Every review we hold for the Canterbury office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotExcellent service
Excellent service from Your Move in Lanark, Stephen explained the procedure and was spot on with the valuation. They were able to put us in touch with a surveyor (for the Home Report) and a solicitor, meanwhile Beth took care of all our viewings, giving us feedback and keeping us informed at every stage. We achieved an excellent offer well in excess of the Home Report value in a very short time. Mortgage advice was also available and, although we didn’t take a mortgage, Tom provided us with all the advice we needed. The service is friendly and professional. Highly recommended.
Mrs · 15 February 2023
★★★★★ 5/5
TrustpilotA great team at the Durham office
A great team at the Durham office. Nicky and Dom were fantastic. Knowledgeable and friendly throughout our purchase. Answered all relevant questions and kept us up to date.We highly recommend Your Move. Thank you.
Andrew · 3 December 2022
★★★★★ 5/5
TrustpilotMy Flat sale in Loughborough
My son sold his flat through the Your Move office in Loughborough. Andrea and her team were excellent and were always on hand to help with any issues we had. A very professional team who we would highly recommend.
Ken · 6 May 2022
★★★★★ 5/5
TrustpilotThe Kingsthorpe office are amazing
The Kingsthorpe Northampton office are all very professional and very knowledgeable. They go over and above for you to ensure everything runs smoothly and at incredible speed. They really did take the headache out of everything involved in selling a property. I can not praise them highly enough. If you need an estate agent, you won’t find better. Steph, Sam, Harry & Gemma Thank you all so much. Amazing job.
Julie · 17 November 2023
★★★★★ 1/5
TrustpilotAvoid This Agency !!!
Avoid this agency, I have a broken door in my apartment since I moved in and I am trying to solve the issue since two months and they are unprofessional and always ignore my emails. I don’t recommend them at all.
Abdulrahman · 4 September 2023
Agent replied · 19 June 2024
Hi there,Sorry to read your review. I have sent a request for more information so we can look into this further, this will come directly from Trustpilot.Regards,Your Move
★★★★★ 5/5
TrustpilotIsla from the Blaby
Isla from the Blaby branch has been nothing but fantastic and so helpful for me and my partner moving into our new home! Isla is a absolute credit to her team❤️
STEPHEN · 6 March 2023
★★★★★ 5/5
TrustpilotGreat service
Your move Swinton provided great service, particularly Catherine, during a difficult sale with delays through no fault of the agents. I was kept updated & my many questions were answered thoughtfully as this was my first sale. Would highly recommend.
Lisa · 28 February 2022
★★★★★ 1/5
TrustpilotThis Ilkeston firm are the worst firm i…
This Ilkeston firm are the worst firm i have ever dealt with, my house is supposed to be sale its 6/7 weeks without any information /viewing nothing, feels like its not for sale and i dont think it will ever sell with them tbhIts all made me ill, dont use .
C · 11 October 2022
Agent replied · 19 June 2024
Hi C Grace. Sorry to hear about your experience, I will pick up with the branch. Thanks
★★★★★ 5/5
TrustpilotFrom the start we have been impressed…
From the start we have been impressed with the friendly no pressure service, during our sale we have been supported all the way. many thanks to Gemma and the team.
Robert · 5 April 2023
★★★★★ 5/5
TrustpilotGarry and the team in Exmouth were all…
Garry and the team in Exmouth were all so helpful and nothing was too much trouble.I really appreciated the way they dealt with the sale of my property. Would highly recommend them.
Dianne · 26 January 2023
★★★★★ 5/5
TrustpilotProfessional team
Your Move sold my place withing few weeks. The process very straightforwad and stress free. They were always very helpfull, ready to answear every question.Maya and the team were the most professional and friendly peaople.
Silvia · 5 October 2022
★★★★★ 5/5
TrustpilotPROFFESIONALISM
We have no hesitation in recommending Your Move Estate Agents to sell your home as in our case we have experienced a very positive, friendly and professional team of people who have walked us through the process and are continuing to be of great assistance on our journey to completion of sale.
Murial · 24 August 2022
Agent replied · 19 June 2024
Thank you!
★★★★★ 5/5
TrustpilotFantastic service
Fantastic service from the Carlisle office. Melanie and Jess were attentive and helpful throughout. They kept me informed throughout the process and the service was first class.
