Trusted Agent profile · Cardiff
Verified
★★★★★
331 reviews across 4 platforms
1a/1b Heol Y Deri, Cardiff, CF14 6HA
Part of Northwood, see every office.
Northwood's office in Cardiff, at 1a/1b Heol Y Deri, is rated 4.7 out of 5 across 331 reviews on four platforms, including 156 Google reviews rated 4.5.
156
Reviews on Google
This office
19
Reviews on The Trusted Agent
This office
127
Reviews on The Trusted Agent
This office
29
Reviews on allAgents
This office
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I can’t recommend Northwood highly enough if you are thinking of selling your home. From start to finish the whole experience was superb: quick, efficient and ...Read all 2 from sellers
I had a very positive experience working with Northwood agency while searching for my first home. As a first-time buyer, the process felt overwhelming at times ...Read all 2 from buyers
15 years continuous rental with Northwood Cardiff and just signed up for another 3 year guaranteed rent contract. Communication has been good and so have the ...Read the review from landlords
I had a really lovely experience with Northwood Cardiff, and I especially want to thank Jodie for all her help and support. From the first message to moving in ...Read all 13 from tenants
Family-owned and operated, Northwood Cardiff are your local estate and letting agents, offering a comprehensive range of services for selling or letting your property, including Northwood’s unique Guaranteed Rent scheme. Our property agents have been assisting people in Cardiff since 2002. We are passionate about property, and our experienced team is dedicated to guiding you through the process of selling, buying, letting, or renting your home in the most successful and stress-free way possible. We take pride in being an active part of our local community, participating in local festivals, sponsoring the local school, and supporting the Rhiwbina litter pickers.
Every review we hold for the Cardiff office, from every platform, shown as written. First names only.
5/5
GoogleIt has been a pleasure dealing with Northwood from start to finish. Very professional and excellent customer service especially dealing with Nicola the Sales Manager. Nothing has been too much trouble. Would highly recommend and would definitely use again.
5/5
The Trusted AgentNorthwood were incredible throughout the whole process with the sale of our house, cannot fault them! Every question we had was answered immediately and whilst we encountered some issues along the way, Jo and the team worked around the clock to ensure we secured the home of our dreams.
5/5
GoogleI can't fault the service provided by Northwood, when selling our house. Lewis and the rest of the team have been amazing, with clear communication throughout the process. We won't hesitate to use them again in the future!
5/5
GoogleVery friendly and helpful
Thank you for your kind comments!
5/5
The Trusted AgentNorthwood were extremely helpful and professional when selling our property. They are quick to respond, attentive and efficient when dealing with matters that need attention at our current rental property and we would definitely recommend their services. We would use Northwood again - hopefully to secure our next purchase!
5/5
The Trusted AgentExcellent service - friendly, professional and thoroughly helpful. As a first time landlord it means a lot to have such good support.
5/5
GoogleOutstanding service - just the kind of people you need to meet when you need help with a property. No hesitation in recommending them.
5/5
GoogleWe have recently purchased a house through Northwood and have to say we were extremely impressed with the whole experience. From the ‘sneak peeks’ on Facebook, the Facebook live viewing all the way through to completion, Nic and the rest of the Northwood team were incredibly professional, responsive and helpful. We would not hesitate to recommend Northwood!PositiveResponsiveness, Professionalism
5/5
The Trusted AgentA nicd man called jonathon called today.he was very polte,well mannered and spoke clearly.i understood all he had to say.it was a pleasure talking to him.
5/5
GoogleNicola, Adi and Lewis in the Northwood Rhiwbina branch were a joy to work with from start to finish. They were friendly, helpful and extremely professional. They were always available to help and advise and we felt our house sale was in good hands. We would highly recommend them.
5/5
The Trusted AgentJess at the letting agency provided exceptional service. She was professional, friendly, and went above and beyond to ensure a smooth rental process. I highly recommend her and the agency. Thank you, Jess!
5/5
The Trusted AgentFirst class job by Jonathan at Northwood regarding coordinating repair work at my flat. Quick response and good backup. Many thanks
5/5
The Trusted AgentNicola, Jo, Lewis, Addy and all the team at Northwood were fantastic for our house sale. The open day ran smoothly and our buyer was found on the first day. (They even fed the cats). They were easily contactable with any questions. Thank you Northwood.
5/5
GoogleI looked for an apartment urgently and managed to find one and sign all the paperwork within 3 days! All thanks to Northwood 😁 …
5/5
The Trusted AgentAll staff were very welcoming and the gift was a lovely touch to help with the moving-in process.
5/5
GoogleJo was fantastic at keeping me updated throughout the whole process and was in regular contact. The team know their stuff and nothing was ever too much trouble. I would recommend Northwood.
5/5
GoogleFantastic experience with Northwood. Lewis worked with us and was excellent. Made us feel comfortable through out a stressful period. Quick replies and always kept us in the loop. Highly recommend
5/5
GoogleLewis at Northwood has been absolutely fantastic with communication as we have been viewing properties. Always polite, professional and approachable. Northwood is a lovely estate agent to deal with, highly recommend!
5/5
GoogleNorthwood made the sale of our property easy! They communicated well, sold property within 2 weeks, seamless. Nic and Alex are excellent. Thanks
5/5
GoogleExcellent service from Northwood. Great communication from all the staff, made selling our house a lot less stressful. Would certainly use them again.
1/5
GoogleDisgraceful letting agency run by Ben. He is rude, very unprofessional and shows no customer care. Apparently the only person who can deal with any deposit queries.
5/5
The Trusted AgentI looked for an apartment urgently and managed to find one and sign all the paperwork within 3 days! All thanks to Northwood ????
5/5
allAgentsFantastic service from
Fantastic service from Northwood and Jess who helped us get the property we wanted. Thank You!
5/5
allAgents"Fantastic service from..."
Fantastic service from Northwood and Jess who helped us get the property we wanted. Thank You!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
13 reviews from tenants, rated 5.0 out of 5 on average. For example, Yevhen wrote: "I had a really lovely experience with Northwood Cardiff, and I especially want to thank Jodie for all her help and support. From the first message to moving in ..."
