Trusted Agent profile · Cardiff

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The Letting Station Cardiff reviews

4.8

★★★★★ Excellent

410 reviews across 3 platforms

238 Whitchurch Road, Cardiff, CF14 3ND

The Letting Station's office in Cardiff, at 238 Whitchurch Road, is rated 4.8 out of 5 across 410 reviews on three platforms, including 177 Google reviews rated 4.6.

Google logo

4.6 / 5

177

Reviews on Google

This office

Facebook logo

4.2 / 5

5

Reviews on Facebook

This office

The Trusted Agent logo

5.0 / 5

228

Reviews on The Trusted Agent

This office

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Sellers20 reviews

5.0 / 5 We have recently used the letting station to sell my fathers property that was left to us. They may be small but they are very professional nothing is too much ...Sharon, 7 January 2021Read all 20 from sellers

Buyers8 reviews

5.0 / 5 When dealing with The Letting Station, every stage has been super professional. I was looking for a property for our portfolio, not only did they help me view ...Lola, 8 January 2021Read all 8 from buyers

Landlords27 reviews

4.9 / 5 In addition to my previous comments about PM premier, I would like to single out and offer my up most praise concerning one particular member of staff ...Johnathan, 17 January 2017Read all 27 from landlords

Tenants141 reviews

5.0 / 5 From start to finish the Sean was so helpful. The whole process from viewing to moving in took hardly any time at all. The online tool vouch to upload ID etc ...Maxine, 28 January 2021Read all 141 from tenants

About The Letting Station Cardiff

We obviously do all the usual things you would expect from a modern estate agent but where we are different is in our approach and expertise in more specialist areas and some of the things we do a little differently. From our unique valuation and new home packs that we give to all our customers to the care and attention we give to marketing every single property with professional photography and copy writing, at The Letting Station you are in great hands. Our branch is ideally located to cover the whole of Cardiff and if you do want a free valuation then please call in to see us, visit the website at www.thelettingstation.co.uk or telephone the team on 029 2002 0880.

Reviews

Every review we hold for the Cardiff office, from every platform, shown as written. First names only.

5/5

Google

I’ve been through numerous letting agents in Cardiff but have never had such a great experience as with the letting station. We were looking for a property during the summer and were able to view places with social distancing, and unfortunately a few months later due to unexpected circumstances we had to leave the property, but didn’t expect such fantastic service helping us as much as they possibly could through this. Would highly recommend to any renters.

Nadine · 14 November 2020

Agent replied

Thanks Nadine always happy to try to help when things go not as we would like. I am happy the service we provided met your expectations.

5/5

Google

I’ve been through numerous letting agents in Cardiff but have never had such a great experience as with the letting station. We were looking for a property during the summer and were able to view places with social distancing, and unfortunately a few months later due to unexpected circumstances we had to leave the property, but didn’t expect such fantastic service helping us as much as they possibly could through this. Would highly recommend to any renters.

Nadine · 9 November 2020

Agent replied

Thanks Nadine always happy to try to help when things go not as we would like. I am happy the service we provided met your expectations.

5/5

Google

I had a great experience with The Letting Station in Cardiff. The agent was professional, attentive, and truly went above and beyond to assist me throughout the rental process. They made everything smooth and stress-free, ensuring that all my needs were met in a timely manner. I’m very pleased with the service and would highly recommend The Letting Station to anyone looking for a reliable letting agency in Cardiff.

Abhijeet · 27 August 2024

5/5

The Trusted Agent
Tenant

Cardiff Bay

PM Premier were very helpful in sourcing my new apartment in the Bay. The whole process was very simple and straightforward and the team are always very friendly and willing to go the extra mile.

Natasha · 28 February 2017

Agent replied · 28 February 2017

Hope you are very happy with bayside living, get in touch if you need anything. Regards PM Premier

5/5

Google

Great, speedy service and lovely properties

Rhys · 17 June 2026

5/5

Google

They been managing my property for several years we'll pleased All staff are Very helpfull

Tarsem · 10 April 2026

5/5

The Trusted Agent
Landlord

Stress free letting !

Sean White at PM Premier has let out my property for one and a half years and in that time dealt with any problems quickly and professionally and most importantly with no stress involved !

Kate · 23 March 2016

Agent replied · 29 March 2016

Thanks Kate for the kind words, we have a landlord event coming up soon so will be in touch.

5/5

Google

The Letting Station Cardiff helped us a lot. Sean White is very helpful, professional, attentive and responsive.

Rose · 8 October 2024

5/5

The Trusted Agent
Landlord

Mr Sean White

My wife & I are very happy with the professional service we received from Sean our letting agent with PM premier He was resolute in finding the right tenant for us. Friendly and efficient!

Matt · 24 May 2016

Agent replied · 25 May 2016

Thanks Matt, we look for ward to seeing you again soon

5/5

The Trusted Agent
Landlord

Fast responsive service, far beyond the call of duty! :)

Excellent service received from Sean White, at PM Premier, nothing too much trouble, fast service above and beyond the call of duty, very helpful and pleasant to deal with! Highly recommended! :) S Bailey

Shell · 13 April 2016

Agent replied · 15 April 2016

Always a pleasure Shelley, house shares can be a tough one to manage but we seem to get it done. You must pop in for a coffee soon!

5/5

The Trusted Agent
Tenant

Maindy Mews

Sean was very helpful throughout the whole process of my move to Cardiff. The move went so smooth, from signing the contract to arranging the removal. With Sean’s help I experienced a very easy and stress free move. I love my new home and strongly suggest Sean as an agent who not only knows his job very well, but also cares for the clients.

