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Belvoir Cardiff reviews

4.1

★★★★★ Great

181 reviews across 4 platforms

178 Whitchurch Road, Cardiff CF14 3NB

Part of Belvoir, see every office.

Belvoir's Cardiff office at 178 Whitchurch Road is rated 4.1 out of 5 across 181 reviews on four platforms, including 107 Google reviews rated 4.2. Checked 9 October 2026.

Google logo

4.2 / 5

107

Reviews on Google

This office

Facebook logo

3.7 / 5

22

Reviews on Facebook

This office

Direct reviews logo

5.0 / 5

13

Reviews on Direct reviews

This office

AllAgents logo

39

Reviews on AllAgents

This office

Reviews may appear on more than one platform.

About Belvoir Cardiff

Welcome to Belvoir, a multi award winning lettings and estate agency with prominent offices in both Cardiff and Pontypridd. We are independently owned by a local property expert, but part of the Belvoir network, one of the UK’s largest independent estate agencies with over 170 offices across the UK. Belvoir offer a professional property service and has been recognised and rewarded with prestigious Gold Sunday Times property awards and ESTAS

Reviews

Every review we hold for the Cardiff office, from every platform, shown as written. First names only.

5/5

AllAgents

Great work by Belvoir

Great work by Belvoir Cardiff. I purchased a property that hadn't previously been rented and not living in the area I thought it may have been tricky sort out. Belvoir made it incredibly easy. From the initial setup of the property right through to finding good tenants and managing the property. Belvoir have a well defined process that works and gave me complete confidence. I only visited the property once, everything else was handled professionally and with real care

Dee1976 · 16 June 2012

5/5

Google

I recently used Belvoir to sell my property and they were fantastic. Rhys was great to work with from start to finish and the sales progression team kept me informed and pushed the sale through quicker than expected! Highly recommend.

Steve · 6 March 2024

5/5

AllAgents

This was my first experience

This was my first experience with Belvoir Lettings, I found them to be totally professional, gave good advice when needed and are very fair in their dealings. I have had bad experiences with other agents in Cardiff, but I will be using Belvoir again & again if they continue at this level of service. My property was rented out within 3 weeks which was over the Christmas period which is excellent. Thank you Philip & Rob at Belvoir!

Saira · 7 February 2013

5/5

Facebook

I have recently moved into a property during Lockdown with Belvoir. I honestly thought it was going to be tough but by experience has been far from it it has been fantastic from start to finish. They have been professional and having to work with current Government guidelines, They moved mountains to get me in and I cannot thank them enough! Would recommend to anyone. Thank you Belvoir Cardiff!

Rebecca · 14 January 2021

5/5

Google

Rhys was amazing from start to finish he dealt with my house purchase with such professionalism I was over the moon Rhys from the Cardiff branch deserves a promotion.

Prankz · 6 September 2024

1/5

AllAgents

Total Let

Phoned up to view property to rent five minutes later they cancelled appointment saying Landlord was still doing up property could not get keys to view and I could not go an see for the foreseeable future. Later that day property reposted on their web site with a rent increase. Weird that maybe it was because on HB due to my part time work. Letting agents are to quick to judge. Total character assaination!!!!

Bad · 27 December 2018

5/5

Direct reviews

Rhys Vaughan is helpful, prompt, and efficient in helping us in the rental process from viewing until moving in. He always has a way of solving every problem in the letting process and always makes sure that we feel comfortable in the new house. Thank you, Rhys, for the good experience.

Ani · 3 May 2023

5/5

AllAgents

Thoroughly recommend Belvoir

Thoroughly recommend Belvoir Cardiff. They provided the right advice on what I legally needed to do and additional advice on how to ensure my apartment would be an attractive rental property obtaining the best rent. Particularly impressed with how they advertised the property which ensured I got the type of tenants I wanted. I'm very happy that my property is now being managed by Belvoir. I know the property and the tenants will be well looked after.

JRone · 10 July 2012

5/5

Google

We highly recommend Belvoir. After a bad experience elsewhere, we were very anxious to find and move into a rental without being messed around again. We couldn't be more grateful to Rhys in particular, who did everything super quickly and made sure we were reassured all the way through the process. Thanks so much again !

Abi · 1 January 2024

Agent replied · 31 December 2024

Thanks for taking the time to leave us a review Abi. It's much appreciated.

1/5

Facebook

It seems this company simply aren't interested in customer service and selling houses. My brief dealings with them have been absolutely appalling. They were unhelpful, rude and their lack of communication was just shocking. Particularly Dan, who is more interested in giving excuses than doing his job. If he was the last estate agent on the planet I wouldn't use him or Belvoir to market my property.

