Northwood Cardiff reviews from tenants

★★★★★ 5/5

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Great experience with Northwood Cardiff!

I had a really lovely experience with Northwood Cardiff, and I especially want to thank Jodie for all her help and support. From the first message to moving in, she was kind, patient, and always quick to respond. Jodie made everything feel easy and stress-free, from viewings to paperwork. She explained things clearly, stayed in touch throughout, and was just genuinely nice to deal with. It’s rare to find someone so professional yet so approachable. I truly appreciate the care she put into helping me, and I’d happily recommend Northwood Cardiff to anyone looking for a new home.

Yevhen · 2 July 2025

★★★★★ 4.6/5

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End of tenancy review

I have been a tenant with Northwood Cardiff for two years, and their service has been exceptional. Whenever we contacted them regarding an issue, they addressed it promptly, even outside of regular hours. Our experience with them has been truly remarkable. We are particularly grateful to Jodie, Jess, Janine, Ceri, Martin (engineer), and the entire team for their outstanding support.

Anjali · 26 December 2025

★★★★★ 5/5

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Great service!

From start to finish Jess has been fantastic. So friendly and I jsd met many agents from other places and she was the first to who was kind, easygoing to speak to and professional. Always kept me up to date and when she wasn't available Jodie would help me who was also clear and easy to grt hold of. Thank you Ladies for your help.

Tay · 24 October 2025

★★★★★ 5/5

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Excellent work

I have been a tenant with Cardiff North Wood Agency for the past two years and have found their service to be exceptional. They consistently demonstrate professionalism in all aspects of their work. I would like to particularly commend Ceri, who has been outstanding. Whenever we have approached them regarding maintenance issues, they have respolnded promptly and efficiently.

Arun · 26 December 2025

★★★★★ 5/5

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Thank you Northwood Cardiff

Jodie was amazing from the very beginning. She is friendly, professional, and always easy to communicate with. She made everything clear and simple, and she was very respectful when visiting the property. I felt comfortable and well supported as a tenant with any of the team Thank you, all for your kindness and your great service.

Mohamed · 22 November 2025

★★★★★ 5/5

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Excellent first impression

Met with Jodie at the property as arranged. Jodie was punctual, polite and friendly. I was welcomed into the still tenanted property and shown around. Jodie was professional at all times and had a genuine interest in my reason for moving and my property search. Well done. Great service

Gavin · 22 November 2025

★★★★★ 5/5

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Excellent Experience as a Long-Term Tenant

I have been a tenant with Northwood Cardiff for almost five years, and they have always been outstanding. Their professionalism, responsiveness, and excellent customer service have made my renting experience smooth and worry-free. I highly recommend them to anyone looking for a reliable and professional letting agency.

Fahad · 9 December 2025

★★★★★ 5/5

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Thanks Northwood Cardiff

Fantastic team and outstanding service. Special thanks to Ceri for commitment and the tremendous support !

Mohamed · 19 September 2025

★★★★★ 5/5

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Excellent service

Jess has been really helpful and reliable throughout the whole renting process. Good open communication and always answered every question we had. Very pleased with Jess and Northwood

Shaunna · 29 March 2025

★★★★★ 5/5

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Re Jodie

Jodie is a Friendly, Patient, Knowledgeable lady whom gives me confidence to deal with Northwood. Well Done Jodie, You will go far! Thankyou, with love from Pauline Rowlands

Pauline · 10 March 2025

★★★★★ 5/5

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101 Ely Road

Myself and 2 girls recently moved in to the above property with amazing guidance and support from Jess. The process was quick and smooth which made moving in a lot less stressful and exciting too. We had clear communication and could always ask questions without hesitation. We really appreciate the service received and are glad to renting with a great agency / landlord.

Bethan · 6 August 2025

★★★★★ 5/5

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Very Helpful

We find this agent to be very friendly and helpful. They arrived on time for the viewings and have been excellent at communication between us and the landlord. They have been easy to deal with and we would recoomend them to anyone looking to rent.

Derek · 6 August 2025

★★★★★ 5/5

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Professional and friendly service

Great service from initial viewing through to contract. Thank you, especially to Jess for all her help and patience.

Jane · 4 February 2025