Every review we hold for the Canterbury office, from every platform, shown as written. First names only.
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5/5
TrustpilotCustomer service is excellent
Customer service is excellent, will answer all your questions no matter how many times you may repeat yourself ( in my case a lot) very friendly polite and the whole team always professional and most of all they are all very down to earth. Well done you guys and Thank You!! Joe , zack , Todd
Sheila Β· 1 March 2023
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5/5
TrustpilotFantastic service from all in the team
We are extremely happy with the service provided from the entire team at Your Move, Dalkeith. They were there to explain every step and guide us through the selling process. Alexander,Glen, Gemma and the rest of the team were extremely polite curtious and professional at all time and and would thoroughly recommend them to deal with selling and buying any properties. Sandra and Bill
Bill Β· 16 April 2022
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5/5
TrustpilotSold! Fantastic!
Abigail and Ashly from Your Move West Denton are absolutely fabulous. They have worked really hard in selling our house. They are always their at the end of the phone to answer any questions no matter how trivial. Donβt waist your time trying to sell your house with any one else but with these ladyβs. If you want quick professional results look no further. Sending a big thank you from us π
Andrea Β· 28 September 2020
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5/5
TrustpilotLovely staff
Your move on low fell were lovely. Especially Matty & Peter who were very helpful. Thank yous.
Becky Β· 11 February 2022
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5/5
GoogleJoe has been very helpful with our move he has helped so much and has gone out of his way so much to help me and my other half
Jack Β· 15 June 2018
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4/5
TrustpilotYour Move in Durham has been veryβ¦
Your Move in Durham has been very helpful and informative a very friendly service
Susan Β· 30 June 2022
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5/5
TrustpilotJen from Chris Stonock Washington is aβ¦
Jen from Chris Stonock Washington is a brilliant asset to Your Move. Keep up the good work!
Matthew Β· 29 January 2022
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5/5
TrustpilotStick with it
It was a bad time to sell due to interest rates and cost of living crisis.But we stood with your move and eventually sold.The branch kept us informed what was happening and we received regular emails.Glad we stayed with your move would have been easy to switch.
Michael Β· 24 October 2023
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1/5
TrustpilotPLEASE READ BEFORE RENT/BUY
They have the worst services, I was booked in to view a house and they sent me a text before my booking. They donβt really care about people.
Bella Β· 14 September 2022
Agent replied Β· 19 June 2024
Hi Bella - I'm sorry to read your review. I've requested some further information so I can look into what has happened. Kind regards
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4/5
TrustpilotSold a flat using your move
Sold a flat using your move. They kept us updated about viewings and feedback. The people I dealt with were polite, helpful and knowledgeable, I would recommend their service.
Lynsey Β· 3 August 2022
Agent replied Β· 19 June 2024
Thank you
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3/5
TrustpilotProcess complications.
Stared off very well through Your Move, but became difficult with the involvement of Thirdfort for security and identity checks which I found overly complicated as I .D had already been confirmed at the outset and was very difficult using Thirdfort App.Trusting that the rest of the sale will be smooth with Conveyancing Experts, leading to a prompt and successful sale.
George Β· 25 July 2022
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5/5
TrustpilotExcellent service
Stuart and his colleagues were extremely helpful in the purchase of my property and always kept me in the loop, copied into every relevant email and calling me where appropriate. Excellent response time to my queries and did everything possible to achieve the deadline requested by myself and the seller for the completion date
Christopher Β· 29 March 2023
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5/5
TrustpilotYour Move in Consett have beenβ¦
Your Move in Consett have been fantastic - from coming out to value the house, arranging viewings, chasing feedback and keeping me informed of every stage. With regard to my onward purchase as well, they have gone above and beyond and even helped me sort out my mortgage. I feel like I am part of the Consett Your Move family now!
Customer Β· 29 June 2022
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5/5
TrustpilotI have recently rented a house out forβ¦
I have recently rented a house out for the first time, with Your Move, Bedford.I am at a distance, so had to rely on Mark to handle everything for me.He has handled it all, including me constantly asking too many questions, with good grace and humour.I am delighted with the service I have had from them and would highly recommend themWendy Bell
Wendy Β· 10 May 2022
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5/5
Trustpilot@Your Move Andrew Nicolson.. Excellent Service!
@Your Move Andrew Nicolson..What excellent service and conducted in such a friendly manner. I have used Andrew's team for many years now, both renting and for selling.They are very proactive, come back to you straight away, very supportive, plus caring for the tenants & going above and beyond. I highly recomend them all !
Susie Β· 17 March 2023
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5/5
GoogleBianca Besteleaga has been exceptional with her feedback on viewings at our property.
S Β· 14 June 2022
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5/5
TrustpilotFalkirk Branch Excellent!
We recently sold our property through Your Move Falkirk and couldnβt be happier with the service we received. From initial valuation with Jodi to viewings coordinated by Morven, nothing was too much trouble. We received a great offer and the team supported us through every step and answered all our questions as first time sellers. Thank you!
Josh Β· 24 November 2022
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5/5
TrustpilotTop quality service from Nicola
Top quality service from Nicola at the Durham branch. Sorted me a last minute viewing out of a property we were interested in and went out of her way to keep me updated and in the loop as things progressed. Unfortunately that property wasnβt meant to be but I will definitely be using Nicola again if another property comes up with them.
Scott Β· 26 April 2022
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5/5
TrustpilotHouse sale duport rd burbage.
Within the second week we were receiving viewings which we did not expect. For the vast majority of viewings we were kept informed every step of the way by megan. Her attention to detail was second to non and she always had a very bright and pleasant personality. As a result the whole experience was very pleasant and professional.
Customer Β· 29 August 2022
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5/5
TrustpilotRachel Smiles from Houghton office wasβ¦
Rachel Smiles from Houghton office was most helpful. We weren't able to view the property we purchased in normal office hours; alternative times and days to suit us, were arranged by Rachel - nothing was a bother to her.
JS Β· 14 March 2024
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5/5
TrustpilotNeed to give credit where credit isβ¦
Need to give credit where credit is due, the service from Rachel (Barnsley) was top notch! Friendly, approachable, enthusiastic, helpful... list goes on. Fully recommend lettings through Your Move and with Rachel on board as she makes the process a smooth and stress free experience! Many thanks :)
Charlie Β· 19 August 2023
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5/5
TrustpilotYour Move were very professional in theβ¦
Your Move were very professional in the way they marketed the property and they oversaw the viewing of potential buyers and took the stress out of our hands and kept us updated at every stage of process. I would recommend the Whickham office to people in the area.
Mr Β· 15 August 2023
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5/5
GoogleVery helpful, lovely friendly staff. Nothing is too much trouble. I sing their praises to everyone. Lucy and her team work hard to keep everyone happy.
Penny
Penny Β· 15 June 2018
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5/5
TrustpilotCarlisle branch Jess & Lauren
Carlisle branch Jess & Lauren Couldnβt ask for a better service from these two helping us every step of the way with our rental portfolio. Always super professional, friendly and go out of their way to offer support and advice. Will always recommend.
Abigail Β· 10 December 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.