid to ask.

5/5

Google

I can’t fault the service that the team has given me since being under them. They are personable, friendly, attentive and have increased satisfaction of where I live. Thank you team!

Ashley · 7 December 2024

5/5

The Trusted Agent
Tenant

Sean White

Sean has been incredibly helpful and is always willing to go the extra mile, he has made us feel welcome in our new flat and already sorted quite a few things out for us!

Hannah · 2 February 2018

1/5

Google

Before you do business with this 'company'. It is VITAL!!! that you google the manager Sean White. Type in: Sean White David Cornock.

Mr · 1 November 2021

5/5

The Trusted Agent

Sean - PM Premier

I've worked with Sean from PM Premier for quite a while now, he has never failed to provide a friendly and professional service. I would defiantly recommend renting through PM Premier. Top class service!

Melissa · 5 October 2017

5/5

The Trusted Agent
Landlord

Excellent service

excellent service extremely pleased with the excellent service from Sean at PM Premier. They made sure everything was in place and made the move run very smoothly with renting my flat and new rental

Nicola · 24 April 2017

5/5

Google

5 star service from The Letting Station. Even with all the COVID-19 restrictions and problems it caused they still got our sale to complete. Always on the end of the phone for help and advise . …

Carl · 4 October 2021

Agent replied · 26 May 2024

Thanks Carl and a big thanks for the treats you brought in for the team. We hope you are very happy in your new home.

5/5

The Trusted Agent
Tenant

Sean pm premier

"Excellent and efficient service from Sean, who found a property at once for me. All the staff are extremely obliging and gave helpful tips on the local area. Would recommend highly."

Anna · 12 September 2017

5/5

Google

After being badly let down by one of the larger estate agents I used The Letting Station. They were really good, I was always kept fully up to date and notified about viewings. I was given good advice on what to do to help the sale of my flat and once I accepted an offer they were extremely helpful in getting it through to completion.

Dylan · 15 March 2022

4/5

The Trusted Agent
Landlord

Great customer focus from agent

I've used PM Premier to rent my first property. Not knowing the how, what and why's when it comes to property rental PM Premier helped with all the details of getting the property rented ensuring suitable tenants to occupy the property. There ongoing support has been invaluable.

Richard · 16 March 2016

Agent replied · 19 March 2016

Hi Richard thanks for that, it can be a little daunting especially with the new Rent Smart Wales legislation. Always happy to help though.

5/5

Google

Amazing agents! The market was really hard to navigate as a recent graduate but the letting station was so helpful. Missed out on one property and they quickly found a new property which was even better.

Isobel · 5 June 2024

5/5

The Trusted Agent
Tenant

Heathmead

Hi Sean I am happy with the service provided with regards to renting the property at Heath Meads Every thing was done in a professional manner Regards Imran

Muhammad · 15 August 2017

5/5

The Trusted Agent
Tenant

Admiral house

Arranging a viewing was straightforward and quick. Communication was fairly easy as I was able to directly contact the agent and received responses fairly quickly. No issues or last minute changes during the process and move in date was arranged quicker than initially expected.

Ipaye · 22 March 2017

Agent replied · 22 March 2017

We hope you are very happy in the block. PM Premier

5/5

The Trusted Agent
Tenant

Lythan court

From the very first phone call then to the viewing and the signing of the tenancy Sean has been fantastic. He made a stressful relocation very easy.

Sarah · 1 August 2017

5/5

The Trusted Agent

Sachville Court

Sean and his team at the Letting Station are very professional and approachable. They provide a really good service and I would highly recommend them.

Laura · 4 March 2019

5/5

Google

The service was great that the letting station provided I am very happy thanks to them I was able to buy my first property I can highly recommend them. The estate agents are great also.

Mohammed · 15 March 2021

Agent replied

Hi Mohammed, We got there in the end! Not always easy through lockdown but was a pleasure to get this one over the line for you and we look forward to professionally managing the property for you going forward.

5/5

Google

Bought a house with this agency. The process has been very smooth. Tania has been very helpful. Can’t really ask for more.

Gianluca · 15 March 2020

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read The Letting Station's Google reviewsLeave The Letting Station a review

Questions about The Letting Station Cardiff

What do sellers say about The Letting Station Cardiff?

20 reviews from sellers, rated 5.0 out of 5 on average. For example, Sharon wrote: "We have recently used the letting station to sell my fathers property that was left to us. They may be small but they are very professional nothing is too much ..."

What do buyers say about The Letting Station Cardiff?

8 reviews from buyers, rated 5.0 out of 5 on average. For example, Lola wrote: "When dealing with The Letting Station, every stage has been super professional. I was looking for a property for our portfolio, not only did they help me view ..."

What do landlords say about The Letting Station Cardiff?

27 reviews from landlords, rated 4.9 out of 5 on average. For example, Johnathan wrote: "In addition to my previous comments about PM premier, I would like to single out and offer my up most praise concerning one particular member of staff ..."

What do tenants say about The Letting Station Cardiff?

141 reviews from tenants, rated 5.0 out of 5 on average. For example, Maxine wrote: "From start to finish the Sean was so helpful. The whole process from viewing to moving in took hardly any time at all. The online tool vouch to upload ID etc ..."

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The Letting Station will use your details to contact you about this. See our privacy notice.

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