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The Letting Station Cardiff reviews

4.8

โ˜…โ˜…โ˜…โ˜…โ˜… Excellent

410 reviews across 3 platforms

238 Whitchurch Road, Cardiff, CF14 3ND

The Letting Station's office in Cardiff, at 238 Whitchurch Road, is rated 4.8 out of 5 across 410 reviews on three platforms, including 177 Google reviews rated 4.6.

Google logo

4.6 / 5

177

Reviews on Google

This office

Facebook logo

4.2 / 5

5

Reviews on Facebook

This office

View Agents logo

5.0 / 5

228

Reviews on View Agents

This office

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

About The Letting Station Cardiff

We obviously do all the usual things you would expect from a modern estate agent but where we are different is in our approach and expertise in more specialist areas and some of the things we do a little differently. From our unique valuation and new home packs that we give to all our customers to the care and attention we give to marketing every single property with professional photography and copy writing, at The Letting Station you are in great hands. Our branch is ideally located to cover the whole of Cardiff and if you do want a free valuation then please call in to see us, visit the website at www.thelettingstation.co.uk or telephone the team on 029 2002 0880.

Reviews

Every review we hold for the Cardiff office, from every platform, shown as written. First names only.

5/5

View Agents
Landlord

First Class Service

I have let my properties through Sean at P M Premier for about the past 4 years. They were recommended to me and I have to say I would never look back. Sean has always managed to secure great tenants within a short amount of time. I can sit back knowing that everything is organised from the credit check to the meter reading. When he finds a tenant he always discusses the lady/gentleman with me first to check I am happy. Nothing is too much trouble. Very reliable! Thanks so much.

ROBERT ยท 7 March 2016

Agent replied ยท 8 March 2016

Hi Robert thanks for the amazing review and we hope we can carry on for many years to come. Always here if you need us.

5/5

Google

We couldnโ€™t be happier in our house! The move-in process was seamless, and Katie Sleightholm has been incredibly supportive every step of the way. We absolutely love the house, and Katie is always quick to respond whenever we need anything.

Pilar ยท 20 July 2025

5/5

Facebook

I had an outstanding experience working with the Letting Station Cardiff to sell my flat, and I want to give special recognition to Tania for going above and beyond to ensure a smooth and successful sale. From the very beginning, the Letting Station team exhibited professionalism, expertise, and a genuine commitment to helping me navigate the process of selling my property. Tania, in particular, stood out as a true asset throughout the entire journey. Tania's dedication to making sure every detail was taken care of was truly remarkable. She was always accessible and responsive, addressing any questions or concerns promptly. Her in-depth knowledge of the local market and her strategic approach to marketing my flat were invaluable in attracting potential buyers. What sets Tania apart is her unwavering commitment to ensuring a seamless transaction. She went the extra mile to resolve any issues that arose, coordinating with all parties involved to make certain that the sale progressed without a hitch. Her attention to detail, negotiation skills, and ability to handle unexpected challenges were truly impressive. Selling a property can be a daunting process, but with Tania's guidance and the support of the Letting Station team, it became a much smoother and less stressful experience than I ever imagined. Their professionalism, expertise, and personalized service are second to none. I can wholeheartedly recommend the Letting Station Cardiff, and especially Tania, to anyone looking to buy, let or sell property in the area. They are a top-notch team that delivers outstanding results. Thank you, Tania, and the Letting Station, for your exceptional service and for making the sale of my flat a success.

Richard ยท 2 October 2023

5/5

View Agents
Tenant

First class service

Sean at PM Premier provided me with an excellent, faultless service. He seemed to understand how stressful moving can be and I had complete faith in him that things would run smoothly - which they did. He put himself out to do an evening viewing and within a week I had the keys to my new flat. I am very impressed with the efficiency and speed with which things happened and I would thoroughly recommend PM Premier.

Corrine ยท 10 March 2016

Agent replied ยท 13 March 2016

Always happy to do a viewing when it's convenient and we are delighted to have helped get you into the flat. We hope you are very happy there.

5/5

Google

Sean is so good at an agent.the. Man is ๐Ÿ’ฏ๐Ÿ‘Œ..sorted problem out as locked myself out.resolved.also letting properties of the letting station is sure the way to go.professional service.Sean and the team thanks for your help ๐Ÿ‘ โ€ฆ

Taffy ยท 13 March 2024

Agent replied ยท 26 July 2024

Thanks Dale what kind words, we hope we can keep exceeding your expectations.

5/5

View Agents
Tenant

Cardiff Bay Flat - Tenant Review

We dealt with Sean from PM Properties from enquiring through to moving in day .. Sean was very helpful, taking our calls and texts out of office hours to help us secure our dream flat down Cardiff Bay in time for moving in on the first of the month. We look forward to continuing our tenancy with PM Properties moving forward. We highly recommend this letting agency for their service and property portfolio. Thanks!

