5/5
The Trusted AgentWe had a fab experience with Northwood, Jo was amazing at keeping us updated and was always super easy to get hold of when we had questions. I would recommend!
Trusted Agent profile · Cardiff
Verified
Northwood Cardiff reviews
★★★★★
331 reviews across 4 platforms
1a/1b Heol Y Deri, Cardiff, CF14 6HA
Part of Northwood, see every office.
Northwood's office in Cardiff, at 1a/1b Heol Y Deri, is rated 4.7 out of 5 across 331 reviews on four platforms, including 156 Google reviews rated 4.5.
156
Reviews on Google
This office
19
Reviews on The Trusted Agent
This office
127
Reviews on The Trusted Agent
This office
29
Reviews on allAgents
This office
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Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers2 reviews
I can’t recommend Northwood highly enough if you are thinking of selling your home. From start to finish the whole experience was superb: quick, efficient and ...Read all 2 from sellers
Buyers2 reviews
I had a very positive experience working with Northwood agency while searching for my first home. As a first-time buyer, the process felt overwhelming at times ...Read all 2 from buyers
Landlords1 review
15 years continuous rental with Northwood Cardiff and just signed up for another 3 year guaranteed rent contract. Communication has been good and so have the ...Read the review from landlords
Tenants13 reviews
I had a really lovely experience with Northwood Cardiff, and I especially want to thank Jodie for all her help and support. From the first message to moving in ...Read all 13 from tenants
About Northwood Cardiff
Family-owned and operated, Northwood Cardiff are your local estate and letting agents, offering a comprehensive range of services for selling or letting your property, including Northwood’s unique Guaranteed Rent scheme. Our property agents have been assisting people in Cardiff since 2002. We are passionate about property, and our experienced team is dedicated to guiding you through the process of selling, buying, letting, or renting your home in the most successful and stress-free way possible. We take pride in being an active part of our local community, participating in local festivals, sponsoring the local school, and supporting the Rhiwbina litter pickers.
Reviews
Every review we hold for the Cardiff office, from every platform, shown as written. First names only.
The Trusted Agent5/5
The Trusted AgentLovely team and very efficient service would use again
5/5
The Trusted AgentNicola, Adi and Lewis in the Rhiwbina office were an absolute joy to work with from start to finish. They were friendly, helpful and extremely professional and we would highly recommend them.
5/5
GoogleIn the short time that Northwood have taken over my property management, their approach and attitude have been extremely professional and I have confidence in their choice of contractors for any necessary work. The staff are communicative and helpful in all respects. Thank you.
5/5
GoogleEveryone we dealt with at Northwood were very friendly and professional. We had a lovely landlord who we dealt with more day to day but when we did deal with the letting agency they always responded quickly and were friendly.PositiveResponsiveness, Professionalism
5/5
The Trusted AgentFive stars for Northwood. Always helpful, friendly and really efficient. As a client you're well looked after and fully supported. TOP DRAWER STUFF. THANK YOU GUYS.
5/5
GoogleNorthwood have been helpful, friendly, and supportive regarding all aspects of our tenancy.
Agent replied · 31 December 2024
Hi Katherine. Thank you for your lovely review!
2/5
GoogleEnquired about a studio flat by email and heard nothing, so called to enquire and was told I'd be emailed with viewing information. The flat has now been let. Thoroughly disappointed with the service.NegativeResponsiveness
5/5
The Trusted AgentEveryone has been so friendly and yet very efficient. This has definitely made the move less stressful than it might have been. So our very grateful thanks to all concerned = Nicola, Jo and Lewis
5/5
GoogleI will highly recommend Northwood as they have provided brilliant service. My special thanks goes to Jo and Nicola as they have been so responsive and honest all throughout.PositiveResponsiveness, Quality, Professionalism, Value
5/5
The Trusted AgentAll the team at Northwood are super helpful and knowledgeable. Respond to any queries quickly and are always happy to help. Definitely recommend.
5/5
The Trusted AgentI rented my house for years through Northwood with minimum fuss then when it was time to sell they did a great job, kept me informed along the way and really helped push it forward!
5/5
The Trusted AgentVery pleased with the level of service and professionalism given all the way through the process of selling my late mother's house. I would recommend Northwood to anyone who was thinking of selling their property.
1/5
GoogleAwful. Can't even give you 5 minutes of their time.
Agent replied · 31 December 2024
Thank you for your feedback. Unfortunately we do not recognise your name, so are unable to be specific in this reply. However, we are very sorry that your experience wasn't as you wished it to be. If you wish to discuss anything further relating to your review or our reply, please contact us direct at cardiff@northwooduk.com or 002920 301141 where we can discuss things more specific to your review.
5/5
GoogleGot a great flat from these guys with no hassle
Agent replied · 31 December 2024
Many thanks for your review Matt. Glad to hear you are happy in the property!
5/5
The Trusted AgentExcellent service from Northwood throughout the process of purchasing my property The staff were consistently friendly and helpful and kept me up to date with progress
5/5
The Trusted AgentSwift response and action, much appreciated
5/5
The Trusted AgentThank you for showing us this property that wasn't necessarily on our radar. This is good for our current situation
5/5
The Trusted AgentFrom beginning to end absolutely first class service ginean is an ambassador to your company she kept us informed at every opportunity thank you so much will not hesitate to use you again
5/5
GoogleSince moving the management of my property to Northwood I have been very impressed with all their staff. By far the best management company I have worked with, excellent and reliable service.
5/5
The Trusted AgentNorthwood were fantastic when we were looking for a new home. Once we found our new property the sale progressed well with great communication when needed.
5/5
GoogleExcellent experiences over many years.
Agent replied · 31 December 2024
Thank you so much for the review David!
5/5
The Trusted AgentThe whole team have been excellent from valuation to completion. A professional yet friendly service. Would 100% use Northwood again. Thanks all!
5/5
GoogleJo and Nicola have been absolutely fantastic in helping us find our perfect home. Thank you!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Northwood Cardiff
What do tenants say about Northwood Cardiff?
13 reviews from tenants, rated 5.0 out of 5 on average. For example, Yevhen wrote: "I had a really lovely experience with Northwood Cardiff, and I especially want to thank Jodie for all her help and support. From the first message to moving in ..."
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Tell us what you need and we'll pass your enquiry to Northwood Cardiff and up to three other top-rated agents near Cardiff.