Zahra · 24 July 2018

5/5

The Trusted Agent
Landlord

First Class Team and Service

We have dealt with this ace Cardiff team since 2010. They are professional, really know their stuff, friendly and do it all with a good sense of humour.. Top end entrepreneurial firm that is value for money. They " do exactly what they say they are going to do ". They are the long standing Managing Agents for a block of 23 luxury apartments in Sachville Avenue, CF14. PM Premier have ensured - and maintained - high standards from the outset. Their level of professionalism, knowledge and responsiveness is greatly appreciated by the owners and residents. PM has a family feel, consequently they have high integrity and go the extra mile with a smile.

DW · 3 November 2016

Agent replied · 4 November 2016

Hi WOW and thank you so much for your kind words, its often the case that smaller family firms go a little un-noticed in a world of large corporates, but we are glad you like the way we do things "with a smile on our face". Its a pleasure to work with you on this one and we hope this will long continue. PM Premier

5/5

The Trusted Agent
Tenant

The abode

Very happy with the service received from Sean. Very efficient, friendly and dealt with everything on time and promptly. Would definitely reccomened and use in the future for further flat hunting!

Yusuf · 12 January 2017

Agent replied · 13 January 2017

Hi Yusuf Glad you are happy, its a stunning apartment and we hope you are very happy there. PM Premier

5/5

The Trusted Agent
Tenant

First class agent

Struggling to find a house share for short term let, Sean worked his magic and got me sorted. Will be sticking with them when I upgrade in a couple of months.

Colin · 12 April 2016

Agent replied · 14 July 2016

Hi Colin Glad to be able to help and we hope we can help again soon. PM Premier

5/5

The Trusted Agent
Tenant

Sachville Court.

“Sean and the team at PM Premier were fantastic when I was looking for a property to rent in Cardiff. Sean has been great and he even went above and beyond by giving the keys for the flat over Easter weekend when they were closed. I would highly recommend using PM Premier and Sean in particular is great to work with.”

Derek · 3 May 2018

5/5

Google

Sean was absolutely amazing! He went far and beyond to ensure we got the house we wanted. He was always in touch, showing the progress with the house painting before we moved in; he was very honest telling me I transferred more money than I should have. I could refer him more.

Debora · 12 July 2021

5/5

Google

The service is top-notch, I never knew I was cheating myself all the while. In all, if you don't come to Letting Station, then you're missing a lot. I will recommend them again and again to all that I know!!!

ADEWALE · 13 March 2024

Agent replied · 30 July 2023

Thank you so much for your kind words. We're so glad that you had a positive experience with Letting Station and we really appreciate your recommendation!

5/5

Google

Sean provides good service, fast response, and helping me to letting a nice house. Also, his team is helpful.

Miranda · 10 June 2024

5/5

The Trusted Agent
Landlord

Heol yr felin

Great service, rented the property straight away and has advised me on every thing I need to know. Have know Sean for many years and never lets me down.

Louis · 27 June 2016

Agent replied · 28 June 2016

Hi Louis No problem always happy to help where we can. See you soon PM Premier

5/5

The Trusted Agent
Seller

First Class

Andrew & his team took control of the selling of my late mothers house in Cwmbran with compassion, professionalism and used their expertise to bring about a quick sale.

Juliette · 29 February 2016

Agent replied · 1 March 2016

Hi Juliette It's always unfortunate to meet in difficult circumstances but we are glad we could make the process as fuss free as possible. All the best PM Premier

5/5

The Trusted Agent
Tenant

Cottingham drive

Friendly agent, worked hard to help me find a property that worked for me. Everything was explained thoroughly and questions I had were delt with quickly and accurately.

Oliver · 9 March 2017

Agent replied · 9 March 2017

We hope you are really happy in the house, any problems let us know PM Premier

5/5

Google

This agency is the best you can trust. I have finished all contract papers and payments remotely. Smooth process and Sean is a really sound guy and very respectful. They prepared the flat to be in better situation than when I viewed and agreed. Highly recommended!

Matrix · 15 March 2022

5/5

The Trusted Agent
Tenant

Caerphilly road house share

Sean worked a late night to show me a house then moved me in and sorted all the process the next day. Fab guy will use him again.

Chris · 25 January 2017

Agent replied · 31 January 2017

Great to hear Chris thanks

5/5

Google

Very helpful and responsive in a house purchase - kept informed throughout, couldn't ask for anything more!

James · 21 January 2026

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read The Letting Station's Google reviewsLeave The Letting Station a review

Questions about The Letting Station Cardiff

What do sellers say about The Letting Station Cardiff?

20 reviews from sellers, rated 5.0 out of 5 on average. For example, Sharon wrote: "We have recently used the letting station to sell my fathers property that was left to us. They may be small but they are very professional nothing is too much ..."

What do buyers say about The Letting Station Cardiff?

8 reviews from buyers, rated 5.0 out of 5 on average. For example, Lola wrote: "When dealing with The Letting Station, every stage has been super professional. I was looking for a property for our portfolio, not only did they help me view ..."

What do landlords say about The Letting Station Cardiff?

27 reviews from landlords, rated 4.9 out of 5 on average. For example, Johnathan wrote: "In addition to my previous comments about PM premier, I would like to single out and offer my up most praise concerning one particular member of staff ..."

What do tenants say about The Letting Station Cardiff?

141 reviews from tenants, rated 5.0 out of 5 on average. For example, Maxine wrote: "From start to finish the Sean was so helpful. The whole process from viewing to moving in took hardly any time at all. The online tool vouch to upload ID etc ..."

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