Sabiha ยท 2 March 2016

Agent replied ยท 3 March 2016

Thanks so much for your kind words we are delighted we found your dream home and hope you will be very happy there.

5/5

Google

I had a great experience renting an apartment through The Letting Station. Many thanks to Sean for being extremely helpful and making the process as smooth and quick as possible.

Mahmoud ยท 10 June 2024

Agent replied ยท 13 October 2023

Thanks Mahmoud we really hope you are very happy in the apartment.

5/5

Google

We recently got our new home and that happened in just 1 weeksโ€ฆ the service and process were so good especially with Mr.Sean White. Thank you so much for your delightful service and support and make this happen in the short time.. Thank you ๐Ÿค—๐Ÿค— โ€ฆ

Jessy ยท 8 February 2025

5/5

View Agents
Landlord

The Letting Station

Over the years Sean has gone out of his way on many occasions to help me with property purchase advice, tenant issues and tenancy changes; he has always been very prompt and professional. I also received excellent service from Andrew, who also has tremendous knowledge and also from the team, I have had great service from The Letting Station for many years. Martin H.

Martin ยท 26 January 2021

Agent replied ยท 27 January 2021

WOW thanks Martin what a lovely review, Sean asked me to send on his best wishes. Hopefully we can welcome you back in soon for a cuppa until then we are always on the end of the phone if needed.

5/5

Google

I recently bought my first home through The Letting Station. I needed a place to live within 6 weeks (which I am aware was a big ask!). However, with the help of Tania at The Letting Station we were able to make this happen. Very helpful especially as it was my first purchase, I will defiantly be back and would recommend to anyone.

Angharad ยท 15 March 2021

Agent replied ยท 28 May 2024

Thanks Angharad we are delighted to have helped you buy your first property and hope you are very happy in it.

5/5

Google

Rented a single bedroom flat for a year with Letting Station and the experience from start to finish was just great. Props to Sean for helping throughout!

Stanley ยท 10 June 2024

Agent replied ยท 19 December 2023

Thanks Stanley we are delighted you had a positive experience with us and hope you are very happy in your new home.

5/5

View Agents

A great company and great Agent Sean has always looked after me and manage my properties, any problems i have they get sorted right away. I have dealt with Sean and can guarantee everything will run smooth and done so quickly i never had to chase anything, i highly recommend the Good estate to anyone and would like to thank you for such a great service.

Jennifer ยท 7 July 2019

Agent replied ยท 8 December 2020

No problem Jennifer its been great working with you.

5/5

View Agents
Seller

Letting station Cardiff. Thank you

We have recently used the letting station to sell my fathers property that was left to us. They may be small but they are very professional nothing is too much trouble and they go above and beyond to assist in any way they can. A special thanks to Tania who without her support and compassion this sale would not have happened.

Sharon ยท 7 January 2021

Agent replied ยท 8 January 2021

You are more than welcome and we are glad we could help. We all wish you the very best for the future.

5/5

Google

Tania and the team managed a hugely challenging purchaser, (and seller), and their persistence finally got the sale over the line. I thoroughly recommend this company.

Tim ยท 10 June 2024

Agent replied ยท 19 December 2023

Thanks so much for the review Tim it means a lot to us.

4/5

Google

I was very happy with the service. Their were some short commings but that happens in this line of service. Otherwise job well done. ๐Ÿ‘ โ€ฆ

Nayab ยท 10 June 2024

Agent replied ยท 19 December 2023

Thanks Nayab, sorry if some of your dealing fell short of our high standards. If there is anything we can put right please let us know.

5/5

Google

I would like to say a MASSIVE thank you to the Letting Station team! Shout out particularly to Tania who was so friendly and helpful when I entered the building! She went above and beyond to try help me find the right flat to rent- not just any flat (being a female). I was so touched by this- knowing that she cared about my individual needs. The team managed to find me a flat just at the right time! They have been so helpful with my move in (literally carrying my boxes) and have quickly sorted out any issues concerning the flat. Shout out also to Sean who sorted out my washing machine and has reassured me that I can ask for help anytime. They are efficient and proactive. I felt supported and cared for. They are a good quality agency, a responsive team and are highly professional. I totally recommend! All of them have shown that they go above and beyond!

Jaymie ยท 4 October 2022

5/5

Google

I've had dealings with this agency over a number of years and they are superb. Friendly, professional and knowledgeable, they will always go that extra mile to help with any situation. It's that personal touch which is so rare these days. They recently handled a house sale and made the whole experience as stress free as possible, Tania was brilliant, always keeping me informed at every stage, and in fact the whole team are excellent. Very highly recommended. Thanks to all at the Letting Station!

