Every review we hold for the Canterbury office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotAs a tenant would not recommend
As a tenant would not recommend , delays in repairs that fundamentally are detrimental towards your household bills, poor follow through. Not tenant focussed at all
Millie · 30 June 2022
Agent replied · 19 June 2024
Hello Millie,I am really sorry you have not been happy with the experience you’ve had from Your Move. We take customer satisfaction very importantly and as such I would like to look into the issues further. Please could you email me at: enquiries@Your-Move.co.uk. I will be happy to investigate the matter further.Kind regards,Your Move
★★★★★ 5/5
TrustpilotSincere thank you for excellent service needed to ask Your Move Sussex for…
I needed to ask Your Move Sussex for help following a family bereavement : from the beginning my enquiry to Paul visiting , the service provided was excellent- sensitive and professional-with them knowing I may not be in a position to sell. I cannot thank them enough for the follow up and very helpful advice .
Jan · 21 September 2022
★★★★★ 1/5
GooglePoor & frustrating service. Bad experience
Darlene · 14 February 2024
Agent replied · 13 June 2024
Dear Darlene, I am sorry that you felt that you had a bad experience with us at Your Move. Perhaps you could get in contact to let me know why your experience with us was poor? I am wondering if you have the right agent as I was unable to find you registered with us for either sales or lettings? Best wishes, Lisa Mires, Lettings Manager
★★★★★ 5/5
TrustpilotBrilliant estate agents!
Brilliant estate agents!. Always happy to help on queries, Sold our house very quick. Would definitely recommend!!
Annie · 11 May 2023
Agent replied · 19 June 2024
Congrats on selling your house! Happy we could help :)
★★★★★ 5/5
TrustpilotExceptionally helpful and professional.
I have had to deal with two unethical and unprofessional local lettings agents previously so was particularly delighted in my dealings with Your Move in Andover. All their staff were not only totally professional but nothing was too much trouble for them. I would not hesitate to recommend them. They made a stressful move as smooth as it could be.
Natasha · 4 March 2022
★★★★★ 5/5
TrustpilotExcellent service from the Consett branch.
Excellent service from the Consett branch,especially Kirsty and Stephen,both have been very efficient throughout the whole process.Would definitely recommend them!
David · 13 July 2020
★★★★★ 5/5
TrustpilotFabulous service!
Just recently bought a house through your move (Shaw, Oldham) and as a first time buyer I was a really scary process but the guys at your move were so helpful. I dealt mainly with Elizabeth and I honestly cannot fault her, so lovely and friendly and made the whole process easier for me. 10/10!
Shannon · 10 October 2022
★★★★★ 1/5
TrustpilotThe Falkirk branch were very poor at…
The Falkirk branch were very poor at providing clear guidance and correct information. We found the agent and staff to be inexperienced and very unprofessional
James · 18 July 2022
Agent replied · 19 June 2024
Hello James,I am really sorry you have not been happy with the experience you’ve had from Your Move. We take customer satisfaction very importantly and as such I would like to look into the issues further. Please could you email me at: enquiries@Your-Move.co.uk. I will be happy to investigate the matter further.Kind regards,Your Move
★★★★★ 5/5
TrustpilotExcellent company
Andrew came round and was very helpful and enthusiastic about our sale. He told us all we needed to know and we were very pleased with the great pictures he put on the website. All the staff I spoke to were all very helpful and polite and I would recommend your move to anyone.
1739571 · 16 November 2022
★★★★★ 5/5
TrustpilotTayla in Hemel is very professional and…
Tayla in Hemel is very professional and knowledgeable. Would highly recommend her!
Zara · 24 February 2022
★★★★★ 5/5
TrustpilotHighly Recommended!!!
My Wife and I shifted to one the properties managed by Your Move and their process was pretty smooth. The team made every possible effort for our transition to be seamless.They answered all our queries and were pro-active at each and every step!We appreciate all the hard work done and would highly recommend this agency to those searching for properties.
Manish · 19 February 2022
★★★★★ 5/5
GoogleExcellent, speedy, professional service, once again from Your Move, thank you so much Emma and the rest of the Team.
Elizabeth · 14 June 2020
★★★★★ 5/5
TrustpilotGreat experience from Nicky and the…
Great experience from Nicky and the team. Would definitely recommend them.
Chris · 29 March 2022
★★★★★ 5/5
TrustpilotExcellent service
excellent service from Consett branch in particular Sue and Kirsty, highly recommend 😊
Danielle · 10 December 2021
★★★★★ 5/5
TrustpilotYour Move - Chester-le-Street
Used your move chester le street when selling my home and I am really happy with the service provided. I found the staff professional and very approachable and they responded quickly to any queries. In particular, they worked hard to negotiate the best price for my home and helped to move things forward with the solicitors.
Emma · 9 August 2022
★★★★★ 5/5
TrustpilotYour Move Hamilton
Can't praise Your Move Hamilton enough. Craig and Aaron are so helpful, efficient and friendly and always kept in contact with me with updates on potential tenants. I wouldn't use any other company to deal with letting out my property.
Susan · 11 December 2023
★★★★★ 5/5
TrustpilotI cannot praise Your Move enough
I cannot praise Your Move enough. Everyone we have dealt with has been very professional but friendly and down to earth too…a nice mix.
Pat · 2 August 2022
Agent replied · 19 June 2024
Great to hear. Thank you
★★★★★ 4/5
GoogleVery helpful and good service
Mariya · 14 February 2024
Agent replied · 13 June 2024
Dear Mariya, It was a pleasure dealing with you, and I hope you have a good stay in Canterbury. Kind Regards, Lisa Mires, Lettings Manager.
★★★★★ 5/5
GoogleMathew and the team were very supportive and understanding, always available to the answer the multitude of questions I had. Thanks again!
Efemena · 15 June 2019
★★★★★ 5/5
GoogleI have been a customer of Your Move for over 2 years and have had a really positive experience. They have always been very helpful and accommodating and have gone above and beyond. Sarah and Ceri in the maintenance team have been particularly helpful with a range of issues and cannot recommend them enough as a renter.
Roxanne · 14 June 2022
★★★★★ 5/5
TrustpilotExcellent friendly and professional service
From my initial conversation with the Bromsgrove office I can say that my experience has been excellent. All staff have been polite and professional with the handling of my property. A special mention and thanks to both Paul and George.
Paul · 5 December 2023
★★★★★ 5/5
TrustpilotWe were kept up to date at all stages…
We were kept up to date at all stages of our sale and purchase. Our agents pushed all solicitors in the propety chain to keep sales progressing.They very much helped to reduce the stress of moving house as we had not moved previously after living in our sold property for over 30 years.
SALLY · 16 November 2022
★★★★★ 4/5
TrustpilotThey were efficient in any questions we…
They were efficient in any questions we had asked, good at explaining the process involved.
Kenneth · 31 May 2023
Agent replied · 19 June 2024
Many thanks for taking the time to leave us a review.
★★★★★ 5/5
TrustpilotWas very impressed with your move in…
Was very impressed with your move in every way. Very helpful in everyway possible. And always their at a drop of a call if anything was on my mind. Very much appreciated for everything they have done for me 😊
Alistair · 29 November 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