Chris · 27 June 2023
★★★★★ 5/5
TrustpilotAmazing staff at Consett Your Move
Great experience with Your Move, especially Kirsty and Carol from the Consett branch. Very personalised care and enthusiastic staff, extremely helpful and a lot better interaction with customers than other estate agents I've had experience with. Highly recommend, great customer service
Erin · 16 December 2021
★★★★★ 5/5
TrustpilotMy wife and I dealt with Glenn in the…
My wife and I dealt with Glenn in the Dalkeith branch Midlothian and he was absolutely first class.Always in contact with my wife and I and very professional.
William · 26 May 2023
★★★★★ 5/5
TrustpilotGreat experience working with Kirsty…
Great experience working with Kirsty Grant from the Consett branch on our dream rental. We haven't been in the rental market for years and Your Move have been great in introducing us back into the market. They have kept us updated even on weekends (Kirsty) and have presented curated options for us to consider. One option was perfect and after initially nearly losing out Your Move alerted us to it being introduced back onto the market and Kirsty then helped negotiate a deal which we are now finalising.Top class service from start to finish!!!
Terri · 17 January 2023
★★★★★ 5/5
TrustpilotGreat service by Michael and initially Rachel
Rachel, the BranchManager at the time and then Michael really did all thy could to help with this lengthy move. Constantly chasing and keeping us in the loop with how things are processing. Michael gave some great sound advice, wish we had taken it as probably would have completed our house sale a lot quicker. Nothing to do with Your Move, more to do with the buyer and his solicitor of my house.All ended well though and we are happy and settled in our new house and I hope the tenants of my old house appreciate a good little house they have got.Thanks for everything Michael, really couldn’t have got it over the line without your constantly chasing.
Kathryn · 16 January 2023
★★★★★ 5/5
GoogleI had the pleasure of having the Canterbury team as my estate agents, all I can say is they were all great though the time I was selling my house and it was always a pleasure to call them. They always seem to be extremely happy and friendly and very helpful. I would 100% recommend this team.
Rose · 24 July 2024
★★★★★ 5/5
TrustpilotCurrently selling through Your Move and…
Currently selling through Your Move and so far it’s been a really good experience. Sally gave us the best and most accurate valuation out of the three we had.Great advice on preparing the house for the market and when to go live (it sold in a week!).They facilitated the viewings and followed up with feedback, promptly.Very approachable with any questions we had and quick to respond.
May · 31 January 2024
★★★★★ 5/5
TrustpilotProfessional with a Personal Touch
From start to finish Jonathan and his team have been amazing. Totally professional with a personal touch, rare to find these days. I would have no hesitation in highly recommending Your-Move McLaughlin, Uddingston to any sellers/buyers.
Eileen · 9 August 2022
★★★★★ 5/5
GoogleIt was hard for me, as an international student, to find a suitable apartment with a reasonable price. I struggled for two months until I found this office. They helped so well, and I got an amazing apartment close to the city centre. They have an employee named Kate, who is always smiling; she was responsive to my inquiries and helped me get a discount on the rent. I highly recommend cooperating with this office
Mamdooh · 14 June 2023
★★★★★ 5/5
TrustpilotRachel and David
Rachel, David and the team at the Houghton-le-Spring branch have provided a seamless, first class service during the sale of our property. They couldn't do enough and thank you Team for your advice and guidance throughout.
Sharon · 30 July 2022
★★★★★ 5/5
TrustpilotDaniel Taylor and his team helped me…
Daniel Taylor and his team helped me renting my apartment. I am really grateful for their amazing efforts. They were very professional,fast, friendly and managed to get me an over asked rent.Thanks so much for all your hard work.
Marsail · 5 March 2022
★★★★★ 1/5
TrustpilotYour move Lowestoft Terrible reception
Your move Lowestoft. Contacted them to enquirer about buying a property as a cash buyer and the girl we spoke to was extremely rude and condescending to such an extent we would not deal with them atall after this initial conversation. We eventually bought with Ange & Co in Lowestoft who have been absolutely fantastic.
Client · 25 February 2022
Agent replied · 19 June 2024
Hello,I am really sorry you have not been happy with the experience you’ve had from Your Move. We take customer satisfaction very importantly and as such I would like to look into the issues further. Please could you email me at: enquiries@Your-Move.co.uk. I will be happy to investigate the matter further.Kind regards,Your Move
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