A ยท 4 October 2022

5/5

View Agents
Tenant

Best agent in Cardiff by far

I've moved several times over the years and now happy in a very nice 2 bed house. Pm premier are a great agent to deal with. Always have a cuppa and a chat with them when passing. Any issues I've had I call Sean day or night, even when he has been holiday he still helped me sort out any problems. Highly reccomened this agent.

Leanne ยท 24 March 2016

Agent replied ยท 29 March 2016

Hi Leanne You are always welcome for a coffee and thanks for the review. See you soon, the kettle is always on!

5/5

View Agents
Landlord

Great experience

I needed someone to fully manage my property while I was out of the country. Sean was easy to get in touch when I needed him, and only got in touch with me when a decision was needed by the landlord, which was exactly what I was looking for. Everything else was fully taken care of in a friendly and professional manner. Would recommend.

Ceri ยท 6 September 2016

Agent replied ยท 7 September 2016

Thanks so much for this Ceri, your kind words are much appreciated. PM Premier

5/5

View Agents
Buyer

Expert advise,

Andrew has spent a lot of time with me over the last couple of weeks looking for the right property to buy for my first buy to let. Andrew even took me to see other houses with other estate agents just to make sure I bought the right one . I would highly recommend Andrew to anyone for any help when buying or selling.

Antony ยท 30 March 2016

Agent replied ยท 14 July 2016

You are most welcome and when you are ready for your next property we are here and ready to help. PM Premier

4/5

View Agents
Landlord

Fab

My sister recommend Property Megastore as the fees were low and they had done a good job at renting her house out. They helped me rent my property out over the past 5 years with no problems and were always reliable and friendly. Shaun was great with help and advice and I always felt in good hands with him finding a good tenant.

Gemma ยท 1 August 2016

Agent replied ยท 1 August 2016

Thanks so much for this Gemma

5/5

Google

Emma and Raphael are very professional, supportive and always available. We had an amazing experience with their agency. From start to the end, they ensured that everything is handled meticulously. Whenever we faced any problems, they โ€ฆ

Vaibhav ยท 13 August 2025

Agent replied ยท 13 August 2026

Thank you for the review. You have been a pleasure to work with we wish you health and happiness in your new home.

5/5

Google

Tania at The Letting Station provided me with first class customer service, she was highly professional, personable, her communication was fantastic from start to finish and she achieved the top end price on my property. Tania has got that extra special personal touch and she gets the sales through from offer to completion in no time. I highly recommend Tania and The Letting Station. Thank you!

JDL ยท 18 August 2023

1/5

Google

This company is not professional at all, after agreeing a price to purchase home and contacting my solicitor paying for searches and property survey, they decided they didn't want to sell the house and are now no longer answering calls or emails. Avoid these cowboys especially the director Andrew and the useless agent tania.

Ifran ยท 15 March 2021

Agent replied

Dear Mr Aslam. Whilst I am sorry to hear of your dissatisfaction with your aborted purchase of the property, you should understand that the reasons are outside of our control โ€ฆ More

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about The Letting Station Cardiff

How many reviews does The Letting Station Cardiff have?

The Letting Station's Cardiff office has 410 reviews across three platforms: 177 on Google, 5 on Facebook, 228 on View Agents.

What is The Letting Station Cardiff's rating?

The Letting Station Cardiff is rated 4.8 out of 5 across all 410 reviews, and 4.6 out of 5 on Google from 177 reviews.

What do sellers say about The Letting Station Cardiff?

20 reviews from sellers, rated 5.0 out of 5 on average. For example, Sharon wrote: "We have recently used the letting station to sell my fathers property that was left to us. They may be small but they are very professional nothing is too much ..."

What do buyers say about The Letting Station Cardiff?

8 reviews from buyers, rated 5.0 out of 5 on average. For example, Lola wrote: "When dealing with The Letting Station, every stage has been super professional. I was looking for a property for our portfolio, not only did they help me view ..."

What do landlords say about The Letting Station Cardiff?

27 reviews from landlords, rated 4.9 out of 5 on average. For example, Johnathan wrote: "In addition to my previous comments about PM premier, I would like to single out and offer my up most praise concerning one particular member of staff ..."

What do tenants say about The Letting Station Cardiff?

141 reviews from tenants, rated 5.0 out of 5 on average. For example, Maxine wrote: "From start to finish the Sean was so helpful. The whole process from viewing to moving in took hardly any time at all. The online tool vouch to upload ID etc ..."

Where is The Letting Station's Cardiff office?

The Letting Station Cardiff, 238 Whitchurch Road, Cardiff, CF14 3ND.

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