4/5
Had an excellent experience with Helen from Bear in progressing the purchase of my flat. Overall good communication and responsiveness. Did have a less positive experience earlier on in the process but Helen’s hard work more than made up for it

Trusted Agent profile · Canvey Island
★★★★★
436 reviews across 3 platforms
62 Furtherwick Road, Canvey Island, SS8 7AE
Part of Bear Estate Agents, see every office.
Bear Estate Agents's office in Canvey Island, at 62 Furtherwick Road, is rated 4.6 out of 5 across 436 reviews on three platforms, including 269 Google reviews rated 4.6. It won Trusted Agent in The Trusted Agent 2026 awards.
269
Reviews on Google
This office
10
Reviews on Facebook
Business-wide
157
Reviews on Trustpilot
Business-wide
Tell us what you need and we'll put you in touch. Bear Estate Agents hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Canvey Island.
The Trusted Agent 2026 results for Bear Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Canvey Island office, from every platform, shown as written. First names only.
4/5
Had an excellent experience with Helen from Bear in progressing the purchase of my flat. Overall good communication and responsiveness. Did have a less positive experience earlier on in the process but Helen’s hard work more than made up for it
5/5
Best around
I'm delighted to give Bear Estate Agents a well-deserved 5-star review. Their exceptional customer service played a crucial role in selling our house. The entire process was incredibly seamless and easy, thanks to their kind, helpful, and highly professional team. I highly recommend their services to everyone looking for a knowledgeable and efficient real estate experience.
5/5
I've recently SOLD with Bear. I can fully recommend them, I found the entire team to be enthusiastic. Prompt responses, proactive contact and they kept in touch and kept the sale on track throughout the covid19 lockdown period. Excellent value for money with a personal touch.
Hi Sharon, thank you so much for this great review. It’s been a tricky time for us all but we are so happy you achieved your goal! Best wishes for the future.
1/5
Communication is abysmal.
I was buying a home being sold by Bear (Leigh On Sea offices) and want to warn anyone else that their communication is absolutely dire. In the end I contacted the seller directly as Megan never returned my emails or calls. Abysmal.
5/5
Bear is a must if you want a fantastic estate agents
This is my second time buying/selling with Bear. All I can say is the team are fantastic! Sydney, Ricky and everyone at Bear are knowledgable, open, honest, fair and have made the process much easier for me. House sold in 4 days, responsive, quick to action what more could you want!
5/5
Bear Estata agents, was simply wonderful with an impressive set of skills, all the way through from start to finish. They really was amazing, I had 3 previous local Estate agents that failed me, and cost me valauble time.
5/5
Bear were great estate agents for the sale of my property. Sydney dealt with all communication between myself and the buyer during the process and she was very pleasant to work with. I would use Bear Estate Agents again.
5/5
This team works hard to get the job done
Everyone in this company tries hard to get the job done. Sydney, especially, worked hard and effectively to help us achieve our goals. She had a difficult job with so many unpredictable obstacles and awkward barriers to negotiate. She persevered and got good results.
5/5
Bear Estate Agents handled the sale of a property I just purchased. Dealing mainly with Helen and Sydney, I was very pleased with the service they provided (especially the continued updates as the sale progressed). I highly recommend them - Thank you to the whole team!
Hi Simon, the Bear team really appreciate the time taken to give us your feedback... it means a lot, thank you.
5/5
The team was fantastic during the whole process of selling our Hockley property and definitely recommend them !!! ⭐⭐⭐⭐ ⭐service
5/5
We recently sold through the Southend office and made a purchase through the Leigh on sea office and couldn’t speak highly enough about both offices. Communication and attention to detail were second to none. I would highly recommend.
Hi Sam, thanks so much for this positive feedback, especially as we strive to maintain training to ensure that our Bears all communicate with each other. Thanks again, Bear
5/5
Great experience with Bear from the first phone call to exchange. Wayne, Frank and Helen have been great and completely changed our minds about estate agents. From the first phone call to the last congratulating us on exchange they have been a great help especially in dealing with some frustrating situations. Bear have sold our property and sold us our new property. Would not hesitate to recommend Bear or go to them in the future if we find ourselves in the same position. Thanks again, Sam & Mike
1/5
As buyers we will never deal with Bear Estate Agents again. We were interested in a property and wanted to view it a second time with a view to making an offer, but were consistently fobbed off. By the time we were able to make contact with Bear about the delay, the house had been sold behind our backs and another offer accepted. We were very upset and feel that Bear were evasive about the true situation. How do the vendors know that we would not have made a better offer? Well they will never know now. Sellers beware!
1/5
Shocked at the customer servicemy partner received.didnt get back to him after he made an offer on a property
Hi Michelle, I can’t find your name anywhere on our customer service data. Are you sure you have the correct agent? Are you sure an offer was made to us? Thanks, Bear
5/5
Sydney at Bear Estate agents is an incredible asset to their team! thank you for being so helpful
Yes Mann, we totally agree with you and thank you for taking time to tell us! Bear
5/5
Really impressed with the service at Bear. Communication was always fantastic, they sold my home quickly and achieved a good price. All in all I feel the service they offer is excellent value for money. Thank you team Bear! I'll be recommending you to everyone!
Hi Dan, thank you for your recommendations.. we were very happy to help!
5/5
Kyle from Bear was the estate agent responsible for the property which we have just bought. From the initial conversation , to the viewing he was friendly and informative. However it was after our offer was accepted that he came into his own. Due to our conveyancers not talking to each other the purchase started to be delayed unnecessarily. Kyle acted as liaison between both sides ensuring a simple sale , and we cannot thank him enough! Definately recommended
1/5
Poor customer service
Poor customer service and very rude. I was trying to sell/let a property through Bear Estate Agents Southend and between them they demonstrated a lack of knowledge of any property related matters on all fronts. Then of course they come up with a myriad of excuses as to why other than the reality that they are incompetent. Use at your peril.
5/5
We recently sold through Bear. The communication was superb, with feedback chased and given for every viewing. Even with a difficult buyer, they made sure everything went smoothly. I can't recommend Bear highly enough.PositiveResponsiveness, Professionalism
Difficult situations can arise when buying or selling a home and issues can make people very emotional. Thank you Jamie for keeping your cool and helping us to achieve your sale. As well as giving us this great feedback! Bear 😊 …
5/5
I used Bear Estate Agents last year to buy my first house. They were always available when I needed to speak to someone and helpful. They did much more of the chasing than the actual solicitors.
5/5
Sold our house in less than a week with no problems at all. Friendly professional agents, real people to deal with and great commission rate, what more could you ask? No wonder they are doing so well in Southend. Would recommend to anyone.
The Bear team really value your comments, Amy, thanks so much!
5/5
Cannot fault them
Cannot fault them, from start to finish they have been amazing. So helpful and encouraging throughout the entire process. Would highly recommend them to anyone either buying or selling their property.
5/5
I recently sold my property through Bear and they provided a fantastic service. Very professional and really worked hard to get my property sold.PositiveProfessionalism
Hi Jake, the team were so happy to read your review. Thank you so much for the positivity, Bear
5/5
Good Service
Bear recently sold us a property. Communication was regular. Zoe (Hockley) in particular tried her best when we encountered some issues further up the chain. Everyone seemed friendly and helpful. Thank you.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Bear Estate Agents, Canvey Island won Trusted Agent.
Tell us what you need and we'll put you in touch. Bear Estate Agents hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Canvey Island.