Trusted Agent profile · Cardiff
Verified
★★★★★
181 reviews across 4 platforms
178 Whitchurch Road, Cardiff, CF14 3NB
Part of Belvoir, see every office.
Belvoir's office in Cardiff, at 178 Whitchurch Road, is rated 4.1 out of 5 across 181 reviews on four platforms, including 107 Google reviews rated 4.2.
107
Reviews on Google
This office
22
Reviews on Facebook
This office
13
Reviews on Direct reviews
This office
39
Reviews on allAgents
This office
Welcome to Belvoir, a multi award winning lettings and estate agency with prominent offices in both Cardiff and Pontypridd. We are independently owned by a local property expert, but part of the Belvoir network, one of the UK’s largest independent estate agencies with over 170 offices across the UK. Belvoir offer a professional property service and has been recognised and rewarded with prestigious Gold Sunday Times property awards and ESTAS
Every review we hold for the Cardiff office, from every platform, shown as written. First names only.
5/5
GoogleCan’t recommend Belvoir enough! I was interested in renting a property with them and the process was quick, simple and professional. Dan was a massive help through the process and was always on hand to answer any questions I had. Great service from the team at Belvoir!PositiveResponsiveness, Quality, Professionalism
5/5
Direct reviewsBelvoir were excellent from start to finish. Rob and Julie were both great to work with and made the whole process less stressful. Would highly recommend!
5/5
FacebookBelvoir were excellent from start to finish. Rob and Julie were both great to work with and made the whole process less stressful. Would highly recommend!
5/5
allAgentsBelvoir were excellent from
Belvoir were excellent from start to finish. Rob and Julie were both great to work with and made the whole process less stressful. Would highly recommend!
5/5
allAgents"Belvoir were excellent from..."
Belvoir were excellent from start to finish. Rob and Julie were both great to work with and made the whole process less stressful. Would highly recommend!
5/5
GoogleRecently completed a purchase over the Christmas period. The service from Belvoir could not have been better. They took care of all of the administration and ensured I was fully informed throughout the process. I can’t fault the service they provided.
Thanks for the review Huw. Happy that we we found a property for you and managed to get the sale completed in good time.
5/5
GoogleGreat experience with Belvoir. Rhys was absolutely brilliant in dealing with and I'm very happy with the whole process.
5/5
FacebookBelvoir has been head and shoulders above other letting agents and Rob is prepared to do viewings in the evenings and weekends which helps immensely. Jack and Dafydd are a great team - always polite. helpful and cheerful. They don't bother you with trivial matters they can deal with and always act promptly and efficiently with more serious matters.
3/5
GoogleOur property negotiator Emily was very friendly and helpful throughout the process of arranging our tenancy, answering all of our concerns and questions promptly. However, we were disappointed that the property had not been properly cleaned prior to our moving in, and took us several hours to clean. Otherwise a positive experience with Belvoir.
4/5
GoogleEngaged with Belvoir for a tenent finding service. Dane was professional, polite and refreshingly for this sector did what he said he would do, when he said he would do it. These small things make a differnce.
5/5
GoogleVery happy with the service provided by Belvoir to sell my house. From start to finish they were great to deal with. Special mention to Dan who was my main contact throughout. Thank you all!PositiveResponsiveness, Professionalism
5/5
Direct reviewsRhys was helpful in going through the process of renting my first flat. Fast at replying, good to communicate with and explained the process to me well, Thanks ????
5/5
GoogleMe and my partner relocated from the West Midlands to Caerphilly and Rhys couldn’t have been more helpful, very good communication throughout the process and he even recommended a top mortgage advisor.
5/5
GoogleGlad I chose Belvoir. Very helpful and have been quick to get in contact with any issues. Sorted lots of admin whilst I moved. Would 100% reccommend!
Thanks for taking the time to leave us a Review Jack. Very pleased that we were able to deliver the quality service you were looking for.
5/5
GoogleMoved into a new property recently and the entire process was smooth and effortless. Dane was really lovely and helpful and helped sort everything within a couple of days. Would highly recommend.
