Trusted Agent profile · Cardiff

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The Letting Station Cardiff reviews

4.8

★★★★★ Excellent

410 reviews across 3 platforms

238 Whitchurch Road, Cardiff, CF14 3ND

The Letting Station's office in Cardiff, at 238 Whitchurch Road, is rated 4.8 out of 5 across 410 reviews on three platforms, including 177 Google reviews rated 4.6.

Google logo

4.6 / 5

177

Reviews on Google

This office

Facebook logo

4.2 / 5

5

Reviews on Facebook

This office

The Trusted Agent logo

5.0 / 5

228

Reviews on The Trusted Agent

This office

Reviews may appear on more than one platform.

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Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

About The Letting Station Cardiff

We obviously do all the usual things you would expect from a modern estate agent but where we are different is in our approach and expertise in more specialist areas and some of the things we do a little differently. From our unique valuation and new home packs that we give to all our customers to the care and attention we give to marketing every single property with professional photography and copy writing, at The Letting Station you are in great hands. Our branch is ideally located to cover the whole of Cardiff and if you do want a free valuation then please call in to see us, visit the website at www.thelettingstation.co.uk or telephone the team on 029 2002 0880.

Reviews

Every review we hold for the Cardiff office, from every platform, shown as written. First names only.

5/5

The Trusted Agent
Tenant

Heath

The service was good. They went output of their way to answer my questions and accommodate my needs. Their website could do with updating on a more frequent basis though

Munyarardzi · 4 April 2017

Agent replied · 6 April 2017

Hi Munyarardzi Glad you had a good service. Sorry about the website, we do update it daily but sometimes the feeds take a while to adjust to real time and properties do rent very quickly.. PM Premier

5/5

The Trusted Agent
Tenant

Excellent Service

Extremely fast, efficient and transparent when negotiating our offer with the Landlord. Our offer was accepted and property reserved within days. Superb service that we would highly recommend to others.

Chris · 24 May 2016

Agent replied · 25 May 2016

Hi Chris Thanks for your kinds words, we wish they all went that quickly and smoothly! Look forward to helping you again soon

5/5

The Trusted Agent
Tenant

Fantastic service 10/10

Was stuck and finding agents not very helpful, sean listened to exacthly what I needed and found me the ideally place. The process was quick and easy and stress free. I was also in a rush to move in the property was not ready but the turned it around to fit my needs. Would highly recommend sean and pm premier.

Ellis · 28 August 2017

5/5

The Trusted Agent

Luke jones

Absolutely great team , making the process of both selling and Lettings easy. Nice to see find an agent that cares about the landlord/tenant and seller buyer

Luke · 6 April 2016

Agent replied · 8 April 2016

Our pleasure Luke and we will see you in branch soon.

5/5

Google

They have been very helpful during the whole process. Highly recommend.

Anushka · 8 September 2024

4.8/5

The Trusted Agent
Tenant

helpful and knowledgable

mr sean helped sort out a house for rent for my son, with prompt responses and helping attitude.

Vijay · 8 February 2021

Agent replied · 24 February 2021

No problem Vijay we hope your son is really happy and will love his new place. If he needs anything just let us know. The Letting Station

5/5

The Trusted Agent
Tenant

Eston barn

Execellent service, very polite and friendly. Easy to get in contact with and able to answer any questions or quierys that I had. Would defientley recommend.

Rebecca · 28 October 2016

Agent replied · 4 April 2017

Its a lovely place you should be very happy there. PM Premier

5/5

The Trusted Agent
Tenant

Caerphilly Road

They were very helpful, and allowed me move in quickly without any hassle. They answered all questions helpfully and in a timely manner. Would recommend. :)

Danny · 14 October 2016

Agent replied · 15 October 2016

Thanks Danny and we hope you are very happy in the house share. Your new house mates are all great and we think you will fit in perfectly. PM Premier

5/5

The Trusted Agent
Tenant

Fantastic agent

Booked us straight in, sorted paper work quickly and swiftly; great to deal with in the office and even made the children in the office smile.

Ian · 13 April 2016

Agent replied · 15 April 2016

Between all of us here we have a classroom of children and so are adept at a bit of childrens entertaining, if all else fails we just raid Sean's gigantic tub of sweets hidden under his desk! Thanks for popping in Ian.

5/5

The Trusted Agent
Tenant

Amazing service with a smile

Great customer service lovely staff Sean white absolutely amazing

Holly · 28 September 2017

5/5

The Trusted Agent
Tenant

Fantastic service!