Helen · 18 August 2020

5/5

AllAgents

Excellent

Rhys has been very helpful throughout my property search in Cardiff! Always willing to help by answering my emails and calls even after working hours and helped me secure a great rental property in the heart of Cardiff. Great guy! Thank you Rhys

ARJUN · 20 September 2023

5/5

AllAgents

"Excellent..."

Rhys has been very helpful throughout my property search in Cardiff! Always willing to help by answering my emails and calls even after working hours and helped me secure a great rental property in the heart of Cardiff. Great guy! Thank you Rhys

ARJUN · 20 September 2023

5/5

Google

Dane was absolutely amazing with us when we were looking to rent. He was extremely responsive and professional throughout the whole process, and even though we ended up not renting a property through Belvoir, the whole process was very easy from a customer perspective, and we could not recommend them enough based on this experience. Thank you Dane!PositiveResponsiveness, Professionalism

George · 1 January 2022

5/5

Google

Dan from Belvoir came to valuate my property. He was very flexible about date and time and was extremely punctual. He is knowledgeable and informative and replied honestly to all the questions I had. Experienced and personable. I would highly recommend Dan and the agency Belvoir for sales and lets.

Judith · 1 January 2023

5/5

AllAgents

Philip Gorgia from Belvoir

Philip Gorgia from Belvoir Cardiff done great job, very professional and helpful throughout our process of renting. He always answer promptly to my emails.

Ana · 6 August 2024

5/5

AllAgents

"Philip Gorgia from Belvoir..."

Philip Gorgia from Belvoir Cardiff done great job, very professional and helpful throughout our process of renting. He always answer promptly to my emails.

Ana · 6 August 2024

5/5

Google

Rhys from Cardiff office was very professional and courteous and I appreciate his help in finding a perfect flat for me to call Home thank you Rhys

Rachel · 2 May 2024

5/5

Google

I recently rented a house through Belvoir Cardiff, and they have acted in the highest level of professionalism and support throughout the process. Dane in particular was very prompt at honestly answering and responding to any query. I will recommend them to any tenant or landlord.

Blessing · 1 January 2023

5/5

Google

Phil at Belvoir has made the process easy the whole way through, when we viewed the property it was in great condition, and unprompted they’ve gone ahead and had it touched up further prior to our move 🙌. Phil’s been great at answering any questions and has always responded promptly. …

Archie · 23 April 2025

5/5

AllAgents

Rhys has been brilliant,

Rhys has been brilliant, he's on the ball and returns calls quickly. I've been very impressed thru out the whole experience, from first contact thru to a a check up phone call to see how everything was a week after moving in.

Paul · 29 April 2023

5/5

AllAgents

"Rhys has been brilliant,..."

Rhys has been brilliant, he's on the ball and returns calls quickly. I've been very impressed thru out the whole experience, from first contact thru to a a check up phone call to see how everything was a week after moving in.

Paul · 29 April 2023

5/5

Facebook

I have recently rented a property through Belvoir, they have been very helpful and efficient throughout the whole process helping any queries I needed about using the flat. Dan was extremely knowledgeable in his expertise and he was always happy to help! Thanks Belvoir, I will be recommending you to anyone that needs it :) Top quality estate agents.

Nia · 6 January 2021

5/5

Google

We rented with Belvoir for a year (due to personal circumstances we had to move otherwise we would have stayed indefinitely). I've been renting for over 12 years and they are the best agency I have ever used. … More

Becca · 3 June 2024

Agent replied · 28 February 2025

Thanks for the comprehensive review Becca. Really pleasing to hear that you from your initial contact with us right through to the end of tenancy you had a positive experience.

5/5

Google

Requested a valuation and a prompt visit was undertaken with excellent advice from Rhys. He produced lots of evidence that I understood was extremely efficient professional courteous. I will definitely be using Rhys to market my property. Highly recommend

Debra · 13 April 2024

Agent replied · 31 December 2024

Thanks for the review Debra. Happy to hear Rhys provided the valuation information you needed and that you found it useful.

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Questions about Belvoir Cardiff

How many reviews does Belvoir Cardiff have?

Belvoir's Cardiff office has 181 reviews across four platforms: 107 on Google, 22 on Facebook, 13 on Direct reviews, 39 on AllAgents. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Belvoir Cardiff's rating?

Belvoir Cardiff is rated 4.1 out of 5 across all 181 reviews, and 4.2 out of 5 on Google from 107 reviews, checked 9 October 2026.

Where is Belvoir's Cardiff office?

Belvoir Cardiff, 178 Whitchurch Road, Cardiff CF14 3NB.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.