5/5
GoogleVery helpful with looking for flats during a pandemic! Jessica is always quick to respond and help with any queries regarding our property. Definitely the best agency we have engaged with when looking for a place to rent.PositiveResponsiveness
5/5
FacebookI have been enormously impressed by the whole team at Belvoir Cardiff, led by Rob Price. In the initial stages of purchasing buy to let properties Rob was generous with his time and advice, and since purchase the service provided has been outstanding. I recommend with no hesitation.
5/5
GoogleWorking with Belvoir is always a pleasure, nothing is ever too much trouble for Jessica and the team - Service is second to none. I would highly recommend Belvoir to any tenant or Landlord!PositiveResponsiveness, Professionalism
4/5
GoogleWe had a good overall experience with Belvoir Cardiff letting agency, moving from Cornwall to Cardiff. It was easy to communicate with Emily over the phone and email while still living in Cornwall and arranging to move up to Cardiff. Friendly and efficient.
5/5
allAgentsI am very pleased with Rob
I am very pleased with Rob and his team at Belvoir. I had met 5 other Estate Agents in Cardiff when I wanted to rent out my property. Rob just blew out the competition with his clear, honest and practical advice. I will not hesitate in recommending Belvoir...
5/5
allAgentsThe whole process of booking
The whole process of booking a viewing to picking up the keys was smooth and easy. Belvoir were very professional, always prompt at replying and very helpful. They kept us informed every step of the way and helped us secure a really lovely home to live in (rental). Since moving in they have also been very supportive, the best experience I've had with an agency over the last 10 years.
5/5
allAgents"The whole process of booking..."
The whole process of booking a viewing to picking up the keys was smooth and easy. Belvoir were very professional, always prompt at replying and very helpful. They kept us informed every step of the way and helped us secure a really lovely home to live in (rental). Since moving in they have also been very supportive, the best experience I've had with an agency over the last 10 years.
5/5
GoogleEmily was very helpful and friendly in our process of finding a flat. As first time renters, this helped greatly in putting our minds at ease and made it that little bit less stressful. Thank you Emily, and I highly recommend.
1/5
GoogleI WISH I COULD LEAVE A 0 This is the worst estate agents i have ever dealt with from the off they were terrible, I agreed to move into a furnished property with a car parking space just before I was about to pay the bond and first months rent they then told me the property was unfurnished without a car parking space I was called a lair on the phone saying I wasn’t told any of this information but when I had sent over the email proof they then said it was a mistake but because I had already set my heart on the place I still decided to move in, when I then entered the property there was a number of errors, Balcony door was hanging on by Sellotape,the intercom didn’t work,dishwasher wasn’t working and there’s a few more things, When I asked Belvoir to come and fix the balcony door they stated it wasn’t there fault and there may be a charge for myself even though they had agreed there balcony door was faulty🤯I had to argue with Julie (A representative of Belvoir) that I would take this further and seek independent advice which then they came out to fix the door which wasn’t done the handyman put more sellotape on the door and said there’s nothing we can do.The intercom I was made aware there is a £400 charge to have fixed which I had refused to pay as it had never worked since being here also I was sent email confirmation that it had never worked in the flat when the engineer came out to fix it he had told me it wasn’t programmed in. Belvoir cardiff are experts in arguments as you could tell by the way they spoke to there clients they must go through about 10+ a day of them,they don’t care one bit about there’s clients mental health I never wanted to call them as the phone would always end up with me arguing with them, luckily last month I had the best news that another estate agents were taking over the property which was a gift from above the nee estate agents I am with is called the gray house they are amazing and the complete opposite to Belvoir please read this review before taking out a contract with them I was luckily enough to get away from them I feel sorry for anyone that is in a contract with them currently.NegativeResponsiveness, Quality, Professionalism, Value
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Belvoir's Cardiff office has 181 reviews across four platforms: 107 on Google, 22 on Facebook, 13 on Direct reviews, 39 on allAgents.
Belvoir Cardiff is rated 4.1 out of 5 across all 181 reviews, and 4.2 out of 5 on Google from 107 reviews.
Belvoir Cardiff, 178 Whitchurch Road, Cardiff, CF14 3NB.
