5/5
Excellent service provided thorough out the process. Highly recommended 5/5.
Trusted Agent profile Β· Canvey Island
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436 reviews across 3 platforms
62 Furtherwick Road, Canvey Island, SS8 7AE
Bear Estate Agents's office in Canvey Island, at 62 Furtherwick Road, is rated 4.6 out of 5 across 436 reviews on three platforms, including 269 Google reviews rated 4.6. It won Trusted Agent in The Trusted Agent 2026 awards.
269
Reviews on Google
This office
10
Reviews on Facebook
Business-wide
157
Reviews on Trustpilot
Business-wide
The Trusted Agent 2026 results for Bear Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Canvey Island office, from every platform, shown as written. First names only.
5/5
Excellent service provided thorough out the process. Highly recommended 5/5.
5/5
Bear estates the only estate agent you should use
I can not praise Bear estate agents enough for making my house sale and move so stress free, from the start they have been helpfully profesional approchable and above all friendly and kept me informed all the way, thank you so much Bear for everthing i would highly reccomend Bear estates π
1/5
Abysmal Performance
I registered with this agent and viewed a property, there was an anomaly on the lease, I asked the agent and he said he would get back to me. I heard nothing. They advertised another property and I organised a viewing with them. I turned up, they didnt, I phoned and the appointment was for the NEXT WEEK! They did not make that clear, and were unconcerned. Said they sent me a text. Never have had such bad service from any estate agent.
4/5
Had an excellent experience with Helen from Bear in progressing the purchase of my flat. Overall good communication and responsiveness. Did have a less positive experience earlier on in the process but Helenβs hard work more than made up for it
5/5
Best around
I'm delighted to give Bear Estate Agents a well-deserved 5-star review. Their exceptional customer service played a crucial role in selling our house. The entire process was incredibly seamless and easy, thanks to their kind, helpful, and highly professional team. I highly recommend their services to everyone looking for a knowledgeable and efficient real estate experience.
1/5
Communication is abysmal.
I was buying a home being sold by Bear (Leigh On Sea offices) and want to warn anyone else that their communication is absolutely dire. In the end I contacted the seller directly as Megan never returned my emails or calls. Abysmal.
5/5
I've recently SOLD with Bear. I can fully recommend them, I found the entire team to be enthusiastic. Prompt responses, proactive contact and they kept in touch and kept the sale on track throughout the covid19 lockdown period. Excellent value for money with a personal touch.
Hi Sharon, thank you so much for this great review. Itβs been a tricky time for us all but we are so happy you achieved your goal! Best wishes for the future.
5/5
Bear is a must if you want a fantastic estate agents
This is my second time buying/selling with Bear. All I can say is the team are fantastic! Sydney, Ricky and everyone at Bear are knowledgable, open, honest, fair and have made the process much easier for me. House sold in 4 days, responsive, quick to action what more could you want!
5/5
Bear Estata agents, was simply wonderful with an impressive set of skills, all the way through from start to finish. They really was amazing, I had 3 previous local Estate agents that failed me, and cost me valauble time.
5/5
Bear were great estate agents for the sale of my property. Sydney dealt with all communication between myself and the buyer during the process and she was very pleasant to work with. I would use Bear Estate Agents again.
5/5
This team works hard to get the job done
Everyone in this company tries hard to get the job done. Sydney, especially, worked hard and effectively to help us achieve our goals. She had a difficult job with so many unpredictable obstacles and awkward barriers to negotiate. She persevered and got good results.
5/5
Bear Estate Agents handled the sale of a property I just purchased. Dealing mainly with Helen and Sydney, I was very pleased with the service they provided (especially the continued updates as the sale progressed). I highly recommend them - Thank you to the whole team!
Hi Simon, the Bear team really appreciate the time taken to give us your feedback... it means a lot, thank you.
5/5
The team was fantastic during the whole process of selling our Hockley property and definitely recommend them !!! ββββ βservice
5/5
I had a fantastic experience with Bearβ¦
I had a fantastic experience with Bear Estate Agents' Basildon office. Their customer service was exceptional, consistently attending viewings and promptly relaying feedback. The entire team deserves commendation, with a special shoutout to the young agent that showed us around, what a polite and professional young man! A definite 5-star review! π€©
5/5
We recently sold through the Southend office and made a purchase through the Leigh on sea office and couldnβt speak highly enough about both offices. Communication and attention to detail were second to none. I would highly recommend.
Hi Sam, thanks so much for this positive feedback, especially as we strive to maintain training to ensure that our Bears all communicate with each other. Thanks again, Bear
5/5
Great experience with Bear from the first phone call to exchange. Wayne, Frank and Helen have been great and completely changed our minds about estate agents. From the first phone call to the last congratulating us on exchange they have been a great help especially in dealing with some frustrating situations. Bear have sold our property and sold us our new property. Would not hesitate to recommend Bear or go to them in the future if we find ourselves in the same position. Thanks again, Sam & Mike
1/5
As buyers we will never deal with Bear Estate Agents again. We were interested in a property and wanted to view it a second time with a view to making an offer, but were consistently fobbed off. By the time we were able to make contact with Bear about the delay, the house had been sold behind our backs and another offer accepted. We were very upset and feel that Bear were evasive about the true situation. How do the vendors know that we would not have made a better offer? Well they will never know now. Sellers beware!
1/5
Shocked at the customer servicemy partner received.didnt get back to him after he made an offer on a property
Hi Michelle, I canβt find your name anywhere on our customer service data. Are you sure you have the correct agent? Are you sure an offer was made to us? Thanks, Bear
5/5
A well-deserved 5-star review for Bearβ¦
A well-deserved 5-star review for Bear Estate Agents. Their selling fees are great, and their customer service is amazing. The outstanding communication, especially from the Basildon branch, truly stands out. They've gone above and beyond and deserve a raise for their exceptional efforts. I wholeheartedly recommend their services to everyone.
5/5
Sydney at Bear Estate agents is an incredible asset to their team! thank you for being so helpful
Yes Mann, we totally agree with you and thank you for taking time to tell us! Bear
5/5
Really impressed with the service at Bear. Communication was always fantastic, they sold my home quickly and achieved a good price. All in all I feel the service they offer is excellent value for money. Thank you team Bear! I'll be recommending you to everyone!
Hi Dan, thank you for your recommendations.. we were very happy to help!
5/5
Kyle from Bear was the estate agent responsible for the property which we have just bought. From the initial conversation , to the viewing he was friendly and informative. However it was after our offer was accepted that he came into his own. Due to our conveyancers not talking to each other the purchase started to be delayed unnecessarily. Kyle acted as liaison between both sides ensuring a simple sale , and we cannot thank him enough! Definately recommended
1/5
Poor customer service
Poor customer service and very rude. I was trying to sell/let a property through Bear Estate Agents Southend and between them they demonstrated a lack of knowledge of any property related matters on all fronts. Then of course they come up with a myriad of excuses as to why other than the reality that they are incompetent. Use at your peril.
5/5
We recently sold through Bear. The communication was superb, with feedback chased and given for every viewing. Even with a difficult buyer, they made sure everything went smoothly. I can't recommend Bear highly enough.PositiveResponsiveness, Professionalism
Difficult situations can arise when buying or selling a home and issues can make people very emotional. Thank you Jamie for keeping your cool and helping us to achieve your sale. As well as giving us this great feedback! Bear π β¦
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Bear Estate Agents, Canvey Island won Trusted Agent.