Every review we hold for the Cardiff office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleVery fast and efficient always corresponding with us and didn t matter how many times i called and asked to go to property for various reasins it was never too much trouble highly recommend the rumney office
Debbie · 11 June 2017
Agent replied · 11 June 2024
Dear Debbie Palmer,
Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property.We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future.
Darlows Rumney estate agents
★★★★★ 5/5
GoogleAmazing service from Rachel at Rumney Darlows! Had a lovely warm welcome and some great advice on getting on to the property ladder! Would definitely recommend Darlows when it comes to buying a property.
Chloe · 13 June 2019
Agent replied · 11 June 2024
Dear Chloe Payne, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. Hi Chloe Payne, we are very happy to have provided you with such a positive experience! Thank you again for your star rating! Regards Darlows Rumney
★★★★★ 5/5
GoogleI was a first time buyer so had lots of questions.made me feel at home and relaxed,having dealt with other estate agents i would 100% recommend darlows to any of my friends and family.
Stuart · 11 June 2019
Agent replied · 11 June 2024
Dear Stuart Golding, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. If you have any further questions, please give us a call. We''re always happy to help!
★★★★★ 5/5
TrustpilotZara was so helpful and honestly a…
Zara was so helpful and honestly a lovely chat, give that girl a raise!!
Gareth · 23 October 2020
★★★★★ 5/5
TrustpilotSara Belgasem was very helpful and…
Sara Belgasem was very helpful and friendly and sorted out my issues promptly
Sophia · 31 December 2020
★★★★★ 5/5
GoogleEmma jones has been an absolute star nothing has been too much trouble, the most helpful agent I have ever dealt with. Go to the Rumney branch and see for yourself 👍👍👍👍👍 …
Diane · 13 June 2019
Agent replied · 11 June 2024
Dear Diane Cochrane, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. Darlows Rumney estate agents
★★★★★ 5/5
GoogleEmma has provided great communication throughout the process and opened us up to houses and areas we would never have considered and as a result we found our perfect home - thank you
Suzanne · 11 June 2019
Agent replied · 11 June 2024
Dear Suzanne Price, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. Thank you, and have a fantastic day!
★★★★★ 5/5
GoogleIt was a pleasure to deal with Emma, her great local knowledge made my house search a lot easier. I would have not hesitation in recommending Emma to all my family and friends.
Jennifer · 11 June 2019
Agent replied · 11 June 2024
Dear Jennifer Lewis, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property.
★★★★★ 5/5
GoogleA fantastic experience I've had with Darlows dealing with my property and a lovely lady called Rachel helped me above and beyond her duty excellent customer service 5 ***** kind regards Mr B Jones.
Barney · 13 June 2018
Agent replied · 11 June 2024
Dear Barney Jones, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property.
★★★★★ 5/5
GoogleJust want to say a huge thanks to emma, for helping me not to buy a house but to sell the house too. Great communication very helpful & very friendly too :)
Jade · 13 June 2019
Agent replied · 11 June 2024
Dear Jade Rees, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property.
★★★★★ 5/5
TrustpilotWell Done Zara Lawes
Zara has persevered, over the course of a number of weeks, to resolve a difficult situation in one of our rental properties. She has followed up diligently and kept me well informed at every step. It was a real relief when she called me this morning to say that the situation had finally been resolved. Well done and thank you!
Richard · 9 October 2020
★★★★★ 5/5
GoogleFantastic professional service from the branch and Emma Jones in particular. Returned all of my calls and answered all of my questions/queries in a timely fashion, in what can be a stressful time.
Ron · 13 June 2018
Agent replied · 11 June 2024
Dear Ron Ogbue, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property.
★★★★★ 5/5
GoogleDarlows Rumney helped us sell our property in weeks and also helped us find our dream home. Rachel helped us with both along the way, very professional I would recommend darlows to anyone.
Chris · 13 June 2018
Agent replied · 11 June 2024
Dear Chris Francis, Thank you for leaving such great and detailed feedback about your experience with Darlows Rumney estate agents.
★★★★★ 5/5
TrustpilotVery pleased with Darlows
Very pleased with the service that Darlows have provided , all the agents are always courteous and polite , they solve any issues quickly , will be using them again shortly
Customer · 21 June 2019
Agent replied · 10 June 2024
We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!Darlows Merthyr Tydfil
★★★★★ 5/5
GoogleEmma Jones
A massive thank you to emma Jones for the persistence and her knowledge during our house search you really stood out from all the other agents I dealt with
Suzanne · 13 June 2019
Agent replied · 11 June 2024
Dear Suzanne Kusnierek, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. Darlows Rumney estate agents
★★★★★ 5/5
GoogleVery pleased with the service from darlows. Emma and Rhys helped us find a new home that fit our specification perfectly and sold our house very quickly - couldn’t be happier
Claire · 11 June 2019
Agent replied · 11 June 2024
Dear Claire Jackson, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. Darlows Rumney estate agents
★★★★★ 5/5
TrustpilotSuper service
Asset to DarlowsAfter moving into my new property, I had a few questions that I needed answering. After a few calls to Darlows, I had a phone call from Zara who told me she'd get the answers I was searching for.... 25 minutes later she calls back, with the answers. Great, friendly service. Very helpful and efficient. Thank you!
Jacob · 25 September 2020
★★★★★ 5/5
GoogleWould like to say that Emma darlows works tirelessly in the pursuit of a sale. She gets results through hard work and great knowledge of her market. Could not recommend more highly
Lee · 13 June 2018
Agent replied · 11 June 2024
Dear Lee Smith, Thank you for leaving such great and detailed feedback about your experience with Darlows Rumney estate agents.
★★★★★ 1/5
TrustpilotI wouldn’t use them again they seem to…
I wouldn’t use them again they seem to be on the side of buyers not the people they’re representing .
Brenda · 28 July 2024
★★★★★ 5/5
Trustpilotacknowledgement for Chloe Hutchings
This review is an acknowledgement for Chloe Hutchings for her brilliant customer service. Chloe promptly informed me of a particular issue that needed to be addressed. Separately to this I required some urgent information which Chloe provided within the hour! I’m very impressed with the service provide, Chloe very much relived what could have been a stressful situation.
Chloe · 24 October 2020
★★★★★ 5/5
GoogleLooking to buy and Adam (Robjohn) really helped.
First time buyer and he was quick, responsive and efficient. Well informed and no pressure.
Anon · 12 June 2021
Agent replied · 11 June 2024
Dear Anon, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst buying your property.
★★★★★ 5/5
TrustpilotI was very happy with Tanya she got all…
I was very happy with Tanya she got all the stuff that I asked for sorted out so less stress for me so 10 out of 10
Gareth · 8 June 2020
Agent replied · 10 June 2024
Dear Gareth Morgan, Thank you for leaving such great and detailed feedback about your experience with Darlows Albany Road (Lettings). Thank you again for your 5 star rating!RegardsDarlows Albany Road (Lettings)
★★★★★ 5/5
GoogleWe received fantastic service from Darlow's and it's team, special mention for Emma who took us through every step and kept the communication between all parties at a high standard. Cheers
Gurdas · 11 June 2018
Agent replied · 11 June 2024
Dear Gurdas Patwal, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property.
★★★★★ 5/5
TrustpilotAdvisor was very fast and even had a…
Advisor was very fast and even had a lovely conversation.
Gareth · 5 August 2020
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