Fantastic service from all staff. Nice friendly atmosphere when walking through the door. Always made to feel welcome and at ease. All staff are extremely helpful.

Mel · 25 February 2016

Agent replied · 29 February 2016

Thanks Mel looking forward to seeing you again soon, anything you need please don't hesitate to let us know.

1/5

Google

I moved into my property a year ago and was very straight about the fact it was a big move for me and my family as my son started school in that area so would need a long term lease and was assured the landlord had no intention selling. It …

Samantha · 4 October 2020

5/5

The Trusted Agent
Seller

Highly Recommened

Been more than happy with service, fast & friendly and got me what I wanted , would definately use again.

Joseph · 20 April 2020

Agent replied · 8 December 2020

Thanks Joseph happy to be able to move you in, let us know if you need anything

5/5

The Trusted Agent
Tenant

Speedwell close

The service was great with nice customer reception. Gave me a lift as I was stuck for transport, also helped me sort transport for moving.

Olayinka · 29 March 2016

Agent replied · 1 April 2016

No problems with the lift Olayinka always happy to help out where possible. We all hope you are very happy in the new place.

5/5

The Trusted Agent
Tenant

Kenmare mews

Simple process, very easy. Sean was fab.

Jacob · 26 April 2018

5/5

Google

Very helpful and friendly throughout our tenancy. They were always quick to deal with any problems and helped to make the moving out process as straightforward as possible when our tenancy ended too.

Richie · 13 March 2023

5/5

The Trusted Agent
Tenant

Church Road

Viewed my house in Church Road & moved in a week later. Rented though several agencies & it's never been so easy before :)

Rachel · 8 October 2016

Agent replied · 10 October 2016

We try to make it as easy as possible Rachel, just glad we could get you in so quickly. We hope you are very happy in your new home. PM Premier

5/5

The Trusted Agent

Admiral

Everything made easy, very helpful

Mahmoud · 3 April 2019

5/5

The Trusted Agent
Tenant

Darren

Great service and really friendly and very professionally. Helped me find a two bed in Thornhill and got me moved in with no hassle.

Darren · 24 March 2016

Agent replied · 29 March 2016

No problem Darren always happy to help, even better when it all goes so smoothly!

5/5

The Trusted Agent
Tenant

Great service!

Really friendly and helpful staff. Thanks Sean!

Dayle · 9 September 2017

5/5

The Trusted Agent
Tenant

Caerphilly

Everything was done easily Communication was fantastic

Ryan · 3 May 2017

5/5

Google

I've been with The Letting Station for a whole year and I'm sad to be leaving! They're very professional, incredibly helpful and solve any issues really quickly (within less 24 hours if they can). I would 100% recommend this incredible team!

Fflur · 15 March 2022

5/5

The Trusted Agent
Tenant

WestMoreland Supported Housing

Fantastic service from viewing to completion. Service excellant.. Would be happy to work with PM Premier again for any future properties we required.

Yvonne · 2 March 2016

Agent replied · 3 March 2016

Thanks Yvonne we were very happy to find your client a suitable flat and hope he is very happy there. We look forward to working with you again soon.

5/5

Google

My elderly mother has recently bought a flat via The Letting Station and they were really helpful and responsive throughout. They arranged for me to have access before completion to do some jobs and even helped me with getting odd jobs done …

Andrea · 8 October 2021

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about The Letting Station Cardiff

What do sellers say about The Letting Station Cardiff?

20 reviews from sellers, rated 5.0 out of 5 on average. For example, Sharon wrote: "We have recently used the letting station to sell my fathers property that was left to us. They may be small but they are very professional nothing is too much ..."

What do buyers say about The Letting Station Cardiff?

8 reviews from buyers, rated 5.0 out of 5 on average. For example, Lola wrote: "When dealing with The Letting Station, every stage has been super professional. I was looking for a property for our portfolio, not only did they help me view ..."

What do landlords say about The Letting Station Cardiff?

27 reviews from landlords, rated 4.9 out of 5 on average. For example, Johnathan wrote: "In addition to my previous comments about PM premier, I would like to single out and offer my up most praise concerning one particular member of staff ..."

What do tenants say about The Letting Station Cardiff?

141 reviews from tenants, rated 5.0 out of 5 on average. For example, Maxine wrote: "From start to finish the Sean was so helpful. The whole process from viewing to moving in took hardly any time at all. The online tool vouch to upload ID etc ..."

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The Letting Station will use your details to contact you about this. See our privacy notice.

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